Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361

Recovery Works London

300 Carrera Dr London, KY 40741
Circle check iconClaimed

About Recovery Works London

Latest Reviews

Charla H
5 months ago on Google
1
This place is insane I had to walk 5 miles back from the hospital because there phones was broken I wasn’t the only person who had to walk. I also have stomach and heart issues and they was not getting my heart meds and was limiting my stomach meds I AM SUFFERING STILL even after leaving ama due to a situation that happened with another patient and my health I can’t stop my stomach from being in pain anymore because how long I was limited from my meds my meds don’t work anymore like they are supposed to. They seemed nice at first some people there are good but others is just not good especially Debbie. Debbie has the attitude and speaks so horrible against other patients. Saying things that makes u wish u wasn’t there at that facility. And when I filed a grievance NO ACTION AGAINST HER. How is she gonna tell someone if they have adhd or not just because she didn’t see the adhd act up in the moment and tell me my plan was stupid and I should hear myself right now. And also told me my grandparents didn’t pick up because they didn’t want me like excuse me they want me they was just busy with my kid.
Response from the owner1 week ago
Thank you for taking the time to share your feedback, Charla. We take all concerns seriously and would like to learn more about your experience. Please call us directly at (606) 260-8962 so we can investigate your concerns more thoroughly. We are committed to providing the best care.
Latosha Lynn
6 months ago on Google
1
This is one of the most aggravating places of all times. They didn’t take me to court after telling them CONSTANTLY that I needed to go, for them to tell me I didn’t tell them. Then some guy that was also in there had to help me go to 14 different people just for them all to ignore it basically. Now, once i left, they kept my medicine and left me sick, I’ve called 14 times and either no one answered or they transferred me to the wrong place, and this is after waiting a day and they were supposed to send my medicine in, but they never did. Now I can’t get it filled for two weeks. They also cheated me 6 of them. I only received two at the place and they were supposed t be 28 now I’m getting 22 if I ever do actually get them. Nothing but hassle after hassle. The nurses very few of them actually do their job, they kept my stuff for two days and I couldn’t even change and I had nothing to wear and it freezing cold. This isn’t even all of it. Stupid place. Only two nurses, the peer support and the lady that’s the operations manger or something up front was helpful and done all they could. No one told me the rules or the times or anything , they just dropped me off and a few hours later showed me my room and that’s it. I didn’t know how anything worked there. Will not ever go back!
Response from the owner1 week ago
Hi Latosha, thank you for sharing your experience. We hope you’ll consider contacting us at (606) 260-8962 at your convenience at so that we can learn more about your issue and address your concerns. We hope to hear from you soon.
Valecia Swanson
6 months ago on Google
1
The only reason I gave this business a one star is because there wasn’t anything below one my son has been there for almost three months and he got threatened by them saying they that they would have him put into trillium Center this doesn’t go over to well with his father and myself not to worry though I will be having him to go to arc to a place that I know he will definitely be getting the help he needs by the way he volunteered to enter treatment so there for he can choose another place
Response from the owner1 week ago
Thank you for sharing your feedback, Valecia. We take all feedback seriously and are committed to providing the best care and support for our patients. We understand how challenging this journey can be and if you’d like to discuss this further, please reach out directly to (606) 260-8962. We hope to hear from you soon.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.6 / 10

Location

Accepted Insurance

Recovery Works London works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

12-step icon12-Step
Participants in 12 step programs attend regular group meetings, which are free, anonymous, and open to the public. Most communities offer multiple meetings daily, with specialized formats, including programs for seniors, teens, and families, widely available. 12 step recovery prioritizes participants' spiritual, emotional, and psychological growth and healing to support their sustained sobriety. Participants also receive one-on-one mentoring from a self-selected sponsor as they work through the 12 steps of recovery.
inpatient iconInpatient
Inpatient rehab is designed primarily for clients exiting detox, those in early recovery, and those in crisis situations that may increase their risk of relapse. Clients reside at the inpatient treatment center for the length of the program, which may range from two weeks to more than 18 months, depending on the program design. Inpatient treatment typically includes 24-hour clinical care and extensive addiction counseling and recovery education using CBT, DBT, RBT, motivational interviewing or other psychotherapeutic approaches.

Treatments

Alcoholism is a term used to describe a level of drinking that causes harm to a person's health. Also known as alcohol addiction or alcohol use disorder (AUD), the dependency involves a strong, often uncontrollable urge to drink.This condition is treatable through alcohol rehab in Kentucky. Programs typically involve supervised detox, behavioral treatments, medications, and mutual-support groups.

Drug rehab in Kentucky often starts with detox, then includes inpatient or outpatient treatment, and continues with aftercare support. Specific methods used during each of these phases varies, but often include individual and group counseling, medication, and recreational therapies.

mental-health iconMental Health And Substance Abuse
opium iconOpioid Addiction

In Kentucky, comprehensive substance abuse treatment programs are available to address addiction and any co-occurring mental health disorders. Typically, treatment programs offer various levels of care, including outpatient, inpatient, and partial hospitalization. Treatment activities include individual and group therapy, recovery support meetings, evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and psychoeducation. By the end of treatment you will have the resources and supportive recovery community to sustain long-term mental health and sobriety.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive behavioral therapy in Kentucky involves learning to recognize unhealthy thinking patterns and developing problem solving skills to cope with life's challenges. It will help you have greater confidence in your abilities so you can change your patterns of behavior and break free from substance abuse.

Typically, dialectical behavior therapy (DBT) in Kentucky involves four types of therapy sessions. You'll participate in a pre assessment, skills training in groups, individual therapy, and telephone crisis coaching. The goal is to improve your skills for coping with daily emotions and life challenges.

Family therapy provides families with a structured environment to address the complexities of addiction. You work with an experienced therapist to develop effective strategies for supporting your loved one's recovery while focusing on the well being of each member of the family unit.

Men and women in Kentucky participating in group therapy learn to express their feelings and struggles with drug addiction in a non judgmental atmosphere. Your peers can offer you empathy and encouragement because they understand your journey to recovery. This fosters a sense of community and belonging that may extend far after group therapy sessions.

In individual therapy for drug and alcohol addiction, the therapist and patient work together to address the challenges and triggers that drive addictive behavior. This offers a customized approach to a healthier, substance free life.

Life skills equip you to obtain and maintain employment, establish healthy relationships, develop a healthy daily routine, manage your finances, and practice self care. Because these are an important part of successful recovery, life skills training should be an integral part of your rehab in Kentucky.

Several techniques are key to motivational interviewing in Kentucky. Your therapist will use open ended questions, affirm your strengths, reflect your responses back to you, and summarize your responses. This allows you to identify any discrepancies in your current situation and your future goals, which can motivate you to make changes.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (606) 260-8965
Building icon

300 Carrera Dr
London, KY 40741

Rehab in Cities Near London

Left arrow iconBack to KY

Reviews of Recovery Works London

2.8/5 (39 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
17
4
1
3
0
2
0
1
21

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (39 reviews)
Jason
2 months ago
5

Response from the ownerInvalid relative date format:
Thank you, Jason.😊
Charla H
5 months ago
1

This place is insane I had to walk 5 miles back from the hospital because there phones was broken I wasn’t the only person who had to walk. I also have stomach and heart issues and they was not getting my heart meds and was limiting my stomach meds I AM SUFFERING STILL even after leaving ama due to a situation that happened with another patient and my health I can’t stop my stomach from being in pain anymore because how long I was limited from my meds my meds don’t work anymore like they are supposed to. They seemed nice at first some people there are good but others is just not good especially Debbie. Debbie has the attitude and speaks so horrible against other patients. Saying things that makes u wish u wasn’t there at that facility. And when I filed a grievance NO ACTION AGAINST HER. How is she gonna tell someone if they have adhd or not just because she didn’t see the adhd act up in the moment and tell me my plan was stupid and I should hear myself right now. And also told me my grandparents didn’t pick up because they didn’t want me like excuse me they want me they was just busy with my kid.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your feedback, Charla. We take all concerns seriously and would like to learn more about your experience. Please call us directly at (606) 260-8962 so we can investigate your concerns more thoroughly. We are committed to providing the best care.
Latosha Lynn
6 months ago
1

This is one of the most aggravating places of all times. They didn’t take me to court after telling them CONSTANTLY that I needed to go, for them to tell me I didn’t tell them. Then some guy that was also in there had to help me go to 14 different people just for them all to ignore it basically. Now, once i left, they kept my medicine and left me sick, I’ve called 14 times and either no one answered or they transferred me to the wrong place, and this is after waiting a day and they were supposed to send my medicine in, but they never did. Now I can’t get it filled for two weeks. They also cheated me 6 of them. I only received two at the place and they were supposed t be 28 now I’m getting 22 if I ever do actually get them. Nothing but hassle after hassle. The nurses very few of them actually do their job, they kept my stuff for two days and I couldn’t even change and I had nothing to wear and it freezing cold. This isn’t even all of it. Stupid place. Only two nurses, the peer support and the lady that’s the operations manger or something up front was helpful and done all they could. No one told me the rules or the times or anything , they just dropped me off and a few hours later showed me my room and that’s it. I didn’t know how anything worked there. Will not ever go back!

Response from the ownerInvalid relative date format:
Hi Latosha, thank you for sharing your experience. We hope you’ll consider contacting us at (606) 260-8962 at your convenience at so that we can learn more about your issue and address your concerns. We hope to hear from you soon.
Valecia Swanson
6 months ago
1

The only reason I gave this business a one star is because there wasn’t anything below one my son has been there for almost three months and he got threatened by them saying they that they would have him put into trillium Center this doesn’t go over to well with his father and myself not to worry though I will be having him to go to arc to a place that I know he will definitely be getting the help he needs by the way he volunteered to enter treatment so there for he can choose another place

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback, Valecia. We take all feedback seriously and are committed to providing the best care and support for our patients. We understand how challenging this journey can be and if you’d like to discuss this further, please reach out directly to (606) 260-8962. We hope to hear from you soon.
Nathan Ray smith
6 months ago
1

There foods terrible the weekend kitchen workers did the bare minimum I thought you were supposed to go to rehab and get fat not lose weight , than they promised us big books if we completed and the time came and we were not given anything and til this day I call daily and still not given anything I understand I did it for me but when you are promised some thing by staff and they dont follow thru on what they tell u means there word is no good I just really would not of had my hopes up for them to just let us down on things ....

Geri Long
7 months ago
1

Terrible experience for my grandson. The staff were rude and didn't seem to care about him being triggered about the location he was at. I had to transport him myself to another facility. The recovery works in georgetown is by far the better pick if anyone is thinking about getting help. These people are only in it for the money.

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback, Geri. If you’d like to discuss this further, please feel free to reach out directly at (606) 260-8962. Thank you again.
Lauren L
8 months ago
5

I absolutely loved getting sober here. Everyone who works here I adore and miss.♥️

Response from the ownerInvalid relative date format:
Thank you so much for your kind words, Lauren! We're thrilled to hear you had a positive experience with us. It was a pleasure to support you on your journey, and you’ll always be part of our community. Wishing you all the best! ♥️
Brenda Kennon
1 year ago
1

Most horrible place ever. They kept my son's medication that he needs to survive

Response from the ownerInvalid relative date format:
Hi, Brenda. We appreciate you taking the time to leave a review. Please contact our Compliance Team at (844) 755-3399. We'd like to talk with you and learn more about your issue. Thank you!
Jacob Ramsey
1 year ago
1

These people are scumbags!... I left when I went to PHP.... and they refused to give me my remaining property and worst of all they kept My mail that had money in it.... I guess that's why you can only send cash..... easier to steal from people... recovery works is the worst place I ever been.... dishonest staff

Gary
1 year ago
1

One of the most incredible waste of time I have ever spent in my life.If you are a mother and want to abandon your kids come,if you are a dad just trying to beat jail come.à mind numbing waste

Response from the ownerInvalid relative date format:
Hi Gary, we're sorry to hear about your experience at our facility. Providing effective and compassionate care to our patients is our top priority, and it sounds like we fell short of meeting your expectations. We understand the importance of creating a supportive and nurturing environment for all individuals seeking treatment, regardless of their circumstances. Your feedback is invaluable to us, and we are committed to addressing any issues or concerns you may have encountered during your time with us. <br><br>If there's anything specific you would like to discuss or if you have any suggestions for improvement, please don't hesitate to reach out to us directly. We appreciate the opportunity to learn and grow from your feedback, and we remain dedicated to providing the highest quality of care to all who seek our services. Thank you for sharing your experience with us.
Joshua Blake
1 year ago
1

This place was ridiculous all they do is batch and saying they care all the wail there peoples family members in the back inbesaly money and doing nothing about it and God forbid your really need the help when it life and death cuz they still won't do anything to help so this place gets like 1/16th of a star

Response from the ownerInvalid relative date format:
Hi Joshua, we're sorry to hear about your experience. Ensuring a supportive and effective treatment environment is our top priority, and we take your feedback seriously. We always try to maintain transparency and integrity in all aspects of our operations. If you have any specific concerns regarding the behavior of staff or the treatment process, we encourage you to reach out to us directly so we can address them promptly. Your feedback helps us improve, and we're committed to providing the best care possible to all our patients. Thank you!
Dale Dixon
1 year ago
1

Staff an management was very rude. If your mom's a supervisor can you still be rude! Yes you can if you work at Pinnacle

Response from the ownerInvalid relative date format:
Hi Dale, we're sorry about the experience you had. Treating patients with respect is our priority, and we take your feedback seriously. Please reach out to us directly to discuss your concerns further. We are committed to providing excellent care and will address this issue promptly. We hope to hear from you soon!
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Recovery Works London

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Life Skills – Park Place Recovery Center for men
Bowling Green, KY (833) 246-4550

Life Skills – Park Place Recovery Center for men

Park Place Recovery Center is a non profit rehab located in Bowling Green, K... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline