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Froedtert Menomonee Falls Hospital

W180 N8085 Town Hall Rd Menomonee Falls, WI 53051
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Froedtert Health Community - Memorial Hospital WI 53051

About Froedtert Menomonee Falls Hospital

The intensive outpatient program consists of five weeks. Individual and group therapy are available. Educational services are also offered. You meet for treatment three times per week. They have specific dates and times for therapy.

Once you are done with the outpatient program, you will move on to the aftercare program. This program will also consist of individual and group therapy. You would attend once a week at the specific date and time they have set up.

When you complete those programs, you will have access to support for long term recovery. Several groups meet at the facility that you can attend. You will also receive help in finding therapists that specialize in substance abuse issues and behavioral health.

Facility Overview

Bed icon 766
Number of Available Beds

Latest Reviews

Bianca Fortin
1 month ago on Google
1
Go anywhere else. My poor mom has been there going on three days, it was determined she needs her gallbladder out but they took a full day to decide what to do. NPO for over 48 hours. Finally had a scheduled gallbladder removal for 9:30am and as of 10:50am she still has not been taken back. Many other things such as timing of when important meds were given are also a huge issue she has had. We are beyond upset. Poor woman is feeling tortured.
Response from the owner1 week ago
Hello Bianca, Thank you for your feedback. We regret your mom had a negative experience while in our care. Your experience does not reflect the high quality of care that we strive to provide each of our patients; we work hard to ensure every patient receives proper treatment and is treated with dignity and respect. We have shared your comments with the appropriate teams and we would like the opportunity to speak with you about your experience. Please consider calling one of our Patient Representatives at 262-257-3750 so they can work with you to address your concerns.
Debra Edwards
2 months ago on Google
1
There's a reason it's a 2.7 rating. I found that the cath lab people and the area of the stress test people were awesome no issue it's the nursing staff it's pathetic at best. I was there at the end of June and had actually a stat nurse tried to put in with an ultrasound and Ivy and literally a trainee was doing it all they told me she was a regular Stanton nurse and it was hurting me and I asked them to stop and guess what happened they told me no that's not what's going to happen they said we're not stopping. Then I asked for a supervisor and they said no and they kept doing whatever they wanted to do to me. The sad part is what about the people who can't speak up for themselves don't go here go to the Wauwatosa location don't go here enough staff and obviously no follow through with supervisors I talked to a second floor supervisor and a fourth floor nursing supervisor no one did anything they didn't even make a report for the patients people who take your reports. Sorry patient care they had no idea what I was talking about
Response from the owner1 week ago
Hi Debra, thank you for taking the time to share your experience. We are sorry to hear about this and truly value patient feedback so we can improve. I have forwarded your concerns to the appropriate team for their awareness. If you would like speak to someone in Patient Relations to discuss further, you can call them directly at 262-257-3750. Be well, Olivia
The Mediocre Warrior
2 months ago on Google
5
Everyone here was wonderful. Nurses constantly checked up on me, doctors took good care of me. Entire staff was very friendly
Response from the owner1 week ago
Hi - Thank you for sharing your positive experience with us! Our clinicians and staff work hard to ensure every patient receives compassionate care. We will share your comments with our care team. Thank you for entrusting us with your care.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Accepted Insurance

Froedtert Menomonee Falls Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Chorus Community Health Plan
Centivo
Network Health
America's PPO
Allwell
Community Care
Exceedent
MHS
PHCS (Private Healthcare Systems)
Trilogy Health Solutions
WPS Health Solutions

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Wisconsin is an essential safety protocol during addiction treatment. Medical staff provides treatment to address withdrawal symptoms and other health issues. Mental health professionals are available to address co-occurring disorders or other psychological concerns. Other resources may include family counselors, case managers, and nutritionists.

outpatient iconOutpatient

Clients who are admitted to an outpatient rehab may be stepping down from intensive inpatient care or may be transitioning directly from a detox facility. Outpatient treatment enables clients to remain in or return to their home, workplace, and community without compromising access to care. Clients engage in addiction counseling and recovery education and may also receive evidence-based complementary therapies, such as yoga, acupuncture, and massage. Medication assisted treatment (MAT) is commonly available for clients in alcohol and/or opioid recovery.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs (IOP) support clients' return to their community following inpatient treatment and may also offer an alternative to hospitalization for clients who are relatively stable following detox. Many intensive outpatient rehabs require clients to participate in a minimum of nine and a maximum of 20 treatment hours weekly. IOP services are also highly customizable and typically include a combination of addiction counseling, recovery-focused life skills training, medication assisted treatment (MAT), and holistic therapies such as meditation.

12-step icon12-Step

12 step programs take a holistic approach to addiction recovery, combining peer support with personal spiritual growth. These programs prioritize regular attendance at 12 step meetings, which are free, anonymous, peer-led, and available day and night in most communities. Spiritual principles are invoked to help participants address the root causes of addiction, accept responsibility, and relinquish control over that which cannot be changed. Dedicated programs for specialized groups, such as youth and seniors, are common.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

As a form of substance use treatment, cognitive behavioral therapy in Wisconsin offers several advantages. The duration of this talk therapy is typically 20 sessions or less, so it can be more affordable, with quicker results. It's also offered in multiple formats, so it can be tailored to meet individual needs.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

When conducting motivational interviewing in Wisconsin, therapists engage with their clients as equal partners. They don't provide unsolicited advice or confront clients. Instead, they ask questions and listen, with the goal of empowering clients to recognize any need for change and their ability to make those changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff & Accreditations

Staff

Imran Andrabi, MD, FAAFM

President & CEO

Thomas Arquilla, MBA, JD

Chief Growth Officer

Steve Basilotto

Chief Experience Officer

Susan Campbell, RN, MBA

Chief Ambulatory Operations & Service Lines Officer

Caryn Esten, MBA, MS

Chief Transformation & Integration Officer

Scott Hawig, CPA, CMA, MBA

Chief Financial & Administrative Officer

Maggie Lund, MS

Chief Human Resources, Culture & Integration Officer

David Olson, MBA, MHA, FACHE

Chief Business Development Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

W180 N8085 Town Hall Rd
Menomonee Falls, WI 53051

Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Menomonee Falls

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Reviews of Froedtert Menomonee Falls Hospital

2.71/5 (155 reviews)
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Reviews

5

What an outstanding experience at Froedtert, I enjoyed talking to my counselor, she actually seemed to care about her patients unlike some of my past counselors at other facilities, there is a structured program to follow that helps you to stay sober! I would recommend this ... Read More

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (154 reviews)
Bianca Fortin
1 month ago
1

Go anywhere else. My poor mom has been there going on three days, it was determined she needs her gallbladder out but they took a full day to decide what to do. NPO for over 48 hours. Finally had a scheduled gallbladder removal for 9:30am and as of 10:50am she still has not been taken back. Many other things such as timing of when important meds were given are also a huge issue she has had. We are beyond upset. Poor woman is feeling tortured.

Response from the owner
Hello Bianca, Thank you for your feedback. We regret your mom had a negative experience while in our care. Your experience does not reflect the high quality of care that we strive to provide each of our patients; we work hard to ensure every patient receives proper treatment and is treated with dignity and respect. We have shared your comments with the appropriate teams and we would like the opportunity to speak with you about your experience. Please consider calling one of our Patient Representatives at 262-257-3750 so they can work with you to address your concerns.
Ryan Acree
1 month ago
1

Debra Edwards
2 months ago
1

There's a reason it's a 2.7 rating. I found that the cath lab people and the area of the stress test people were awesome no issue it's the nursing staff it's pathetic at best. I was there at the end of June and had actually a stat nurse tried to put in with an ultrasound and Ivy and literally a trainee was doing it all they told me she was a regular Stanton nurse and it was hurting me and I asked them to stop and guess what happened they told me no that's not what's going to happen they said we're not stopping. Then I asked for a supervisor and they said no and they kept doing whatever they wanted to do to me. The sad part is what about the people who can't speak up for themselves don't go here go to the Wauwatosa location don't go here enough staff and obviously no follow through with supervisors I talked to a second floor supervisor and a fourth floor nursing supervisor no one did anything they didn't even make a report for the patients people who take your reports. Sorry patient care they had no idea what I was talking about

Response from the owner
Hi Debra, thank you for taking the time to share your experience. We are sorry to hear about this and truly value patient feedback so we can improve. I have forwarded your concerns to the appropriate team for their awareness. If you would like speak to someone in Patient Relations to discuss further, you can call them directly at 262-257-3750. Be well, Olivia
The Mediocre Warrior
2 months ago
5

Everyone here was wonderful. Nurses constantly checked up on me, doctors took good care of me. Entire staff was very friendly

Response from the owner
Hi - Thank you for sharing your positive experience with us! Our clinicians and staff work hard to ensure every patient receives compassionate care. We will share your comments with our care team. Thank you for entrusting us with your care.
Paula M. Schmitz
2 months ago
5

Thank you Froedtert Hospital at Menomonee Falls for having great nurses and doctors who took such good care of me yesterday during my GI procedure. The pre and post surgery nurses were AWESOME, dedicated professionals and Dr. Zia was the best EGD doctor and answered all my questions pre and post procedure! Thanks again to this wonderful hospital with caring people from the room to the cafeteria, and NO wait time! :)

Response from the owner
We strive to provide the highest quality in patient care. Thank you so much for sharing your positive experience with us!
Jennifer Hotz
5 months ago
5

I am extremely hard to deal with as a patient 😪 I suffer from extreme and debilitating depression, anxiety and OCD. Dr Yang and Caroline did their best to have patience with me. I appreciate you taking the time you did to help me. I apologize for my annoying 😪 repeated questions.

Tiffany Pleasent
5 months ago
5

Excellent services for my MIL. Everyone from the nurses to the doctors to the technicians, etc were extremely responsive and kind. Thankful for their services in the med surg unit.

Omar Osman
5 months ago
5

My parents have been hospitalized at this hospital multiple times and I’m always impressed by how caring, considerate, attentive and professional the medical professionals and all the staff are. It’s a well run hospital and the staff is second to none, and it’s top tier facility. I’d like to thank all of them for making Froedert Menomonee Falls a place for healing ❤️‍🩹. Thank you!!! Omar

Elizabeth Spalsbury
6 months ago
2

Why is there no handicap parking for patients? I am a cardiology patient who has a bad leg and I sometimes have to walk far and up stairs to just get inside the building. I cannot do valet as I have a left foot pedal so I can drive with my left foot. I thought by law there needs to be handicap parking.

Joe Schmidt
7 months ago
1

They will call you daily, let the phone ring once, and hang up, trying to call back you are transferred around multiple times as no one seems to have a clue here what is going on and you are told they cannot look up who is calling you. I have had many issues with Froedtert overall in the past with everything from mistakes in billing, and mistakes in insurance claims and when you try to work on it with them they just send you to collections, I've never had anything sent to collections my entire live till this place. If you don't have to go here I would highly recommend you avoid this place altogether.

Response from the owner
We are sorry to hear about this experience, Joe. Patient satisfaction is very important to us and we will make every effort to address any concerns. Your feedback has been shared with the appropriate team. If you would like to speak with a Patient Relations representative about your experience, please call 414-805-2882.
Ashley danhauer
7 months ago
5

This hospital was great. I went in off peak hours and checked their wait times and was literally taken right back to a room...no wait. The NP that saw me was fantastic and ended up doing a nerve block to get me thru to my appointment the following day. I'd definitely recommend going here but as always, check the wait times before you go! Patients are seen based on symptoms and availability. This experience was much better than going to the main Froedtert hospital and waiting for hours!

Response from the owner
We strive to provide the highest quality in patient care. Thank you so much for sharing your experience with us!
Betty Cissell
7 months ago
5

My husband had a colonoscopy here and everyone was great.

Response from the owner
Thank you for taking the time to leave positive feedback. We appreciate the kind words.
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