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EPIC Behavioral Healthcare

1400 Old Dixie Highway Saint Augustine, FL 32084
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EPIC Behavioral Healthcare FL 32084

About EPIC Behavioral Healthcare

This facility currently accepts Medicaid, United Healthcare, Aetna, Cigna, Florida Blue, TRICARE and several other major insurance providers. If you’re not sure about your coverage, then the best thing to do is to either call the facility directly or call your insurance provider to discuss your potential treatment and whether you’ll be covered.

EPIC facilities operate on the philosophy that treatment should be person centered. In other words, the facility strives to ensure that each treatment plan is catered to the individual and that the individual has the power to choose their own recovery path.

This facility offers outpatient counseling that starts with a comprehensive mental health evaluation. From there, patients have the option of attending individual, couples, group and family counseling. Each person also has access to crisis intervention if they find themselves in a difficult situation.

The central campus also provides prevention programs designed to educate adults and children about the signs and symptoms of mental health concerns and substance abuse. These educational modules are created to teach about tobacco addictions, drugs and alcohol, the legal implications of drug use, suicide prevention and anger management. The facility also has specialized courses for parents who are struggling to cope with a child’s drug or alcohol use. These courses provide the foundation of education people need to start succeeding.

EPIC has received a three year accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF).

Latest Reviews

Laura
2 weeks ago on Google
5
Jack is amazing! If you're looking to change for the better then request him.
Response from the owner2 weeks ago
Thank you!
Joni Evans
2 weeks ago on Google
5
I have been seeing Jack for a few months and he is a wonderful therapist and I have grown so much by following his direction and realizing what I am capable of. I've seen so many therapists throughout my life and I have never been happy going to see them. I actually look forward to going to my sessions now
Response from the owner2 weeks ago
Thank you!
Elijah
2 weeks ago on Google
5
I have been seeing Jack for therapy the last few months and have had tremendous improvement. I've worked with several therapist's before and they never seemed to care like he does.
Response from the owner2 weeks ago
Thank you!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Nangela Pulsfus

CEO

Lori Vogel

Chief Administrative Officer

Dr. Raymond Pomm, MD

Medical Director

Anthonia Levy, PhD., LMHC

Managing Clinical Director

Vince DiVico

Director of Operations

Maria Pagan

Director of Finance

Carol Schneider

Clinical Director of Outpatient

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

1400 Old Dixie Highway
Saint Augustine, FL 32084

Fact checked and written by:
Jennifer Martin
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Saint Augustine

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Reviews of EPIC Behavioral Healthcare

3.9/5 (25 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (25 reviews)
Laura
2 weeks ago
5

Jack is amazing! If you're looking to change for the better then request him.

Response from the owner
Thank you!
Joni Evans
2 weeks ago
5

I have been seeing Jack for a few months and he is a wonderful therapist and I have grown so much by following his direction and realizing what I am capable of. I've seen so many therapists throughout my life and I have never been happy going to see them. I actually look forward to going to my sessions now

Response from the owner
Thank you!
Elijah
2 weeks ago
5

I have been seeing Jack for therapy the last few months and have had tremendous improvement. I've worked with several therapist's before and they never seemed to care like he does.

Response from the owner
Thank you!
MaryEllen Sweeney
3 weeks ago
5

Working with Jackson Yee was extremely helpful, healing, and gratifying. I was comfortable speaking with him about anything and he has helped me in many areas for my life.

Response from the owner
Thank you!
Brandon Taylo
4 weeks ago
5

May I say this is the best place and our therapist Jackson makes it feel so welcoming and make the sessions so much more then therapy it's like family 😁 thank you Jackson

Response from the owner
Thank you!
Mateo Ayala
4 weeks ago
5

Epic has helped me through a really difficult phase in my life. Joseph connected me with Jackson as a therapist and he has been so helpful. He’s easy to connect with and tells it like it is. He’s been super supportive, encouraging and nonjudgemental. I look forward to my sessions with him and I leave feeling heard and uplifted.

Response from the owner
Thank you!
James Hodson
1 month ago
5

Jack is a great therapist. I learn a lot and grown from him. I highly recommend him!

Response from the owner
Thank you!
Ledrianne Emley
1 month ago
5

My name is Ledrianne Emley. I got referred to Epic due to a DCF case. From my first conversation with Ms. Ruth(front desk receptionist) I have felt at home. Working around my schedule and my driver time. Now to the leader of my Dream Team Mr. Yee. I have never felt comfortable talking about my issues and personal thoughts with anyone. Mr. Yee made me feel very comfortable to open up and express my feelings. From the talks about movies to the songs that relate to some of my issues to the Homework.Vant forget the Homework! I have learned how to open up and focus on being a better mom, daughter, and person thanks to Epic Behavioral Healthcare and all of its employees that I've ment especially Mr. Jackson Yee! Can't wait till our next appointment.

Response from the owner
Thank you!
Donavan Harrold
1 month ago
5

My therapist Jackson is very awesome he helped me out with my depression and he made me a new man

Response from the owner
Thank you!
doug wyman
1 month ago
5

Epic Behavioral Healthcare especially Dr. Jackson Lee have been amazing with helping my son through some things he was going through in his life! I cannot express how grateful I am that Dr. Jackson Lee has been there for my son in helping him and going above and Beyond for him. Always very professional never pushy and always allows my son to open up on his terms about everything. Would definitely recommend 10 out of 10 if your child needs someone to open up and talk to.

Response from the owner
Thank you!
Brian Wilson
1 month ago
5

Thank you for everything Dr Marian you and Dr Jackson Lee. You are heros to me

Response from the owner
Thank you!
Ty
2 months ago
2

These people have failed me bad. I guess my depression, crying and going through was too much for them. So they let me go... I was going through a rough divorce. I lost everything... I reached out for help. They came in and helped with what they could but they didn't stay to see results.sad deal.

Response from the owner
Thank you for your feed back. Because of HIPAA laws we can't comment on this post. Please reach out to info@epicbh.org
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