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Lakeview Behavioral Health Hospital

1 Technology Pkwy S Norcross, GA 30092
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The facilities at Lakeview Behavioral Health Hospital in Norcross, GA 5

About Lakeview Behavioral Health Hospital

Lakeview Behavioral Health Hospital is an inpatient drug and alcohol rehab facility located in Norcross, Georgia. They treat adults for substance use disorder (SUD) and those who have co-occurring mental health issues and SUD. They take many forms of private insurance and Medicare. They also take self-pay. They can make a payment plan for you if necessary.

Detox and Addiction Treatment in Norcross

An intake meeting will determine the type of care you need. They can provide 24-hour a day professionally supervised detox along with prescription medication for withdrawal symptoms.

Once you are stabilized you will begin group and individual therapy. You will have a community group where you will set goals for your future and a social services group where you will learn about the resources available to you. You will also participate in groups dedicated to your communication and coping skills.

You will also have recreational therapy that may include working out in a gym or playing sports and board games. You will have plenty of personal time to enjoy the beautiful lake on the grounds, the food and the semi-private rooms.

Facility Overview

Bed icon 118
Number of Available Beds
Calendar icon 31 - 60
Avg Length of Stay in Days

Latest Reviews

Breanna Fletcher
1 month ago on Google
1
DO NOT SEND YOUR LOVED ONES HERE. i was admitted to this place a few years ago and still think about it daily. it was traumatizing in many ways. i was a minor then, and taken advantage of. i was told that i would be there on a 72 hour hold, but a social worker (i assume) made me sign a paper that gave them consent to hold me longer. we were supposed to have multiple group therapy sessions a day and the entire time i was there, we had two or three, i was there for eight days. we went outside one time for 30 minutes, couldn’t visit with family, most of the food was raw, we only had two phone calls a day which was so hard on my mental health, some of my medications were withheld including my birth control and depression and anxiety medications, some of the staff was rude and dismissing including a psychiatrist. i told him that my doctor thought i had bipolar disorder and he told me my doctor was stupid. i was diagnosed with bipolar disorder a year later. they took us into the adult wing to get to the gym which i thought was unprofessional, and so did some of the staff. the only good thing i can say about this place is that some of the nurses were super sweet and i am thankful that they made my time there a little bit better. i felt extremely helpless and manipulated here.
November rain Owens (Mrs. Carter)
1 month ago on Google
2
one of the employees was constantly telling us we stink. food was great employees were ok.
addy g
2 months ago on Google
1
Showers were boiling hot, many sinks didn’t work, night staff was loud while people were trying to sleep, they punish the wrong people, the bullies weren’t held accountable even if it was happening right infront of their face. Fairly boring, much time to think😐. Some staff were rude in 3 north, gave attitude just for asking a question. The girls side of fairly safe, but the boys side in adolescent… expect fighting or getting pressed every day. Even the girls on the boys side which I don’t understand.. got harassed by some boys. The adults aren’t supposed to see the adolescent groups but I saw the adult groups atleast 3 times in my 7 day stay. I was there because I was a danger to myself & I never talked to anyone tbh. Followed up with 2 people for why I was there & why I was leaving multiple times. Same questions over & over, no actual talk. On my arrival I sat in the waiting room or whatever it’s called for like 5 hours, Along with another girl. I got lunch & lemonade. Btw you will get served lemonade..a lot. I felt dehydrated the entire time. There’s meat in every meal. I understand it’s not supposed to be fun, but I shouldn’t have to lie to get out of there, just saying.
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Location

Accepted Insurance

Lakeview Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehab enables clients to receive addiction treatment while continuing to work and reside at home. Many programs offer evening, night, and weekend services so that clients may receive treatment on their own schedule. Outpatient treatment modalities typically include addiction counseling, recovery-focused life skills training, and/or medication assisted treatment (MAT). Many programs also provide step-down care, including partial hospitalization (PHP), intensive outpatient (IOP), and standard outpatient services, to align with clients' evolving needs.

inpatient iconInpatient

Inpatient rehabs feature intensive clinical supervision and a highly structured and supportive environment, meaning they are especially well suited for clients in early recovery and those at risk of relapse. Clients reside at the treatment facility and engage in various therapeutic sessions throughout the day, including addiction counseling and recovery-focused life skills training. Many programs also offer evidence-based complementary therapies, such as meditation and massage.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Georgia reduces the risks involved in detox and addiction treatment. Without access to professional medical care, individuals may experience withdrawal symptoms that become life threatening. For example, alcohol withdrawal can cause delirium tremens, confusion, and cardiac symptoms. Without medical supervision to step in, these symptoms could potentially turn fatal.

medically-assisted-detox iconMedically Assisted Detox

Medical detox is the process of ridding the body of addictive substances in a medically supervised setting. If you become chemically dependent on a substance like alcohol, opioids, or benzodiazepines (like Xanax or Ativan), quitting abruptly can cause uncomfortable or even dangerous side effects. Licensed medical professionals ensure the process goes as safely and comfortably as possible while monitoring you 24/7 and administering any required medications,

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Alcoholism is a pattern of alcohol use that involves continued drinking even when it causes problems. Alcoholism is also characterized by a physical dependence on alcohol, which causes the body to experience withdrawal symptoms when alcohol is not present. Due to this physical dependence, medically-supervised detox is often necessary to safely recover from alcoholism. Alcohol rehab in Georgia offers a three-step process of detox, rehab, and maintenance to help individuals recover from alcohol addiction.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

Addiction treatment programs in Georgia help individuals to address substance abuse problems. With various programs available, including outpatient, inpatient, and partial hospitalization programs, you can find the right level of care for your specific needs. You can generally expect drug and alcohol rehab to incorporate evidence-based therapies, such as cognitive-behavioral therapy (CBT), skills training, recovery meetings, and mindfulness-based therapy. When combined, these interventions can successfully help you overcome addiction and continue to enjoy long-term mental health.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
teen-program thumbnail image

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
seniors-program thumbnail image

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Willa Hardamon

Chief Nursing Officer

LaKea Burrison

Director Outpatient Services

William H. Benifield

Director of Human Resources

Enrico R. Williams

Director of Facility Ops

Alexis Summers

Director of Business Office

Lorica Hawkins

Director-HIM

Kandice R. Daniels

Director of Quality & PI

Cheryl B. Leonard

Director of Utilization

Freddy Perez

Manager of Food & Nutrition Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 472946

Contact Information

Building icon

1 Technology Pkwy S
Norcross, GA 30092

Fact checked and written by:
Eliza Gale
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Norcross

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Reviews of Lakeview Behavioral Health Hospital

1.9/5 (104 reviews)
4
Staff
4
Amenities
4
Meals
5
Value
5
Cleanliness
5
86
4
36
3
13
2
18
1
369

Reviews

5
Best Choice

I have been in the field for quite some time, and have sent more than a few patients to inpatient and acute stabilization hospitals. The reality is that no psych stabilization is fun or meant to be anything close to a Residential, IOP, or even OP program. This hospital has b ... Read More

Seasoned P.
Reviewed on 11/8/2023
Staff
4
Amenities
4
Meals
4
Value
5
Cleanliness
5
1

I stayed here for a week (in March 2019) and I must say it was the worst week of my life. I came out worse than I was. It was the most traumatic experience I ever had. I developed PTSD from it and I lost 15lbs that week. I came here with a bag full of clothes, and hygiene p ... Read More

Reviewed on 10/26/2019
1

My mother was a patient there and was released without a follow up plan. When we voiced concern over the fact that she was given medicine that required follow up care, they pretended to schedule an appointment at an office for 8:00 AM the following morning. When we arrived, ... Read More

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.9 (100 reviews)
Breanna Fletcher
1 month ago
1

DO NOT SEND YOUR LOVED ONES HERE. i was admitted to this place a few years ago and still think about it daily. it was traumatizing in many ways. i was a minor then, and taken advantage of. i was told that i would be there on a 72 hour hold, but a social worker (i assume) made me sign a paper that gave them consent to hold me longer. we were supposed to have multiple group therapy sessions a day and the entire time i was there, we had two or three, i was there for eight days. we went outside one time for 30 minutes, couldn’t visit with family, most of the food was raw, we only had two phone calls a day which was so hard on my mental health, some of my medications were withheld including my birth control and depression and anxiety medications, some of the staff was rude and dismissing including a psychiatrist. i told him that my doctor thought i had bipolar disorder and he told me my doctor was stupid. i was diagnosed with bipolar disorder a year later. they took us into the adult wing to get to the gym which i thought was unprofessional, and so did some of the staff. the only good thing i can say about this place is that some of the nurses were super sweet and i am thankful that they made my time there a little bit better. i felt extremely helpless and manipulated here.

November rain Owens (Mrs. Carter)
1 month ago
2

one of the employees was constantly telling us we stink. food was great employees were ok.

addy g
2 months ago
1

Showers were boiling hot, many sinks didn’t work, night staff was loud while people were trying to sleep, they punish the wrong people, the bullies weren’t held accountable even if it was happening right infront of their face. Fairly boring, much time to think😐. Some staff were rude in 3 north, gave attitude just for asking a question. The girls side of fairly safe, but the boys side in adolescent… expect fighting or getting pressed every day. Even the girls on the boys side which I don’t understand.. got harassed by some boys. The adults aren’t supposed to see the adolescent groups but I saw the adult groups atleast 3 times in my 7 day stay. I was there because I was a danger to myself & I never talked to anyone tbh. Followed up with 2 people for why I was there & why I was leaving multiple times. Same questions over & over, no actual talk. On my arrival I sat in the waiting room or whatever it’s called for like 5 hours, Along with another girl. I got lunch & lemonade. Btw you will get served lemonade..a lot. I felt dehydrated the entire time. There’s meat in every meal. I understand it’s not supposed to be fun, but I shouldn’t have to lie to get out of there, just saying.

Yes! We_Buy_Houses1
2 months ago
1

When my son went in there they had him wait in a basement for two hours. And then when they finally had him went in they kept changing stories about how long he would be in there to him. This place is like a prison do not go here

morgan mannion
2 months ago
1

I went here in acute psychosis- DO NOT RECOMMEND!! First of all- you assume a mental health facility would be more compassionate in treating someone with psychosis, even if they are severely confused about reality and what's going on around them (which I was). Instead, I was shunned by a large fraction of the staff members and treated with disrespect. My social worker also had little compassion. There were a few nice staff members but for the most part they do not respect you. Instead of being helped with the delusions I was having, I think they were made worse here. Honestly traumatized from my experience here and do not recommend this facility to anyone.

Elizabeth Toseland
2 months ago
1

This place is the dirtiest "hospital" I have ever been to in my entire life. And the people in charge there threaten you if you are a patient. Telling you that you have to be a certain way or they will keep you. They deny access to restrooms, the food is mediocre at best. And they use sleep deprivation as a form of torture. I would never send anyone I actually care about to this facility.

elena Colwell
2 months ago
1

hated it, I never got a pillow, staff on night shift first time I was there was rude, they cussed at kids and threatened to sedate them for just asking to take a shower, note, this was shower time but they refused, no one on one therapy, and well basically NO therapy. all the rooms where half assed the only functioning games there where was uno and the cars had seen better days. half the showers didn't even work and I had a allergic reaction to the lavender soap they gave us even though I have on my chart IM ALLERGIC and they bitched at me for telling them

Kalani
2 months ago
1

Don’t let your kid go to this place. They were fed lies(not by me) and then supported her moving out, and assisted her in planning this when she was released. This place ruined my relationship with my daughter and broke up our home. By the third or fourth day, they had my daughter believing it was my fault she ended up there. Me and her were okay before she went to this place. They did nothing but put her on several more medications and broke what me and my daughter had… Go anywhere else for treatment besides here.

Kimberly Ramirez
3 months ago
1

Worst place EVER ! Be AVOID this place AT ALL COSTS !!!! A few days ago, the ER sent my nephew to this facility to help him with his suicidal thoughts. Instead, we received him with a busted lip and hits to his head from getting jumped by a 15 year old boy. In the facility, his experience was awful from what he says. They get cold showers, bad treatment, consistent fights, bad food, and so much more. The only thing that they want is the money from insurances. These people dont care about their patients. The only thing they do on their reviews and send the same automated messages to act like they care about their reviews.

Meagan Kerr
3 months ago
1

My 10 year old son went here and has Never ever been to any place like this and nor will I ever, EVER allow him to come to this place again. First of all most of the staff is very rude and has an attitude with you on the phone and at the front desk as well. They do not inform you on ANYTHING what so ever about your child. My son reported it is so hot back there and was drenched in sweat when he was discharged. He also mentioned the food was terrible and didn’t even want to eat the food there and was always hungry because the lack of him eating the nasty food. He also said the beds are very uncomfortable he wasn’t getting much rest at night. My child was also attacked By his roommate and was hit multiple Times and left a bruise on my Sons arm and I was NEVER notified this happened. When I spoke to a supervisor she said they don’t report a scuffle and only if the child is injured. Well to me, my Kid being hit and left with a mark is an Injury. That is totally unacceptable. Every time you call, it’s like pulling teeth trying to get to the proper extension to your kid to speak to and half of the time at The correct extension, They do not answer your calls. I tried for 2 hours a couple of times and got no luck. The amount of stress this caused me not being able to talk to my child and the lack of care and communication this place gives Is an absolute disgrace. I do NOT recommend this facility for any care at all!!!! 0/10

Jay Luca-Brown
3 months ago
1

Was here for a week in the pediatric ward in 2021, which was longer than what i was anticipating (72 hour holds being the usual). Like other people have mentioned. I was left alone at first in a basement for hours on end, with a nurse coming in once. Unfortunately, everyone said that they had gone through this same process. One patient (i assume) was roaming around the hallways and entering my room at times without any security to stop them; you can imagine, it made me scared for my well-being. They often would ignore or forget my meal plan / allergy list, so food wasn't guaranteed for me specifically cause of that. I understand that this place is supposed to help you become stable, however the staff only made me feel insane instead of understood. My social worker told me i would be released on saturday, but then i got told by the other facility members it would be another day or two. My parents had to fight hard to get me released, and this place left me with trauma related to doctor offices for about a year. If you go, expect to be there for a long time, and to go through absolute hell for a Dixie cup of water.

Nicolas Derryberry
3 months ago
1

Just not good.. this is what is funded by our tax money.. I know people that had more trauma coming back home from this hospital. The food was not even that good either.. at all really.

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