This place only cares about money. Not you or your loved ones. Do your research and find some place where people will actually try to help you. They have constant staff turnover so if you manage to get a decent caregiver it won't last.
About Pilsen Wellness Center, Inc.
Pilsen Wellness Center is an outpatient mental health and substance use recovery facility in Chicago, Illinois. Their addiction recovery program involves ambulatory detox, medication assisted treatment and opioid maintenance therapy. They even address co-occurring disorders. This is when someone struggles with mental health and substance use disorders. DUI services are also available for clients involved with the criminal justice system.
The facility delivers individualized addiction recovery programs that are culturally sensitive. This means the program is tailored to your unique needs and respects your cultural background, language and beliefs/values. They even provide dedicated services for Latinos or Spanish speakers. Recovery is outcome based, focusing on strengthening family dynamics and fostering community empowerment through individual wellness. Their CARF accreditation validates their commitment to quality care.
Their ambulatory detox lets you receive treatment for withdrawal symptoms on an outpatient basis. This means that you’ll visit the facility regularly for monitoring and medication. This makes it very flexible, unlike medically monitored detox.
Their medication assisted treatment addresses the needs of clients affected by opioid use disorders. This technique uses FDA approved medication alongside counseling to support recovery. The medicine eases withdrawal symptoms, curbs cravings and prevents complications. This enables the client to undergo therapy or counseling.
Their complete program involves individualized assessment, treatment planning and comprehensive case management. Their board-certified physicians provide acute psychiatric intervention, medication training and monitoring. This helps clients with co-occurring conditions manage both their mental health and substance use issues more effectively. Proven therapeutic models like cognitive behavioral therapy are delivered via group and individual counseling. This focuses on developing solid coping and relapse prevention skills via healthier thinking patterns and life skills. You’ll also participate in peer recovery support groups like AA or NA.
Their case management services provide assistance in obtaining public entitlement program benefits and home and hospital visits. They also provide advocacy and support services referrals. Aftercare support may be available upon successful detoxing. Their opioid maintenance therapy offers essentially the same services. This makes sense, considering that it is a specific form of medication assisted treatment that focuses on harm reduction rather than immediate abstinence. Comments from past clients indicate an overall positive experience.
Latest Reviews
Erin Berlanga
Reviewed on 06/09/2025
This place only cares about money. Not you or your loved ones. Do your research and find some place where people will actually try to help you. They have constant staff turnover so if you manage to get a decent caregiver it won't last.
I had a "therapist" Archie who was one of the most so detached and unsupportive person I ever met. She makes you feel horrible. I did three sessions, one was just paperwork my last one was her on her computer using Google. Waste of time, money and will make you feel worse about everything, avoid like the plague.
Great services in English and Spanish. They accept Medicaid and they treated us very well.
Rehab Score
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7.3 / 10
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Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Aftercare Support Rehab aftercare programs provide a full continuum of care for clients who are exiting inpatient treatment. Though outpatient care is often considered an element of drug rehab aftercare, services typically continue for the remainder of the clients' life and long after formal treatment is completed. Clients work with their case managers and care team to formulate a customized portfolio of medical, mental health, and social service resources designed to evolve as the client's needs change.
Intervention Services Loved ones can utilize a drug intervention in Illinois to help with addressing a family member's problematic substance use. The goal of the intervention is to educate the individual about the negative effects of their substance use and encourage them to accept professional treatment. Intervention services can help families initiate this conversation and plan appropriate follow-up care, such as inpatient or outpatient rehab.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Staff & Accreditations
Staff
Sofia Sanchez Zarate
Mental Health Counselor
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Contact Information
(773) 890-0645 
2015 West Cermak Road
Chicago IL, 60608
Get Help Now - 708-470-6914
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Fact checked and written by:
Chika Uchendu
Edited by:
Kerry Nenn, BSW
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