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Veterans’ Administration Clinic – Berks County, Pennsylvania

2762 Century Blvd Reading, PA 19610
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Lebanon VA Medical Center - Berks County Clinic PA 19610

About Veterans’ Administration Clinic – Berks County, Pennsylvania

Lebanon VA Medical Center – Berks County Clinic provides Behavioral Health services in an outpatient setting. Berks County Clinic is located in Wyomissing, Pennsylvania.

Lebanon VA Medical Center honors America’s Veterans by providing exceptional health care that improves their health and well-being. They hope to be a patient-centered integrated health care organization for Veterans providing excellent health care, research, and education; an organization where people choose to work; an active community partner; and a back-up for national emergencies.

In an attempt to better serve Veterans in the areas in which they live, they have established community-based outpatient clinics in Berks, Dauphin, Lancaster, Schuylkill, and York Counties in addition to the primary care clinics located on the main campus in Lebanon.

Some of the services offered by Lebanon VA Medical Center – Berks County Clinic include Behavioral Health Care, Primary Medical Care, Women’s Health Care, Occupational therapy (counseling and evaluation), Neurology (follow up evaluation via telehealth), Dermatology (telehealth), and Retinal imaging.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new health care technology including video conferencing and health monitoring devices that can connect patients to their health care team.

Latest Reviews

Douglas Wortman
2 months ago on Google
5
The staff here have always taken very good care of me.
Pasquale
6 months ago on Google
2
Cannot get through to them on the phone. They don t call back in the a lot of time . Sometimes I see them Amazon..
Christopher A
1 year ago on Google
5
Great people providing great service to our Veterans!!!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.6 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Clients receiving services from a rehab aftercare program are usually stable and in the maintenance phase of recovery, having completed detox and/or intensive inpatient treatment. Rehab aftercare services can vary widely based on clients' individual and evolving needs, but often include peer coaching, relapse prevention support, 12 step program induction, and medical, mental health, and social service referrals. Individual care plans are typically developed by the client in partnership with their case manager and care team.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills are the mental and social skills that are necessary to navigate day to day life. Addiction diminishes or eliminates these skills, so they must be relearned and practiced during drug rehab treatment in Pennsylvania.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Jeffrey A. Beiler II

Medical Center Director VA Lebanon Health Care

Jaconda M. Lightburn, DHA, MS, VHA-CM

Associate Director VA Lebanon Health Care

Ashley Klick, MSN, MHA, BSN, RN

Nurse Executive VA Lebanon Health Care

Stuart A. Roop, MD, FCCP

Chief of Staff VA Lebanon Health Care

Kathryn Barley, LCSW

Assistant Director VA Lebanon Health Care

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 234176

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2282

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (484) 220-2572
Building icon

2762 Century Blvd
Wyomissing, PA 19610

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Reviews of Veterans’ Administration Clinic – Berks County, Pennsylvania

4.4/5 (24 reviews)
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Google Reviews

4.4 (24 reviews)
Scott H
1 week ago
1

I’ve been to see Dr Jain a few times. It’s a waste of time. She refuses to treat everything and anything you go to her for. Last time requested STD testing as I just got out of a relationship and she did all the tests EXCEPT THE ONES I SPECIFICALLY REQUESTED. Simple case of folliculitis, you need to see a dermatologist. Treated myself with antibiotics packaged for fish. She told me my neck is fine the first time I saw her because I had my weed card and that’ll help the pain. Last time she wanted me to go to pain management without ever even having my neck looked at and my back hasn’t been looked at in more than a decade. You don’t want to go here unless you want to have to fight like a momma bear protecting her cubs to have the patients advocates let you go elsewhere. I would give 0 stars if I could because every time I’ve seen her, I’ve received 0 help. She thinks her purpose is to be a triage for specialists. She doesn’t have to treat or even look at things that a patient is concerned with. That’s what the real doctors called specialists are for I guess.

Douglas Wortman
2 months ago
5

The staff here have always taken very good care of me.

Pasquale
6 months ago
2

Cannot get through to them on the phone. They don’t call back in the a lot of time . Sometimes I see them Amazon..

John Dirks
1 year ago
5

Christopher A
1 year ago
5

Great people providing great service to our Veterans!!!

Christopher Cockrell
1 year ago
5

Good staff here compared to other VA outpatient centers I’ve been too. I never seem to wait very long or anything while visiting this office.

Terry Mullins
1 year ago
5

Nice staff. Clean and organized. PCP need to be more flexible and not 110% by the books for us recovering and wounded Veterans

Mark Guinther
2 years ago
4

The Berks VA was my first experience in the VA system. My doctor changed my medication and left me in pain. I felt like humans treat animals better. I was having a hard time getting help and was extremely frustrated at first. Nurse manager Jean came to my rescue and found out that the pharmacy was the one that made the change. My doctor was not told that I had any issues. Now I am back to feeling like my old self. If you are having issues with the Berks VA, keep asking for help though the chain of command. They will listen and want to help us veterans.

Tim Ratliff
2 years ago
5

Fred Helm
2 years ago
5

Clean and mostly friendly place to be personnel there are mostly friendly

Gary Freyberger
3 years ago
4

Because I didn't feel I needed the services they sent me for, I was literally pushed out with no answers to issues I had. Very rude. Lebanon Veterans Hospital is 100% better.

Patricia Bukowski
4 years ago
5

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