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RHA Health Services – C3356 Comprehensive Care Center Asheville (Behavioral Health Services)

356 Biltmore Ave Asheville, NC 28801
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RHA Behavioral Health Services - Addiction Recovery NC 28801

About RHA Health Services – C3356 Comprehensive Care Center Asheville (Behavioral Health Services)

RHA Health Services treats mental health and substance use issues for children, adolescents, and adults in Asheville, North Carolina. They take pride in creating a safe, warm atmosphere where you can focus on recovery. There’s also a mobile crisis team available 24/7 for immediate help. They believe in a holistic approach to recovery, and their care encompasses the whole person.

Their medication management services help stabilize and ease withdrawal symptoms. These medicines are combined with therapy to reduce the potential for relapse. You will have different options to help choose the best medication for your specific circumstance.

This individualized model includes education on nutrition and fitness, enhancing relationships, and staying motivated for long-term recovery. Group and individual therapy can help with opportunities to obtain the tools needed for sobriety and progress. You’ll be able to discuss any challenges and develop a plan to manage them.

You’ll also have access to peer support from others who have been in similar situations. Their specialists have the unique training to offer insight into better coping skills, building self-advocacy, finding employment, and gathering educational resources. Before leaving treatment, you’ll have an action plan to help with crisis prevention and developing life goals to help you remain independent and successful in your recovery efforts.

Latest Reviews

Tricia Hinshaw
4 months ago on Google
5
Kind and qualified counselors. Great crisis services even if you don t have insurance.
Patricia Minzer
7 months ago on Google
1
RHA crisis is a joke. 90min-2+ hours is not acceptable. They hear the crisis and tell you to call 911
Teresa Coffey
8 months ago on Google
1
This place is a joke, they don't take mental health seriously, they cause more damage than anything!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.1 / 10

Location

Accepted Insurance

RHA Health Services – C3356 Comprehensive Care Center Asheville (Behavioral Health Services) works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs (IOP) evolve with clients' changing needs and are often well-suited for clients exiting inpatient rehab and those at an increased relapse risk. These programs typically involve between nine and 20 hours of treatment weekly, with the intensity and frequency of care decreasing as clients stabilize. Most intensive outpatient rehabs integrate a variety of treatment modalities to maintain a high level of individualized care. Services generally include counseling, recovery education, and medication assisted treatment (MAT).

heart-hands iconIntervention Services

Intervention services can provide customized interventions tailored to the needs of the individual and family. An intervention specialist can design and conduct a drug intervention in North Carolina that encourages the individual to enter treatment in a non-coercive manner. The specialist will meet with the family to plan the intervention, then provide expert insights to guide the process and appropriate follow-up care.

medically-assisted-detox iconMedically Assisted Detox

A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

24-hour icon24-Hour Clinical Care

Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.

inpatient iconInpatient

Clients receiving treatment at an inpatient rehab facility are typically in early recovery or are at heightened risk of relapse. Clients in inpatient care remain at the facility for the duration of their program, enabling them to focus solely on their recovery. Inpatient treatment typically involves extensive psychotherapy, often including group and family counseling as well as one-on-one sessions. Recovery-focused life skills education is another common service. Many rehabs also offer evidence-based holistic therapies.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Alcohol use disorder, commonly called alcoholism, involves an inability to control the amount or frequency you drink and feeling withdrawal symptoms when you don't drink. Treatment for alcohol addiction may involve residential or outpatient alcohol rehab in North Carolina, counseling, or 12-step programs. Typically, some form of professional treatment and support is necessary to achieve long-term recovery.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

opium iconOpioid Addiction

North Carolina offers substance abuse treatment programs that provide a holistic and evidence-based approach. Through a comprehensive mental health assessment, addiction experts can provide an individualized care plan specific to your needs. You can expect most rehabs programs to provide individual and group therapy, recovery meetings, and evidence-based therapies such as cognitive-behavioral therapy (CBT). Depending on your circumstances and severity of addiction, you may need more intensive care. Levels of care include outpatient, residential inpatient, intensive outpatient, and partial hospitalization. By choosing the right level of care, you're more likely to succeed in long-term recovery.

Programs

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Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • weight iconGym
  • recreation iconRecreation Room
  • private-room iconPrivate Rooms

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: North Carolina

Contact Information

Building icon

356 Biltmore Ave
Asheville, NC 28801

Fact checked and written by:
Patti Croft, MBA
Edited by:
Peter Lee, PhD

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Reviews of RHA Health Services – C3356 Comprehensive Care Center Asheville (Behavioral Health Services)

3.1/5 (35 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (35 reviews)
Cayanne Ramuten
2 months ago
5

RHA is the best place I have ever worked, both for the people I work with and the people we serve.

Jason C
2 months ago
1

Actively avoid if you have depressional issues. Would rather lock you away than actually help

Tricia Hinshaw
5 months ago
5

Kind and qualified counselors. Great crisis services even if you don’t have insurance.

Patricia Minzer
7 months ago
1

RHA crisis is a joke. 90min-2+ hours is not acceptable. They hear the crisis and tell you to call 911

Teresa Coffey
9 months ago
1

This place is a joke, they don't take mental health seriously, they cause more damage than anything!

Adam Bodford
9 months ago
1

This place was worse than useless for me. You are a number to them. They won't help you with anything practical either whether or not it is linked to your disability. Worse still their negligence with my records has led to the loss of my much needed disability benefits. I'd have been better off going without treatment. Everything is super impersonal and the staff are extremely two faced. I'd also like to add that you should avoid their day room. The staff down there act friendly enough but they'll say things on your record like "subject wants to work" when you never said any such thing. If you're trying to get disability these statements can prevent you from getting what you need. Their true color shows through when the homeless come in and can't stay awake because it's really illegal for homeless people to sleep in Asheville. They'll scream at them and get super hateful to them when they nod off. It has never happened to me but I've watched them do it.

Mike Simpson
10 months ago
1

I guess workers can over step boundaries and think it’s ok to keep pushing your buttons and they think it’ll be ok wrong I don’t want this places help they treat you like a little kid I’m not no little kid I’m 24 like get it together some of the workers are petty as hell I’ve tried to work with them but the last time I was canceled on 2 times so y’all get y’all’s shit together you just going to bounce on one outburst I told my worker I had a migraine that week I’m good I don’t need yall it’s just sad how yall operate and every time I ask for help on meds like to see if something els will work they always jump to conclusions that you want narcotics um news flash that’s not what I’m wanting I want a medicine that will help me not make me feel weird dombass overall worthless services just my opinion

Brandon Young
11 months ago
5

Super friendly staff always coming here with a smile on my face!!! Thank you RHA for everything you guys are great 😁

Vela
1 year ago
4

martin williams
1 year ago
5

I am lost, broken, depressed, I have anxiety, you name it i feel like i have it. Because of a lot of back to back pain I’m trying to deal with.. I was at the lowest part of my life and I have never felt that way before. When I went to this place i already had in my head that this will be a waste of time! But the God allowed me to talk with this amazing person .. she was kind, understanding, easy to talk to, she made my first ever experience comfortable. It took a few minutes but after I kept talking like I knew her for years!! When I left there for the first time in months I felt… free. I felt safe, and I also started to be myself again. Now I know I’m nowhere near healed but she helped me at that moment.. The only thing that sucked was she don’t do outpatient therapy only inpatient. I ain’t gonna lie I thought about trying to stay there just so I could continue to talk to her .. but seriously if you need help I would recommend going there. … if you ever read this just know that you are an amazing person and thank you.. hopefully I’ll be able to talk to you again.

Nathan Franklin
1 year ago
5

RHA is an amazing place with so many great resources or information on how to find many helpful resources in the area. Many negative reviews which I could not disagree more with. Talking about sour dispositions and long wait times. Reality is, they are all human. We all struggle especially in these times. Helping hurting people places an indescribable drain mentally and physically. Give them some slack. Regarding having to wait, I have been in and out of every service at RHA quicker than most treatment facilities. Sometimes they are busy, lots of people hurting unfortunately. I have been a patient at Neil Dobbins, found many amazing connections to peers/resources in the RHA peer living room, and worked with the staff upstairs. I have had nothing but mostly positive experiences, regardless where I was in my recovery. Don't let the negative reviews dissuade you from giving RHA a visit.

Jay Hardy
1 year ago
1

Would give 0 stars if I could. Terrible just terrible. Not willing to work with anyone miss a couple appointments and they will end your services be warned!!!

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