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Good Samaritan Hospital

255 Lafayette Avenue Suffern, NY 10901
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Good Samaritan Hospital - Drug Abuse Treatment NY 10901

About Good Samaritan Hospital

This facility offers a detox program that incorporates medical, clinical, and spiritual care. While here, the medical treatment plan helps to identify any predisposed medical and psychiatric issues that may be contributing to your substance use disorder. They’ll also educate you about your disease and go over your choices for treatment.

While going through detox, you may use medication assisted therapy. This evidence-proven medicine can help make you more comfortable while going through the withdrawal symptoms of detox. You will be monitored by a medical team during your entire detox.

After detox, you’ll then be treated by your team with your own individualized treatment plan. You’ll have ongoing treatment of physical and psychological issues that may be contributing to your substance use.

Latest Reviews

Helen Spitz
2 weeks ago on Google
5
Heard its just a small community hosp ..however I got the best care...recommend the emergency room and the hospital for really a plus service.
Response from the owner1 week ago
Hello Helen, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated.
Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team.
We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more.
Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Antwan Thompson
3 weeks ago on Google
1
This is the worst hospital in Medical Center history. Personally I wouldn't recommend this hospital for any care. First, the emergency department had me waiting for nearly four 🕓 hours before a doctor came to evaluate me, FYI I came into the ED from the EMT. Secondly, the nurses here are RUDE, TASTELESS, INCONSIDERATE, lack experience and poor bedside acumen. The Care partners are RUDE and have zero compassion for its patients it's scary. I've never in my years of living in NYS witness such a horrible hospital I'm surprised they're still in operation. My recommendation is if the opportunity call for hospitalization visit a medical center that's going to provide EXCELLENT service within a great healing environment. This hospital is NO GOOD.
Response from the owner1 week ago
Hello Antwan, We regret you had a negative experience while in our care. Your experience does not reflect the safe, quality, patient-centered care we strive to provide our patients. We would like the opportunity to speak with you to resolve this matter. Please consider calling Patient Experience at 845.368.5595 so we can work with you to address your concerns.
Stacey American
4 weeks ago on Google
2
Went to emergency and was there for 12 hours! A large portion of that time was spent waiting for radiology to send the test results. The wait time was so bad, the director of the hospital got involved. The sad thing is, the nursing and support staff is so nice and caring. There was also a ROACH in my emergency room! Again, this review would warrant a 1 star if not for the nursing staff. The owners of this hospital should really do something about how it is run and get an exterminator.
Response from the owner1 week ago
Hello Stacey, thank you for taking the time to provide us with your feedback. We apologize for the extended wait you experienced during your recent visit to Good Samaritan Hospital Emergency Department. We understand the importance of timely care, especially in urgent situations, and regret that we did not meet your expectations. We are actively working to address wait times and improve our overall responsiveness to all patients. Your feedback helps us as we continue to refine our processes and deliver safe, quality, and patient-centered care.

If you would like to address this further, please contact Patient Experience at 845.368.5595. Thank you for entrusting us with your care.
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Rehab Score

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6.3 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

24-hour icon24-Hour Clinical Care

For many different stages and therapies offered during addiction treatment, it's essential to offer 24-hour clinical care in New York. often involves medication treatment for drug or alcohol detox. The withdrawal symptoms experienced during detox can be dangerous, but having medical experts on-site around the clock means someone is always there to step in and provide emergency medical care when and if it is ever needed.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Mary P. Leahy, MD, MHA

President & CEO

Marie Yezzo

CFO

Andrew T Pickens, MD, JD, MBA

Chief Medical Officer

Sophie Crawford Rosso, RN, MSN, NE-C

Chief Nursing Officer

Maureen Price

VP, CIO

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

255 Lafayette Avenue
Suffern, NY 10901

Fact checked and written by:
Linda Dotson
Edited by:
Peter Lee, PhD

Rehab in Cities Near Suffern

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Reviews of Good Samaritan Hospital

2.69/5 (513 reviews)
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Reviews

1

NEVER EVER GO THERE NEVER!!!!!!???????????? The worst ever experience I had their the nurses don't look at you they ignore you and you can call a doctor and no one will come I just wanted to have Tylenol and I waited 5 hours ridiculously and roode staff They don't discus ... Read More

Reviewed on 6/20/2019
1

If I could give this facility a negative rating I would. The staff employed here have no intent of truly opening the door to someone’s ability to enter recovery and success with improving mental health. The doctors here actually provide MORE prescription drugs to patients ... Read More

Reviewed on 3/9/2019
1

Not a good hospital, the ER service is the slowest, it took them forever to take me in and to help me. PLEASE UNDERSTAND that when someone shows up at the ER is because they need ASAP care! You really need to start caring more about the people that go to you for help.

Reviewed on 11/22/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (510 reviews)
Helen Spitz
2 weeks ago
5

Heard its just a small community hosp ..however I got the best care...recommend the emergency room and the hospital for really a plus service.

Response from the owner
Hello Helen, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated.
Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team.
We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more.
Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Jamny 2003
2 weeks ago
5

Response from the owner
Thank you for rating your experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated.
Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Antwan Thompson
3 weeks ago
1

This is the worst hospital in Medical Center history. Personally I wouldn't recommend this hospital for any care. First, the emergency department had me waiting for nearly four 🕓 hours before a doctor came to evaluate me, FYI I came into the ED from the EMT. Secondly, the nurses here are RUDE, TASTELESS, INCONSIDERATE, lack experience and poor bedside acumen. The Care partners are RUDE and have zero compassion for its patients it's scary. I've never in my years of living in NYS witness such a horrible hospital I'm surprised they're still in operation. My recommendation is if the opportunity call for hospitalization visit a medical center that's going to provide EXCELLENT service within a great healing environment. This hospital is NO GOOD.

Response from the owner
Hello Antwan, We regret you had a negative experience while in our care. Your experience does not reflect the safe, quality, patient-centered care we strive to provide our patients. We would like the opportunity to speak with you to resolve this matter. Please consider calling Patient Experience at 845.368.5595 so we can work with you to address your concerns.
Stacey American
4 weeks ago
2

Went to emergency and was there for 12 hours! A large portion of that time was spent waiting for radiology to send the test results. The wait time was so bad, the director of the hospital got involved. The sad thing is, the nursing and support staff is so nice and caring. There was also a ROACH in my emergency room! Again, this review would warrant a 1 star if not for the nursing staff. The owners of this hospital should really do something about how it is run and get an exterminator.

Response from the owner
Hello Stacey, thank you for taking the time to provide us with your feedback. We apologize for the extended wait you experienced during your recent visit to Good Samaritan Hospital Emergency Department. We understand the importance of timely care, especially in urgent situations, and regret that we did not meet your expectations. We are actively working to address wait times and improve our overall responsiveness to all patients. Your feedback helps us as we continue to refine our processes and deliver safe, quality, and patient-centered care.

If you would like to address this further, please contact Patient Experience at 845.368.5595. Thank you for entrusting us with your care.
James Hernandez
1 month ago
2

Lack of urgency in ER department. They wont attend someone if they’re unable to provide I.D or unable to speak REGARDLESS of the patients dire situation. From the front desk, evaluation room to the emergency department, theres no rush. At Nyack I've seen they take patients in first, than ask questions later.

Response from the owner
Hello James, Thank you for bringing this concern to our attention. Good Samaritan Hospital aims to provide safe, quality, patient-centered care. We apologize that that was not your experience. Please contact Patient Experience at 845.450.5029 so we may resolve this matter and improve our care.
Nicole Hannigan
1 month ago
4

Response from the owner
Thank you for rating your experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated.

Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
James Pearson
1 month ago
4

Response from the owner
Thank you for rating your experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated.

Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Maria Norcia Santillanes
1 month ago
1

UPDATE: The hospital's reply to my concern is unacceptable and simply an attempt to placate me. That ER Doctor sat around talking with Nurses about "corporate sludge." How do we know? Because I had to hunt him down, as did my son, to get anything done several times, and the ER Doctor was heard just having a fine time chatting with his co-workers. The conversations were not about work. It wasn't until I got angry and raised my voice in the hall that someone finally took action. And then his cohort, who tried to tell me they were monitoring my brother when we hadn't seen anyone for hours. People aren't stupid, don't act like I didn't understand her ridiculous excuses. AND THIS IS NOT THE FAULT OF THE NURSE ASSIGNED, because that poor man was hunting down the ER Doctor to get the original orders done. It was over an hour before the Doctor even entered the orders. AND THE ER WAS NOT BUSY, SO THAT IS NOT AN EXCUSE. A BS response on a review doesn't solve anything. Here is how you solve it: do something to ensure you have competent ER Doctors and Staff. Investigate what happened and report back to the patient and the accompanying individuals. You know who we are; look it up, and if you don't, take the time to find out. Do not cover up incompetence with platitudes! ORIGINAL REVIEW: This is the absolute worst ER experience for my brother. He has been waiting nearly five hours for the doctor to make a decision, place orders, and take action. My son and I are with my brother , waiting and waiting with promises that something would get done. As I sit here waiting, I have no idea how long it will be, its 2:30 in the morning. The worst ER doctor ever.

Response from the owner
Hello Maria. Thank you for taking the time to provide us with your feedback. We apologize for the extended wait your brother experienced during his recent visit to Good Samaritan Hospital Emergency Department. We understand the importance of timely care, especially in urgent situations, and regret that we did not meet expectations. We are actively working to address wait times and improve our overall responsiveness to all patients. Your feedback helps us as we continue to refine our processes and deliver safe, quality, and patient-centered care.

If you would like to address this further, please contact Patient Experience at 845.368.5595. Thank you for entrusting us with your care.
Dan Hogan
1 month ago
1

Horrible staff, Horrible place. Hi owner you had the opportunity to address my concerns when I made them. Just because I posted on Google doesn't mean you can address my concerns now.

Response from the owner
Hello Dan, We regret you had a negative experience while in our care. Your experience does not reflect the safe, quality, patient-centered care we strive to provide our patients. We would like the opportunity to speak with you to resolve this matter. Please consider calling Patient Experience at 845.368.5595 so we can work with you to address your concerns.
TJ Lacalamita
1 month ago
5

I used Good Samaritan hospital for both outpatient and emergency room services recently. The entire staff is absolutely amazing. Special kudos to the folks in the emergency room who were so kind and helpful, especially Liz-my ER nurse who had my back from the moment I walked in, Michele from registration to who I say enjoy Hawaii (😜), the ER doc, Dr. Ellerman who looks resplendent in pink, and of course my fellow backgammon admitting nurse Tessa who not only made me laugh but made sure that everything was set up properly from the moment I walked in the door.

Response from the owner
Hello TJ, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated.

Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team.

We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more.

Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Amanda Ortiz
1 month ago
1

Doctor lacked care and compassion. RN poked arm three times before hitting a vein. She clearly doesn’t have the lightest hand and Instead of her taking her time and showing humility, she was rough and fast and I never felt it hurt as bad as it did. There were spiders and ants crawling around and we waited hours before being seen. We were very respectful and polite and didn’t complain once. The only reason I give one star is because they had heated blankets.

Response from the owner
Hello Amanda, Thank you for bringing this concern to our attention. Good Samaritan Hospital aims to provide safe, quality, patient-centered care. We apologize that that was not your experience. Please contact Patient Experience at 845.450.5029 so we may resolve this matter and improve our care.
Lisa Lerner
1 month ago
5

Amazing experience at GSH my daughter needed a procedure done it was done same day went through ASU. The entire staff feom ASU and the OR were so extremely amazing they made her feel comfortable and were very accommodating to her at all times . From the Dr. Toset to every nurse were wonderful thank you for all for doing an excellent job !!!!!’

Response from the owner
Hello Lisa, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated.

Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team.

We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more.

Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
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