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North Kent Guidance Services

5250 Northland Drive NE, Suite A
Grand Rapids, MI 49525
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North Kent Guidance Services MI 49525

About North Kent Guidance Services

Outpatient care is typically what people picture to think of when they picture therapy or counseling. Clients make regular appointments to meet with their care team while continuing to live at home. Since outpatient care lacks 24 hour supervision of an inpatient program, it’s typically recommended for those with mild symptoms or who have completed a higher level of care previously.

Clients receive individualized treatment following an assessment. Services offered include therapy for individuals, groups, families, and couples, cognitive (CBT) and dialectical behavioral therapy (DBT), and eye movement desensitization and reprocessing (EMDR). Clients can also serve nutritional counseling and forensic and court services.

North Kent Guidance Services accepts most insurance plans. Although it doesn’t list examples, these may include Beacon, ComPsych, Wellmark, Aetna, and Amerigroup. Clients are encouraged to confirm coverage with their plan. Out of network benefits may vary.

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Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Peter Lee, PhD

Latest Reviews

Devin
3 weeks ago on Google
5
I went to Kent for an ADHD screening. Everywhere else was booked 6 months out, but Kent was able to start the process for me within 2 weeks. The whole process took under a month. I can’t even begin to express how grateful I am for a smooth and timely process. Dr. Chris Ehle was to the point, kind, and welcoming. The ADHD tester I had, Max, made me feel welcome. He did great at explaining the tests and directions to me, and helped to calm my nerves as I was VERY nervous and not knowing what to expect. I think most of the negative reviews on here are from people who don’t understand the process of ADHD testing, how insurance is billed, or just unhappy they didn’t get the diagnosis (drugs) they wanted. I’d definitely go to this place again. The front desk lady was also very kind and FAXed my results over to my doctor and therapist super quickly. Thank you Kent!
Response from the owner1 week ago
Hi Devin, Thank you for taking the time to leave us your review. Your feedback is what helps us to continuously get better. Thank you for your business. North Kent Guidance Services
J. D.
10 months ago on Google
1
The lack of formal diagnosis performed for me in 2021 when I was desperate for answers left me on a path of misdiagnosis and multiple suicide attempts. I gave “too many” perceived false responses, according to Dr. Chris Ehle, who I did not see or speak to for more than 30 seconds during my evaluation. No one explained the questions to me and I do struggle with reading and comprehension so, of course I struggled with my answers and understanding their meaning. But I guess I am just “overstating problems” according to this facility. I could have saved myself a lot of pain and suffering had I been given my proper diagnosis the first time. You know, the whole reason I got evaluated to begin with. Luckily, I never gave up on myself and eventually did get the proper evaluation and successful treatment. I just wish I had the luxury of doing my job as poorly as Dr. Chris Ehle and remaining gainfully employed. How truly sad. Also, if you request further comment or resolution from Dr. Chris Ehle as their automated system will suggest, they will require you to schedule an appointment with the doctor. Aye caramba…
Response from the owner3 months ago
Hi J. D., we'd like to apologize for your experience. We always make an effort to help all our clients and we're sorry we didn't meet your expectations. Please give us a call at (616) 361-5001 so we can make this right.- Regards, North Kent Guidance Services
Emily Cobb
1 year ago on Google
5
I had a great experience here with my adult adhd assessment. It changed my life. While I was initially actually diagnosed with adhd when I was 11, since my parents chose not to medicate me or what not and hoped I’d “grow out” of it, my adhd went untreated and apparently undocumented. Started seeing a psychiatrist and since we couldn’t track down the documentation, I needed to be retested at 30 years old before we could try certain meds. Sure enough, the adhd combined results spoke for themself. I actually also have anxiety, ocd (pure O), and depression, too. My psychiatrist and I started the med trial and error period, and after 4 months consistently on my two meds (Vyvanse for adhd, Prozac for the others,) I can honestly say my quality of life has increased dramatically. I’m doing better at work and in my personal life. North Kent changed my life!! Also, I went in thinking “what if I don’t actually have adhd,” and I realized well, if I don’t, the test will at least answer that and give me other answers for what’s actually going on. No matter what, you’ll get answers and will have guidance for the next steps. Highly recommend this place.
Response from the owner6 months ago
Dear Emily Cobb, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -North Kent Guidance Services
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.7 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

12 step programs are typically community-based and peer-led, though many rehabs base their treatment models on this approach. Participants engage in regular 12 step meetings, which are anonymous, free, and accessible multiple times a day, 365 days a year in most communities. Participants are also mentored by self-selected sponsors who support them as they work through the 12 steps of recovery, which include addressing the causes of the disease, taking personal responsibility, and relinquishing control.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

5250 Northland Drive NE
Suite A
Grand Rapids, MI 49525

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Reviews of North Kent Guidance Services

2.83/5 (23 reviews)
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Google Reviews

2.8260869565217 (23 reviews)
Devin
3 weeks ago
5

I went to Kent for an ADHD screening. Everywhere else was booked 6 months out, but Kent was able to start the process for me within 2 weeks. The whole process took under a month. I can’t even begin to express how grateful I am for a smooth and timely process. Dr. Chris Ehle was to the point, kind, and welcoming. The ADHD tester I had, Max, made me feel welcome. He did great at explaining the tests and directions to me, and helped to calm my nerves as I was VERY nervous and not knowing what to expect. I think most of the negative reviews on here are from people who don’t understand the process of ADHD testing, how insurance is billed, or just unhappy they didn’t get the diagnosis (drugs) they wanted. I’d definitely go to this place again. The front desk lady was also very kind and FAXed my results over to my doctor and therapist super quickly. Thank you Kent!

Response from the owner
Hi Devin, Thank you for taking the time to leave us your review. Your feedback is what helps us to continuously get better. Thank you for your business. North Kent Guidance Services
J. D.
10 months ago
1

The lack of formal diagnosis performed for me in 2021 when I was desperate for answers left me on a path of misdiagnosis and multiple suicide attempts. I gave “too many” perceived false responses, according to Dr. Chris Ehle, who I did not see or speak to for more than 30 seconds during my evaluation. No one explained the questions to me and I do struggle with reading and comprehension so, of course I struggled with my answers and understanding their meaning. But I guess I am just “overstating problems” according to this facility. I could have saved myself a lot of pain and suffering had I been given my proper diagnosis the first time. You know, the whole reason I got evaluated to begin with. Luckily, I never gave up on myself and eventually did get the proper evaluation and successful treatment. I just wish I had the luxury of doing my job as poorly as Dr. Chris Ehle and remaining gainfully employed. How truly sad. Also, if you request further comment or resolution from Dr. Chris Ehle as their automated system will suggest, they will require you to schedule an appointment with the doctor. Aye caramba…

Response from the owner
Hi J. D., we'd like to apologize for your experience. We always make an effort to help all our clients and we're sorry we didn't meet your expectations. Please give us a call at (616) 361-5001 so we can make this right.- Regards, North Kent Guidance Services
Emily Cobb
1 year ago
5

I had a great experience here with my adult adhd assessment. It changed my life. While I was initially actually diagnosed with adhd when I was 11, since my parents chose not to medicate me or what not and hoped I’d “grow out” of it, my adhd went untreated and apparently undocumented. Started seeing a psychiatrist and since we couldn’t track down the documentation, I needed to be retested at 30 years old before we could try certain meds. Sure enough, the adhd combined results spoke for themself. I actually also have anxiety, ocd (pure O), and depression, too. My psychiatrist and I started the med trial and error period, and after 4 months consistently on my two meds (Vyvanse for adhd, Prozac for the others,) I can honestly say my quality of life has increased dramatically. I’m doing better at work and in my personal life. North Kent changed my life!! Also, I went in thinking “what if I don’t actually have adhd,” and I realized well, if I don’t, the test will at least answer that and give me other answers for what’s actually going on. No matter what, you’ll get answers and will have guidance for the next steps. Highly recommend this place.

Response from the owner
Dear Emily Cobb, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -North Kent Guidance Services
Melissa Wallace
1 year ago
5

I have had nothing but good experiences with North Kent. My counselor is kind, supportive, and knowledgable, and the staff has always been helpful, no matter what I've had to call about.

Response from the owner
Hi Melissa Wallace, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing North Kent Guidance Services
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