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PCC Austin Family Health Center

5461 W Lake St Chicago, IL 60644
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The facilities at PCC Community Wellness Center Austin Family Health Center in Chicago, IL 3

About PCC Austin Family Health Center

PCC Community Wellness Center located in Chicago, Illinois provides medical and behavioral health services to help create a healthy future for everyone. They strive to support underserved communities by providing quality health care that is affordable. Many patients have noted their positive experiences at PCC because of the caring and professional staff members.

The center is also conveniently located near Columbus Park, a green space you can visit with friends and loved ones to find restoration in nature. There are walking and biking trails, as well as an outdoor swimming pool and basketball courts.

Mental Health and Addiction Services

At the PCC Community Wellness Center, you can receive behavioral health services in a warm and comfortable environment where you will be met with compassionate mental health professionals. Services are trauma informed, person centered, and can be offered in both English and Spanish for more accessibility.

The team at PCC includes licensed social workers, counselors, and psychiatric providers. Treatment approaches use evidence based strategies like cognitive behavioral therapy (CBT) to help move away from negative thought patterns. Therapy can also help you safely manage symptoms and work towards personal goals you set for yourself.

Medication Assisted Recovery in Chicago

Other services include psychiatry services and comprehensive substance use treatment. This can include opiate dependence treatment and medication assisted recovery (MAR). PCC takes a holistic approach to help reduce the use of substances and care for mental health challenges simultaneously. They also emphasize a harm reduction strategy for relapse prevention and to continue supporting you as you move toward recovery.

Similar Rehab Centers

Latest Reviews

Taicha Lopez
2 months ago on Google
5
Great doctors perfect staff no complaints
Meghan Wright
2 months ago on Google
1
Upon entering the facility their was no door assebility for handicapped. Security lady saw me struggling to enter with my crutches. Very unprofessional languages. Great Doctors!!
Tyra B
3 months ago on Google
3
Doctors are cool the office staff are very rude and unprofessional and long wait time
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.7 / 10

Accepted Insurance

PCC Austin Family Health Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Clients in outpatient rehab receive a variety of services based on their unique and evolving needs. Typical outpatient treatment modalities include individual, group, and family counseling, recovery-focused life skills training, and community reintegration support. Many programs also provide medication assisted treatment (MAT) for clients recovering from alcohol and/or opioid dependency. Clients exiting inpatient treatment or those who are at an elevated risk of relapse may engage in more robust treatment, such as intensive outpatient (IOP) programming.

Treatments

Alcohol use disorder (alcoholism) can be severe, moderate, or mild. Symptoms include spending a lot of time drinking, wanting to stop but being unsuccessful, and feeling strong cravings that lead to overuse of alcohol. At any severity level, alcohol addiction is treatable through alcohol rehab in Illinois. Most comprehensive rehab programs include medical detox, inpatient rehab, and ongoing alcohol counseling/support (maintenance).

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

opium iconOpioid Addiction

Specialized dual-diagnosis rehabs in Illinois have the expertise to treat co-occurring mental health and substance abuse issues. Offered on an inpatient and outpatient basis, these comprehensive treatment programs include medical and psychological support, experiential therapies, counseling, and evidence-based therapeutic interventions aimed at addressing substance use disorders and improving mental health.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

During one on one therapy sessions for drug and alcohol addiction, you and your therapist work collaboratively to develop effective relapse prevention plans and improve your self awareness. This helps address your specific needs, including the effectiveness of several evidence based treatment modalities that may work best for you.

Staff & Accreditations

Staff

Alyssa Sianghio

President & CEO

Melissa Chrusfield

Director of Communications & Community Engagement

Marnie Robinson

Director of Development & Communications

Lorena Acosta

Director of Human Resources

Karole Lakota

Medical Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

5461 W Lake St
Chicago, IL 60644

Fact checked and written by:
Natalie Scott
Edited by:
Courtney Myers, MS

Rehab in Cities Near Chicago

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Reviews of PCC Austin Family Health Center

2.6/5 (95 reviews)
0
Staff
0
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0
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0
Cleanliness
5
28
4
9
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47

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (95 reviews)
Taicha Lopez
2 months ago
5

Great doctors perfect staff no complaints

Meghan Wright
2 months ago
1

Upon entering the facility their was no door assebility for handicapped. Security lady saw me struggling to enter with my crutches. Very unprofessional languages. Great Doctors!!

Tyra B
3 months ago
3

Doctors are cool the office staff are very rude and unprofessional and long wait time

Eric Madlock
3 months ago
4

Jocelyn Mateo
4 months ago
5

Nicest people ever, they treat you how you treat them, if you are nice they are 10x nicer!

Milton Graham
7 months ago
5

Simply Tyra
8 months ago
2

Jacque Ransom
9 months ago
3

This new office is really nice!! Although, when it wasn't cold, it was cold in the office!!! Today is below zero & is freezing inside & when asked, I was told there's no heat!!! Hopefully, this will be taken care of soon

Keya Williams
11 months ago
1

I called only to confirm the location of my daughters appointment and got hung up on the first time, asked to hold (forever) the second time and the third, she answered and placed me right on hold! I hung up and just went in to this location and there was about 7 people crowed around a backpack picking gibbets out for their lanyards! Pissed me tf off cause this why I can’t get one question answered huh?! Smh.

Neemia Marie
1 year ago
5

Lisandra Rivera
1 year ago
4

El servicio que me dieron fue bueno en el área dental, todos muy amables desde que llegué hasta que me atendió la Dra. No me acuerdo su nombre pero me atendió super bien. Si estuve esperando pero como todo lugar hay que esperar y yo lo veo que si yo estoy esperando es que a la persona que están atendiendo antes que a mí le están dando un exelente servicio, y así fue cuando me tocó el turno me atendieron super bien. Si volveré a ir al área dental. Gracias

U H
1 year ago
1

Customer service rep is very rude. I’m calling my doctor Kim and she was playing around in the phone. When this concerns my health: she had me on the phone for over 30 min. I’m so upset and will be taking further actions.

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