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Northeast Family Healthcare

1040 SW End Boulevard Quakertown, PA 18951
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Top 10 Rehab In Quakertown
Northeast Family Healthcare PA 18951

About Northeast Family Healthcare

Northeast Family Healthcare is a center that dispenses methadone and harm reduction materials, along with counseling. They’re located in Quakertown, Pennsylvania. Even though their services are limited, they are accredited by CARF, so you know they have a standard level of care.

Northeast Family Healthcare’s main service is medication assisted treatment. Basically, clients come in for methadone, Suboxone, or Vivitrol to manage their withdrawal pains and avoid relapses. That way, they can strengthen their recovery while avoiding temptation. There’s a doctor and nursing staff on site to help you avoid an overdose. Optional counseling is available, and clients may partake in group or family therapy. Harm reduction materials are also available in case you do relapse.

The center is open only in the mornings and early afternoon, but it is fairly accessible by bus lines. Northeast Family Healthcare is part of the Pinnacle network, so you might be referred to a larger facility if needed.

Some clients have expressed concerns about the fact that medication assisted treatment is the primary treatment option. If you’re considering any treatment center, it’s good to do your research before committing to make sure their services fit your needs.

Latest Reviews

Gordon Clark
3 months ago on Google
5
I've been a patient here since 2015 amd they saved my life for sure. I had lost everything due to my addiction and since going here I've rebuilt my life from the ground up. I have a home multiple vehicles a wife and 2 amazing kids and I couldn't have done it without this place. I work some crazy hours sometimes being away for a couple days at a time and they have made sure I have my medication no matter what. I've had multiple councilors some good and some bad but my current councilor has been a godsend. Thank you NEFHC
Response from the owner1 month ago
Thank you so much for sharing your incredible story with us, Gordon! We're truly honored to have been part of your journey and to hear how much you've been able to rebuild. Your success and the life you've created are inspiring, and we re so glad to hear that our team has been there for you every step of the way. We also appreciate your kind words about your counselor and are so happy to know that they've made such a positive impact on your recovery. We wish you continued success, and we re always here for you!
CLAUDETTE FREIER
3 months ago on Google
5
I been on this Methadone Program about 7 years. I'm older n my addiction started in the 80's - Outpatient programs, then inpatient was a way of life off n on-over 20 yrs. I live in Q-twn now but Philly was what I wanted n used even more -long story but I'm home n been clean. I get 28 take homes n yes it took time, it's all worth it! Thank Heaven I am where I am ! Thanks Northeast Family Cen n all the people who work there! You helped but it's up to your self to get it together!
Response from the owner1 month ago
Hi Claudette, thank you for sharing your journey with us! We are so grateful to have been part of your recovery process and to hear how far you ve come. Congratulations on your success and thank you for acknowledging the hard work of our team. We wish you continued strength and peace on your path forward!
Krystina Kinn
4 months ago on Google
5
This is my first time going to a clinic after being an active user for 18 years. I was previously receiving a different form of MAT from an online company and after three years with them, I finally decided to move on with my life instead of constantly feeling invalidated, unheard and just stuck. My entire life went on pause while being a patient at this other place. I had major surgery May of last year, which is when I joined the NEFHC community, & everyone was so kind to me and worked with me as I transitioned to different medications and healed from my surgery. I was not happy about the counselor I was assigned to at first, but then one of my greatest wishes came true and I was reassigned to the most amazing counselor I have EVER met. I pray with everything in me that she doesn't leave the facility. She has been my saving grace. & the director is absolutely wonderful and helped me through a very terrifying time back in November. I am just all around grateful for everyone at this facility and I would give 40+ stars if possible. This is the ONLY clinic I will be referring anyone to. Thank you so much NEFHC Team for working extra hard to be our sanity and helping to guide us through life after active addiction. I am forever grateful for each and every single one of you!
Response from the owner5 days ago
Thank you so much for sharing your incredible journey with us, Krystina! We re honored to have been a part of your recovery and healing process. It means the world to us to know that our team, especially your counselor and our director, has made such a positive impact on your life. Your kind words and trust in us are deeply appreciated.
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8.1 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab provides clients with an opportunity to focus solely on their sobriety away from the stressors of the home and workplace. Clients receive housing, food, and intensive clinical supervision. They also typically engage in multiple addiction counseling sessions each week, including daily individual, group, and/or family sessions. Most programs also prioritize recovery-focused life skills training, including courses in relapse prevention. Many facilities offer evidence-based holistic therapies, such as yoga and meditation.
intensive-outpatient iconIntensive Outpatient
Clients engaged in intensive outpatient programs (IOP) live and work in their home community while receiving frequent, high-level care. These programs offer personalized care designed to evolve with the clients' changing needs. Many intensive outpatient rehabs require a minimum of nine hours of treatment per week, but high-risk clients and those in early recovery may receive up to 20 hours of care weekly. IOP services generally include addiction counseling, recovery education, and holistic therapies, such as massage.
aftercare iconAftercare Support
Clients receiving services from a rehab aftercare program are usually stable and in the maintenance phase of recovery, having completed detox and/or intensive inpatient treatment. Rehab aftercare services can vary widely based on clients' individual and evolving needs, but often include peer coaching, relapse prevention support, 12 step program induction, and medical, mental health, and social service referrals. Individual care plans are typically developed by the client in partnership with their case manager and care team.
12-step icon12-Step
12 step programs prioritize the recovery journey as a life-long process based on personal spiritual growth and ongoing peer support. Regular attendance at 12 step meetings, which are held multiple times each day in most communities, is expected. Participants also receive one-on-one mentoring by a self-selected peer sponsor. The 12 steps are designed to encourage participants' self-compassion, awareness, acceptance, and accountability. Dedicated programs for specialized groups, including seniors, teens, and families, are common.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy (CBT) in Pennsylvania can be helpful to individuals who are experiencing substance use disorder and various mental health conditions. It helps you identify damaging thought and behavior patterns and replace them with healthy ones.

Dialectical behavior therapy in Pennsylvania is an evidence based technique that involves group therapy, individual therapy, and phone coaching. Group sessions focus on learning behavioral skills. Individual therapy gives you the opportunity to apply what you're learning to your personal situations. Phone coaching allows you to call your therapist during the week for help with challenging situations.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Personalized therapy sessions in Pennsylvania typically include a safe and nonjudgmental setting in which you can express your deepest emotions and feelings and explore the factors that have contributed to addiction. Therapists tailor the sessions to help you develop healthier thought patterns and behaviors, which improve your self control and build a foundation for your long term sobriety.

Motivational interviewing in Pennsylvania gives you the opportunity to share your perspective and explore your ideas and motivation for change. Your therapist will walk you through the four steps of engaging, focusing, evoking, and planning to empower you to make any desired changes in your life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples therapy in Pennsylvania is typically short term treatment that focuses on building skills that lead to positive long term relationship changes. Sessions with the therapist may occur both jointly and individually.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff & Accreditations

Staff

Michael Lawler

CEO

Brian Thorn

COO

Kiran Adigopula

CIO

William Dorris

CFO

Dr. Chris Dennis, MD, MBA, FAPA

Chief Medical Officer

Dr. Carin Kottraba, PhD

Chief Clinical Officer

Dave Long

Chief Talent Officer

Kelly Priegnitz

Chief Legal & Compliance Officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (267) 347-4560
Building icon

1040 SW End Boulevard
Quakertown, PA 18951

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Quakertown

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Reviews of Northeast Family Healthcare

4.09/5 (29 reviews)
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Reviews

1

NEFC is out for your money, they find anything to keep you in treatment as long as they can. The for-profit management of this company totally disgusts me! I feel sorry all the people that are going to risk their lives tomorrow morning by trying to get inside this awful plac ... Read More

Reviewed on 11/5/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.2 (28 reviews)
Valerie Venezia
3 weeks ago
5

This is my 2nd review. My 1st review was from 3 years ago when I first started at Northeast Family Healthcare. Since then I had to transfer because I moved and I thought that I would write another review to let people know that for 3 years the staff faithfully stayed true to their teachings and never once judged me or made me feel like a low piece of s@%! even when I relapsed. I never had to lie who I was and cheat my way thru the program to stay in the program. After being a client at Northeast Family Healthcare in Quakertown for 3 years, I can honestly say this clinic has been life-changing for me. Having to transfer due to my move to another County was one of the hardest parts about relocating. What sets Northeast Family Healthcare apart is their incredible staff. Every person I encountered there treated me with dignity, respect, and genuine care. In recovery settings, being treated like a human being rather than just another case makes all the difference. i do want to base this review on my therapist. I cannot emphasize enough how instrumental Anna was in my recovery journey. In my 20+ years in various treatment programs (since 1999), I've NEVER connected with a therapist the way I did with Anna from day one. For all three years, she was my rock and a consistent source of support. What made Anna exceptional was her genuine approach to therapy. She truly listened - not just nodded along, but actually remembered details from our previous sessions. During my struggles and occasional relapses, she never once responded with anger, criticism, or disappointment. Instead, she helped me explore what happened, develop better coping strategies, and work through my underlying traumas. Anna's sincerity and passion for helping others is evident in everything she does. She clearly loves her job, and that authentic care makes all the difference for clients like me. I can confidently say that without her guidance, I wouldn't be clean today. Anna, I am going to miss you so much. You clearly were a gift from God. Thankyou for being you and accepting me for me. i had so much fun in our weekly Zoom meetings. I am clean today with the help from you and never giving up on me. Please keep in touch and if you ever find another job please keep my contact info and let me know. (This is a prime example of why stable treatment is a must and consistently having the same therapist instead of always getting a new therapist assigned to you.) For anyone seeking treatment at Northeast Family Healthcare (1040 S West End Blvd, Quakertown, PA 18951), whether for methadone or Suboxone treatment, know that you'll be in compassionate, capable hands. The entire team creates an environment where healing feels possible, even when you've struggled for decades like I had. I will deeply miss this facility and the incredible people who work there, especially Anna. They've set the standard for what quality, compassionate addiction treatment should look like.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your experience and writing a second review. We're incredibly grateful for your kind words and our team will love to see this! 😊
Gordon Clark
3 months ago
5

I've been a patient here since 2015 amd they saved my life for sure. I had lost everything due to my addiction and since going here I've rebuilt my life from the ground up. I have a home multiple vehicles a wife and 2 amazing kids and I couldn't have done it without this place. I work some crazy hours sometimes being away for a couple days at a time and they have made sure I have my medication no matter what. I've had multiple councilors some good and some bad but my current councilor has been a godsend. Thank you NEFHC

Response from the ownerInvalid relative date format:
Thank you so much for sharing your incredible story with us, Gordon! We're truly honored to have been part of your journey and to hear how much you've been able to rebuild. Your success and the life you've created are inspiring, and we’re so glad to hear that our team has been there for you every step of the way. We also appreciate your kind words about your counselor and are so happy to know that they've made such a positive impact on your recovery. We wish you continued success, and we’re always here for you!
CLAUDETTE FREIER
3 months ago
5

I been on this Methadone Program about 7 years. I'm older n my addiction started in the 80's - Outpatient programs, then inpatient was a way of life off n on-over 20 yrs. I live in Q-twn now but Philly was what I wanted n used even more -long story but I'm home n been clean. I get 28 take homes n yes it took time, it's all worth it! Thank Heaven I am where I am ! Thanks Northeast Family Cen n all the people who work there! You helped but it's up to your self to get it together!

Response from the ownerInvalid relative date format:
Hi Claudette, thank you for sharing your journey with us! We are so grateful to have been part of your recovery process and to hear how far you’ve come. Congratulations on your success and thank you for acknowledging the hard work of our team. We wish you continued strength and peace on your path forward!
Krystina Kinn
4 months ago
5

This is my first time going to a clinic after being an active user for 18 years. I was previously receiving a different form of MAT from an online company and after three years with them, I finally decided to move on with my life instead of constantly feeling invalidated, unheard and just stuck. My entire life went on pause while being a patient at this other place. I had major surgery May of last year, which is when I joined the NEFHC community, & everyone was so kind to me and worked with me as I transitioned to different medications and healed from my surgery. I was not happy about the counselor I was assigned to at first, but then one of my greatest wishes came true and I was reassigned to the most amazing counselor I have EVER met. I pray with everything in me that she doesn't leave the facility. She has been my saving grace. & the director is absolutely wonderful and helped me through a very terrifying time back in November. I am just all around grateful for everyone at this facility and I would give 40+ stars if possible. This is the ONLY clinic I will be referring anyone to. Thank you so much NEFHC Team for working extra hard to be our sanity and helping to guide us through life after active addiction. I am forever grateful for each and every single one of you!

Response from the owner4 months ago
Thank you so much for sharing your incredible journey with us, Krystina! We re honored to have been a part of your recovery and healing process. It means the world to us to know that our team, especially your counselor and our director, has made such a positive impact on your life. Your kind words and trust in us are deeply appreciated.
Bryan Watson
5 months ago
5

This place is better than any other one around the area. I'm from bethlehem and go here. They are very caring and will help you with anything you need help with. If you want to get help and get off that shit that's killing you, just show up or call them and they will help!!!

Response from the ownerInvalid relative date format:
Thank you so much for your kind words, Bryan! We’re so grateful to have you as part of our community, and we’re thrilled to hear that our team has been able to provide the support you need. Your recommendation is truly appreciated, and we’re always here to help you or anyone else who is ready to make a positive change. Wishing you all the best on your journey and thank you again for sharing your experience!
Brian Torpey
1 year ago
5

I've been a patient for almost 3 yrs, and although I've had several different counselors, and case managers. With the exception of a few bad seeds they've been extremely helpful and professional. They've helped me have 100% clean drug tests. That's 36 drug tests all completely negative. Thanks to this facility. They're all heroes to me. Thank you all Shannon Mata

Response from the ownerInvalid relative date format:
Hi Shannon, thank you so much for taking the time to leave this wonderful review! We're thrilled to hear about your positive experience at our facility for the past three years.<br><br>It's awesome that you've found our team to be helpful and professional. We always try to provide a supportive and encouraging environment for recovery, and knowing we've played a role in your clean drug tests for that long is truly rewarding.<br><br>We'll be sure to pass along your kind words to our team. We appreciate your trust and wish you continued success on your recovery journey!
Sofia Ambrose
1 year ago
5

Response from the ownerInvalid relative date format:
Thank you, Sofia!
Shawn Maurizio
1 year ago
3

NFH is a great program with great counselors, nurses and staff. I would give them 5 stars if their takehome policy was better. Currently you have to have 3 years clean to receive 5 takehomes and 4 years clean to receive 6 bottles!!! Which is just crazy. I just hope that they will update their policy to where you receive a new takehome after every 90 days of clean UDS's up to 6 bottles like every other program that I'm aware of.

Response from the ownerInvalid relative date format:
Hi, Shawn. We appreciate you taking the time to leave a review. Please contact us at (844) 755-3399. We'd like to try and use your feedback as a way for us to improve our services. Thank you!
Jennifer Hall
1 year ago
1

This place is a joke. I've had 5 counselors since I started 1.5yrs ago. They don't understand apparently that they can't help people with no built trust. I was sober for over 5yrs after my other clinic, and it's definitely time to look for a new one. They fire everyone good or they quit. This place doesn't help. They also told me I shouldn't be mad, so basically you're already invalidating my feelings about the issue...yeah that's good counseling.

Response from the ownerInvalid relative date format:
Hi Jennifer, we hope you’ll give us the opportunity to learn more about your experience. We invite you to contact our ethics and compliance hotline (844) 755-3399, so we can investigate your issue and learn how we can improve our facility. You may also visit pinnacletreatmenthotline.com to submit your concern. We hope to hear from you soon!
Valerie Ann Venezia-Ricciardi
2 years ago
5

I absolutely love this clinic! The staff here are so nice, especially Dr. Danielle, Heather, Shannon, Lisa, Deesha, and Diego. My counselor Anna is so helpful and awesome to talk to. I can't express how the staff does not judge and really listens to us. I wish they had a mental health program as well.

Response from the ownerInvalid relative date format:
Thank you so much for the kind words, Valerie! The team will truly appreciate it. We're just honored to be a part of your recovery journey 🙂
Steffy Mangano
2 years ago
5

Response from the ownerInvalid relative date format:
Thank you, Steffy!
Sofia Ambrose
2 years ago
5

One thing about the counselors Monday about the counselors I love them because they have a sense of responsibility and they feel they have to abide by it and they take care of your issues if they can I give them ten thumbs up

Response from the ownerInvalid relative date format:
Thank you for the kind words Sofia, we truly do appreciate it!
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