Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

CooperRiis at Asheville

85 Zillicoa Street Asheville, NC 28801
Claim Profile

About CooperRiis at Asheville

You’ll be expected to maintain sobriety throughout your time in this program. They offer a supportive peer network to help with this process. They do not offer detox services or specifically address dual diagnoses, but their emphasis on primary mental health issues allows them to provide vital support if you have a co-occurring disorder.

You must have completed prior addiction treatment and maintained sobriety for 60 to 90 days to be eligible for treatment here. This requirement ensures that you’re prepared for the program’s demands and can fully engage in the integrated support they offer.
You’ll receive an Individualized treatment plan that addresses both mental health and substance use disorders. The multidisciplinary team of coaches, dietitians, psychiatrists and specialists exchange ideas and strategies. This team approach enables tailored interventions that respect your unique needs and recovery goals.

Psychoeducation is a crucial part of encouraging empowerment during recovery. In therapy led processing groups, you can openly discuss the challenges you’ve faced due to substance use. These discussions not only promote understanding but also the growth of strong peer support networks. Recovery groups can help you create personalized realistic plans for maintaining positive interactions after the program concludes.

Their drug and alcohol free residential campuses offer a supportive environment that emphasizes sobriety. During treatment you’ll focus on maintaining limited use or abstinence, finding coping mechanisms and accessing supportive resources to promote long term wellbeing.

Once you complete treatment they may provide aftercare services. These are designed to encourage long term success in sobriety. They may include continued counseling, support groups and referrals to community resources.

Latest Reviews

Claire Mae Elizabeth Grange
1 week ago on Google
4
They cover. I wish the English would fill their mouths with fresh cotton. They force me to stay while my complaining husband finds a new partner. My English family wishes for me to live here forever thinking it is the worst place to suffer for an Irish. English family is confused thinking this is a living facility. Also, English family is confused upon return to home I am not mentally incapacitated while Irish family is forced through English control to secretly struggle to revive me. I enjoy leisurely walking through the beautiful, old neighborhood. They support my use of many options such as lavender and salt rock lamps. I appreciate the suggestion to use Lovely ginger chews candy as a couple of them fully address nausea. 🚫 😰 🪴 🪨 🚫 🤢 🫚 The staff help. I hate they poke me. After my experience, I am advised and move back to my hometown. My experience is partially due to a young marriage. 🚫 💉 🚫 🩸 🏡 Their on site art and engagement activities encourage and make me realize the importance of finding a fun toy or new interesting art activity. I start my paint by numbers. So far, some of the activities I have found to be enjoyable and beneficial are crochet, mixing play dough, a super squish fidget toy, magnetic putty for modeling, and a kaleidoscope to start to name a few. They teach me how to clear computer clutter including social media. 🪀 🪁 🧸 💦❔ 🧸 🛏️ ⁉️ 🥼🚫☠️❗️⚰️ 🥘 🖼️ 🚶‍♀️ 💊❗️🛏️🙅‍♀️💊 ‼️🚫💤‼️🛏️‼️🚕🏥💊💊🖼️🚫‼️🛏️‼️💤🚕🙅‍♀️❗️🛏️❗️🤷🏼‍♀️💊❕ I really enjoy some of their meals. Their grits have great toppings, their egg frittata is delicious, their fluffy biscuit goes well with cinnamon butter, and meatballs have great flavor with wonderful sides. Their greens are amazing. I wish more clients would look to gain missing ancestry knowledge. I miss the puzzle time. 🧩 They help me decided I need to just do a tiny little bit of school on the side. I take classes on curing skitzophenia and learn information such as staying away from orange juice which is full of sugar. Once in a while for special occasion a healthy soda is a special treat. Unfortunately, my English family is not able to support my health education. This information is part of my self care. I am glad I have the educational steps so I do not need to visit again. My family chooses not to support my betterment. My English aristocracy family chooses not to listen, they care about their wealth, and like to move me. They help professional identify and educate me on my divergent thinking which is caused by both my English and Irish ancestries. To address divergent thinking, they provide hard suggestions to continually study, work through, practice, and reflect on regarding more consideration of how to relate and figuring out what strategies are effective in building healthy relationship. I am good at working through a professional organization chart to help identify and assess past healthy social interaction. At the end, I am able to assess my slight adjustments to make the good situations more safe and healthy. After a doctor visit in high school, I am scarily concerned I have a related cancer. They thankfully and very smartly professionally address in my late 20s I personally progress to dealing with slight skitzophenia and provide education steps to move forward focusing on really strict healthy eating. They thankfully address my eating issue after I temporarily have not been able to eat what I need to. I love their food medicine. Unfortunately, my home community still chooses to be reluctant in providing my prescribed medicine. My community does not support my personal recommendation from Dr. Josh Axe. I am thankful this extra knowledge shares with my community underlying issue I address. I wish everyone visited the psychiatrist.
Joy
1 month ago on Google
5
I truly believe there is no place like CooperRiis in the World! The staff who work there are Amazing! They are extremely supportive and they really care! CooperRiis is a holistic healing community. They provide therapy and they teach a variety of skills to help individuals cope with many different challenges. The best part about CooperRiis is the Community. Connecting with others is truly healing for the soul. The energy there is positive and uplifting. CooperRiis is a healing community that makes a difference in so many people’s lives! Thank you CooperRiis for sharing your light and for making such a big difference in my life! ☀️
Response from the owner1 week ago
Thank you for this review, this is why we are here - to connect with ones like you!
Bridget G
1 month ago on Google
5
CooperRiis at Asheville Review I remember my three months in the summer of 2023, at CooperRiis at Asheville, quite fondly.  I was stabilized for a couple of years after that.  My only regret was not being able to stay in the program longer. I really credit the staff for their major role in stabilizing me, helping me adjust, and keeping me safe during those three months.  The staff saw me at my worst and at my best.  Somehow, they were able to help me reach a stable ground of somewhere in-between, of just being “fine”.  I really credit the special relationships I forged with the staff during that time period.  The staff kept me safe in times of manic periods, and kept me safe overall.  The staff got me thinking about Recovery and got me thinking about being well at home. I was able to receive extra counseling while I was there on Sundays, and sometimes during the week, which was so desperately needed.  I really credit Residential Evening for keeping me steady during my downtime.  The individual counseling sessions with my Team were also really helpful, as well as was Family Therapy.  The groups during the day were beneficial, too, and really added longer-term therapy and coping mechanisms to my stay. I would recommend that you stay at CooperRiis for as long as possible and go through Levels A, B, and C if you can.  This is the single, best, most important financial decision you will make for your mental health. CooperRiis takes a holistic approach, which was new and different for me.  But I benefitted greatly from this approach.  The delicious  (and new to me) Mediterranean Diet did wonders for my body for three months and taught me a lot about nutrition for mental health. Upon my return home, I was able to receive extra monthly support from the CooperRiis family education program, on a variety of interesting topics.  I also am able to keep in touch with the alumni contact person every so often.  I’ll continue to keep in touch with CooperRiis.  It was the best financial decision I ever made for myself. The staff are great, wonderful, patient people who are highly-qualified to do this job.  The staff at CooperRiis at Asheville really helps you with the road of recovery and a long-term period of stabilization.  I really miss all of the staff who were there during the Summer of 2023.  I think of you all, and Asheville, often, and remember what I have learned there.  Thank you for helping me during that time period of my life. I highly recommend CooperRiis at Asheville.
Response from the owner1 week ago
Thank you for this review, we appreciate it so much, and are so glad that we could be part of your journey.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.4 / 10

Accepted Insurance

CooperRiis at Asheville works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Staff & Accreditations

Staff

Eric A. Levine, Ed.D.

President & CEO

Lisa Schrader Schactman, Ph.D.

Chief Program Officer

Johnnie Featherston, MA, LCMHC

Chief Clinical Officer

Kim Nelson, MA

Marketing & Outreach Director

Stephanie Wilensky, BA

Development Director

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

85 Zillicoa Street
Asheville, NC 28801

Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Asheville

Left arrow icon Back to NC

Reviews of CooperRiis at Asheville

3.5/5 (21 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
11
4
2
3
1
2
1
1
6

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (21 reviews)
Claire Mae Elizabeth Grange
1 week ago
4

They cover. I wish the English would fill their mouths with fresh cotton. They force me to stay while my complaining husband finds a new partner. My English family wishes for me to live here forever thinking it is the worst place to suffer for an Irish. English family is confused thinking this is a living facility. Also, English family is confused upon return to home I am not mentally incapacitated while Irish family is forced through English control to secretly struggle to revive me. I enjoy leisurely walking through the beautiful, old neighborhood. They support my use of many options such as lavender and salt rock lamps. I appreciate the suggestion to use Lovely ginger chews candy as a couple of them fully address nausea. 🚫 😰 🪴 🪨 🚫 🤢 🫚 The staff help. I hate they poke me. After my experience, I am advised and move back to my hometown. My experience is partially due to a young marriage. 🚫 💉 🚫 🩸 🏡 Their on site art and engagement activities encourage and make me realize the importance of finding a fun toy or new interesting art activity. I start my paint by numbers. So far, some of the activities I have found to be enjoyable and beneficial are crochet, mixing play dough, a super squish fidget toy, magnetic putty for modeling, and a kaleidoscope to start to name a few. They teach me how to clear computer clutter including social media. 🪀 🪁 🧸 💦❔ 🧸 🛏️ ⁉️ 🥼🚫☠️❗️⚰️ 🥘 🖼️ 🚶‍♀️ 💊❗️🛏️🙅‍♀️💊 ‼️🚫💤‼️🛏️‼️🚕🏥💊💊🖼️🚫‼️🛏️‼️💤🚕🙅‍♀️❗️🛏️❗️🤷🏼‍♀️💊❕ I really enjoy some of their meals. Their grits have great toppings, their egg frittata is delicious, their fluffy biscuit goes well with cinnamon butter, and meatballs have great flavor with wonderful sides. Their greens are amazing. I wish more clients would look to gain missing ancestry knowledge. I miss the puzzle time. 🧩 They help me decided I need to just do a tiny little bit of school on the side. I take classes on curing skitzophenia and learn information such as staying away from orange juice which is full of sugar. Once in a while for special occasion a healthy soda is a special treat. Unfortunately, my English family is not able to support my health education. This information is part of my self care. I am glad I have the educational steps so I do not need to visit again. My family chooses not to support my betterment. My English aristocracy family chooses not to listen, they care about their wealth, and like to move me. They help professional identify and educate me on my divergent thinking which is caused by both my English and Irish ancestries. To address divergent thinking, they provide hard suggestions to continually study, work through, practice, and reflect on regarding more consideration of how to relate and figuring out what strategies are effective in building healthy relationship. I am good at working through a professional organization chart to help identify and assess past healthy social interaction. At the end, I am able to assess my slight adjustments to make the good situations more safe and healthy. After a doctor visit in high school, I am scarily concerned I have a related cancer. They thankfully and very smartly professionally address in my late 20s I personally progress to dealing with slight skitzophenia and provide education steps to move forward focusing on really strict healthy eating. They thankfully address my eating issue after I temporarily have not been able to eat what I need to. I love their food medicine. Unfortunately, my home community still chooses to be reluctant in providing my prescribed medicine. My community does not support my personal recommendation from Dr. Josh Axe. I am thankful this extra knowledge shares with my community underlying issue I address. I wish everyone visited the psychiatrist.

Joy
1 month ago
5

I truly believe there is no place like CooperRiis in the World! The staff who work there are Amazing! They are extremely supportive and they really care! CooperRiis is a holistic healing community. They provide therapy and they teach a variety of skills to help individuals cope with many different challenges. The best part about CooperRiis is the Community. Connecting with others is truly healing for the soul. The energy there is positive and uplifting. CooperRiis is a healing community that makes a difference in so many people’s lives! Thank you CooperRiis for sharing your light and for making such a big difference in my life! ☀️

Response from the owner
Thank you for this review, this is why we are here - to connect with ones like you!
Bridget G
1 month ago
5

CooperRiis at Asheville Review I remember my three months in the summer of 2023, at CooperRiis at Asheville, quite fondly.  I was stabilized for a couple of years after that.  My only regret was not being able to stay in the program longer. I really credit the staff for their major role in stabilizing me, helping me adjust, and keeping me safe during those three months.  The staff saw me at my worst and at my best.  Somehow, they were able to help me reach a stable ground of somewhere in-between, of just being “fine”.  I really credit the special relationships I forged with the staff during that time period.  The staff kept me safe in times of manic periods, and kept me safe overall.  The staff got me thinking about Recovery and got me thinking about being well at home. I was able to receive extra counseling while I was there on Sundays, and sometimes during the week, which was so desperately needed.  I really credit Residential Evening for keeping me steady during my downtime.  The individual counseling sessions with my Team were also really helpful, as well as was Family Therapy.  The groups during the day were beneficial, too, and really added longer-term therapy and coping mechanisms to my stay. I would recommend that you stay at CooperRiis for as long as possible and go through Levels A, B, and C if you can.  This is the single, best, most important financial decision you will make for your mental health. CooperRiis takes a holistic approach, which was new and different for me.  But I benefitted greatly from this approach.  The delicious  (and new to me) Mediterranean Diet did wonders for my body for three months and taught me a lot about nutrition for mental health. Upon my return home, I was able to receive extra monthly support from the CooperRiis family education program, on a variety of interesting topics.  I also am able to keep in touch with the alumni contact person every so often.  I’ll continue to keep in touch with CooperRiis.  It was the best financial decision I ever made for myself. The staff are great, wonderful, patient people who are highly-qualified to do this job.  The staff at CooperRiis at Asheville really helps you with the road of recovery and a long-term period of stabilization.  I really miss all of the staff who were there during the Summer of 2023.  I think of you all, and Asheville, often, and remember what I have learned there.  Thank you for helping me during that time period of my life. I highly recommend CooperRiis at Asheville.

Response from the owner
Thank you for this review, we appreciate it so much, and are so glad that we could be part of your journey.
Hocus Pocus
1 month ago
1

They will keep your $1,000 deposit. Our son went there and he had previously been to 3 other similar programs and do yourself a favor and buyer beware with this facility.

Response from the owner
We’re truly sorry to hear that your family had this experience and that you feel disappointed. At CooperRiis, we strive to be transparent with all families about our admissions process and deposit policy, which helps us reserve a place and plan for each individual’s treatment needs.

While we can’t discuss details publicly to protect privacy, we’d welcome the opportunity to speak with you directly to better understand your concerns and see how we might help resolve them. Please feel free to reach out to our President & CEO, Eric Levine at hope@CooperRiis.org.

Our mission remains to provide compassionate, holistic mental health care, and we take feedback like this seriously as part of our commitment to continuously improving the experience for every resident and family.
G Raleigh
2 months ago
5

A wonderful place for healing. The staff is amazingly warm. The building is great. The rooms are well sized and private. There are many little breakout spaces in the building as well as some nice outside areas. Everyone is very accommodating. The food exceptional and the food service staff is also wonderful. If you are looking for a place of healing in an intimate but not too intimate setting amongst warm and welcoming people, CooperRiis in Asheville should be at the top of your list. I am very surprised there are only 17 reviews and a rating of 3.5. I would expect a rating of like 4.8 or so based off my experience here. The only downside is that the billing and insurance is a bit dicey to work around, in that there is no preauthorization, but that may be indicative of the healthcare industry.

Response from the owner
Thank you so much for your thoughtful and generous review. We’re honored to hear that your experience at CooperRiis in Asheville felt healing and supportive. Our team takes great pride in creating a warm, welcoming environment—from the comfort of our spaces to the nourishment of our meals—and your kind words mean a great deal to us.

We also appreciate your feedback on the insurance process. Navigating coverage can certainly be challenging, and we’re continually working to improve communication and support around billing to make things as smooth as possible for those we serve.

Your words inspire us to keep doing this important work. Thank you again for taking the time to share your experience. 💛

—The CooperRiis Team
Diana Parrish
5 months ago
5

I’m writing the review I wish I could have read when I was researching residential programs and deciding if I could do it, and where I should go. I was at CooperRiis in Asheville (not The Farm) earlier this year. My experience is as a cisgender, queer, white, fat, disabled woman who is both a lifelong mental health patient and a therapist. No residential program is easy or fun, but within that context, I had a shockingly good experience at CRA and I’m so glad I went. Staff: The staff are absolutely wonderful. Every person in every role is so kind, compassionate, and committed to supporting each resident. The clinicians (therapists, nurses, psychiatrist) are skilled and engaged, as are the residential staff, recovery coaches, care coordinators, and Wellness Director. Structure: I found the structure of the weekdays extremely helpful; time is split between individual sessions, a variety of groups, optional wellness activities like group walks and art, and down time. The weekends are tougher, with no individual sessions or groups on Saturday and only two groups on Sunday. After such an intense week of treatment, having a break is kind of nice, but also feels a bit like whiplash and gives you a lot of time with your thoughts. That being said, the residential staff are so kind and engaged. They provide several activities throughout the weekend (and weekday evenings) to build a sense of community and offset that whiplash feeling. They are always eager to talk with you one-on-one if you need to, and these checks-ins were validating and helpful. Autonomy: While any residential program requires rules that aren’t a good fit for everyone, the staff at CRA are as accommodating as they can safely be of individual needs. Having the ability to keep my phone, go outside when I wanted to, eat when I wanted to, and attend the groups I wanted to helped me feel I had some control over my own experience there. Identity: I expressed my needs and concerns to every member of my care team in my first few days there, and these were respected and accommodated. The experience was not perfect and there were a few upsetting things that occurred while I was there. I met with leadership twice to express my concerns, and they were receptive, kind, responsive—even appreciative. I experienced zero fatphobia there, my trauma and neurodivergence were honored, and I felt much safer there as a queer person and woman than I expected to. When incidents did occur, staff took them seriously. There’s lots of queer and trans staff members. I wore a mask in common spaces throughout my stay and this was respected with no weird pushback or judgment. I was the only person who wore one, but they are strict about staff staying home when sick, and the other residents were kind about my request that they let me know if they felt sick. Food and Space: The food was SO good. There’s a big salad bar at every lunch and dinner, and multiple options for entrees and sides at every meal. Seriously, I was shocked by how good it was; there were only three meals in 30 days that I didn’t enjoy. I am a pescatarian and there were always good choices for me. As a bonus, the kitchen staff are so kind, know all the residents’ names, check in about needs and preferences when they meet you, and are happy to answer questions about the food any time. I also appreciated the 30+ varieties of tea available along with coffee and a daily flavored water. The entire space is clean and well cared for, with lots of comfy places to sit and read, journal, etc. In summary, if you need this level of care, I recommend CRA. Even as a therapist who has been in outpatient care for decades, I left with some coping skills and insights I didn’t have before. It was hard work and you definitely get out of it what you put into it. If I need residential care again the future, I will go back to CRA, and I’d recommend it to my loved ones.

Response from the owner
Thank you so much for your thoughtful and kind review.
We are incredibly grateful you took the time to share your experience so openly—not only for us, but for others who may be seeking the kind of care you described and wishing for a detailed, authentic perspective.

Your words are a reflection of the values we hold dear at CooperRiis at Asheville: compassion, respect for individuality, trauma-informed care, and a deep commitment to meeting each person where they are on their journey to healing. We're honored that you felt supported, seen, and empowered during your time with us.

It means so much to hear that you found value in the clinical care, the structure and programming, the warm environment, and the way our team honored your autonomy, identity, and wellness preferences. We especially appreciate your acknowledgment of our staff—from clinical and residential teams to the kitchen and wellness staff—who work hard to create a community of dignity, safety, and holistic healing.

Thank you again for trusting us. Your voice will undoubtedly help others make informed decisions about their care, and we’re so grateful you chose to be part of our healing community.

Wishing you continued strength and wellness on your journey.
—The CooperRiis Team
Tracy Smith
1 year ago
5

I found this type of therapy very beneficial for my mental health. All the staff was amazing and genuinely concerned with your healing. I recommend this form of therapy for anyone needing a new outlook on their mental health journey. Thank you and love y’all

Response from the owner
Thank you so much for your wonderful review! We're thrilled to hear that you found our holistic, person-centered approach beneficial for your mental health. Our dedicated staff is truly committed to your healing, and your kind words mean the world to us. We appreciate your recommendation and are grateful to have been a part of your mental health journey. Thank you and much love to you as well!
Sarah Maconaghy
1 year ago
5

Being lucky enough to be a part of the CooperRiis community is a life changing experience. In short, you feel like family. It is a beautiful experience which prepares you to cope with life’s struggles and to thrive on and off campus. I highly recommend CooperRiis to anyone who feels they may be struggling or needs a mental tune up—this is your place.

Response from the owner
Thank you for your kind words and heartfelt review. We're delighted to hear that your experience with CooperRiis has been so positive. Our goal is to provide a supportive, family-like environment to help you thrive. Your recommendation means a lot, and we are here for anyone who needs support or a mental "tune-up." Thank you for being a part of our CooperRiis community.
Alisha Gaisford
1 year ago
1

Was recommended by Sweeten Creek Mental Health and Wellness who turned me down because they didn’t have faith that I could drive 30min to their facility everyday(my commute to work is longer than that). I had high hopes for getting into CooperRiis and my health insurance doesn’t cover it. I was sent a very rude email with zero compassion or options. I am stuck back at square one and have already been through enough trauma in 2 weeks. This is what’s wrong with mental health care in our country. I wish I hadn’t spent so much time hurrying to get info to admissions just to be turned down so quickly.

Response from the owner
I'm sorry you feel that you had a bad experience with us. This is something we take seriously. Please contact me at Eric.Levine@CooperRiis.org so we can discuss the situation. I did some looking into this and I think there is more to the story regarding insurance, please contact me.
Morgan Miller
1 year ago
2

Response from the owner
We would like to hear from you to discuss your review if you are willing. Please contact our CEO Eric Levine at Eric.Levine@cooperriis.org.
Marley Lives
1 year ago
5

This place saves lives…the staff is excellent at all levels…

Response from the owner
Thank you so much for your review. Our top priority is always to provide the best treatment to our community members, and we are very proud to have outstanding and talented staff providing that care.
William Slaughter (Spud)
2 years ago
4

A lot more privacy at the Asheville location which meant more productiveness for me, being mainly an introvert. Would only recommend going and getting help if you need it or think you need it. Don't let someone force you to do something you don't want to do, but at least be productive with your time if you do go there. Great gardening experiences to say the least, and staff was moderately to highly helpful. Campfires are awesome. Respect was received and was given. Thank you for helping me grow up physically and emotionally. Best wishes -spud

Response from the owner
Thank you, we appreciate your kind words and we are happy for you that you benefited in meaningful ways. We wish you the best!
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for CooperRiis at Asheville

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

UNC Horizons – Falstaff Road
Raleigh, NC (919) 218-4044

UNC Horizons – Falstaff Road

UNC Horizons - Falstaff Road is a substance abuse treatment program dedicate... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline