New Season Treatment Center – Gastonia Rehab in Gastonia, NC

New Season Treatment Center – Gastonia

1455 E Franklin Blvd Gastonia, NC 28054

Top 10 Rehab In Gastonia

About New Season Treatment Center – Gastonia

MAT allows clients to use FDA-approved medications over a longer timeframe to manage cravings and reduce the risk of relapse. New Season has methadone, buprenorphine, or Suboxone as options. The long-term goal is for a client to reach stable recovery and taper off the medication support.

Counseling supports MAT by helping clients explore the emotional and mental beliefs that have impacted substance use. They are able to process their emotions with a trained professional, learn new life skills, and develop habits that allow them to live a substance-free lifestyle long term.

New Season–Gastonia Treatment Center accepts Medicaid, Medicare, and private insurance plans that might include Cigna, Humana, Blue Cross Blue Shield, Aetna, Amerigroup, Ambetter, United Healthcare, and more. Insurance plans vary, so be sure to verify coverage information and out of network benefits with the insurer.

Latest Reviews

Jena Barkley

3 months ago on Google

This teeatmemt center is so different to ones ive been to in the past. They treat you like the human being you are not a number. All the counselors are amazing. If your assigned counselor is occupied and you need to talk, they all listen. If you work your program correctly you can make great improvements with the skills and support you are giving here. Special appreciation for Mrs.Kim! She ALWAYS goes above and beyond for my husband and I when we have any issues. I'll forever be thankful for all my team has done for me here.

Response from the owner2 years ago

Hi Jena, we are so happy to hear that your treatment team is having such a positive impact, and that you are achieving your recovery goals. We believe treatment services should be delivered in a welcoming, supportive and caring environment so your comments mean a lot to us. Thanks so much for taking the time to share your experience and encouraging others to start treatment.

Lil One

3 months ago on Google

Such an amazing facility and wonderful Staff!!! Thank u all soooo much for everything y'all do for me/us!!!

Brianaca Dixon

5 months ago on Google

Why are they so SLOWWWWWWWWWW omg Help them hire some folks so we can stop waiting 39 days to dose

Response from the owner6 months ago

Hello Brianaca, we are glad your counselor is having a positive impact and we apologize for any difficulties you may have encountered. Thank you for sharing feedback that can help us improve and better serve our patients and community. We look forward to continuing to work toward your satisfaction.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

8.2 / 10

Gallery

New Season - Gastonia Treatment Center NC 28054

Location

Accepted Insurance

New Season Treatment Center – Gastonia works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Cigna

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient

Intensive outpatient programs (IOP) evolve with clients' changing needs and are often well-suited for clients exiting inpatient rehab and those at an increased relapse risk. These programs typically involve between nine and 20 hours of treatment weekly, with the intensity and frequency of care decreasing as clients stabilize. Most intensive outpatient rehabs integrate a variety of treatment modalities to maintain a high level of individualized care. Services generally include counseling, recovery education, and medication assisted treatment (MAT).

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

(980) 285-2990

Website

1455 E Franklin Blvd
Gastonia, NC 28054

Get Help Now - 910-260-4665

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Reviews of New Season Treatment Center – Gastonia

3.9/5 (42 reviews)

Google Reviews

3.9 (42 reviews)

Phillip Laboy

1 month ago

So there is no wonder this place has a 3.9 rating because their service is terrible and they have the biggest turnover rate when it comes to counselors and staff. I am a patient at this facility and have been for five years and have slowly watched it go downhill ever since they opened up in gastonia. Today was the most horrible service I have ever gotten and was lied to by Michael the so called program director. Up until about a month ago when you checked in online and if you were on hold for something you're Patient I'd number still stayed at the top until you were done with your drug test, assessment or etc, that way if you spend 35 minutes with your counselor they take you off hold and you don't have to go all the way back to the end of the line. Well today when I checked in I spoke with the Program director Michael at the front and he told me I had to see my counselor and that when I was done with her come back and let him know, so I check in and spend almost 40 minutes with my counselor and within that time 30 more people check in, so when I'm done I go back to the front desk and tell Michael the program director and I told him that I had already checked in and that I shouldn't have to go all the way back to the line. Well first he tells me that he will let the nurses know so they can dose me and that way I can be on my way (which he completely lied about) I waited for a couple minutes and I didn't see my number on the screen so I went back to the front desk where Michael the program director was and asked him what was going on and at this time he proceeded to treat me like I was bothering him and told me that I would have to go to the back of the line. Which is completely unprofessional especially for people who work and in my case I actually run a professional business with a 4.9 rating. Also this program director Michael is not very professional the way he carries himself. He is always bumping knuckles with the patients there at New Seasons and treats the facility like a hang out spot rather than a actual treatment facility. Horrible and unprofessional behavior from Michael the program director.

Nydia

2 months ago

This is my second review because I wanted to let others know about my 5 year experience at this treatment center! They were supposed to give my husband and I a month take home about 6 months ago, two different doctors approved mine, and my husband was approved by one! We kept asking, and kept asking, and kept asking, but really no one knew anything! Then we were both at 2 weeks and having housing issues at the time (which we both explained to them) SUPPOSEDLY missed a callback, got knocked down to one week (which really should've been two weeks from the month they never gave us) then we again SUPPOSEDLY missed a callback (when I say SUPPOSEDLY, I mean they're calling while we're working, if we don't answer and they don't leave a message, it's considered a missed callback) after 5 years of no failed drug test, showing up when we're supposed to, doing everything they tell us to do, except answering the phone while we're working, we have to go every single day, oh but they let us have a weekend take home! It took us almost 5 years to get to where we were and now we're back down to starting over?! All because most people work from 9 to 5 and they're only open until 11 am (even though their website says 1 pm)! Then how about my husband and I both sat in 1 hour counseling sessions the day they took our take home, but neither one of our counselors told us anything, they left that to Miss Kim, the lone nurse that should be running the place! She's the nurse I mentioned in my previous review, and many times I have been there and Miss Kim is running around working her butt off, while everyone else is goofing off and talking to each other! I went and read other reviews and one person said it's like they don't care if you have a job, and I couldn't agree more! If you work and can't answer the phone, you're punished! If you work and need to be in and out, good luck with that! It used to be in and out, but now every time I go in which was once a week, I would be there one to 3 hours! Oh and I found out today that if you don't have your name on your voicemail, they can't leave a voicemail, that would've been good to know about 5 years ago! This place is a joke, they hold you accountable to high standards, but don't hold themselves to the same high standards! I've never done well with situations like that! I was reading a article the other day about how clinics make it hard to maintain sobriety, and I honestly couldn't agree more! Nowadays there are so many virtual options, that if they don't get this situation fixed, that's where I'm turning to! Also virtual options have actual licensed therapists, group sessions, month supply immediately, etc.. Update after researching IS THERE A FEDERAL MANDATE WHERE THEY HAVE TO MEDICATION CALLBACKS TO COUNT MEDICATION! No there's not, so basically they're just ruining my life for fun! It is what it is, because like I told their Program Director yesterday, there are too many options that I don't have to jump through hoops to get medication for 30 days immediately! I started this when rules on Bupenorphine where strict, but now that they aren't, I'm looking for a different solution!

Nydia Conley

I don't know why Google doesn't give the option for zero stars, because they don't even deserve one! I have been coming here for over 5 years, I have never failed a drug test, never missed a day, always followed the rules, and did what I was supposed to do to maintain my sobriety! With all that being said, this place has the highest employee turnover rate, I've ever seen anywhere in my entire life! In the 5 years I've been coming, they've had 3 Program Directors, I've had about 10 different counselors, and the only people left since I started is one nurse and the doctor! Every time you get used to talking to your counselor, they switch you to someone else! I hope you're comfortable telling your life story over and over and over and over! Honestly after about the 3rd counselor, I just gave the basics, because really it doesn't matter! I have had some issues in the past year with housing and other things going on in my life, and I explained that I don't have a phone really, unless my other bills are paid, that's the last bill I pay! Apparently they called me 3 weeks ago for a callback (even though they don't have my new phone number) and I didn't answer! I gave them my new number the next week when they told me! Fast forward 3 weeks later, they took my one week take home, from a missed callback 3 weeks ago! Every time they get a new director it's a new set of rules! The last director stole almost 1000 dollars from my husband, (he had Medicaid and they were still taking his money weekly) and the money wasn't returned until this new director took over! With all that being said, it's hard enough to maintain sobriety, without all the flaming hoops they make you jump through! Take it from me, if you want medication without all the hassle, there are many online alternatives, that don't punish you for missing a phone call while working!

3 months ago

This teeatmemt center is so different to ones ive been to in the past. They treat you like the human being you are not a number. All the counselors are amazing. If your assigned counselor is occupied and you need to talk, they all listen. If you work your program correctly you can make great improvements with the skills and support you are giving here. Special appreciation for Mrs.Kim! 💜She ALWAYS goes above and beyond for my husband and I when we have any issues. I'll forever be thankful for all my team has done for me here.

Response from the ownerInvalid relative date format:

Such an amazing facility and wonderful Staff!!! Thank u all soooo much for everything y'all do for me/us!!! 🙏🙏🙏💯💯💯

6 months ago

Richard Raines

I've been going here almost 2 years and have been getting take homes over a year and I've only charged a couple times when I first started and always paid the very next day well today I went to pay and the lady told me that I owe $125 for where I've been charging and I do not owe them anything. But most people I've talked to said that I will have to pay it because they've been doing everybody like that since they've gotten the egage app. My friend goes everyday and pays but a couple weeks ago they took $90 when he paid for his doses saying that he owed it and wasn't going to let him dose unless he paid. I use to like this place but it has gotten terrible in the last 3 month's. And another they want even let people charge so how in the hell would they let someone get over a hundred dollars behind. Maybe if they could keep help they wouldn't have this problem. I went to take a drug test one morning and the lady was under a blanket with a little heater and I had to knock and knock to wake her up so I could take my test. If they steal my money from me I'm going to look for somewhere else to go that can keep up with there paperwork because that's a lot of my that I don't have. I go every Thursday and pay $105 4 time's a month and I have proof when I use my card but guess what there card machine is gone no×. Wonder why but they will be writing me a receipt for now on. I just hope someone can take care of this and see that I don't owe them anything. Just love the new sign saying no video's or pictures in a public area but you can have them. Please tell me to stop and I will personally sue the person that tells me. You need to look up the law before telling people what they can and can't do IN A PUBLIC SPACE G.S 3802 anyone can video anything their eye can see when in public. There's no privacy in public. So anywhere YOU have cameras we can. I will be posting my video of this on YouTube so I can have my 1st ammendment auditor's come pay yall a visit plus calling cooperate office right now.

Hi Richard, your feedback is important to us and it has been shared with leadership. The team at New Season Treatment Center in Gastonia is committed to providing the highest standard of patient care and we apologize for any unfavorable experiences. We recognize current issues with the new Engage app and are working on its implementation; with time, we believe it will improve the overall patient experience. Thank you for taking the opportunity to share your concerns with us, so that we can use them to improve our centers for all of our patients.

galen Black

7 months ago

Its actually the best methadone clinic I've attended. They have the coolest program director. U can tell he is just an all around great guy. There is never a long wait time to dose. The nurses are amazing I really like them all. && I have the best counselor. She really cares about her patients getting there life together. I would highly recommend this clinic to anyone who has substance abuse problems.

Hi Galen, thank you for taking the time to leave a review recommending us to others. We appreciate your kind words about the team at New Season Treatment Center in Gastonia and we're glad we've been able to provide you with the welcoming, supportive environment that all New Season centers aim for. Thank you for entrusting us with your care.

Stephanie Rinkowski

8 months ago

The people are awesome, the new director really seems to care about everyone.

Josh

1 year ago

Grateful for this place and love all the staff there sometimes there's a wait but better than being in the streets

Hi Josh, thank you for your kind words and for taking the time to leave a review recommending us to others. We're happy the team at New Season Treatment Center in Gastonia has been able to provide you with a positive experience and we hope to continue working to your satisfaction.

lee griffin

Since this place has moved it has been a disaster. I shouldn't have to sit 2 hours waiting to dose. 1 nurse and she calls 1 person every 15 minutes. I'm going to transfer if they can't get their act together.

Hi Lee, we sincerely apologize for any difficulties you have experienced and we thank you for sharing your concerns with us. We are diligently working to make improvements which will allow us to better and more efficiently serve our patients and community. We hope to continue working toward your satisfaction.

Ryan Border

2 years ago

DO NOT GUEST DOSE HERE IF YOUR GUEST DOSE ORDER IS NOT IN TIP TOP SHAPE THEY WILL LET YOU GO WITHOUT DOSING EVEN IF YOURE ON TRIPLE DIGIT METHADONE

Thank you for providing feedback. Your concerns have been shared with leadership and we apologize for any inconvenience you may have experienced. We assure you we take these matters seriously and hope to work toward improvements for the benefit of our patients.

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