Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

InterCommunity Health Care

16 Conventry Street Hartford, CT 06112
Claim Profile
InterCommunity Health Care CT 6112

About InterCommunity Health Care

InterCommunity Health Care provides comprehensive addiction recovery services in Hartford, Connecticut. They are a federally qualified health center. Their programs are intended to help people recover from substance use disorders as soon as possible.

Adults can participate in the intensive outpatient program (IOP) which offers a structured and encouraging environment three times a week in both day and evening sessions. They provide comprehensive support throughout your recovery process with their outpatient services which include family therapy, relapse prevention, drug and alcohol education as well as individual and group therapy. They also provide continuing aftercare.

A range of FDA approved medications for substance use disorders are provided here. They are aware that addiction cannot be adequately treated with medication alone. For this reason their clients take part in recovery treatment programs tailored to their requirements. Medication assisted treatment (MAT) and therapeutic services such as individual therapy or relapse prevention groups are part of treatment plans. Patients can walk in or receive treatment referrals from their therapist or primary care physician.

Their PROUD program helps expectant and new mothers deal with the difficulties of opioid or drug use disorders. This program aims to reduce stress and trauma that can impact mothers and children, build strong caregiver-child relationships and link families to necessary services. They offer flexible services through in-home and telehealth options. They create individualized recovery and support plans using clinical case management and peer based approaches.

Their employment services program assists those with substance use or behavioral health issues in acquiring critical pre employment and employment skills. This program offers resume coaching, job placement, benefits counseling and job development services. You can expect ongoing assistance that is intended to last for several months assisting you in obtaining and retaining fulfilling employment while you work through your recuperation process.

Latest Reviews

Michael Haghverdi
2 months ago on Google
5
I've been Going there since June 25 2019, and I can Honestly Say that They Helped Me Save My Own Very Life, they Follow up with Me all the Time. The Doctors and Nurses are Very Professional indeed, I've been Battling Stage 3 Lung Cancer Since April 2022, and They've been there for Me all the way. I've nothing but Respect and Admiration for Everyone There, Especially Sonia Harris She's Always there in My Corner. Thank You Intercommunity Health Care.
Response from the owner2 months ago
Dear Michael Haghverdi - Thank you so much for your review and sharing your story. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us and allowing us to care for you! We look forward to seeing you again soon.
Neik Berry
3 months ago on Google
5
VERY HELPFUL AND BENEFICIAL TO AND FOR MY MENTAL AND EMOTIONAL WELL BEING..
Response from the owner2 months ago
Dear Neik Berry - Thank you for your review. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us and allowing us to care for you!
Madeleine Budge
3 months ago on Google
1
I've been calling every day, I am unable to speak to a human, I get a voicemail every time. I've called four times and my visiting nurse has called multiple times as well. They do not return phone calls. I am completely out of my medication, and have been begging for a call back. The communication (of lack thereof) from this place is abysmal.
Response from the owner2 months ago
Dear Madeleine Budge -- We're sorry about your experience and we would like to talk to you further and want you to know we are investigating this incident. Please feel free to contact our Compliance line at 860-569-5900, extension 364 or by emailing Compliance@intercommunityct.org.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7.3 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Rehab aftercare programs promote clients' long-term sobriety through a suite of services designed to provide a complete continuum of care. Drug rehab aftercare typically begins as soon as patients exit inpatient care and often includes formal outpatient treatment. Clients who no longer require outpatient counseling, education, or other treatment generally continue to receive rehab aftercare services, such as peer coaching, career counseling, or 12 step program induction. Clients typically develop their program in collaboration with their case manager.
12-step icon12-Step
12 step programs are a peer-directed, spiritually-focused approach to addiction recovery, though participants do not need to be religiously affiliated. They are also often considered to be the gold standard in addiction recovery. Participants self-select a sponsor to support them throughout the recovery journey. They also regularly attend group meetings, which are free, anonymous, and accessible multiple times daily in most communities. Dedicated programs for specialized groups, such as seniors, teens, and families, are widely available.
sober-living iconSober Living Homes
The goal of a sober living home in Connecticut is to allow individuals in recovery to ease back into normal life and slowly take on traditional responsibilities and tasks. Residents of men's and women's sober living can mostly come and go as they please, but they do have to abide by house rules, which may include a curfew. Other structure includes group meeting attendance, chores, and maintaining a job.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) offers short-term intensive rehab for those who don't require 24-hour care. PHP treatment can serve as an alternative to inpatient hospitalization or a step-down option after being released from a hospital or residential program. A partial hospitalization program can provide medication management, relapse prevention strategies, and behavioral therapy interventions. With daily sessions lasting up to 8 hours for up to 5 days a week, the duration can vary with the average being 90 days.
medically-assisted-detox iconMedically Assisted Detox
Typically seen as a first step in the recovery process, medically assisted detox generally takes place in an inpatient setting under the 24/7 supervision of licensed medical professionals. It is considered the safest way to remove addictive drugs from your body. The length of a medical detox program is individualized, but it often takes around 5-7 days.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Connecticut provides the professional support that is often necessary to break free from drug dependency. With proper treatment, individuals can make changes that restore balance and health to their lives and achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Kimberly L. Beauregard, LCSW

President & CEO

Tyler V.R. Booth

Executive VP President & COOLCSW

Jeffrey Hughes

CFO

Chad McDonald, PhD

Chief Medical Officer

Aneta J. Godlewski

VP of Care Optimization

Tricia Orozco

VP of Strategic Implementation

Venton B. Forbes

VP of Community Integration and Impact

William Young, LPC, NCC

Chairperson, BOD

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (860) 569-5900
Building icon

16 Conventry Street
Hartford, CT 06112

Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Hartford

Left arrow iconBack to CT

Reviews of InterCommunity Health Care

3.45/5 (32 reviews)
5
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
14
4
4
3
1
2
1
1
9

Reviews

5
Currently a client

From detox too recovery house residential and IOP. THE STAFF IS VERY EDUCATED AND EMPATHY IS THE MAIN ATMOSPHERE. The groups are good and IOP IS TEACHING ME HOW TO LIVE SOBER..GREATE PROGRAM FOR ANYONE....

Joseph B.
Reviewed on 11/24/2023
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (31 reviews)
Troy Jones Sr
2 days ago
1

I'm very disappointed in intercommunity you guys penalized me because there wasn't enough Suboxone in my system but Sonya knew I had to stop taking them while I was taking all of those antibiotics other meds we talked about it on my last appointment and then she switched up on me when she knew that my levels were going to be very low and she still penalized me from a month to a week that's wrong as heck I did nothing wrong I'm going to find myself another program you make me feel like I'm still using the way I'm being treated seriously

Joe King
2 weeks ago
5

Love i intercommunity health care they have a wide range of services great doctors nurses mobile health clinic they took care of me and helped me made an appointment 👍👍 recommend 💯

Response from the ownerInvalid relative date format:
Dear Joe King - Thank you for your review. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us and allowing us to care for you!
Ivette Colon
4 weeks ago
5

I really are happy of all your guys for opening the door to me and other people to help them feel better and great full to help like others to this amazing program I really need more time if there's a problem of 90 day's please help me to continue with this imacing program please call me

Response from the ownerInvalid relative date format:
Dear Ivette Colon - Thank you so much for your positive review. If you need an appointment, please don't hesitate to call us at 860-569-5900!
Michael Haghverdi
2 months ago
5

I've been Going there since June 25 2019, and I can Honestly Say that They Helped Me Save My Own Very Life, they Follow up with Me all the Time. The Doctors and Nurses are Very Professional indeed, I've been Battling Stage 3 Lung Cancer Since April 2022, and They've been there for Me all the way. I've nothing but Respect and Admiration for Everyone There, Especially Sonia Harris She's Always there in My Corner. Thank You Intercommunity Health Care.

Response from the ownerInvalid relative date format:
Dear Michael Haghverdi - Thank you so much for your review and sharing your story. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us and allowing us to care for you! We look forward to seeing you again soon.
Christina Bernini
3 months ago
5

Heather is the best helps with all your needs. Crystal (Medical Assistant) she is great as well always there if you need to talk always smiles. Rose ( recovery support) is wonderful helpful, very caring great person to talk to as well they all go above and beyond 😀 😊

Response from the ownerInvalid relative date format:
Dear Christina Bernini - Thank you so much for your positive review. We are proud to have providers and staff like Heather, Crystal, and Rose taking such good care of our patients. Thanks for sharing your feedback with us and allowing us to care for you!
Charlene Rivera
3 months ago
4

Response from the ownerInvalid relative date format:
Dear Charlene Rivera - Thank you so much for your review and for trusting us to care for you! While we are happy with your review, we do strive to provide 5-star level care; if there is anything we can do to change your review to 5 stars, please feel free to contact our Compliance line at 860-569-5900, extension 364 or by emailing Compliance@intercommunityct.org to tell us more about your experience.
Neik Berry
3 months ago
5

VERY HELPFUL AND BENEFICIAL TO AND FOR MY MENTAL AND EMOTIONAL WELL BEING..

Response from the ownerInvalid relative date format:
Dear Neik Berry - Thank you for your review. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us and allowing us to care for you!
Madeleine Budge
3 months ago
1

I've been calling every day, I am unable to speak to a human, I get a voicemail every time. I've called four times and my visiting nurse has called multiple times as well. They do not return phone calls. I am completely out of my medication, and have been begging for a call back. The communication (of lack thereof) from this place is abysmal.

Response from the ownerInvalid relative date format:
Dear Madeleine Budge -- We're sorry about your experience and we would like to talk to you further and want you to know we are investigating this incident. Please feel free to contact our Compliance line at 860-569-5900, extension 364 or by emailing Compliance@intercommunityct.org.
jennifer wolfe
6 months ago
4

Staff members were kind. Other patients were friendly, plenty of beds, decent food, no excessive rules. A really well run facility

Response from the ownerInvalid relative date format:
Dear jennifer wolfe - Please excuse our late response. Thank you so much for your review and for trusting us to care for you! While we appreciate your review, we do strive to provide 5-star level care; if there is anything we can do to change your review to 5 stars, please feel free to contact our Compliance line at 860-569-5900, extension 364 or by emailing Compliance@intercommunityct.org to tell us more about your experience.
K S
8 months ago
3

Response from the ownerInvalid relative date format:
Dear K S - Please excuse our delayed reply. Thank you so much for your review and for trusting us to care for you! While we appreciate your review, we do strive to provide 5-star level care; if there is anything we can do to change your review to 5 stars, please feel free to contact our Compliance line at 860-569-5900, extension 364 or by emailing Compliance@intercommunityct.org to tell us more about your experience.
Gary Whitman
9 months ago
5

I can not say enough GREAT things about this place! Treated me with dignity and respect and cheered me on every step of the way. Best place I've ever gotten support from by far!

Kirsten Gonzalez
1 year ago
5

***EDIT*** I was contacted today from this review and was given excellent communication about my experience and how we can improve it. ***Second edit*** 6/10/24: I had to re-re-review this because my experience with intercommunity started with some communication issues that were frustrating. However, since making this review I’ve developed quite the relationship with intercommunity. They addressed my concern very quickly after my initial review, and have gone above and beyond to remedy the communication problem. I can’t imagine how stressful it gets working at this location- I’ve witnessed staff being cussed at and belittled in the waiting room during most of my in-person appointments. Although I don’t believe that they should have to deal with this type of treatment at all; they are truly amazing humans for continuously helping those that would certainly be denied elsewhere. Awesomely compassionate staff. 10 stars.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for InterCommunity Health Care

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Center Building – Institute of Living
Hartford, CT (860) 545-7000

Center Building – Institute of Living

The Institute of Living offers substance abuse and mental behavior services ... read more.
Causeway Collaborative
Westport, CT (203) 255-0301

Causeway Collaborative

Helping emerging adults bridge the gap between potential and outcome Our pr... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline