Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Easterseals MORC

22170 West 9 Mile Road Southfield, MI 48033
Claim Profile
Easter Seals Michigan MI 48033

About Easterseals MORC

Easterseals MORC is a thorough drug abuse treatment program in Southfield, Michigan b. They provide intensive outpatient (IOP) programs to help clients lay the groundwork for long-term addiction recovery. They accept a majority of commercial insurance plans, including Medicaid HMO plans.

Their IOP lasts eight to 12 weeks. It’s customized to each individual’s needs and includes weekly meetings. In addition, the program offers social support services, access to psychiatric evaluations and medication management and family support services.

During your time in the program, your therapist will offer individual, family and group therapy sessions once a week. Outpatient therapy is meant for people who are actively engaged in their recovery and have transitioned from more intensive services but still require continued care. It also caters to adult children of alcoholics as well as members of codependent families.

Here, they also offer services for case management. These services help the client and treatment team identify and address problems that could be impeding the course of treatment or needs that are not well met by therapy services. Their recovery peer support services help people and families get well after drug or alcohol abuse. Their peer recovery coaches are people who have undergone their own recovery process and received training to offer peer support.

A good place to start is with their early intervention services. The services are meant to be brief, instructive, and helpful in assisting the person in determining whether further treatment is required.
Problems with substance abuse and mental health frequently coexist. For individuals with co-occurring conditions, their integrated treatment plan is the most successful strategy.

This facility was established as a non-profit organization. They offer health and human services in accordance with Internal Revenue Code Section 501(c)(3).

Latest Reviews

Emily H
2 months ago on Google
5
My case manager at Easterseals, Tihira Ruffin, was a shining star. She is a dedicated and compassionate professional. I feel lucky to have been paired with her at this facility and would recommend her to anyone needing help managing their care. I appreciate everything she is doing to give back to the community.
Response from the owner1 month ago
Emily, thank you for the wonderful review. We will be sure to share this with the team, including Tihira.
Katie Hicks
3 months ago on Google
2
Not great. Certainly no level of above and beyond here. Overall impression was they re offering the bare minimum in order to keep getting paid by the patient s insurance. Very impersonal. Didn t seem like anyone I interacted with genuinely cared. Just going through the motions of a job.
Response from the owner2 months ago
UPDATE: Katie, we are unable to locate any contact information for you. Can you please call us at 248.475.6413 and provide some more information so our team can address this? Thanks in advance. Katie, thank you for taking the time to post a review. We are currently looking into this situation and you may be contacted by someone to discuss this further. Our goal is to serve the community and offer a high level of care. It sounds like that was not the experience that you had and we need to see why that is.
Kenneth R Crampton
4 months ago on Google
2
I'm not even sure what to say or think about Easter Seals anymore, I haven't seen my case worker or a case worker I asked for a new case worker it was hell trying to get a new one seeing the one case worker I had just seemed like it wasn't working he wouldn't return messages or whatnot, yes I've cancelled a few times and tried making an appointment but this case worker wouldn't respond or anything so I asked for a new case worker well so much for that the case worker hasn't called or anything I've left a few messages with the supervisor and still nothing... It's a real shame when you're trying to do what you have to on your end and nothing is being done on their end
Response from the owner4 days ago
Kenneth, Thank you for taking the time to leave a review. We have already passed your review to the team to learn more about your situation. Someone from the location will reach out to you to discuss this.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7.4 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
During a medically supervised detox, addictive substances are removed from your body while under the 24/7 supervision of medical professionals in an inpatient environment. This is the safest way to wean your body off of addictive substances, since quitting alcohol or certain drugs (like opioids or benzodiazepines) can be dangerous if done on your own. The program typically lasts around 5-7 days, but is highly individualized depending on your needs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Assertive Community Treatment (ACT) is a structured way of helping those with major mental illnesses and/or substance abuse by bringing services directly to the patient in home. Instead of hospitalization or an outpatient program, staff members like social workers, psychiatrists, and counselors come directly to the patient’s house for treatment. ACT is used primarily for those with severe and persistent mental illness like schizophrenia or bipolar disorder, some of whom also contend with substance abuse. ACT can be short- or long-term (months to years), and provides the same multidisciplinary, 24/7 staffing of a psychiatric unit, but in the comfort of the patient's own home and/or community.

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • car iconPrivate Transportation

Staff & Accreditations

Staff

Brent Wirth

President and CEO

Michael Jacobson

Chairperson

Elizabeth Pyden

VC

LaToya Stroker

Sec

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 75829

Contact Information

Phone icon (248) 372-6800
Building icon

22170 West 9 Mile Road
Southfield MI, 48033

Fact checked and written by:
Sehar Uddin
Edited by:
Courtney Myers, MS

Rehab in Cities Near Southfield

Left arrow iconBack to MI

Reviews of Easterseals MORC

3.2/5 (51 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
23
4
2
3
1
2
7
1
16

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (51 reviews)
Andrew
4 days ago
4

I work in healthcare an an RN and I was a patient here for a short time and the doctor that I met and assessed me was a very good person....can't remember the name but she made accurate diagnosis that I agreed with. The therapist that I saw for 1-2 session was good as well, can't remember his name either but overall my experience was good!

Response from the ownerInvalid relative date format:
Andrew, thank you for leaving a review. We'll be sure to share this with the team at that location.
Janet Lawless
3 weeks ago
2

was advised to redo intake. did so promptly in early April and asked, nicely, if process could be expedited a bit. didn't hear back from administration until 8 weeks and several calls from me later. given wrong advice from front desk staff. big mess. I would suggest choosing another social service agency. so much wrong here on many levels.

Response from the ownerInvalid relative date format:
Janet, I want to thank you for taking the time to leave a review. We will be sharing this with the location. We will be looking into this matter as soon as possible. Our goal is that every person that we serve feels that their questions are answered and any issues that arise are dealt with promptly. We will be looking into this to see what may have happened to cause the delay and see how we can enhance the process to ensure it doesn't continue to happen. Someone from this location may reach out to you if they need more information.
The Solo Traveler
1 month ago
1

I walked into the main office The young lady with some type of reddish blond hair neck length who sits at the reception area greeted me with a nasty stare as I walked up I couldn’t believe it she never broke her stare. I spoke with an older lady with black hair and glasses who was unpleasant and I had to make her speak back as I greeted her. I was looking for information for a patient who is in need of their services I was given a map and sent to another bldg where all I was given was the website address, pointless. I won’t be sending my patients for any services here. The receptionists need to be trained on customer service. Shameful!

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave a review. We will share this with the director of the location. Our goal is to provide a warm, welcoming greeting so we will look into this matter right away.
Emily H
2 months ago
5

My case manager at Easterseals, Tihira Ruffin, was a shining star. She is a dedicated and compassionate professional. I feel lucky to have been paired with her at this facility and would recommend her to anyone needing help managing their care. I appreciate everything she is doing to give back to the community.

Response from the ownerInvalid relative date format:
Emily, thank you for the wonderful review. We will be sure to share this with the team, including Tihira.
Alex
3 months ago
1

Response from the ownerInvalid relative date format:
Alex, thank you for taking the time to leave a review but we'd love to learn more about your experience so we can have a better understanding to what made you provide a low score. Please reach out to us to discuss the matter.
Katie Hicks
4 months ago
2

Not great. Certainly no level of above and beyond here. Overall impression was they’re offering the bare minimum in order to keep getting paid by the patient’s insurance. Very impersonal. Didn’t seem like anyone I interacted with genuinely cared. Just going through the motions of a job.

Response from the ownerInvalid relative date format:
UPDATE: Katie, we are unable to locate any contact information for you. Can you please call us at 248.475.6413 and provide some more information so our team can address this? Thanks in advance.<br>Katie, thank you for taking the time to post a review. We are currently looking into this situation and you may be contacted by someone to discuss this further. Our goal is to serve the community and offer a high level of care. It sounds like that was not the experience that you had and we need to see why that is.
Kenneth R Crampton
4 months ago
2

I'm not even sure what to say or think about Easter Seals anymore, I haven't seen my case worker or a case worker I asked for a new case worker it was hell trying to get a new one seeing the one case worker I had just seemed like it wasn't working he wouldn't return messages or whatnot, yes I've cancelled a few times and tried making an appointment but this case worker wouldn't respond or anything so I asked for a new case worker well so much for that the case worker hasn't called or anything I've left a few messages with the supervisor and still nothing... It's a real shame when you're trying to do what you have to on your end and nothing is being done on their end

Response from the owner4 months ago
Kenneth, Thank you for taking the time to leave a review. We have already passed your review to the team to learn more about your situation. Someone from the location will reach out to you to discuss this.
Jon Cobey
5 months ago
1

They must be understaffed because they people don’t answer the phones!

Response from the ownerInvalid relative date format:
Jon, thank you for leaving a review. We have shared this with the location. The holidays can be a very busy time for us so it is possible that our team we on the phone or assisting someone in the office.
NettaG1Time ThatSEnough
5 months ago
5

Best place in the world for me for over 15 years excellent staff best case worker such as Julie Gamble I would Not have survived and continue to thrive if it wasn’t for EasterSeals

Jordan
9 months ago
1

Rebecca D
10 months ago
1

If you get Lacretia Fisher as your doctor I would ask for someone else. To me she was always unfriendly and made me jump through unnecessary hoops just to get my medication. Until she "forgot" to send my prescription to the pharmacy- then went on vacation. I've been out of medication for over a month and no one can help me. I've left multiple messages with the med staff, the office manager and emailed with someone from support. They all say, " I should hear back from someone." Two months after she failed to send the prescription I still have no medication. This should never happen. I would not recommend ES Southfield at all.

Response from the ownerInvalid relative date format:
UPDATE: Rebecca, we were able to look into this matter and it appears that Dr. Fisher did not do anything incorrectly. Due to HIPAA we are unable to disclose more details than that. <br><br>Rebecca, Thank you for taking the time to leave a review. We are in the process of looking into this matter to learn more about what happened and to make sure you have medication.
Keith Raschke (Keith)
10 months ago
1

Questions go unanswered. Voicemails in the general mailbox go unanswered. I, end up being told that I never left messages, when, in fact I did. When, I bring up concerns and things, I need help with, I get told, what do you want us to do about it. If I had the answers, I would not be seeking assistance and help. That's just the tip of the iceberg. I would not recommend Easterseals Michigan. Apparently, according to Easter Seals, I don't know my own address. They have the wrong address on file. However, I'm the one who doesn't know what I'm talking about. What type of fools are working there. Edit: My medical records are still not be released to me. Everyone I speak to has a different answer on how to get my records or just refers me to someone else. How hard is it to do your job correctly? Apparently, you don't need to do your job correctly to work at Easterseals. Edit: Most of the people I've dealt with at Easter Seals have been incompetent and rude.

Response from the ownerInvalid relative date format:
Keith, thank you for taking the time to leave a review. Your review is very concerning to us and we are going to be looking into this right away. Phone calls, and voicemails, should be responded to very quickly and you should be able to access your records via the portal.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Easterseals MORC

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Skywood Outpatient
Royal Oak, MI (248) 781-2715

Skywood Outpatient

Foundations Detroit treats individuals with co-occurring addiction and menta... read more.
Pine Rest Christian Mental Health Services
Kalamazoo, MI (269) 343-6700

Pine Rest Christian Mental Health Services

Pine Rest Christian Mental Health Services - Nichols Road is located in Kala... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline