ADHD Clinic

1047 Vista Park Dr a Lynchburg, VA 24551

About ADHD Clinic

ADHD Clinic, located in Lynchburg, Virginia is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer residential care providing long term support for addiction recovery.

Latest Reviews

Erik Marsh

3 months ago on Google

I don't remember the reviews for this place being so horrendous when I started here, but after finally getting fed up with dealing with the rude office staff telling me *again* that I did not have my 3 month appointment on the books, I decided to voice my concerns. As it happens, I appear to be adding just another body to the dogpile. In my experience (over a couple of years now) the office staff are consistently incompetent and condescending. I don't remember the customer service here ever being "good," but it's definitely gotten worse over time. From lost appointments to wildly different information about when or how they can or cannot schedule remote sessions, to informing me last minute that a clinician has to reschedule with no availability for months, these people have a knack for finding creative new ways to provide actively poor service. It seems like a petty thing to complain about at a mental health services clinic, but gosh, you'd think a place like this would be more interested than most in reducing anxiety and negativity. Instead, here there is a complete denial of any mistakes matched with heaps and heaps of passive aggressive, condescending attitude if ever one should dare to complain. This is all a shame considering how the actual medical staff are very effective at everything else, including advanced, industry-leading research. To Dr. Barclay: PLEASE hire better office staff. To everyone else: if you choose to go to Advanced Psychotherapeutics for their top notch clinical services, bear in mind that the office staff are apparently on a mission to make your experience as miserable and aggravating as possible. Life is full of trade-offs, I guess!

Response from the owner1 year ago

Hello Erik, I'd like to apologize and say the person you dealt with at the front office is no longer with us. We've made some changes, however there are some things which are entirely out of our control. Our clinicians are busy people with lives & commitments outside of work and on occasion might get sick or have other reasons to cancel appointments. Although rare, we understand your frustration when it happens especially when it's a widely sought-after clinician. This is not the fault of the front office staff, and we do everything possible to mitigate these abrupt changes. Your feedback is important to us. Next time you have an issue please see our Office Manager, Dee, who will be happy to listen to and resolve your concerns.

Danny

6 months ago on Google

Spent several thousand dollars with them. Took my child out of school for months, they went through all of their mumbo jumbo. When it was over I kelp waiting for the results never heard from them. I finally went to the office and was told they didn t have any time to review the results with me, they said they would email them to me. I had to get a professional to read them. SAVE YOUR MONEY THEY ARE A JOKE

Response from the owner1 month ago

Danny, all of our testing clients are asked in advance if they'd like an appointment scheduled to review their results and have the opportunity to ask questions. Some clients do not and would rather have a written report with recommendations emailed, while others prefer the results get sent to their PCP's. Since our clinicians days are scheduled months in advance, they don't have the ability to fit anyone in for reviews, however scheduled appointments are always available & recommended. Thank you.

Barbara

7 months ago on Google

I don t understand all the negative reviews but I cannot say enough good things about this facility.I was hesitant to have testing done here due to the negative reviews on Google but I really had no other choice thanks to my limited insurance options.From my first visit I was treated so kindly and professionally by the front desk staff. I ve had multiple visits since and everyone has been equally wonderful.My reason for care was to have testing performed. The testing did not provide me with any conclusive results and I opted to proceed with a brain map test (my choice not forced or coerced by facility). The test was administered by a grad student who was nothing less than sweet and caring and was informative through the process.After my test I set an appointment to specifically see Dr. Barclay to go over my results. Dr. Barclay was very professional and took his time going over my results (finally got the answers I needed) and addressed all my concerns.Please don t let bad Google reviews deter you from giving this place a try. Everyone is unique and has their own experiences; In my case I m happy I trusted them with my care and will definitely continue to use them for any of my future needs.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

4.7 / 10

Gallery

Location

Addiction Treatments

Levels of Care

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Staff

Dr. Tim Barclay, Ph.D

Clinical Director

Dr. Jared Pingleton, Psy.D

Director of the Institute for Pastoral Vitalization & a Christ follower

Jake Weatherholtz, M.A., CAADC

Counselor

Brittany Finch, M.A., LPC

Professional Counselor

Dr. John Thomas, Ph.D

Professional Counselor

Tim Wilson, M.A., N.C.C.

Professional Counselor

Sophia D. Strange, M.A., LPC

Professional Counselor

Carrie McKinney, MSN, FNP C

Family Nurse Practitioner

Contact Information

(434) 321-5578

1047 Vista Park Dr a
Forest, VA 24551

Get Help Now - 434-922-2373

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Reviews of ADHD Clinic

2.9/5 (72 reviews)

Google Reviews

2.9 (72 reviews)

Stephanie Panameno

2 days ago

Response from the ownerInvalid relative date format:

Thank you for sharing your feedback. We are genuinely sorry to hear that your experience with our office did not meet your expectations. If your feedback is regarding a diagnosis, we understand that receiving a diagnosis—especially when it differs from what you anticipated—can be a difficult and emotional experience. Our responsibility is to provide thorough, evidence-based assessments and honest clinical impressions, even when the results may not align with personal hopes or expectations. While we understand this can be upsetting, please know that our team is committed to treating every individual with respect, care, and professionalism. If you would like to further discuss your concerns or gain clarification about your evaluation, we welcome you to contact our office directly. We truly value the opportunity to support our patients, even in challenging moments like these. Thank you again for your feedback.

Lexi Doucet

4 days ago

The office staff must be trained to be rude, condescending, and to have no compassion. (There will soon be a snarky, defensive comment from the office under this thread) Billing will take your money under the guise of having signed a release even though we discontinued services. The provider Carrie McKinney was great for our child. However, the office staff, including the billing person and office manager, make this practice not worth going to. Stear clear. Update: I'm also realizing that half the office responses to low star reviews here on google, are a HIPPA violation. Their mentioning of symptoms and diagnoses or misdiagnoses and not meeting the requirements of the DSM and DSM-5, violates the persons protected health information. I suggest filing a suit if they have done this to you! The administrator "asked" the office manager, Dee, to call me after reading my one star review. Dee stated "I don't recall ever breaking HIPPA with you." To which my reply was that I don't have to justify myself to her. If my review was actually read, then it would be abundantly clear that she didn't get the point at all. This was a weak attempt at defending herself instead of admitting that she was part of the problem. Loss prevention, when it comes to clientele, is obviously not this companies forte. I do, however, plan on sharing my recorded phonecalls on social media (Virginia is a one party consent state.) They will explain how this practice estimated a copay which I paid, then 3 months later was charged 208 for the insurance not having met the deductible. There was no courtesy call. But, they DO have the right to charge my card for unpaid balances. After accepting this loss, I expressed that we would no longer require services. To which she stated "I understand." The billing specialist placed blamed on McKinney for making the appointment and then on me for not canceling. I'm quite sure that "not requiring your services" would be a hint there. So, instead of canceling, they kept the appointment, and charged me for missing it. What's worse, my child that was in their care is on medicaid, so there would have been a $0.00 co-pay, and they still charged my card! So we will let the public make an informed decision on if this practice is worth the hassle.

Thank you for taking the time to share your concerns. We genuinely value feedback as it helps us improve our processes and patient experience. We would like to respectfully clarify a few points: First, signatures on office documents, including consent forms and financial agreements, are a standard and routine part of administrative processes in all healthcare offices. Signing these forms allows us to proceed with care and billing in accordance with regulatory guidelines and does not constitute an unusual or deceptive practice. Discontinuing service doesn't absolve you from paying debt you've accrued or standard missed appointment fees which are at the clinicians' discretion.. However, feeling disappointed with certain conversations does not mean the conversation was offensive, rude, or dismissive. Our team is committed to delivering information with professionalism and compassion, even when those conversations may be difficult to hear. As you're already aware, we have reversed the missed appointment fee as a courtesy to you. We are pleased to hear that you had a positive experience with Carrie McKinney and appreciate your acknowledgment of her care.

Chad Hill

1 month ago

Weird and unprofessional. They're more interested in arguing with people in their reviews than providing care to patients. Avoid at all costs, there are plenty of other mental health professionals to work with. Edit: The immediate snarky response proves my point.

Hi Chad. You’ve NEVER BEEN SEEN BY US & must be mistaken. All of our clinical diagnoses are based on facts & adhere to the standards & guidelines set forth by our peers. We’re sorry if you find that somehow weird.

Lindsey Tyree

Ladies, if you suspect AuDHD or other neurodivergence, AVOID THIS OFFICE. As stated in another review, these people do not understand neurodivergence in women. My consultation was extremely rushed, with rapid fire questions I had no idea how to answer. I was referred for autism and adhd assessments by my therapist, but was straight up refused the autism assessment by Dr. Dickey. I was already uncomfortable being there but when I met the doctor I was flabbergasted. He was cosplaying the stereotypical 'shrink,' with circular eyeglasses and a tweed suit vest. It was like meeting a 19th century alienist. I just rolled with it because I'm not the type to judge appearances, but thinking back to my experience it just felt off/wrong/unprofessional. I'm surprised he didn't recommend lobotomy. He told me at the end of the consultation, 'you have many autistic traits, but I don't think you're autistic because you're having a conversation with me.' This is an incorrect and terribly outdated assumption to make; a disgustingly dismissive and uneducated statement. At the advice of my therapist after this experience I have since found other providers to do my evaluations. Surprise, surprise, I have both diagnoses. Looking back at the reviews for this office, I wish I had seen the red flags. The business's responses to some of these reviews are unhinged and border violating patient privacy. They're checking patient records for people's names that leave these reviews so that they can make snide responses about when people were there or if they stopped coming to appointments. It's unprofessional trolling at best and malicious doxing at worst. They couldn't even spell my first name correctly in the response to my original star rating ( I'm adding the written review now, months later) and don't realize I've already talked to them over the phone about what made me never come back. I dodged a major bullet by skipping this office. I would've been misdiagnosed and probably wrongly medicated had I returned.

We understand not receiving a diagnosis you were expecting can be disappointing. However our assessments follow the criteria established by the Diagnostic & Statistical Manual of Mental Disorders (DSM) which guides clinicians across the field in making accurate, evidenced based diagnoses. Based on these standards, your symptoms did not meet the diagnostic criteria for the condition in question. Harassing us by leaving multiple negative reviews for a single visit or making fun of a clinician’s appearance will not change those facts.

Sam Lavine

These people do not understand neurodivergence in women. Seek help elsewhere if you are a woman and especially if you are honest about self-medication and have done your due diligence: they will label you BPD instead of AuADHD. I never spoke to the doctor just a super Christian student.

Thank you, Sam, for taking the time to share your feedback. We strive to ensure transparency with all new clients, which includes clearly communicating—at the time of scheduling—who they will be working with. This often includes advanced doctoral students who operate under the close supervision of a licensed clinical psychologist. This information is also outlined in our Registration Form and the accompanying Student Waiver Form, both of which you signed prior to your appointment. At no point during scheduling or your visit did we receive a request for you to be seen directly by the supervising clinician, which we would have been more than happy to accommodate. We understand that not receiving the diagnosis you were expecting can be disappointing. However, our assessments follow the criteria established by the Diagnostic and Statistical Manual of Mental Disorders (DSM), which guides clinicians across the field in making accurate, evidence-based diagnoses. Based on these standards, your symptoms did not meet the diagnostic criteria for the condition in question. We truly appreciate your feedback and wish you all the best moving forward.

4 months ago

6 months ago

Spent several thousand dollars with them. Took my child out of school for months, they went through all of their mumbo jumbo. When it was over I kelp waiting for the results never heard from them. I finally went to the office and was told they didn’t have any time to review the results with me, they said they would email them to me. I had to get a professional to read them. SAVE YOUR MONEY THEY ARE A JOKE

8 months ago

I don’t understand all the negative reviews but I cannot say enough good things about this facility. I was hesitant to have testing done here due to the negative reviews on Google but I really had no other choice thanks to my limited insurance options. From my first visit I was treated so kindly and professionally by the front desk staff. I’ve had multiple visits since and everyone has been equally wonderful. My reason for care was to have testing performed. The testing did not provide me with any conclusive results and I opted to proceed with a brain map test (my choice not forced or coerced by facility). The test was administered by a grad student who was nothing less than sweet and caring and was informative through the process. After my test I set an appointment to specifically see Dr. Barclay to go over my results. Dr. Barclay was very professional and took his time going over my results (finally got the answers I needed) and addressed all my concerns. Please don’t let bad Google reviews deter you from giving this place a try. Everyone is unique and has their own experiences; In my case I’m happy I trusted them with my care and will definitely continue to use them for any of my future needs.

HodgeFreak _

They left me on read. I applied online for counseling and psychological testing and they didn’t get back to me in any capacity, so I called them a week later. They said they were still processing things, but they should be able to get back to me in about a week. It’s been about a month and I still haven’t heard anything. I tried calling again, but it went to an automated message saying that they would get back to me before the end of the work day, and they did not. Do not recommend .

HodgeFreak_ we're sorry no one has gotten back to you & would like to make things right. Please call & ask for our Office Manager, Dee and mention this reply. She'll be happy to get you taken care of. New clients should normally expect a slight delay while we confirm your information and benefits, but not what you've described. I appreciate you letting us know this happened so we can make sure it won't happen again.

Anna Hutcherson

10 months ago

This establishment does not care about the welfare of people. They put up a face and mistreat people in unfortunate circumstances. Do not give these people your business. While there are limited resources in our community, do your research and find a credible facility. At the end of the day they are not the good people they would like you to believe they are. For the wellbeing of others I won't go into detail, but it is important to me to put out into the world that these people are ignominious. EDIT: FOR REFERENCE OF PROFESSIONAL ETHICS

Hello. You’ve never been seen in our office or had a conversation with any of our staff. Would you care to explain what you’re doing here?

Faith Reyell

My experience was amazing! My two hour drive was worth it! The ladies at the front desk always made my visit beyond amazing, they greeted us with a smile, answered every nervous question this mama had to ask. And if they didn't know the answer they made sure to go find that answer! They made me feel like every question I had was very important. The employees in the back took time to speak with me and explian the process for my child. And how things work. The second visit I was so confused and they sat down and explained how it worked and that took so much stress and confusion off my shoulders! Now we are just waiting on the results! Would recommend 10/10 do not read the reviews and not go! Go get your own opinion!

Hi Faith, thank you so much for your glowing review! We're thrilled to hear that your two-hour drive was worth it and that you had such a positive experience with us. Our team at the front desk is dedicated to making every visit special, and it's wonderful to know they made you feel welcome and addressed all your questions with care. We’re also glad that our staff in the back could provide you with clear explanations and ease your confusion. Your kind words and recommendation mean a lot to us. We look forward to providing you with the results soon, and we're here for any further questions or support you might need. Thank you for sharing your experience and encouraging others to form their own opinions. We appreciate your trust and support!

Kelly Smith

The support that our family receives from Advanced Psychotherapeutics is excellent. Tim Wilson, Sophia Strange, and Rebekah Kolacz have gone above and beyond to guide our family through life challenges. The office staff and other staff in the building are welcoming and offer assistance to help us navigate appointment times, and any questions or concerns that arise. The abundance of positive life changing skills each of our family members is learning is empowering. We could not be more grateful that we were referred to Advanced Psychotherapeutics.

Thank you Kelly so much for your heartfelt review! We are thrilled to hear about your positive experience with Advanced Psychotherapeutics and are honored to have been able to support your family through life's challenges. Tim Wilson, Sophia Strange, and our entire team are dedicated to providing exceptional care and guidance, and it means a lot to us that you feel supported and empowered by our services. We greatly appreciate your kind words about our office staff and the welcoming environment we strive to create. It's wonderful to know that you feel comfortable and well-assisted during your visits.

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ADHD Clinic

About ADHD Clinic

Latest Reviews

Rehab Score

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Addiction Treatments

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Treatments

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Contact Information

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