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Endeavor Health Evanston Hospital

2650 Ridge Avenue Evanston, IL 60201
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Evanston Hospital - Doreen E. Chapman Center IL 60201

About Endeavor Health Evanston Hospital

Endeavor Health Evanston Hospital is an integrated healthcare facility in Evanston, Illinois offering primary medical care alongside specialty services. One of those specialty services is behavioral health care including addiction treatment.

Addiction Care with the Amenities of a Large Hospital

They boast features like a large parking garage, a cafe, vending machines and a business center. There’s also an outpatient pharmacy for convenient prescription meds pick up and a chaplaincy where clients can seek spiritual care and support. Free in-person interpreters and sign language services are available for patients with limited English proficiency or hearing impairments. They accept Medicare and offer financial assistance to eligible patients.

Evanston Hospital is located on Ridge Avenue in the central area of Evanston near Northwestern University and downtown Evanston within Cook County, Illinois. The area is super close to Lake Michigan and Ryan Field.

The addiction treatment here is primarily at the Doreen E. Chapman Center. This center is located right within the hospital, so you’ll enjoy all the great features that the hospital offers while benefiting from the support of a skilled onsite addiction psychiatrist and multidisciplinary staff.

The Center offers substance use assessment, individualized treatment planning and confidential outpatient therapy. Depending on your assessment, you may qualify for either partial hospitalization or an intensive outpatient program. You might also be referred for outpatient detox at this facility.

An Emphasis on Family Support

They offer family programming to create positive family dynamics and support your loved ones throughout your recovery journey. They also welcome your family in your evaluation session as long as you consent because your family can have detailed insight into your addiction.

Facility Overview

Bed icon 707
Number of Available Beds

Latest Reviews

Conor Hart
1 week ago on Google
2
I had a surgery and everything went great with that. Two days later I broke out in terrible hives in which I thought was the last of the drugs getting out of my system. Come 4 days post surgery I am still breaking out and try to call in to speak with a nurse or someone from the care team to see if this was normal. They would not let me speak with anyone over the phone other than a someone in a call center. They said they would message my care team even after I mentioned I was worried and would like to speak to someone. I didn't get anything back until I messaged my own care team through the Endeavor App and they called and said I should go to immediate care since I definitely should not still be breaking out. Why is it so hard to speak with a medical professional when you call Evanston Hospital? The allergic reaction isn't my complaint, it is not being about to speak to someone. Or that they robot call you a ton of times to cancel, confirm, and reschedule but I can't call in? My recent virtual appointment was also canceled due to tech issue with the Endeavor App and server.
Response from the owner1 week ago
Hello Conor, Thank you for bringing your experience to our attention. At Endeavor Health, we’re always striving to improve, and your feedback is incredibly important to us. If you’d be open to it, the Patient Experience Team would appreciate the opportunity to speak with you and better understand how we can improve your experience moving forward. Please feel free to email us at contactus@endeavorhealth.org. Thank you again—we hope to hear from you soon. With respect, Endeavor Health
Alan Halfen
3 weeks ago on Google
1
Joan. Meet you. Oir. Palce. Lunch barek
Patty R
3 weeks ago on Google
1
I shouldn’t even give them a star! Just spent 5 & 1/2 hrs in the ER with my MIL for nothing. A few vital signs in the lobby & to never have her name called again. It’s 10pm and we just walked out. We have No answers, nothing! Horrible Hospital - don’t bother unless you’re arriving in an ambulance maybe.
Response from the owner1 week ago
Hello Patty, We’re truly sorry for the wait you experienced. At Endeavor Health, we understand how difficult it can be to wait during what is often an already stressful time, and we appreciate your patience. The Emergency Room operates on a walk-in basis, which means patient volumes can vary greatly throughout the day. Please know we are always doing our best to provide high-quality, timely care to everyone. Your feedback has been shared with our Emergency Department, as we take every comment seriously. If you’d like to discuss your experience further, you’re welcome to reach out to our Patient Experience Team at contactus@endeavorhealth.org. Thank you, Endeavor Health
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Accepted Insurance

Endeavor Health Evanston Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Zing Health
Devoted Health
Clear Spring Health
Contigo Health
Cook County Health & Hospitals System (CCHHS)
Illinois Department of Public Aid
Longevity
YouthCare

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

employee-assistance iconEmployee Assistance Program

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Individual, couples, family and group psychotherapy is provided by psychologists and licensed clinical social workers. Traditional reasons for seeking therapy/counseling, include, but are not limited to, treatment of depression, anxiety and/or other psychiatric disorders, the desire to change self-defeating patterns of behavior, gain self-knowledge and acceptance, or utilize support to problem-solve an individual's daily living issues.

inpatient iconInpatient

Inpatient mental health services are available for individuals over age 12. Adult services are centered at Evanston Hospital, while services for adolescents and young adults (ages 12-24) are centered at Highland Park Hospital. Inpatient care is reserved for individuals in crisis whose safety requires a highly structured environment. Both inpatient programs provide comprehensive diagnostic and therapeutic services.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). The Intensive Outpatient Program (IOP) at Evanston Hospital is a time-limited, structured psychotherapy program designed to meet the needs of patients who are in need of intensive skill building to better cope with mental illness. The program offers structured treatment when conventional outpatient therapy is not sufficient to stabilize an individual’s symptoms. The program helps participants transition through strengthening abilities to identify triggers, utilize coping skills, communicate effectively, and manage stress.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

heart-hands iconIntervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Couples counseling provides couples with the skills they need to improve their communication, resolve differences, and enhance closeness and intimacy. It also identifies behaviors and attitudes partners frequently do not recognize as problematic and offers alternative ways of relating, which serve to further deepen their sense of connection.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation. The Family Program includes private and multi-family sessions, to support family members throughout the treatment and recovery process.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • wifi iconWifi
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Gerald Gallagher

President & CEO

Deb Anderson

CIO

Shivani Bautista

Chief Legal Officer and Corporate Secretary

Gabrielle Cummings

President, Evanston Hospital and NorthShore Hospitals

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

2650 Ridge Avenue
Evanston, IL 60201

Fact checked and written by:
Chika Uchendu
Edited by:
Nikki Wisher, BA

Rehab in Cities Near Evanston

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Reviews of Endeavor Health Evanston Hospital

3.01/5 (398 reviews)
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Reviews

5

Chapman is great!!! Only treatment center that worked for me. Patti, Dr Parisi, Tim, nurse Amy are INCREDIBLE!!! Redd Askari

Reviewed on 11/15/2019
4.5

I went to the ER a couple of weeks ago because I couldn't handle the pain anymore, and to my surprise, they were very quick to help me and were super friendly. They made me felt better. Thank you for your help.

Reviewed on 11/26/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

Conor Hart
1 week ago
2

I had a surgery and everything went great with that. Two days later I broke out in terrible hives in which I thought was the last of the drugs getting out of my system. Come 4 days post surgery I am still breaking out and try to call in to speak with a nurse or someone from the care team to see if this was normal. They would not let me speak with anyone over the phone other than a someone in a call center. They said they would message my care team even after I mentioned I was worried and would like to speak to someone. I didn't get anything back until I messaged my own care team through the Endeavor App and they called and said I should go to immediate care since I definitely should not still be breaking out. Why is it so hard to speak with a medical professional when you call Evanston Hospital? The allergic reaction isn't my complaint, it is not being about to speak to someone. Or that they robot call you a ton of times to cancel, confirm, and reschedule but I can't call in? My recent virtual appointment was also canceled due to tech issue with the Endeavor App and server.

Response from the owner
Hello Conor, Thank you for bringing your experience to our attention. At Endeavor Health, we’re always striving to improve, and your feedback is incredibly important to us. If you’d be open to it, the Patient Experience Team would appreciate the opportunity to speak with you and better understand how we can improve your experience moving forward. Please feel free to email us at contactus@endeavorhealth.org. Thank you again—we hope to hear from you soon. With respect, Endeavor Health
Alan Halfen
3 weeks ago
1

Joan. Meet you. Oir. Palce. Lunch barek

Patty R
3 weeks ago
1

I shouldn’t even give them a star! Just spent 5 & 1/2 hrs in the ER with my MIL for nothing. A few vital signs in the lobby & to never have her name called again. It’s 10pm and we just walked out. We have No answers, nothing! Horrible Hospital - don’t bother unless you’re arriving in an ambulance maybe.

Response from the owner
Hello Patty, We’re truly sorry for the wait you experienced. At Endeavor Health, we understand how difficult it can be to wait during what is often an already stressful time, and we appreciate your patience. The Emergency Room operates on a walk-in basis, which means patient volumes can vary greatly throughout the day. Please know we are always doing our best to provide high-quality, timely care to everyone. Your feedback has been shared with our Emergency Department, as we take every comment seriously. If you’d like to discuss your experience further, you’re welcome to reach out to our Patient Experience Team at contactus@endeavorhealth.org. Thank you, Endeavor Health
Chesapeake Reaper
3 weeks ago
1

To see the true horrors of a society, what the reality of so called first world is, just dare step in to the Emergency of this place. I implore you to step into any hospital even non emergency in a developing country and let me know if they make you wait for more than 10 minutes. What’s absolutely sad is that this country has figured out to get you burgers in less than 2 minutes but a doctor during emergency? 10 hours! A patient next to us is waiting since 10 hours! This industry is begging to be toppled by AI, any fellow tech bros reading this, this is a huge problem statement waiting to be solved. Now for the whatever team handles feedback from Endeavor Hospital, please don’t bother replying to this, save your standardised robotic replies for someone else

Lala Mariee
4 weeks ago
1

They got bed bugs here

Response from the owner
Thank you for bringing your concerns to our attention. At Endeavor Health, we’re committed to providing exceptional care and service, and we’re truly sorry to hear that your experience may not have reflected that. We’d appreciate the opportunity to learn more. If you’re open to sharing further, please reach out to our Patient Experience Team at contactus@endeavorhealth.org. Warmly, Endeavor Health
sikandar hayat
1 month ago
5

I’m so happy & confidence from all staff’s experience & excellent treatment every body’s highest cooperated thank god

Response from the owner
Thank you for your kind words. We’re grateful you took the time to share your positive experience with us at Endeavor Health. With appreciation, Endeavor Health
Carlos Buyungo
1 month ago
5

Response from the owner
Thank you for sharing your experience with us. Your kind feedback means a great deal to everyone at Endeavor Health, and we’re so grateful you took the time to let us know how we’re doing. With appreciation, Endeavor Health
Jenna Weeks
1 month ago
1

Do not take your loved ones here, these are some of the most incompetent doctors who will withhold medication and harm your loved ones. Nursing staff is severely understaffed and will not to be able to properly care for you.

Response from the owner
Hello Jenna, We’re sorry to hear that your experience at Endeavor Health didn’t meet your expectations. Your feedback is important to us, and we’d appreciate the chance to learn more about your concerns. If you’re open to a conversation, please feel free to reach out to our Patient Experience Team at contactus@endeavorhealth.org. Respectfully, Endeavor Health
Tyler Henricks
1 month ago
4

I was seen promptly and all my questions were answered, will come back again

Response from the owner
Thank you for your kind words. We’re grateful you took the time to share your positive experience with us at Endeavor Health. With appreciation, Endeavor Health
Наталия
1 month ago
5

Очень хорошая больница, проходила УЗИ и маммографию, персонал очень приветливый и отзывчивый.

Response from the owner
Thank you for sharing your experience and for choosing Endeavor Health. It is our honor to provide quality care. Grateful for your kind words, Endeavor Health
Julie Halfen
2 months ago
4

Joaj Casey. And. Lsve. Ery. Let son. Let cdogs out. Joan palce. Halp for. M. Joan meeet uou. Our. Palce. Joan come our palce ten maites. Joan Ceey. Me up. Josj. She. Tske. Let. Dogs out. Be celltigut. Joan she. Let. Dogs out. Let. Dogs out. Let. Dogs out. Let. Dogs. Out. Let. Dogs. Out. Let. Dogs out. Let. Dogs out. Let. Dogs Out. Josj. Let. Dogs out be cel. Joan our. Palce. Joan come. Our. Palce. Meeet you chior Joaj. Meet you out. Papce Joan. I. Waht coke. Our. Palce. Talk klly. Joan Casey. Meet. Our p lsve Two ka. Joaj. Lsve. Eey. Let. Dogs out. Let. Dogs o it. Let. Dogs out. Let. Dogs out. Joan. I waht. Halp. Joan. Come down sydome canter. Joan. Meeet. You diwn sydome canter. Ceey j sup carry. JSU o Joaj jeeet you down sydome canter. Joan. Come down sydome canter eey j w up jsu o. Joan. Jeeet you down sydome canter Joan come down sydome meeet you. Diwn sydome canter cey jsu o

Salem Nurse
2 months ago
5

Response from the owner
We're glad you had a great experience with us! We appreciate you sharing your positive feedback with us.
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