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Chimes – Holcomb Behavioral Health Systems

1249 South Cedar Crest Boulevard, Suite 303 Allentown, PA 18103
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About Chimes – Holcomb Behavioral Health Systems

Chimes Services added the Chimes – Holcomb Behavioral Health Systems to their network more than 20 years ago. This long-standing organization has multiple locations in Maryland, New Jersey, Delaware and Pennsylvania. This Allentown, Pennsylvania, facility is on South Cedar Crest Boulevard. They offer Joint Commission accredited treatment services for people with substance use and co-occurring mental health disorders. They also treat clients with developmental and intellectual disabilities. They strive to offer services unique to individuals in a culturally competent manner. The facility accepts Medicaid, Medicare, government funds, self payment and private health insurance.

Their substance use disorder treatment services are for adults and children. Both standard outpatient and intensive outpatient programs (IOP) are available. These outpatient programs include group and individual therapy. Their IOP is three days a week for a total of about nine hours of treatment per week. Many clients have substance use with co-occurring mental health disorders, so the facility offers a special treatment group for those with substance use and mental health issues. One of the nice things about this facility is that they have at least one therapy group conducted in Spanish.

The staff is trained to create a welcoming environment for clients in the LGBTQI+ community. This includes facilitating an inviting environment free of judgment. Therapists understand how relationships, identities and experiences of LGBTQI+ individuals may affect their mental health and contribute to substance use. Therapists strive to build a trusting relationship to care for the unique needs of these individuals.

Another distinctive program offered here is specifically for military families. The program is for parents and caregivers who have a child with a diagnosed Autism Spectrum Disorder (ASD). The program is offered through a TRICARE grant and is free to eligible families. Families and caregivers receive training to help their children. The program ensures that treatment continues even if there’s a deployment or reassignment.

Chimes offers family based mental health services (FBMHS) for children, teens and young adults ages 5-21. Treatment teams give families integrated support with mental health treatment and case management. The goal is to reduce psychiatric hospitalizations and the need to place a child out of the home.

Latest Reviews

Shakieah Fry
2 months ago on Google
4
I've been with Holcomb since May 23 2023. I have all services (ICM therapy and medication management) very good with matching me with the staff that's been helping me get my life on track. Scheduling is never an issue for any service. I feel heard and understood. The only thing I wish they had was a trauma therapy so I could have my daughter receive amazing care like I do.Shout-out to Alyssa, my ICM, Dan, my therapist and Charlene my Dr!
Boondoggler Blog
2 months ago on Google
5
I have been working with the company and the same ICM, Alyssa, for over a year for sure maybe almost 2. I don t have any complaints. If I need her in a crisis I send a text or call the after hours number for help. During our time together we work on the necessary things to help me better function in every day life with friends family, social situations . And so many other ways where I may need the help. I am very greatful for the service that Holcomb Behavioral Health has been able to provide me with. I can t expect them to do everything for me either so I do make lists of things for us to go over just so I don t forget. Over all I m super appreciative!
Joel Mattern
1 year ago on Google
1
Bottom of the Barrel. Their main doctor seemed to panic because I smoked Marijuana amd Cut Off My Anxiety medication abruptly which caused horrible withdrawal. I was told to just deal with it and go to an emergency room if needed. Unacceptable.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the number of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. Outpatient treatment is available for children and adults.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). The IOP is designed for individuals with more extensive needs and interventions entail approximately nine hours of group and individual sessions a week.
inpatient iconInpatient
Their residential program is designed for adults age 18 and older with mental health illness and offers 24 hr/day staffing and support. Case management is also offered in order to aid the person's reintegration into the community. The length of stay can be up to three years. For residential services, individuals must go to their nearest office location and they will help him/her to get into treatment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Steve DaRe

President & CEO

Brian Johnson

Chief Administrative Officer

Kevin Zgorski, CPA

CFO

Pamela Z. Meadows

COO

Mike Atkins

Vice President of Operations for Chimes DC

Brian J. Smith

Vice President of Human Resources

Shelly Shaffer

Senior Vice President of Enterprise Specialty Services

Lindy Bowman

Vice President of Development & Communications

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 286140

Contact Information

Phone icon (610) 435-4151
Building icon

1249 South Cedar Crest Boulevard
Suite 303
Allentown, PA 18103

Fact checked and written by:
Susan Bertram, BA
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Allentown

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Reviews of Chimes – Holcomb Behavioral Health Systems

3.3/5 (15 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (15 reviews)
Morgan Fatzinger
2 months ago
5

Matthew Ettwein
2 months ago
5

Alyssa Harvey
2 months ago
5

Shakieah Fry
2 months ago
4

I've been with Holcomb since May 23 2023. I have all services (ICM therapy and medication management) very good with matching me with the staff that's been helping me get my life on track. Scheduling is never an issue for any service. I feel heard and understood. The only thing I wish they had was a trauma therapy so I could have my daughter receive amazing care like I do. Shout-out to Alyssa, my ICM, Dan, my therapist and Charlene my Dr!

Boondoggler Blog
2 months ago
5

I have been working with the company and the same ICM, Alyssa, for over a year for sure maybe almost 2. I don’t have any complaints. If I need her in a crisis I send a text or call the after hours number for help. During our time together we work on the necessary things to help me better function in every day life with friends family, social situations…. And so many other ways where I may need the help. I am very greatful for the service that Holcomb Behavioral Health has been able to provide me with. I can’t expect them to do everything for me either so I do make lists of things for us to go over just so I don’t forget. Over all I’m super appreciative!

Joel Mattern
1 year ago
1

Bottom of the Barrel. Their main doctor seemed to panic because I smoked Marijuana amd Cut Off My Anxiety medication abruptly which caused horrible withdrawal. I was told to just deal with it and go to an emergency room if needed. Unacceptable.

Becca R
1 year ago
1

I will be sharing the details with evidence shortly. This place does not care if you are immunocompromised they refuse to do intensive in home case management remotely. They do not care if you are being abused and might be evicted or abused. They wont help with landlord tenant conflict. They advise you to do stuff that doesnt even help. They refuse to tell me how to report them which is illegal. They refuse to do things within their scope and they dont even seem to comprehend basic text messages. The place is a mess they do not care if you are going to be illegally evicted. More to come with evidence I am off to figure out how to report them. Sadly most places here you have to report them to the highest people to get them to do their jobs and that is freaking sad!

jc jc
2 years ago
1

If I could give zero I would. The intake process was great I thought finally my son is going to get the help he wants, and be herd. The case manager was horrible! She was dismissive, rude, thought very highly of herself and kept reminding us she was the one that went to school, she was the one the degree. We had a meeting at my son's middle school where even the teacher shook her head my son characteristics of adhd....she said nope just anxiety. Going to look somewhere else where we can be truly herd not dismissed

Melissa Jones
3 years ago
5

Viv Itterly
3 years ago
1

This is is good for nothing,They are not proffessional.I live in Allentown and they told me that I was going too get a different ICM because they don’t drive or cover the Lehigh area.And I had a ICM her name was Juliecomings she said that she had depression and she wanted me too go too a group meeting about depression.She was complaining about her ex husband and her children,She was suppose too help me and she was not professional.My mental illness and she was asking me questions but not looking at me.The people they have working here,they are brainless.If I were you get A ICM from a different place.Don’t waste your time on that place.

James Jones
6 years ago
5

A+

Juju Febrez
7 years ago
1

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