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MercyFirst – McKeown House

525 Convent Road
Syosset, NY 11791
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MercyFirst - McKeown House NY 11791

About MercyFirst – McKeown House

MercyFirst has been providing human and social services to children and families in need across New York for over a century. Their services are geared toward keeping families together while providing a safe and supportive environment where children can thrive. Their McKeown House is located in Syosset, New York.

Here, they provide short-term residential care for children and adolescent victims of trauma, including unaccompanied migrant children. This program offers a safe and nurturing environment to support healing and development.

They also operate group homes in the community to support children and families involved in the child welfare and juvenile justice systems. The agency provides foster care services and works to place children, especially those from teen parents, in a stable and loving home.

Specialized programs like Bridges to the Future help foster care youths prepare for the future via vocational skill training, life skill coaching and educational support. The agency supports adoption processes to ensure permanent family connections as well. They also offer preventive services, mental health care and other community-focused programs. The goal is to help families and prevent the need for foster care placement.

Their services are typically trauma-informed, family-oriented and gender appropriate. It’s all about laying a strong foundation for a better tomorrow and helping families and children realize a brighter future.

MercyFirst’s culture of care and professional excellence makes them a haven, particularly for teens experiencing severe trauma from abuse, neglect or abandonment. The agency strengthens families and promotes general community wellbeing. Their genuine commitment to providing trauma-informed care is evident from their Certification by the Sanctuary Institute.

Celebrated Services and Inclusive Care

They’re also accredited by the Council on Accreditation with residential programs licensed by either the NYS Office of Children and Family Services or the NYS Office of Mental Health. MercyFirst is a proud LGBTQIA+ inclusive and affirming agency. They also participate in the Federal Breakfast/Lunch Snack Program.

The agency particularly has a strong presence across three of the five boroughs of New York City including Brooklyn, Queens and Staten Island. They also have facilities across Long Island. This facility on Covenant Road in Syosset within Nassau County is their administrative office. You can link to all their service locations for assessment and the requisite support from here.

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Fact checked and written by:
Chika Uchendu
Edited by:
Courtney Myers, MS

Latest Reviews

Vinny Marcellino
2 weeks ago on Google
1
I was in this facility back from 1999-2001 the only good memories I have is being part the the ECAD program where we trained the dogs for the disabled. Other than that this place was terrible I was physically and mentally abused by both staff and residents. A resident broke my nose because I blocked his shot playing basketball and he got a slap on the wrist. A staff member named Mr. Wayne came in my room at 4am and pushed me awake several times out of a deep sleep I got scared and swung and broke his nose and ended up going to jail. CRT was a joke they liked restraining you for getting loud. The sex offenders were alllowed out when we were out and no one cared and they would try and do weird things to us.
Peter H
2 months ago on Google
2
I was here for 2 years from 2004 to 2006. I was 11 when I entered and 13 when I left. Although I can say there are some good memories from here I can say most of them are terrible. From being sexually assaulted by another resident to being slammed around by "crt" to the staff flat out lying to the courts and my family to make it seem like I needed to stay there for more treatment. What started as a "30 day diagnostic" turned into over 2 years of my life filled with trama. There were a few good folks there though, and the number one person who sticks out to me were the math teacher Mr.Oconner and my basket ball coach Kyle. I was on so many different medications I felt like a zombie. Im lucky to say im a very healthy and productive member of society but I can see how most of the kids who stayed here are not doing well these days.
Karyzma Adams
5 months ago on Google
1
None of the workers seem to be in any way, shape, or form eligible for the positions that they took on. As a former foster kid from here. Looking into the records department, I've been given extremely vague and indirect information on receiving anything I've asked for. I do agree this place needs to be shut down and I have no clue on how it hasn't been at all. Nobody is helpful. No one reaches out. No one answers the phone calls. It's really a shame how they pretend to be helpful and are extremely far from it.
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5.5 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Renée Skolaski

President & CEO

Joanne Cordaro

Chief Administrative Officer

Achim Kretschmer

Chief Technology Officer

Floaria Ladja

Executive VP, Performance & Quality Improvement

Katya Lanfant

Chief of Staff

Madeline MartÍnez

VP, Mission Integration

Kerri Sneden

VP, Resource Development

Brian Hecker

Board Chair

Contact Information

Building icon

525 Convent Road
Syosset, NY 11791

Explore Other Centers Near Syosset

Reviews of MercyFirst – McKeown House

3.25/5 (64 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.25 (64 reviews)
Vinny Marcellino
2 weeks ago
1

I was in this facility back from 1999-2001 the only good memories I have is being part the the ECAD program where we trained the dogs for the disabled. Other than that this place was terrible I was physically and mentally abused by both staff and residents. A resident broke my nose because I blocked his shot playing basketball and he got a slap on the wrist. A staff member named Mr. Wayne came in my room at 4am and pushed me awake several times out of a deep sleep I got scared and swung and broke his nose and ended up going to jail. CRT was a joke they liked restraining you for getting loud. The sex offenders were alllowed out when we were out and no one cared and they would try and do weird things to us.

Peter H
2 months ago
2

I was here for 2 years from 2004 to 2006. I was 11 when I entered and 13 when I left. Although I can say there are some good memories from here I can say most of them are terrible. From being sexually assaulted by another resident to being slammed around by "crt" to the staff flat out lying to the courts and my family to make it seem like I needed to stay there for more treatment. What started as a "30 day diagnostic" turned into over 2 years of my life filled with trama. There were a few good folks there though, and the number one person who sticks out to me were the math teacher Mr.Oconner and my basket ball coach Kyle. I was on so many different medications I felt like a zombie. Im lucky to say im a very healthy and productive member of society but I can see how most of the kids who stayed here are not doing well these days.

Karyzma Adams
5 months ago
1

None of the workers seem to be in any way, shape, or form eligible for the positions that they took on. As a former foster kid from here. Looking into the records department, I've been given extremely vague and indirect information on receiving anything I've asked for. I do agree this place needs to be shut down and I have no clue on how it hasn't been at all. Nobody is helpful. No one reaches out. No one answers the phone calls. It's really a shame how they pretend to be helpful and are extremely far from it.

Margarita Lima lux
9 months ago
5

Soy Jonathan xic lima y agradezco todo lo q isieron x mi me ayudaron de masiado sobretodo mi buen amigo tomas y Royerd fueron un gran a poyo para mí gracias x todo en verdad me dieron la mejor bien venida Cintya y Samanta 🫂❤️🫂

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