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Central Florida Behavioral Hospital

6601 Central Florida Parkway Orlando, FL 32821
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Central Florida Behavioral Hospital FL 32821

About Central Florida Behavioral Hospital

In Orlando, Florida, Central Florida Behavioral Hospital helps youth and adults with mental health and substance abuse get on the path to recovery. They offer a pristine, nine-acre campus and high-quality care. They have partnered with The National Action Alliance for Suicide Prevention so that they can offer better and more options for suicide prevention and care.

Their helpline gives you access to licensed mental health professionals who are available 24 hours a day, 7 days a week. You can also call for a free assessment.

For adults who are dealing with a dual diagnosis, Central Florida Behavioral Hospital’s residential program can help. You’ll have a personalized treatment plan and will work with a team of specialists including psychiatrists, certified addictions specialists, recreational therapists, registered nurses, mental health therapists, and mental health technicians.

This program relies heavily on the 12 Step program philosophy. Weekly AA/NA meetings take place on campus. Relapse prevention and healthy coping skills are two topics you’ll learn a lot about during your stay.

They offer medication assisted treatment using naltrexone and buprenorphine. You’ll also have 24/7 medical supervision if you need to go through detox. Other services include family education, anger and stress management classes, group therapy, recreational therapy and making plans for after you are discharged.

Central Florida Behavioral Hospital is a network provider for most major insurance plans including Blue Cross of Florida, Medicare and TRICARE. Many insurance plans will cover all or part of the cost of our various treatment plans. Staff can help you figure out how to pay for costs that aren’t covered.

Latest Reviews

teshree sukhram
2 months ago on Google
2
the nurses suck. its like they were looking for reasons to behave aggressively to patients. they kept stuffing one of the girls in my unit with xanax and she ended up miscarrying. there was also this nonverbal autistic girl who kept banging her head on the walls and screaming and all they had was one of the techs watchmaning her and when she would cry and have a meltdown they didnt waste time to strap her down on a stretcher. they didnt care for our mental health.
Response from the owner1 month ago
Hi, Teshree. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.centralfloridabehavioral.com/contact-us/. We hope to hear from you soon.
allison diamond
3 months ago on Google
1
Absolutely worst place I've been too unprofessional nurses staff and doctors while I was there a nurse named keila gave me her TikTok and Instagram then got really close with me then got mad and blocked me this place just adds more depression anger and anxiety issues the only good doctor there was Dr mobin and the only good nurse was nurse JoseThis place absolutely terrible while my stay a tech pulled my hair ripped me by my shirt ripping it
Response from the owner2 months ago
Hi, Allison. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.centralfloridabehavioral.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Donna Macaulay
3 months ago on Google
1
This place is a nightmare. Sent my friend for evaluation and they kept her 3 weeks. Only 1hour visitation a week. Oh and the bill was only 34000. Dollars with insurance adjustment. They didn't do anything but drug her up . I wish I had listened to the reviews. Mental issues in this country is ridiculous. If your on Medicare, they will rake you over the coals. This place should be investigated. They sent my friend there again. These people hold you hostage for the money. You should have an elder attorney ready to get your people released.
Response from the owner5 months ago
Hi, Donna. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your friend s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your friend to reach out to us directly by visiting http://www.centralfloridabehavioral.com/contact-us/. Again, thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7 / 10

Location

Accepted Insurance

Central Florida Behavioral Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs encompass multiple levels of care to facilitate clients' progress through their recovery journey. Clients who are stepping down from inpatient treatment may require intensive outpatient (IOP) treatment, which involves more frequent and substantive therapeutic interventions than does standard outpatient care. Outpatient centers typically provide extensive addiction counseling, including individual, group, and family therapy. Medication assisted treatment programs (MAT) and recovery-focused life skills training are also common in outpatient care.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) involve frequent and robust therapeutic sessions for clients requiring high-level care. Clients may engage in a combination of medication assisted treatment (MAT), addiction counseling, recovery skills training, and holistic therapies for a minimum of nine and a maximum of 20 hours per week. Intensive outpatient rehab is designed primarily for persons in early recovery, those exiting detox or inpatient care, and those at an elevated relapse risk.
partial-hospitalization iconPartial Hospitalization Program
Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Vickie Lewis

CEO

Penni Worley

CEO

Carlos Rubio

CFO

Dan Gartee, BSN, MBA

Chief Nursing Officer

Kimberly Hornak, MSW, LCSW

Director of Outpatient Program

Elyse Brandeberry

COO

Kenyan Dillard

Director of HIM/Medical Records

Jovana Hayslett

Director of Business Office

Gilbert Martinez

Director of Engineering/Plant Operations

Kenneth Surita

Director of Performance Improvement

Marina Daher

Director of Clinical Services

Denise Ornstein

Director of Utilization Review / Case Management

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (407) 370-0111
Building icon

6601 Central Florida Parkway
Orlando FL, 32821

Fact checked and written by:
Mari Mendoza, BS
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Orlando

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Reviews of Central Florida Behavioral Hospital

2.31/5 (102 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
96
4
25
3
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2
31
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225

Reviews

1
no stars

I wish no stars was an option I received what I assumed they thought was care back in 2015. I didn't receive care. In fact I was imprisoned. And refused to be released. Everyday they told me I would be leaving that day. I lost count the amount of times I was lied too. At the ... Read More

Rachel M.
Reviewed on 11/30/2023
Staff
1
Amenities
1
Meals
1
Value
1
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4.5

The Nurses, Techs and Social Workers are wonderful. They go out of their way to be compassionate, informative and assist you through your program. I enjoyed the Group Therapy sessions. The food is awful. Psychiatrist are mediocre.

Reviewed on 6/17/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (100 reviews)
Maria
1 week ago
5

Thank you for helping me save my life 😍 The staff, food, and doctors are AMAZING!!

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We’re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/CentralFlorida. Thank you again for sharing your thoughtful comments with us.
Maria Darling
1 week ago
1

I was there in 2017. DO NOT send your loved ones here. Do not check yourself into this place. I was over medicated and was recommended for ECT. I was TERRIFIED that they were going to zap me. I was scared all the time. I cried all the time. I was groped by another patient. You are locked up. You are forced into these incredibly unhelpful group activities such as “Mental Health BINGO.” I was so over medicated that all I wanted to do was go to sleep. The phones are shut off at a certain hour. If you desperately needed to call a loved one to talk you couldn’t. And cell phones were not allowed. I will say a few of the aides were nice. But a lot of the nurses I dealt with should NOT be in the psychiatric nursing profession. There was one nurse who reminded me of Nurse Ratched from One Flew Over the Cuckoo’s Nest. No tolerance or compassion. But I suppose if you work in a mental hospital such as this you become numb to what goes on and don’t care about who you are supposed to be taking care of. I am still traumatized by what happened in that place. It has significantly altered my life.

Response from the ownerInvalid relative date format:
Thank you your review and for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.centralfloridabehavioral.com/contact-us/. We hope to hear from you soon.
Aviva Raelain
2 weeks ago
2

3 Times Experiencer / 2-5 From my experience overall from all three events that had led me here, the place is very advanced for being somewhere to go or be bakeracted as it actually does advocates for you to improve and be better and you get the opportunity to have the support you need while you can or have someone who could assist you with that. The only problem is it’s really cold for barely no reason, despite it being a hospital with the reassurance of being clean and comfortable. They don’t let you know the moment you enter that you NEED to have soft level things — which literally just means only non hard covered books, your own socks, and clothes… WItHOUt strings, so majority of things that you bring doesn’t matter and they won’t even let you get your own items you bring with you anyways… The place only carries a small variety of items that are helpful, which is only food and a room… Doctors barely do much, of course, give you THeIR own medicine and deny you of the ones you request them to give you, sometimes even forgetting about all of your necessities and keeping it or discarding them, while never using it one tad bit… A shame indeed -,- The experience was okay. Can’t complain. Edit: Still never got all of my medication after a week and are still providing me THeIR OWN IdEA of WHAT I SHOuLD TAKE FROM THEM despite not being my psychiatrist or my doctor and isn’t a recommendation for nights, as they usually give you what can support you for sleep… Doesn’t make sense

Response from the ownerInvalid relative date format:
Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting https://centralfloridabehavioral.com/contact-us/. Again, thank you.
someone
2 weeks ago
1

was sent here while on vacation and police told me I’d have someone to “rant to” ( I didn’t) and didn’t inform me that Id be staying there for a few days. Respectfully, this place doesn’t help you mentally and if anything it feels like a prison. You’re locked out of your room all day and have to go to bed ridiculously early which made it hard for me to sleep. The days go by slow as there’s nothing to do besides “therapy group”, colouring in or going to the “gym”. I was terrified and crying all day and when I told them my room mate was triggering me they did NOTHING. The staff DO NOT CARE about your mental health and expect this place to help you get better but if you show that you’re not okay they keep you here longer so it just feels like you’re trapped. I witnessed a girl get bullied and attacked for no reason and the staff don’t really do much to protect victims. Obviously this place has helped people get better but some people cope differently and in my opinion, this isn’t the place to go if you’re wanting to “get better”. Like others have said, please don’t send your loved ones here thinking it will change them because it really won’t.

Response from the ownerInvalid relative date format:
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.centralfloridabehavioral.com/contact-us/. We hope to hear from you soon.
Virginia Morrison
3 weeks ago
2

I went there on my own for med adjustment and got more sleeping pills and nothing for the mind. Saw a doctor one day, virtually the morning I left. Sent me into a spiral. Lots of crazies there. The food wasn't bad. Men get to rule the TV! I had clothes, didn't get them, no towels or wash cloth. Cold water showers, no thanks.....

Response from the ownerInvalid relative date format:
Thank you for your feedback. We would appreciate the opportunity to speak with you further about some of the concerns you've mentioned. At your convenience, please provide us with your contact information by visiting http://www.centralfloridabehavioral.com/contact-us/. We hope to hear from you soon. Thank you again.
Dabbsy Chandler
3 weeks ago
2

While you are in the care of the doctors at Central Florida Behavioral Hospital they fill you up with hopes that you're going to get the help you need. But, that's when they are making decisions about your life without your knowledge. The minute you stand up for yourself, all those hopes are gone.

Response from the ownerInvalid relative date format:
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.centralfloridabehavioral.com/contact-us/. Thank you again.
Eagle Eyes
1 month ago
1

Don't worry the Netflix series that's out now will reveal what these places are all about for Gen X kids. We were trapped and had zero rights. Doctors lied to my mother until insurance ran out and all of a sudden I was cured. I still have nightmares about this place. Fed meds and if refused the straight jacket and the doctor strong button was pushed and then thorazine was injected by force. There are many stories just like this. My bad behavior was learned by my parents. I wasn't a bad kid. I had abusive parents.

Response from the ownerInvalid relative date format:
Our facility is not mentioned in, nor part of, a Netflix documentary.
Alex
1 month ago
5

Real review. 1. The staff was good and not too up tight. 2. The food is like at a really good buffet 3x a day. (Snacks in between) 3. If your to detox from drugs. They give appropriate medicines to help. Recommend to any one needing a chill out time for being coo coo. Also Recommend if someone wants to get off heavy drugs and does not have anywhere to be away from the temptations.

Response from the ownerInvalid relative date format:
Thank you so much for your feedback! We truly appreciate it and hope you have a great day!
Michael W
1 month ago
1

There is black mold on shower curtains in the patient rooms. The facilities are in disrepair and there is graffiti on furniture in the facility. Staff is over worked and it shows. There are 6 units with about 25 patients and only 1 or 2 physicians, psychiatrists, and psychologists each weekday. So if everyone is entitled to see a doctor each day and the doctors are only onsite for 12 hours… they have to see about 12 patients each hour. Which means maybe 5-10 minutes of time.

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please visit http://www.centralfloridabehavioral.com/contact-us/ at your earliest convenience and provide us with your contact information? Thank you.
Charlie Latorre
2 months ago
4

My son was there for five weeks and thanks to the doctors, nurses, and staff for their care. He was going thru severe psychosis and being released too early in our local hospital but here they held him until he got an injectable anti-psychotic and is also taking an antidepressant. He liked the food and facilities better than were we are at and said the therapy groups were fun and staff challenged him with mind puzzles which he enjoyed. Communication was good. This is not a place for pleasant experiences but thank God for their work and commitment.

Response from the ownerInvalid relative date format:
Hi, Charlie. Your feedback is important to us and we really appreciate you taking the time to share it with us. Thank you for the kind words and we hope you and your son are doing well. Take care!
Tae S
2 months ago
2

the nurses suck. its like they were looking for reasons to behave aggressively to patients. they kept stuffing one of the girls in my unit with xanax and she ended up miscarrying. there was also this nonverbal autistic girl who kept banging her head on the walls and screaming and all they had was one of the techs watchmaning her and when she would cry and have a meltdown they didnt waste time to strap her down on a stretcher. they didnt care for our mental health.

Response from the ownerInvalid relative date format:
Hi, Teshree. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.centralfloridabehavioral.com/contact-us/. We hope to hear from you soon.
R.U.G RUGENTCEO
3 months ago
1

Response from the owner3 months ago
Hello. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.centralfloridabehavioral.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
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