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Lakeview Behavioral Health Hospital

1 Technology Pkwy S
Norcross, GA 30092
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The facilities at Lakeview Behavioral Health Hospital in Norcross, GA 5

About Lakeview Behavioral Health Hospital

Lakeview Behavioral Health Hospital is an inpatient drug and alcohol rehab facility located in Norcross, Georgia. They treat adults for substance use disorder (SUD) and those who have co-occurring mental health issues and SUD. They take many forms of private insurance and Medicare. They also take self-pay. They can make a payment plan for you if necessary.

Detox and Addiction Treatment in Norcross

An intake meeting will determine the type of care you need. They can provide 24-hour a day professionally supervised detox along with prescription medication for withdrawal symptoms.

Once you are stabilized you will begin group and individual therapy. You will have a community group where you will set goals for your future and a social services group where you will learn about the resources available to you. You will also participate in groups dedicated to your communication and coping skills.

You will also have recreational therapy that may include working out in a gym or playing sports and board games. You will have plenty of personal time to enjoy the beautiful lake on the grounds, the food and the semi-private rooms.

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Facility Overview

Bed icon 118
Number of Available Beds
Calendar icon 31 - 60
Avg Length of Stay in Days

Latest Reviews

Autumn Hoffman
1 month ago on Google
4
I went here a few months ago and I loved the staff and they were just ever caring the only thing that was not my favorite was there wasn't really any thing like there was only XL scrubs and I couldn't where them when my clothes where being processed
Response from the owner1 week ago
Learning your perspective means so much to us. Thank you for taking time out of your day to share your feedback! We truly appreciate it!
Bridgett Sparks
2 months ago on Google
5
I loved this place. Shilda c is a sweetheart. They really took care of me there.
Response from the owner1 week ago
Thank you for sharing this! We are so grateful to have the opportunity to do the work we do each and every day. We appreciate the feedback!
Melissa Carroll
2 months ago on Google
5
I went here when I was 14-17 and it was not a bad experience AT ALL. I wanna give a BIG shout out too Mrs.kim who worked on the adolescent unit very short blond hair! She saved my life EVERYTIME I came here!! She always respected me, and made me feel like I had something worth living for. The group were fun they made it enjoyable . Always took us out. Listened too me 24/7 and helped with my needs! And helped me ALOT through all my trauma. Gave me the strength too report my rapiest and they helped out with doing so as well. I’m 2 years sober now thanks too the rehab they sent me too.
Response from the owner1 week ago
We appreciate this feedback! We remain focused on offering premier services in a welcoming and respectful environment.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Lakeview Behavioral Health Hospital works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Outpatient rehab enables clients to receive addiction treatment while continuing to work and reside at home. Many programs offer evening, night, and weekend services so that clients may receive treatment on their own schedule. Outpatient treatment modalities typically include addiction counseling, recovery-focused life skills training, and/or medication assisted treatment (MAT). Many programs also provide step-down care, including partial hospitalization (PHP), intensive outpatient (IOP), and standard outpatient services, to align with clients' evolving needs.

Inpatient rehabs feature intensive clinical supervision and a highly structured and supportive environment, meaning they are especially well suited for clients in early recovery and those at risk of relapse. Clients reside at the treatment facility and engage in various therapeutic sessions throughout the day, including addiction counseling and recovery-focused life skills training. Many programs also offer evidence-based complementary therapies, such as meditation and massage.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour clinical care in Georgia reduces the risks involved in detox and addiction treatment. Without access to professional medical care, individuals may experience withdrawal symptoms that become life threatening. For example, alcohol withdrawal can cause delirium tremens, confusion, and cardiac symptoms. Without medical supervision to step in, these symptoms could potentially turn fatal.

Medical detox is the process of ridding the body of addictive substances in a medically supervised setting. If you become chemically dependent on a substance like alcohol, opioids, or benzodiazepines (like Xanax or Ativan), quitting abruptly can cause uncomfortable or even dangerous side effects. Licensed medical professionals ensure the process goes as safely and comfortably as possible while monitoring you 24/7 and administering any required medications,

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Alcoholism is a pattern of alcohol use that involves continued drinking even when it causes problems. Alcoholism is also characterized by a physical dependence on alcohol, which causes the body to experience withdrawal symptoms when alcohol is not present. Due to this physical dependence, medically-supervised detox is often necessary to safely recover from alcoholism. Alcohol rehab in Georgia offers a three-step process of detox, rehab, and maintenance to help individuals recover from alcohol addiction.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

Addiction treatment programs in Georgia help individuals to address substance abuse problems. With various programs available, including outpatient, inpatient, and partial hospitalization programs, you can find the right level of care for your specific needs. You can generally expect drug and alcohol rehab to incorporate evidence-based therapies, such as cognitive-behavioral therapy (CBT), skills training, recovery meetings, and mindfulness-based therapy. When combined, these interventions can successfully help you overcome addiction and continue to enjoy long-term mental health.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Willa Hardamon

Chief Nursing Officer

LaKea Burrison

Director Outpatient Services

William H. Benifield

Director of Human Resources

Enrico R. Williams

Director of Facility Ops

Alexis Summers

Director of Business Office

Lorica Hawkins

Director-HIM

Kandice R. Daniels

Director of Quality & PI

Cheryl B. Leonard

Director of Utilization

Freddy Perez

Manager of Food & Nutrition Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 472946

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Lakeview Behavioral Health Hospital.

Contact Information

Building icon

1 Technology Pkwy S
Norcross, GA 30092

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Reviews of Lakeview Behavioral Health Hospital

1.97/5 (579 reviews)
4
Staff
4
Amenities
4
Meals
5
Value
5
Cleanliness
5
102
4
39
3
14
2
22
1
436

Reviews

5
Best Choice

I have been in the field for quite some time, and have sent more than a few patients to inpatient and acute stabilization hospitals. The reality is that no psych stabilization is fun or meant to be anything close to a Residential, IOP, or even OP program. This hospital has b ... Read More

Seasoned P.
Reviewed on 11/8/2023
Staff
4
Amenities
4
Meals
4
Value
5
Cleanliness
5
1

I stayed here for a week (in March 2019) and I must say it was the worst week of my life. I came out worse than I was. It was the most traumatic experience I ever had. I developed PTSD from it and I lost 15lbs that week. I came here with a bag full of clothes, and hygiene p ... Read More

Reviewed on 10/26/2019
1

My mother was a patient there and was released without a follow up plan. When we voiced concern over the fact that she was given medicine that required follow up care, they pretended to schedule an appointment at an office for 8:00 AM the following morning. When we arrived, ... Read More

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.97 (575 reviews)
ss nn
1 week ago
1

Don’t go here. It was degrading, demoralizing, dehumanizing back in 2023 and still haunts me to this day. DO NOT SEND YOUR LOVED ONES HERE. Yes, frankly, that sentence required all capitalizations. Northside Hospital saved my life and unfortunately they had to send me to the place with an open bed. The social workers here were clueless; for example, one “therapeutic group” was us playing “Hangman” on a white board using categories we made up. Categories proposed by some folks with eating disorders (so we had to make food groups). In the community room, the staff allowed patients to put on television that suggested and/or had violence and suicide as part of the storyline or the main feature. More than once I saw patients getting discharged as they were threatening harm to themselves or others while others were held long after they needed to be released, from speaking with patients’ about their insurance status, what seemed to be based on what insurance would cover. There were no daily therapy sessions, the “daily” “meeting” with your assigned doctor was at best, once, or, like me, never, and only with his “nurse” in charge, enough so that he could bill my insurance company separatedly for the max amount he could attempt while the “meeting” lasted at most 30 minutes (after 48 -72 hours) and subsequent meetings lasting only 5-15 minutes, at most, which determined somehow, each patient’s length of stay. Observations by the staff ? Meaning the two people in charge of 30 acute patients? How could any of them do anything more than herd us like cattle from room to room, unlock bathroom or closet doors, or try to manage intakes and releases? Shut this place down or stop holding people who don’t need to be here so that those who do, actually get care.

Response from the owner
We take this feedback very seriously, and we appreciate your willingness to share. We are troubled by what we have read and feel that it is of the utmost importance that we gather more information so that we can better understand the circumstances. Please contact us so that we can speak with you directly. Thank you.
Terrence Smith Sr
4 weeks ago
1

I will be filling my lawsuit in Federal Court. Northern District of Georgia. Atlanta Division. I will also file a civil rights complaint via The United States Department of Justice, office of Civil Rights . This facility days are numbered the way people are treated. Georgia Regional Hospital, is an example . The Justice Department sat them on their knees. Beware if you are African American, in Lakeview. Today I'm adding an additional statement to this review as of August 19, 2026. My legal guardianship documents were not forwarded to the required departments when I submitted them to admissions . I had problems reaching out to my daughter and to the staff. I was not allowed to visit her because if this problem. My daughter passed away June 16th 2026, one day after being discharged. She had not been taken care of very well. Georgia Regional Hospital refused to accept her because the officials didn't think they could not treat her further for mental . I think they could because they had for the past 15 years especially for diabetes. These hospitals are a shame.

Response from the owner
Reading this is troubling, and we would appreciate having an opportunity to gather more in-depth details regarding the circumstances that led to this review. If you are willing to provide more information, we encourage you to reach out to us. Thank you.
Autumn Hoffman
1 month ago
4

I went here a few months ago and I loved the staff and they were just ever caring the only thing that was not my favorite was there wasn't really any thing like there was only XL scrubs and I couldn't where them when my clothes where being processed

Response from the owner
Learning your perspective means so much to us. Thank you for taking time out of your day to share your feedback! We truly appreciate it!
Peter Mazuryk
1 month ago
1

The staff at this facility do not seem to even care about their patients unless they are experiencing a life threatening emergency. If you need help, don't expect it to come quickly. I witnessed patients who were fainting, passing out, or clearly in distress waiting far too long before anyone responded. The lack of urgency and compassion is deeply concerning, especially in a place where people are already vulnerable. I would not recommend this facility to anyone looking for quality mental health care for themselves or a loved one.

Response from the owner

Reading this is disheartening, though we are grateful for your willingness to provide feedback. To ensure that we fully understand the concern expressed here, we kindly ask that you contact us directly
. Thank you.
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