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Froedtert Menomonee Falls Hospital

W180 N8085 Town Hall Rd
Menomonee Falls, WI 53051
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Froedtert Health Community - Memorial Hospital WI 53051

About Froedtert Menomonee Falls Hospital

Froedtert Menomonee Falls Hospital, located in Menomonee Falls, Wisconsin is home to the Community Recovery Center, an outpatient addiction treatment provider for alcohol and drug dependency.

This hospital based program offers a structured intensive outpatient program, individual assessment and group therapy, educational sessions and aftercare support.

Patients appreciate the caring counselors and the sobriety focused approach to recovery.

What addiction treatment is offered?

The program begins with an assessment by a licensed substance abuse professional and is followed by a five week intensive outpatient program of group therapy and educational sessions.

Patients may then continue into an eight week aftercare phase with weekly group meetings, plus relapse prevention and recovery skills development.

Who can get help here?

The Community Recovery Center serves people dealing with chemical dependency involving alcohol, drugs or other mood altering substances that affect daily life, work or relationships.

Family members are actively encouraged to participate through educational therapy sessions.

Where is the program located?

The center is located at Froedtert Menomonee Falls Hospital on Town Hall Road in Menomonee Falls.

Patients enter through Entrance D and take a hard right, with the clinic first on the right across from the Treiber Conference Room. Free weekday valet service is available at the main entrance.

Do they take insurance?

Chemical dependency treatment is typically covered by health insurance and Froedtert accepts most plans, including Aetna and Cigna, Humana and Medicaid (WI), Medicare and UnitedHealthcare.

Similar Rehab Centers

Facility Overview

Bed icon 766
Number of Available Beds

Latest Reviews

Andrew Hoell
2 weeks ago on Google
5
I was admitted here recently and even though I felt like poo the staff from doctors to cleaners were all great. Big shootout to the nurses who are empathetic and professional... They work together like a well oiled machine. Hope none of you have to go through what I am but highly recommend this hospital over any in the area.
Response from the owner1 week ago
Hi Andrew - Thank you for sharing your positive experience with us! Our clinicians and staff work hard to ensure every patient receives compassionate care. We will share your comments with our care team. Thank you for entrusting us with your care.
Ralph Fugate
4 weeks ago on Google
5
Nurses were very knowledgeable.
Response from the owner1 week ago
Hi Ralph - Thank you for sharing your positive experience with us! Our clinicians and staff work hard to ensure every patient receives compassionate care. We will share your comments with our care team. Thank you for entrusting us with your care.
Sandra Wills
2 months ago on Google
5
Wonderful care! Fusion surgery on back 8 months ago. From my arrival, to Dr. Wanners expert care, the doctors and nurses made sure i was comfortable. Surgical team excellent and nursing staff wonderful! Thank you to everyone there!
Response from the owner1 week ago
Hi Sandra - Thank you for sharing your positive experience with us! Our clinicians and staff work hard to ensure every patient receives compassionate care. We will share your comments with our care team. Thank you for entrusting us with your care.
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Rehab Score

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6.8 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Froedtert Menomonee Falls Hospital works with several private insurance providers, please contact to verify your specific insurance provider.

Chorus Community Health Plan
Centivo
Network Health
America's PPO
Allwell
Community Care
Exceedent
MHS
PHCS (Private Healthcare Systems)
Trilogy Health Solutions
WPS Health Solutions

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

24-hour clinical care in Wisconsin is an essential safety protocol during addiction treatment. Medical staff provides treatment to address withdrawal symptoms and other health issues. Mental health professionals are available to address co-occurring disorders or other psychological concerns. Other resources may include family counselors, case managers, and nutritionists.

Clients who are admitted to an outpatient rehab may be stepping down from intensive inpatient care or may be transitioning directly from a detox facility. Outpatient treatment enables clients to remain in or return to their home, workplace, and community without compromising access to care. Clients engage in addiction counseling and recovery education and may also receive evidence-based complementary therapies, such as yoga, acupuncture, and massage. Medication assisted treatment (MAT) is commonly available for clients in alcohol and/or opioid recovery.

Intensive outpatient programs (IOP) support clients' return to their community following inpatient treatment and may also offer an alternative to hospitalization for clients who are relatively stable following detox. Many intensive outpatient rehabs require clients to participate in a minimum of nine and a maximum of 20 treatment hours weekly. IOP services are also highly customizable and typically include a combination of addiction counseling, recovery-focused life skills training, medication assisted treatment (MAT), and holistic therapies such as meditation.

12 step programs take a holistic approach to addiction recovery, combining peer support with personal spiritual growth. These programs prioritize regular attendance at 12 step meetings, which are free, anonymous, peer-led, and available day and night in most communities. Spiritual principles are invoked to help participants address the root causes of addiction, accept responsibility, and relinquish control over that which cannot be changed. Dedicated programs for specialized groups, such as youth and seniors, are common.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

As a form of substance use treatment, cognitive behavioral therapy in Wisconsin offers several advantages. The duration of this talk therapy is typically 20 sessions or less, so it can be more affordable, with quicker results. It's also offered in multiple formats, so it can be tailored to meet individual needs.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

When conducting motivational interviewing in Wisconsin, therapists engage with their clients as equal partners. They don't provide unsolicited advice or confront clients. Instead, they ask questions and listen, with the goal of empowering clients to recognize any need for change and their ability to make those changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff & Accreditations

Staff

Imran Andrabi, MD, FAAFM

President & CEO

Thomas Arquilla, MBA, JD

Chief Growth Officer

Steve Basilotto

Chief Experience Officer

Susan Campbell, RN, MBA

Chief Ambulatory Operations & Service Lines Officer

Caryn Esten, MBA, MS

Chief Transformation & Integration Officer

Scott Hawig, CPA, CMA, MBA

Chief Financial & Administrative Officer

Maggie Lund, MS

Chief Human Resources, Culture & Integration Officer

David Olson, MBA, MHA, FACHE

Chief Business Development Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Froedtert Menomonee Falls Hospital.

Contact Information

Building icon

W180 N8085 Town Hall Rd
Menomonee Falls, WI 53051

Explore Other Centers Near Menomonee Falls

Reviews of Froedtert Menomonee Falls Hospital

2.75/5 (175 reviews)
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Reviews

5

What an outstanding experience at Froedtert, I enjoyed talking to my counselor, she actually seemed to care about her patients unlike some of my past counselors at other facilities, there is a structured program to follow that helps you to stay sober! I would recommend this ... Read More

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.74 (174 reviews)
Barbara Bryan
3 days ago
2

I want to start by saying that the customer service I received at Froedtert Menomonee Falls Hospital on Town Hall Road was excellent. Everyone I interacted with was kind, courteous, and professional. Unfortunately, the experience with the imaging process and, especially, the turnaround time for my X-ray results has been extremely disappointing. I went in Monday morning, August 24, and had three sets of X-rays taken: abdomen, hand, and jaw. The hand X-ray was ordered following a UTV accident because of a specific injury and the possibility of a fracture. The other X-rays were for ongoing pain, and since I was already going to be there, my doctor and I decided to have everything completed at the same visit. The imaging appointment itself took close to two hours. I understand that a student was assisting, which I have absolutely no issue with because everyone has to learn. However, there were also mechanical issues during the process, making what I expected to be a relatively routine imaging visit considerably longer. My abdominal X-ray was interpreted and sent to my doctor's office by Tuesday morning, and my doctor and I were able to review those results. However, it is now Thursday, approximately 72 hours after the X-rays were taken and neither my doctor nor I have received the results of the hand or jaw X-rays. After confirming with my doctor's office that they had not received them, I called the hospital. I was told that the images are in the system, but the results have not yet been completed. I was also told that the people who interpret the images are not located at this hospital and that X-ray results can potentially take up to seven business days. At no point during my visit was I told that routine X-ray interpretation could take anywhere near that long. In nearly 48 years, I personally have never experienced an X-ray taking more than about 24 hours to receive results. What is especially concerning is that one of these X-rays was specifically ordered to determine whether I may have a fractured hand. After 72 hours, I am still walking around without knowing whether I have a broken bone, and after calling, I still don't have a clear timeline or an actionable next step. I was given a number for a liaison but was also told that person may not speak with me because I am the patient. I also don't understand how one set of X-rays performed during the same visit could be interpreted and released promptly while two others remain unread days later. Again, the people I dealt with were very pleasant, and I don't want that to be overlooked. But excellent customer service cannot make up for a diagnostic process that leaves a patient potentially waiting several days to find out whether they have a fracture. At the 72-hour mark, with no clear resolution after following up myself, this has been a very frustrating and concerning experience. Update: It's now 09/01/2026 - More than a full week after x-rays and I STILL DO NOT HAVE RESULTS.

Andrew Hoell
2 weeks ago
5

I was admitted here recently and even though I felt like poo the staff from doctors to cleaners were all great. Big shootout to the nurses who are empathetic and professional... They work together like a well oiled machine. Hope none of you have to go through what I am but highly recommend this hospital over any in the area.

Response from the owner
Hi Andrew - Thank you for sharing your positive experience with us! Our clinicians and staff work hard to ensure every patient receives compassionate care. We will share your comments with our care team. Thank you for entrusting us with your care.
Tamara Anthony
3 weeks ago
1

I would give this ER 0 stars if I could. The ER staff showed absolutely no compassion. My son sat in the waiting room with a fractured ankle and in significant pain. I approached the receptionist on two separate occasions and asked if he could at least receive Tylenol while waiting to be seen. Despite asking twice, he received nothing for his pain. I understand that emergency rooms can be extremely busy and that patients must be seen based on the severity of their condition. However, that does not excuse a lack of compassion or basic communication. Even if medication could not be given before he was evaluated, someone could have explained that to us instead of leaving him sitting there in pain without any assistance or explanation. This was an extremely disappointing experience, especially when you bring a loved one to an emergency department expecting care and compassion.

Response from the owner
We are so sorry to hear about you and your son's experience. Patient satisfaction is very important to us and we will make every effort to address any concerns. Your feedback has been shared with the appropriate team(s). If you would like to speak with a Patient Relations representative about your experience, please call 262-257-3750.
Ralph Fugate
4 weeks ago
5

Nurses were very knowledgeable.

Response from the owner
Hi Ralph - Thank you for sharing your positive experience with us! Our clinicians and staff work hard to ensure every patient receives compassionate care. We will share your comments with our care team. Thank you for entrusting us with your care.
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