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Lakeview Behavioral Health Hospital

1 Technology Pkwy S Norcross, GA 30092
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The facilities at Lakeview Behavioral Health Hospital in Norcross, GA 5

About Lakeview Behavioral Health Hospital

Lakeview Behavioral Health Hospital is an inpatient drug and alcohol rehab facility located in Norcross, Georgia. They treat adults for substance use disorder (SUD) and those who have co-occurring mental health issues and SUD. They take many forms of private insurance and Medicare. They also take self-pay. They can make a payment plan for you if necessary.

Detox and Addiction Treatment in Norcross

An intake meeting will determine the type of care you need. They can provide 24-hour a day professionally supervised detox along with prescription medication for withdrawal symptoms.

Once you are stabilized you will begin group and individual therapy. You will have a community group where you will set goals for your future and a social services group where you will learn about the resources available to you. You will also participate in groups dedicated to your communication and coping skills.

You will also have recreational therapy that may include working out in a gym or playing sports and board games. You will have plenty of personal time to enjoy the beautiful lake on the grounds, the food and the semi-private rooms.

Facility Overview

Bed icon 118
Number of Available Beds
Calendar icon 31 - 60
Avg Length of Stay in Days

Latest Reviews

Stacia Private
1 week ago on Google
1
WHY ARE YOU SENDING YOUR LOVED ONE HERE?! Please don’t. Let’s get this place shut down. It’s jail. It’s horrible. They wouldn’t give my son’s clothes including underwear and socks that i dropped off the day before at 6pm. It’s nearly 12 the next day and he’s in hospital clothes begging me to come home with no undies. Dirty socks. Hasn’t showered in two days. No one has given him his medicine (Medicine that can cause so many adverse side effects if not tapered off including a heart attack!!!) There’s NO customer service, there are NO doctors here. I doubt there’s a nurse. These are independent contractors and NOT employees. LOOK AT THE CLAIMS OF ABUSE there were 49 and they were investigated. The hospital sent him here, i had no choice. If i could do it all over i wouldn’t send my child here. SHUT IT DOWN. Also it smells like urine, not that they needed any help being a shitty place. I was transferred so many times just to speak to no one. It’s terrible. I wouldn’t send my turtle here.
Rhonda Duncan
2 weeks ago on Google
1
My daughter was recommended by another place to come to this place.The first place had already did everything that they needed to do they just didn't have a bed so once we came to the North cross faculty the staff was nasty, rude and had an atitude for no reason and with that being said I wouldn't leave my dog let alone my child with these people Mental health is real they need to take it more serious Apparently some people don't like their job or they pay to be walking around with attitudes and that's not my problem I will go on Fox 5 News to blast whomever for the way me and my daughter was treated God don't like ugly and you gotta be careful how you treat people because karma is real and always got away of coming back.
Amanda Kate
2 weeks ago on Google
1
My son went in there for psychiatric care and they kept messing up his medication and never listening to us when it came to our concerns on the phone. The facility is beautiful but the staff is extremely unprofessional and incompetent. One person answered the phone when I asked to speak to my son and gave her his name saying they don’t know who that kid is and after I explained he was a patient there was extremely unhelpful. When I finally got to speak to him he told me there were multiple fights the first night he was there and girls planning to jump each other. My son does not need to be around that behavior. The staff do not care about their job and I don’t understand how anyone could mess up someone’s medication 3 times. I am trying to get the supervisor involved and all she said was I’m busy right now and when I asked when she could call back she said I don’t know. Please do not send your loved ones here.
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Rehab Score

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6.3 / 10

Accepted Insurance

Lakeview Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehab enables clients to receive addiction treatment while continuing to work and reside at home. Many programs offer evening, night, and weekend services so that clients may receive treatment on their own schedule. Outpatient treatment modalities typically include addiction counseling, recovery-focused life skills training, and/or medication assisted treatment (MAT). Many programs also provide step-down care, including partial hospitalization (PHP), intensive outpatient (IOP), and standard outpatient services, to align with clients' evolving needs.

inpatient iconInpatient

Inpatient rehabs feature intensive clinical supervision and a highly structured and supportive environment, meaning they are especially well suited for clients in early recovery and those at risk of relapse. Clients reside at the treatment facility and engage in various therapeutic sessions throughout the day, including addiction counseling and recovery-focused life skills training. Many programs also offer evidence-based complementary therapies, such as meditation and massage.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Georgia reduces the risks involved in detox and addiction treatment. Without access to professional medical care, individuals may experience withdrawal symptoms that become life threatening. For example, alcohol withdrawal can cause delirium tremens, confusion, and cardiac symptoms. Without medical supervision to step in, these symptoms could potentially turn fatal.

medically-assisted-detox iconMedically Assisted Detox

Medical detox is the process of ridding the body of addictive substances in a medically supervised setting. If you become chemically dependent on a substance like alcohol, opioids, or benzodiazepines (like Xanax or Ativan), quitting abruptly can cause uncomfortable or even dangerous side effects. Licensed medical professionals ensure the process goes as safely and comfortably as possible while monitoring you 24/7 and administering any required medications,

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Alcoholism is a pattern of alcohol use that involves continued drinking even when it causes problems. Alcoholism is also characterized by a physical dependence on alcohol, which causes the body to experience withdrawal symptoms when alcohol is not present. Due to this physical dependence, medically-supervised detox is often necessary to safely recover from alcoholism. Alcohol rehab in Georgia offers a three-step process of detox, rehab, and maintenance to help individuals recover from alcohol addiction.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

Addiction treatment programs in Georgia help individuals to address substance abuse problems. With various programs available, including outpatient, inpatient, and partial hospitalization programs, you can find the right level of care for your specific needs. You can generally expect drug and alcohol rehab to incorporate evidence-based therapies, such as cognitive-behavioral therapy (CBT), skills training, recovery meetings, and mindfulness-based therapy. When combined, these interventions can successfully help you overcome addiction and continue to enjoy long-term mental health.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
teen-program thumbnail image

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
seniors-program thumbnail image

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Willa Hardamon

Chief Nursing Officer

LaKea Burrison

Director Outpatient Services

William H. Benifield

Director of Human Resources

Enrico R. Williams

Director of Facility Ops

Alexis Summers

Director of Business Office

Lorica Hawkins

Director-HIM

Kandice R. Daniels

Director of Quality & PI

Cheryl B. Leonard

Director of Utilization

Freddy Perez

Manager of Food & Nutrition Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 472946

Contact Information

Building icon

1 Technology Pkwy S
Norcross, GA 30092

Fact checked and written by:
Eliza Gale
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Norcross

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Reviews of Lakeview Behavioral Health Hospital

1.9/5 (538 reviews)
4
Staff
4
Amenities
4
Meals
5
Value
5
Cleanliness
5
89
4
36
3
13
2
18
1
391

Reviews

5
Best Choice

I have been in the field for quite some time, and have sent more than a few patients to inpatient and acute stabilization hospitals. The reality is that no psych stabilization is fun or meant to be anything close to a Residential, IOP, or even OP program. This hospital has b ... Read More

Seasoned P.
Reviewed on 11/8/2023
Staff
4
Amenities
4
Meals
4
Value
5
Cleanliness
5
1

I stayed here for a week (in March 2019) and I must say it was the worst week of my life. I came out worse than I was. It was the most traumatic experience I ever had. I developed PTSD from it and I lost 15lbs that week. I came here with a bag full of clothes, and hygiene p ... Read More

Reviewed on 10/26/2019
1

My mother was a patient there and was released without a follow up plan. When we voiced concern over the fact that she was given medicine that required follow up care, they pretended to schedule an appointment at an office for 8:00 AM the following morning. When we arrived, ... Read More

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.9 (534 reviews)
Stacia Private
1 week ago
1

WHY ARE YOU SENDING YOUR LOVED ONE HERE?! Please don’t. Let’s get this place shut down. It’s jail. It’s horrible. They wouldn’t give my son’s clothes including underwear and socks that i dropped off the day before at 6pm. It’s nearly 12 the next day and he’s in hospital clothes begging me to come home with no undies. Dirty socks. Hasn’t showered in two days. No one has given him his medicine (Medicine that can cause so many adverse side effects if not tapered off including a heart attack!!!) There’s NO customer service, there are NO doctors here. I doubt there’s a nurse. These are independent contractors and NOT employees. LOOK AT THE CLAIMS OF ABUSE there were 49 and they were investigated. The hospital sent him here, i had no choice. If i could do it all over i wouldn’t send my child here. SHUT IT DOWN. Also it smells like urine, not that they needed any help being a shitty place. I was transferred so many times just to speak to no one. It’s terrible. I wouldn’t send my turtle here.

Rhonda Duncan
2 weeks ago
1

My daughter was recommended by another place to come to this place.The first place had already did everything that they needed to do they just didn't have a bed so once we came to the North cross faculty the staff was nasty, rude and had an atitude for no reason and with that being said I wouldn't leave my dog let alone my child with these people Mental health is real they need to take it more serious Apparently some people don't like their job or they pay to be walking around with attitudes and that's not my problem I will go on Fox 5 News to blast whomever for the way me and my daughter was treated God don't like ugly and you gotta be careful how you treat people because karma is real and always got away of coming back.

Amanda Kate
2 weeks ago
1

My son went in there for psychiatric care and they kept messing up his medication and never listening to us when it came to our concerns on the phone. The facility is beautiful but the staff is extremely unprofessional and incompetent. One person answered the phone when I asked to speak to my son and gave her his name saying they don’t know who that kid is and after I explained he was a patient there was extremely unhelpful. When I finally got to speak to him he told me there were multiple fights the first night he was there and girls planning to jump each other. My son does not need to be around that behavior. The staff do not care about their job and I don’t understand how anyone could mess up someone’s medication 3 times. I am trying to get the supervisor involved and all she said was I’m busy right now and when I asked when she could call back she said I don’t know. Please do not send your loved ones here.

Timothy Tinker jr
3 weeks ago
5

Awesome sauce thanks for everything

Response from the owner
We truly appreciate your feedback. Thank you! Our team is dedicated to instilling positive change in all aspects of the work we do.
Shanna Thompson
3 weeks ago
1

Extremely disappointed about my family member's experience here. We were told by the hospital that they had to be sent to a place before they could come home and this was one of the recommended places. We were told that this was mandatory and would give them care, counselling and the best transition before coming home. Instead they were sent there and no information was given to the family. We were not able to see them from the transfer from the hospital and when we arrived no one was able to give us any information about the process and next steps. We had to ask to speak with a manager or supervisor. And on top of it sleeping pills was part of the problem and they freely offered them sleeping pills while in their care, how was that going to help them when they return home, especially when I called to request that not happen, they still continued to offer it. Then on the last day, the first person we saw was an accountant on the PAYMENT with no choice and no one told us from the beginning that there was going to be a cost so we could prepare, but even more egregious in a place that was supposed to provide care the first voluntary conversation is about a payment and not about the welfare of the patient, how we can help when they come home, what we need to do to provide continual care. Not even the recommended medication was explained by a medical care professional, the account was telling us what she "thinks" its for. This was not a place of care. Clearly a place to just make money from innocent people, insurance and what every other money they get. One nurse was helpful in helping us to see our family member give them a hug and they cried when we saw them, because, they had said even while they were there nothing was explicitly explained to them about the process. This was so very very sad. The very least is that proper information to the family and patient is provided on entry and leaving this facility. And while at this facility the patient actually feels cared for, listened to, therapy provided and treated instead of feeling like a captive with no information or choice. Sad and Disappointing experience from patient and family.

Dawne Waithe
1 month ago
1

James Toole
1 month ago
1

I would give this place 0 stars as I went there in AUG 2024 and was held way longer than need the staff had created two accounts for me, I only assume to show a judge that I need to stay longer. When I confronted them about it they said don’t worry about it. There were people that were not even people who actually worked there and just a horrible place. I begged my parents to get me out but they refused about how bad the treatment was there. This place is a horrible institution! They have been raided by the DOJ and police for illegal activities, abuse and keeping people against their will. I wouldn’t trust anyone in that place to do right by people! I’m surprised the state still has it open. I was driven from a hospital 2 hours away their, when I could have gone to somewhere local and not to far from home. I was told to sign paperwork and not understand what it was. I luckily had gotten both my account numbers and requested them and only gotten one of the papers from one account. Please if you love your family members do not send them here! Read the New York time on how they trap patients and how even a patient died at one of the facilities and they did nothing except hours later. This place should be condemned. This 5 star reviews are probably workers having to write them in order to cover their butts.i never even got my clothes my parents dropped off on a Wednesday. Somehow they magically lost them and next thing you know they appeared the last day. I think the DON should do more of an investigation and shut this place down.

WestIndiDoll
1 month ago
1

Please report your experience & what you have witnessed happen to others to the board of health. Patient advocate and google reviews is not gonna get this place shutdown or make changes. But reporting to the board of health will.

Olivia Barone
1 month ago
1

I’m here to edit my review which is still a 1 star. Just saw another review where a woman mentioned how she was here a while ago, but still thinks about it to this day. It is just so unfortunate that that is not an original experience for me, and it sucks to look at these reviews years later and still they unfortunately check out. Some of us who are in these facilities are not so mentally ill that we are stupid, naive, or unaware of mistreatment and abuse when it happens. Many of us in mental health hospitals are your average every day people who just went through something tough. It makes me sad to read another woman talk about how because of this place, she will never admit herself cvoluntarily again. That’s exactly how I feel. I have probably needed emergency mental healthcare since my experience here, but god forbid I ever check myself back in somewhere seeking help and it end up like Lakeview did. I was only 20… only 20. I checked myself in for depression. I’m 24 now…. And I still have ptsd from this place. These grown adults who work here, specifically the big round black man that worked downstairs, just intentionally bullied and targeted and ignored my health. I did research on haldol, or whatever they give you in the shot. It was given to me unwarranted. It made me hallucinate, which is hilarious because they asked me about my psychosis when I hadn’t hallucinated a day in my life until they gave me that shot, and haven’t since. I guess it had an unintended affect on me, because I know they just wanted to knock me out for hours to get me to stop asking for literal help, at a hospital, you know, but it ended up having me sleep walking talking and seeing my phone on the bed when we all know phones aren’t allowed. The sickest part? They talked to me after the shot. They gave me what I was begging for— after they let me snap and shot me up with something intense. I do not have a psychosis diagnosis and never have. They gave it to me because I was begging for someone to talk to, I was having a panic attack because no one explained the process to me and I was begging them to just explain it to me. Just begging for someone to just talk to for just 5-10 minutes so I could be reassured and head to bed. They just ignored me until I snapped and then they made me take the shot. They baited me entirely. I’ve been in 4 different mental hospitals including this one, and I was never once seen as combative or aggressive, so funny how Lakeview decided I was. (The staff here literally doesn’t know the difference between anxiety attacks and psychosis, lol) It’s just sad really. Sad this place is still up and running. I recently was held involuntarily at another facility but in Alabama, and they weren’t great, but they were a walk in the park compared to Lakeview. I can acknowledge when a hospital wasn’t terrible, and Lakeview simply is the worst mental health hospital in this region that I am aware of. I wouldn’t send my worst enemy here ***I’m including this at the end because I do not want to make assumptions. I understand as a white person I have a privilege to not experience racism in my daily life. HOWEVER. there was a patient in there who was a black man and he swore up and down the staff was being “racist” towards me for being the only white girl in the unit. Based on their behavior towards me, I cannot say this is true or untrue. I do not know if that is true, but may be something to look out for. ***

Anonymous D
1 month ago
1

If anything happens to my loved one there will be problems😂

Amia V Brown
1 month ago
1

I was admitted in December 2021. This is by far the worse psychiatric hospital I’ve ever been to. I was bullied by staff, other patients who were encouraged by staff, and I left worse than when I went in. Julianne and Johnathan on the adult psychiatric unit were the worst mental health techs I’ve ever had the misfortune to come across as they constantly talked about me with other patients, made fun of my eating habits and coping skills, and outright stated that they were going to make me stay longer because I tried to stand up for myself after I confronted Julianne for making fun of me with other patients while looking at me. Terrible people who have no right to be in healthcare. They made me feel awful and damaged my mental health when they were supposed to help it and the patients who bullied me there ought to be ashamed of themselves. Don’t ever send a loved one here. This place deserves to be shut down. Awful place and awful people.

Kabir S
1 month ago
1

i was admitted here in 2015, the kids i was with were some great ppl, i hope yall are all alive and doing well. the staff was quite horrible though, in the sense that they did not help us with whatever we were each struggling with and only worsened it. i wanted to get outta there asap so i lied and said i was doing much better every time i checked in with the psych. real unfortunate to see that things havent approved at all in 10 yrs. if anyone that was admitted on or around jan 20 2015, lemme know how ur faring on my ig @kabir.mirzaa

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