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Citizen Advocates – Saranac Lake Behavioral Health Clinic

70 Edgewood Rd Saranac Lake, NY 12983
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Citizen Advocates - Behavioral Health Clinic NY 12983

About Citizen Advocates – Saranac Lake Behavioral Health Clinic

A hub for outdoor recreation, Saranac Lake, New York features Citizen Advocates – Saranac Lake Behavioral Health Clinic. Since 1975, they’ve provided addiction, mental health and developmental and intellectual disability services for adults, youth and families. You can access comprehensive outpatient care with multiple specialized programs to meet you where you are in recovery.

Outpatient care gives you the flexibility to live at home and attend treatment. Their programs provide the added convenience of transportation and virtual services. You’ll benefit from a personalized treatment plan to reach your recovery goals. Mental health and substance abuse therapy, peer support, medication assisted treatment (MAT), family services, 24/7 crisis care and more are available.

What stands out most to me is their skill building services. They recognize that sobriety is just one factor in sustained recovery. You can access life skills, job training and other career development services to secure employment after treatment. That way you can improve essential life aspects to become self-sufficient and advance in your journey.

I also think their impaired driving program is great. You can participate in screenings, assessments and treatment to reinstate your driving privileges. You’ll benefit from understanding whether you have a substance use disorder and receiving the support to work through your challenges.

Another standout feature that caught my eye was their smoking cessation services. They provide counseling and nicotine replacement therapy to quit smoking. You can access an integrated approach with proven interventions like cognitive behavioral therapy and motivational interviewing. Their facility is also tobacco-free so you won’t be surrounded by triggers when you attend treatment.

Other notable features include gambling addiction treatment, physical health programs and peer community clubs.

Latest Reviews

Rebecca Strack
2 months ago on Google
5
I am, and will forever be, grateful to Citizens Advocates Behavioral Health - Saranac Lake campus from their secretaries to their counselors to their psychiatrists and everyone in between, for their compassionate, cordial, and professional service, guidance, and sincere help, not only for myself, but my family. Your service and commitment to our mental health and well-being is commendable and very much appreciated!! Thank you for all you continue to do for me and mine!! I highly recommend!!
Response from the owner2 months ago
We love hearing this! Thank you for the note, Rebecca.
Scott Foster
2 months ago on Google
5
Very helpful and considerate.
Response from the owner2 months ago
Thank you for sending in that feedback, Scott. Glad to hear.
Michelle Law
2 months ago on Google
5
Dr. Maxwell s and Joanne Politti s expertise are irreplaceable.
Response from the owner1 month ago
That's great to hear, Michelle! Thank you for sharing that feedback.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Medical detox involves weaning your body off of addictive substances in a medically supervised environment. If you've become dependent on alcohol and/or drugs, quitting on your own can be uncomfortable and even dangerous. In medically assisted detox, a team of licensed medical professionals will help manage potential withdrawal symptoms, ensuring that you're as safe and comfortable as possible. This process typically takes about 5-7 days, although the length will depend on your individual needs.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Staff

James Button, MSW

President & CEO

Kati Jock

VP of Operations & Finance

Jennifer Dishaw

Chief of Staff

Courtney Frank

Associate VP of Finance

Jennifer DiTullio

Network Associate VP of Operations

Heather Wenzel

Associate VP of People

Zachary Randolph

Associate VP of Clinical Care

Contact Information

Phone icon (518) 891-5535
Building icon

70 Edgewood Rd
Saranac Lake, NY 12983

Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Peter Lee, PhD

Rehab in Cities Near Saranac Lake

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Reviews of Citizen Advocates – Saranac Lake Behavioral Health Clinic

3.8/5 (37 reviews)
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Overall Experience
Date Submitted
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Google Reviews

3.8 (37 reviews)
nicholas lines
1 week ago
5

My experience has been great. Everyone there is very friendly and welcoming. I would recommend this place to anyone.

Response from the ownerInvalid relative date format:
Thank you, Nicholas. That's incredibly valuable feedback.
Adrien Vlach
1 week ago
5

We have been surprisingly pleased with Citizen Advocates. Dr. Maxwell is reasonable and capable; the office staff are very good about reminders; and the counseling services are just fine.

Response from the ownerInvalid relative date format:
Thank you, Adrien! That's great feedback to hear.
Mystical Shadow Nightmares
2 weeks ago
1

Response from the ownerInvalid relative date format:
This isn't the experience we want any patient to have. Please reach out to your care team at the clinic if you have more detailed feedback you'd like to share.
Carmen Gagnon
1 month ago
5

Response from the ownerInvalid relative date format:
Thank you for that feedback!
Michelle Lanthier
1 month ago
5

Response from the ownerInvalid relative date format:
Thanks for that feedback!
Linda Reyell
1 month ago
5

Excellent service

Response from the ownerInvalid relative date format:
Thank you for that feedback, Linda! That's wonderful to hear.
Jazz Carpenter
2 months ago
5

Response from the ownerInvalid relative date format:
Thank you, Jazz! Glad to hear this.
Anna Squires
2 months ago
5

Response from the ownerInvalid relative date format:
Thank you for sharing, Anna! That's tremendous to hear.
Rebecca Strack
2 months ago
5

I am, and will forever be, grateful to Citizens Advocates Behavioral Health - Saranac Lake campus from their secretaries to their counselors to their psychiatrists and everyone in between, for their compassionate, cordial, and professional service, guidance, and sincere help, not only for myself, but my family. Your service and commitment to our mental health and well-being is commendable and very much appreciated!! Thank you for all you continue to do for me and mine!! I highly recommend!!

Response from the ownerInvalid relative date format:
We love hearing this! Thank you for the note, Rebecca.
Scott Foster
2 months ago
5

Very helpful and considerate.

Response from the ownerInvalid relative date format:
Thank you for sending in that feedback, Scott. Glad to hear.
Kyle Sears
2 months ago
5

Response from the ownerInvalid relative date format:
Thank you for sending in this feedback, Kyle! Glad to hear.
joshua meeske
2 months ago
5

Response from the ownerInvalid relative date format:
Thank you for taking the time to send in that feedback, Joshua. That's great to hear!
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