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Meritus Medical Center

11116 Medical Campus Road
Hagerstown, MD 21742
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Meritus Medical Center MD 21742

About Meritus Medical Center

Meritus Medical Center is a hospital based provider of substance use treatment in Hagerstown, Maryland offering crisis stabilization, behavioral health and outpatient addiction services through Meritus Behavioral Health Services and the Meritus Crisis Center.

The campus serves adults across the tristate region seeking help for drug and alcohol addiction and co-occurring mental health conditions.

The program emphasizes low barrier, compassionate care designed to connect people in crisis with the right next steps in recovery.

Compassionate Follow Up Care

Care often begins at the Meritus Crisis Center, a six bed inpatient facility offering short stay stabilization, evaluation and monitoring for up to 72 hours while linkage to longer term treatment is arranged.

Admissions can come through the mental health urgent care facility or the emergency department, helping reduce barriers for those in immediate need.

Clients can also access outpatient behavioral health services, including assessment, diagnosis and counseling, medication evaluation and follow up care.

Therapy formats include individual, group, family and couples sessions, with referral pathways into residential or intensive outpatient addiction treatment.

Quick Facts to Know

  • Location: Hagerstown, Maryland on the Meritus campus off Robinwood Drive
  • Levels of care: Crisis stabilization, inpatient behavioral health and outpatient substance use services
  • Who they treat: Adults 18 and older, including those with co-occurring mental health conditions
  • Approach: Confidential assessment and talk therapy, medication management and wellness classes
  • Payment options: Medicare and Medicaid, private insurance and military insurance, self pay and financial aid
  • Amenities: Home like, six bed Crisis Center on a full hospital campus

Similar Rehab Centers

Facility Overview

Bed icon 300
Number of Available Beds

Latest Reviews

Patricia De Benedetto
1 week ago on Google
5
I don't know why people don't give this hospital 5 stars! We went there last Sunday, and they were the nicest and most professional nurses and doctors I have ever experienced in a hospital. I have to thank all the personal nurses and doctors for their rapid service.
Response from the owner1 week ago
Thank you for the kind words and five-star rating, Patricia! We appreciate it and we'll be sure to share this with the staff.
Brian H
2 weeks ago on Google
5
Brian is the best X-Ray tech
Response from the owner1 week ago
Thanks for the review and five-star rating.
William Tyler
1 month ago on Google
5
Nurses and lab techs, as well as everyone working in the ER area are doing an outstanding job under very difficult circumstances. Thank you
Response from the owner1 week ago
Thanks for the kind words and five-star rating! We'll be sure to share it with the staff.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Meritus Medical Center works with several private insurance providers, please contact to verify your specific insurance provider.

Preferred Mental Health Management
Geisinger
Integrated Behavioral Health (IBH)
Johns Hopkins Health Plans (JHHP)
Trinity Health Network
Zelis

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient rehab enables clients to focus exclusively on their recovery while living in a highly structured and supportive environment. Inpatient treatment is typically designed for clients who have just completed detox, are in early recovery, and/or are at an elevated risk of relapse. Their treatment generally involves intensive addiction counseling, including individual, group, and family counseling. Many inpatient rehabs also offer recovery-focused life skills training and/or holistic therapies, such as yoga, massage, and meditation.

For intensive-level rehab treatment, 24-hour clinical care in Maryland is an essential tool. Medical staff are available around the clock to supervise the process, which involves cleansing the body of toxins. Close supervision is necessary due to the potential risks of withdrawal symptoms. Medical experts on-site are available to prescribe medications and other forms of treatment to address these symptoms and ensure a safe detox process.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Maulik Joshi

President & CEO

Carrie Adams, Pharm.D.

COO

Josh Repac, CPA, M.B.A.

CFO

David Lehr

Chief Strategy Officer

Anand Budi, M.D.

Chief Medical Officer

Heather Markell, MSN, RN, CEN

Interim Chief Nursing Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Meritus Medical Center.

Contact Information

Building icon

11116 Medical Campus Road
Hagerstown, MD 21742

Explore Other Centers Near Hagerstown

Reviews of Meritus Medical Center

2.28/5 (482 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.28 (482 reviews)
Patricia De Benedetto
1 week ago
5

I don't know why people don't give this hospital 5 stars! We went there last Sunday, and they were the nicest and most professional nurses and doctors I have ever experienced in a hospital. I have to thank all the personal nurses and doctors for their rapid service.

Response from the owner
Thank you for the kind words and five-star rating, Patricia! We appreciate it and we'll be sure to share this with the staff.
Bithia
1 week ago
1

Almost every time I have blood drawn at this facility, I end up being stuck with the needle multiple times before someone is able to get my blood. There have also been times when the needle is moved around while it’s in my arm, which leaves my arm very achy and sore afterward. I understand that blood draws can sometimes be difficult, but having to be stuck multiple times nearly every visit has become very frustrating and uncomfortable.

Response from the owner
We strive to provide the best possible service to our patients and are sorry that is not what you experienced. If you would like to speak with someone, please send an email to web@meritushealth.com with your contact information and someone will be in touch with you.
Brian H
2 weeks ago
5

Brian is the best X-Ray tech

Response from the owner
Thanks for the review and five-star rating.
Caroline Happel
4 weeks ago
1

I’ve been to Meritus for numerous reasons, and I can say every time it was a horrible experience. My most recent time I was throwing up and my body began to tense up, my face began to fall numb and my hands were frozen so badly that they ached horribly. I had no idea what was happening so I went to the ER. I had to be wheeled in because I could barely walk without feeling like I was going to pass out. When I went in I couldn’t speak and the nurse pushed a keypad towards me and asked me for my SS number. I looked at her in disbelief because my hands are frozen and crumpled unable to move and when I said I couldn’t remember it much less type it out she gave me an annoyed look. When we got a room they did a few tests and when I tell you we were there for almost 8 hours and got absolutely nothing concluded I’m not lying. We eventually were pushed out into the waiting room with my IV still in my arm and had to wait another hour before I literally had to beg them to just discharge me because nothing was happening whatsoever. We never got my labs back, never found out why my body reacted so violently to me throwing up, and overall had such a horrible experience. Emergency rooms are supposed to be places that you can rely on for care, but Meritus has let me down every single time.

Response from the owner
Caroline, we strive to provide the best possible service to our patients and are sorry that is not what you experienced. If you would like to speak with someone, please send an email to web@meritushealth.com with your contact information and someone will be in touch with you.
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