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Cox Medical Center Branson

525 Branson Landing Boulevard Branson, MO 65616
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Cox Medical Center MO 65616

About Cox Medical Center Branson

Clients receive medical and mental health assessments, personalized care planning, and comprehensive case management. They also enjoy a complete continuum of care aligned with clients’ evolving needs. Cox Medical Center offers the following levels of care:

Clients undergoing inpatient detox receive round-the-clock medical supervision and may be prescribed FDA-approved medications to ease withdrawal symptoms and prevent complications. Those in alcohol and/or opioid recovery may enroll in their evidence-based MAT program for long-term pharmacotherapy.

Their inpatient programs offer high level supervision and support for clients in early recovery or at an elevated relapse risk. Clients engage in intensive individual, group, and family counseling and robust, age-specific, recovery-focused life skills training. Day, evening, and online services are available.

Their outpatient programs encompass multiple levels of care, including partial hospitalization (PHP), intensive outpatient (IOP), and general outpatient (OP). Their aftercare services offer comprehensive, wraparound care and may include peer coaching and referrals for additional medical, mental health, and social service programs.

Cox Medical Center accepts most major insurance plans, including Medicare, Medicaid, TRICARE, Aetna, Anthem, Cigna, Humana, Wellcare, United Healthcare, and BlueCross/BlueShield. They also accept Mercy Behavioral Health, Preferred Community Choice PPO, Tribute Health Plans, and most worker’s compensation benefits plans. Out of network benefits vary. Please check with your provider to verify coverage. Financial assistance is available.

Latest Reviews

Ma Kos
1 week ago on Google
1
All big business. No one knows what health care is.
Sharon Tucker Lewis
4 weeks ago on Google
5
I went to Urgent Care Saturday 8-16-25 morning around midnight. We were visiting in Branson and I was very uneasy going to a hospital away from home. The kindness and care I received from everyone from checking in through diagnosis and treatment. I had a nurse who came in and stayed with me every chance she could to make sure I didn’t need anything and just really to comfort me. I hope this message gets back to her. I can’t thank her enough.
Pam Whitmore
4 weeks ago on Google
5
When I arrived, I was the only one in the waiting room. Was called back immediately and taken care of very quickly. This was the fastest Urgent Care visit I have ever had! Staff is very friendly. Will go there again if necessary. This location is on Branson Hills Parkway. It was not at the main hospital. They are always packed!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Accepted Insurance

Cox Medical Center Branson works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

Max D. Buetow

President & CEO

Charity Elmer

Executive VP General Counsel

Amanda Hedgpeth

Executive VP & COO

Jake McWay

Executive VP & CFO

Contact Information

Building icon

525 Branson Landing Boulevard
Branson, MO 65616

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Branson

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Reviews of Cox Medical Center Branson

3/5 (283 reviews)
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Reviews

3

Rooms are cramped, there is no privacy. It is designed for two patients, where only a curtain separates each one. No privacy. Floors are dirty, I mean I get it is a hospital so people come and go, but hygiene is vital. However, the staff was so nice, empathetic, humorous, an ... Read More

Reviewed on 2/12/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Ma Kos
1 week ago
1

All big business. No one knows what health care is.

Sharon Tucker Lewis
4 weeks ago
5

I went to Urgent Care Saturday 8-16-25 morning around midnight. We were visiting in Branson and I was very uneasy going to a hospital away from home. The kindness and care I received from everyone from checking in through diagnosis and treatment. I had a nurse who came in and stayed with me every chance she could to make sure I didn’t need anything and just really to comfort me. I hope this message gets back to her. I can’t thank her enough.

Pam Whitmore
4 weeks ago
5

When I arrived, I was the only one in the waiting room. Was called back immediately and taken care of very quickly. This was the fastest Urgent Care visit I have ever had! Staff is very friendly. Will go there again if necessary. This location is on Branson Hills Parkway. It was not at the main hospital. They are always packed!

WING NUT
1 month ago
1

Saw Angela Conklin due to neck pains. She ordered x-rays. I received results about 3 days later through patient portal. I didn't understand everything that it said. So I called. Operator said nurse would contact me. She never did. I called back. Once again, I was told nurse will call you back. This went on for over 10 days. I finally called and demanded to speak to the nurse. She was very rude and obviously was just trying to get me off the phone. She said the reason they hadn't called me back was because they had only gotten the x-ray results back the day before. How is that possible when I had had them for almost 2 weeks? She said I needed neck surgery and that a neurosurgeon would contact me. No one did. I tried calling them again. Same thing, nurse will call you back. I then received more bills for the x-rays. At this point I contacted an actual medical facility to get treatment. I also contacted Cox Health billing and asked why I was still getting bills for services when they refused to follow through. They said the neurosurgeon had tried to contact me but failed. Apparently they tried contacting me through smoke signals. However, I don't use smoke signals. I do have a phone and email which they could have attempted to contact me through, in which they didn't. However, I was still billed when they failed to meet their obligation. These people advertise health care but refuse to provide it. Yet bill you for their incompetence. They are no better than the thieves that roam parking lots at night rummaging through unlocked cars. Yet the law protects them. If you have an actual medical problem, don't waste your time, money or efforts with Angela Conklin or Cox Health.

R Goering
2 months ago
5

This is a medical facility in a vacation / resort setting not Chicago, Dallas, Houston, etc. things move a bit slower I’m sure due to staffing, etc.., but they triage based on immediate need. I had an emergency gall bladder issue in the night and the care was spot on. Dr Bylow was fantastic. Got me the tests I needed and a prescription to set us up to head home. Saw my doctor the next day and he confirmed the medical decision making was absolutely on target.

Tiffanee Kilpatrick
2 months ago
5

Like my doctor angela conclean and lexi love tiffanee kilpatrick

Chris Cord
2 months ago
1

Still waiting in the waiting room for 3 1/2 hours and still don't know when a room will be for us this is bull and will never come to this hospital again rude window worker and there is probably more people in the waiting room than the back slowest service I have ever seen in 16 different states I have lived and this is theslowest hospital ever

Billy Westbrook
2 months ago
5

From the EMT literally saving my life, ER doctors checking the blood work and noticing I should definitely stay in the hospital. Step down unit nurses are absolutely amazing. KK was the best. They go out of their way to be sure their patients are comfortable and taken care of. There were 2 young ladies on my first day that were absolutely awesome as well but I cannot remember their names. Discard nurse ,Jana, is also awesome. I had an issue with some prescriptions and she made some calls and got it fixed. I am very thankful to have had the great people supporting me in my time of need.

Judy Masse
2 months ago
4

I have changed my review from 2 to 4 because I had a second ER visit for manic depression last night and everyone was on task with my emotional condition and very professional. They rolled in a zoom meeting with a therapist for me. Big surprise! I was able to talk about what is happening and left there with a good plan for further treatment to Burrell. Out of network referral surprised me as well. Staff worked like clockwork at a busy time. (I could see what was happening because I was in a room with the door open so an assistant could see that I wouldn’t do anything to hurt myself). The comradery was high between staff and that is important in a teamwork environment. Older one: I went in there because my back froze up from exercising and I had an old fracture. I thought may have been fractured again.. The nurses station call button to ask for water to ask for an ice pack and to ask for assistance getting back into the bed from the wheelchair and nobody came I was in there for three hours and thought I was still waiting for the x-ray results. Then I noticed my discharge papers sitting by the sink. The nurse and the doctor both had left without talking to me about my results or what I should do next. I was also stranded at the hospital at 3:30 in the morning. The desk said that a call was made to logistics transportation, but they never showed up. My nurse Brittany told me she was getting off soon and would see if she could drive me. But she disappeared without a word.

Wade Stofer
2 months ago
1

Comic book guy from the Simpsons working the front desk is a joke. Zero compassion or medical knowledge and probably should not be working in medical field let alone front desk of a hospital. Repeatedly had this experience with both the gentleman who fit this description at front desk of emergency room. Have had son discharged by them to only be told at next hospital that he should have been admitted. Performed unnecessary procedures on my step son and caused long term damage when they finally did see him in hospital. Be very careful of coming to cox emergency room.

Bluesjive
2 months ago
5

Great hospital for the area.After a short emergency room visit we were on our way.Thoroughly impressed with the Doctors and nursing staff here.Nothing but prompt , courteous, and thoroughly professional service to us .Hospital and it’s staff don’t deserve the bad reviews, we had a great experience despite our condition.

Wilson
3 months ago
5

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