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EPIC Behavioral Healthcare

1400 Old Dixie Highway
Saint Augustine, FL 32084
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EPIC Behavioral Healthcare FL 32084

About EPIC Behavioral Healthcare

This facility currently accepts Medicaid, United Healthcare, Aetna, Cigna, Florida Blue, TRICARE and several other major insurance providers. If you’re not sure about your coverage, then the best thing to do is to either call the facility directly or call your insurance provider to discuss your potential treatment and whether you’ll be covered.

EPIC facilities operate on the philosophy that treatment should be person centered. In other words, the facility strives to ensure that each treatment plan is catered to the individual and that the individual has the power to choose their own recovery path.

This facility offers outpatient counseling that starts with a comprehensive mental health evaluation. From there, patients have the option of attending individual, couples, group and family counseling. Each person also has access to crisis intervention if they find themselves in a difficult situation.

The central campus also provides prevention programs designed to educate adults and children about the signs and symptoms of mental health concerns and substance abuse. These educational modules are created to teach about tobacco addictions, drugs and alcohol, the legal implications of drug use, suicide prevention and anger management. The facility also has specialized courses for parents who are struggling to cope with a child’s drug or alcohol use. These courses provide the foundation of education people need to start succeeding.

EPIC has received a three year accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF).

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Fact checked and written by:
Jennifer Martin
Edited by:
Kerry Nenn, BSW

Latest Reviews

Alan Nason
2 months ago on Google
5
Mr. Jackson Yee is a phenomenal person and has helped me exceptionally. I have referred Mr. Yee to my friends who have been struggling to find a therapist they can relate to and feel comfortable with amd also those who have children with trouble doing the same.
Michael Suárez
2 months ago on Google
5
It was a pleasure working with Jack for all my sections,,, very respectful and helpful,,,thanks for the help
Nicholas Strembel
2 months ago on Google
5
Had a wonderful time getting mr. yee. Best hr of my week. Thanks for everything
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Nangela Pulsfus

CEO

Lori Vogel

Chief Administrative Officer

Dr. Raymond Pomm, MD

Medical Director

Anthonia Levy, PhD., LMHC

Managing Clinical Director

Vince DiVico

Director of Operations

Maria Pagan

Director of Finance

Carol Schneider

Clinical Director of Outpatient

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact EPIC Behavioral Healthcare.

Contact Information

Building icon

1400 Old Dixie Highway
Saint Augustine, FL 32084

Explore Other Centers Near Saint Augustine

Reviews of EPIC Behavioral Healthcare

4.47/5 (94 reviews)
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Reviews

Overall Experience
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Google Reviews

4.47 (94 reviews)
Tameshia Copeland
2 months ago
1

I scheduled this appointment less than a month ago. I come to the appointment today after I spoke with someone and confirmed it. Me and My Kids get to the appointment and I’m told that the person my son was supposed to see is gone home sick today. Nobody called and let me know anything! I drove 40 minutes! This is ridiculous

Angela Shenberger
2 months ago
1

The psychiatrist that my son sees is absolutely amazing! He has done wonders for my son. The new therapist he sees is also awesome too. Both of them have been nothing short of a God send when helping with my son's problems. The reason they are not getting 5 stars is the fact his ex therapist called dcf on me saying I was physically abusing my son when I was not and that person who called and they know who it is needs to be fired for a false accusation! She also sucks when it comes to kids with autism, ODD, Adhd and IED. All she wants to do is sit and talk with your kid without you around when they are under 6 years old NOPE! That does not help at all. She needs her license taken away!

Response from the owner
Thank you, Angela!
We appreciate you sharing your experiences with us. We strive to create the best possible experience for those in our care. I will be sure to pass along the compliments and your unfavorable experience. Please contact us at info@epicbh.org if you want to continue the conversation.

Thank you again for your thoughts, time, and appreciation of our fantastic employee!
EPIC Management Team
Alan Nason
2 months ago
5

Mr. Jackson Yee is a phenomenal person and has helped me exceptionally. I have referred Mr. Yee to my friends who have been struggling to find a therapist they can relate to and feel comfortable with amd also those who have children with trouble doing the same.

Michael Suárez
2 months ago
5

It was a pleasure working with Jack for all my sections,,, very respectful and helpful,,,thanks for the help

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