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Harbor

7140 Port Sylvania Toledo, OH 43617
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Harbor Port Sylvania Drive OH 43617

About Harbor

Harbor Behavioral Health’s Port Sylvania is an outpatient program for adults, teenagers, and families in Toledo, Ohio. If you’re in need of substance use or mental health services, this is the program for you.

Due to their being an outpatient provider, you’ll have access to multiple services. They offer psychiatric services which can provide you with evaluations for a specific diagnosis as well as the chance to receive medications if needed. There’s therapy on an individual or group basis. They can make recommendations for residential care if the need arises. There are also prevention services onsite and in the community.

One thing that stands out to me about this program is their vocational rehabilitation program that can set you up with multiple career and educational opportunities. They also have services that focus on behavioral and developmental needs. If you’re in need of a crisis assessment, part of their services include a mental health urgent care that can provide care to all ages with or without insurance.

Latest Reviews

Do Something Fun
2 months ago on Google
1
There aren't enough stars in the universe to remove that would make this review even more worth it.I've had an appointment through this joke of a place for 5 months and that because EVERYTIME an hour before the appointment (that includes taking time off work and kids out of school- I have 4) I get a call saying the comedian (therapist) is "sick" or "had an emergency". If I did that inside of a day cancelation, I'd get reprimanded and get a strike against me but this is, again, 5 months in the making and sadly I couldn't go elsewhere because of-you guessed it- insurance which is probably why this comedy office building exists and are able to operate as such. No wonder these offices are closing like crazy. They hire clowns!Do yourself a favor folks. GO SOMEWHERE ELSE. There are other offices not affiliated with Harbor that take your insurance and chances are your insurance pays for rides to appointments so take the opportunity and DONT GO TO HARBOR
B Ayers
4 months ago on Google
1
if i could rate a 0 I would. I have been with harbor for about 4 years and they have been nothing but disinterested in patient s time, care, and wellbeing. Out of the 10 different therapists that I tried, not a single one could form a connection or remain consistent with their care for me. Psychiatrists are rude, and so are the nursing assistants. It s clear that they don t want to do their job. Every single time that I have been referred to a nurse or supervisor, without fail, they never pick up the phone OR return calls. When I voice an issue to my psychiatrist, the answer is always you are seeking a diagnosis. It took 3 years of asking for ADHD/ Autism screening for them to finally believe my testimonies that I needed those services, and the waitlist was over a year. The best part is, when my psychiatrist transferred to a different company, I was never informed. Not even an email or a call. I had to call and schedule an appointment just to be informed that he was no longer with Harbor, and that I was not on the list of people to reach out to because of an appointment cancellation. DO NOT SEEK SERVICES HERE IF YOU CARE ABOUT YOUR WELL BEING.
Ligaya Crenshaw
7 months ago on Google
2
It s hard to get in touch with people at the Sylvania Location
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Uses The Matrix Model for relapse prevention skills group therapy, providing up to 20 weeks of 2-hour, weekly group therapy sessions, providing the client with practical education about how to strengthen and maintain sobriety, and continue to build sober social connections which support a totally abstinent lifestyle. Group therapy is supported by weekly individual case management. This group is appropriate for a client who has already established at least several months of abstinent sobriety, and has already received and embraced education about addiction and has begun to establish a personal program of recovery.
intensive-outpatient iconIntensive Outpatient
Uses The Matrix Model for early recovery skills group therapy, providing up to 18 3-hour, 3x/week group therapy sessions educating the client on recognizing the symptoms and triggers for addiction, establishing a solid program of recovery, avoiding triggers, and integrating socially with others in recovery, to establish a totally abstinent lifestyle. Group therapy is supported by weekly individual case management.
heart-hands iconIntervention Services
Uses The Matrix Model and other Motivational Interviewing materials and techniques to help clients who are in the "contemplation" or very early "preparation" stage of change, as they contemplate the costs of developing and achieving a start at a totally abstinent lifestyle. This groups meets twice weekly for 1 1/2 hour sessions, and is targeted at the client who may not have necessarily achieved, or even attempted, sobriety at the time of engagement, but is willing to work with a case manager and group facilitator to address barriers in his/her life that have motivated AOD use and discouraged attempting sobriety. NIOP Early Intervention has no time limit, and can continue as long as the client is willing to engage.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. TF-CBT (Trauma Focused-Cognitive Behavioral Therapy) is a short-term treatment typically provided in 12 to 18 sessions of 60 to 90 minutes, depending on treatment needs. The intervention is typically provided in our office, but it has been used in community and in-home settings.

AOD treatment starts with an assessment to determine the person’s individual treatment needs. Services are provided based on the person’s treatment needs and according to the individual treatment plan created together by the client and staff. Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment.

Life skills provide stability. They increase the strengths that you bring to recovery by equipping you with the tools you need to navigate daily life. During rehab, you'll develop these strengths through life skills training that focuses on both cognitive and behavioral abilities.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Dustin Watkins, MRC, BCBA

President & CEO

Irfan Ahmed, MD

Chief Medical Officer

Philip D. Atkins, PhD, LICDC-CS, OCPC

Chief Care Coordination Officer

Christie Boyle, BA, CDCA, QMHS

Chief Medical Support Officer

Cara Douglas, LPCC-S

Chief Quality Officer

John Fortner, MBA

Chief Infrastructure Officer

Valerie Moyer, Ph. D

Chief Clinical Officer

Dave Timmerman, M.Ed., PCC, CRC

Chief Vocational Officer

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (419) 475-4449
Building icon

7140 Port Sylvania
Toledo, OH 43617

Fact checked and written by:
Geordyn Houston, LMSW
Edited by:
Peter Lee, PhD

Rehab in Cities Near Toledo

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Reviews of Harbor

2.44/5 (26 reviews)
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Reviews

5

My sister came here because she was struggling with mental health issues. When she started here, we were able to notice an improvement in her mental health. They helped her so much, and we could tell how they cared about her getting better. They supported her until she stopp ... Read More

Reviewed on 12/7/2018
1

My stay at the Chrysalis program at Port Sylvania was EXTREMELY COUNTER PRODUCTIVE to my recovery. Jackie, the director or person in charge of that place of chaos, misconduct, and miscommunication; was EXTREMELY VOLATILE, INAPPROPRIATE, AND NO PROFESSIONAL MANNERISMS WHATSOE ... Read More

Reviewed on 10/24/2018
4.5

My son just finished his treatment at Harbor Behavioral Health; he had a great experience, the nurses did care about my son, they were friendly and respectful, I would highly recommend this Harbor Behavioral Health to anyone that needs counseling or mental health treatment.

Reviewed on 9/19/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (23 reviews)
Do Something Fun
2 months ago
1

There aren't enough stars in the universe to remove that would make this review even more worth it. I've had an appointment through this joke of a place for 5 months and that because EVERYTIME an hour before the appointment (that includes taking time off work and kids out of school- I have 4) I get a call saying the comedian (therapist) is "sick" or "had an emergency". If I did that inside of a day cancelation, I'd get reprimanded and get a strike against me but this is, again, 5 months in the making and sadly I couldn't go elsewhere because of-you guessed it- insurance which is probably why this comedy office building exists and are able to operate as such. No wonder these offices are closing like crazy. They hire clowns! Do yourself a favor folks. GO SOMEWHERE ELSE. There are other offices not affiliated with Harbor that take your insurance and chances are your insurance pays for rides to appointments so take the opportunity and DONT GO TO HARBOR

B Ayers
4 months ago
1

if i could rate a 0 I would. I have been with harbor for about 4 years and they have been nothing but disinterested in patient’s time, care, and wellbeing. Out of the 10 different therapists that I tried, not a single one could form a connection or remain consistent with their care for me. Psychiatrists are rude, and so are the nursing assistants. It’s clear that they don’t want to do their job. Every single time that I have been referred to a nurse or supervisor, without fail, they never pick up the phone OR return calls. When I voice an issue to my psychiatrist, the answer is always “you are seeking a diagnosis.” It took 3 years of asking for ADHD/ Autism screening for them to finally believe my testimonies that I needed those services, and the waitlist was over a year. The best part is, when my psychiatrist transferred to a different company, I was never informed. Not even an email or a call. I had to call and schedule an appointment just to be informed that he was no longer with Harbor, and that I was not on the list of people to reach out to because of an appointment cancellation. DO NOT SEEK SERVICES HERE IF YOU CARE ABOUT YOUR WELL BEING.

Ligaya Crenshaw
7 months ago
2

It’s hard to get in touch with people at the Sylvania Location

Mae
10 months ago
2

My son had an assessment done to see if he would qualify for services. She told me I would get a call to schedule my son's next step into the program if he needs it. Last week, Sunday evening. My phone rang once, and a voice message was left to return the call to get my son scheduled for a psychological evaluation. For a couple of days, I received no call back. So I called the main scheduling. I told her the woman's name and said I had to get my son's psychological evaluation. She scheduled for my son, with a man. A week later, from the missed call, the woman calls to schedule. I informed her I had made the appointment already. She snapped very quickly with an attitude and said it was for medication. She said when I made the appointment, I didn't make myself clear or something. I'm pretty sure PSYCHOLOGICAL EVALUATION doesn't sound like MEDICATION.. I even told the scheduling of the woman's name who called, who does the scheduling for those appointments. It was also confirmed at the end of the call that it was for a PSYCHOLOGICAL EVALUATION. Well, my son's appointment was rescheduled (with the same guy) for 10 days later. I'm not sure why the attitude for wanting my son to get the help he needs. Maybe she felt her toes got stepped on when I went past her and straight to scheduling.. it's not about her, though. It's about a toddler getting the help he needs to develop. I didn't use names, in case any form or relation is done, which might compromise my child's help. Hopefully, no other problems arise for my son. UNFORTUNATELY, yet another issue has come. my son had his first appointment set for the end of February. The woman canceled. She said she had a meeting she would be in. I have been calling since the following day after she called to reschedule. I can't get anybody on the phone in scheduling. Nobody is returning my calls. Update... it took 3 months for them to schedule him his first appointment. This has been ongoing since October 2022!!! 2024, after 7 appointments canceled by 3 different therapists. The new one calls me. "We don't think your son needs our services anymore. He has made great progress with us." YOU NEVER SEEN HIM! The only appointment my child was seen was with the guy who sat him on the floor with a doll, blanket, a truck for 10 minutes, and left us. Came back and said, "Your son smiled at the doll. He isn't autistic. He has aniexty." Save your time and energy and get your children proper and professional help anywhere else! They REFUSE to diagnose a child properly. Their reasoning as to why my son isn't on the spectrum... "he smiled while playing with toys." They didn't do proper Autistic testing on my child.

treykilgoreiscool
11 months ago
1

This is in regards to chrysalis program. My wife drove 2 and a half hours with our small children to visit her family member in the program, she was turned away for being a few minutes late. There is obviously power struggles within their management. Pretty obvious they cornered the struggling mother market and got complacent.

DeMorris Jones
11 months ago
5

Very helpful staff!

Amanda Neiding
1 year ago
1

Diagnosis is ridiculous. They don't listen to everything you tell them, and diagnose how they want to rather than how they should. They don't do the testing that they are asked to do, and instead want to make everything about IQ and intelligence. My sons paperwork was signed by a psychologist who never saw him. He was diagnose as "low intelligence". My kid can say the alphabet in 4 languages, that we've caught so far. He is most definitely not low on intelligence. Harbor needs better testing procedures, their psychologist needs to step away from the computer and actually meet one of her patients, and they need to do more with kids than watch them play through a window with their mother. Will most definitely be going somewhere else for real testing, and very upset I wasted over 6 months on some crackpot diagnosis from Harbor. Save yourself the time, and go somewhere else.

Ally G
1 year ago
5

Dr. Cumbo, I don't know what kind of voodoo you did on my daughter. I have spent years trying to get to the bottom of my daughter's depression with multiple doctors offices, but she has never been able to open up to anyone. After the 30 minute VIDEO CHAT with you MEETING HER FOR THE FIRST TIME my daughter spilled her guts to me about everything and we are finally on the right track! I cannot thank you enough!!

Jen Ferguson
1 year ago
1

Paige Hall
1 year ago
5

Na'Kayla James
1 year ago
5

TaNia Parker
1 year ago
1

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