Robert Wood Johnson University Hospital

About Robert Wood Johnson University Hospital

Robert Wood Johnson University Hospital serves clients of all ages in New Brunswick, New Jersey. Their Mental Health and Behavioral Health department helps kids, adolescents, adults, and seniors overcome a variety of challenges, including drug and alcohol addiction. They partner with Rutgers University Behavioral Health Care to provide inpatient and outpatient treatment options. You can pay through self pay, private insurance, Medicare, or Medicaid, and financial assistance is available.

Your specific treatment will be based on your condition and recovery goals. I like that this facility offers separate clinical tracks for different ages and conditions. If you need 24 hour monitoring and round the clock care, their inpatient facility provides these services and more. They also offer individual, group, and family therapy on an outpatient basis.

Clients who are struggling with chemical dependency can find help through these treatment options. There’s also a dedicated recovery center called the Institute for Prevention and Recovery that can help. Here, you can participate in addiction education programs, treatments, and social care services. The center brings local healthcare agencies and community partners together to offer you a wide network of care customized to your needs.

One client who received behavioral health care here in the past says it’s amazing that they’re now clean and sober. They said they finally found the care they needed here after 20 years of battling an addiction.

Facility Overview

600

Number of Available Beds

Latest Reviews

Carlos Garcia

1 month ago on Google

Hi wanted to say Robert Wood Johnson New Brunswick is the best hospital ever staff and nurses were very nice and kind I had a bone marrow biopsy they treated me with respect and kindness

Irma Mutidze

2 months ago on Google

I want to thank the staff at your hospital, they are the best, they gave me back my life🙏💞

Христина Баляк

2 months ago on Google

A heartfelt thank you to Robert Wood Johnson Hospital for having a program that assists with finding doctors, scheduling appointments, arranging medical visits, and providing translation services — namely, the Russian/East Slavic Medical Program. As someone who recently arrived in the U.S., I am completely unfamiliar with the medical system here. I don’t know how it works, and I don’t speak the language. The language barrier becomes an issue even when trying to make a basic doctor’s appointment. That’s why I deeply need help in this area. Special thanks to coordinator Lana Romanenko for her support. Previously, she scheduled an appointment for me at Robert Wood Johnson Hospital in New Brunswick with Dr. V. Koshenkov, an oncologist-dermatologist. And today, she was by my side during surgery, serving as both my interpreter and emotional support. Thanks to her, I know for sure I will never miss a visit and will always receive the best care! Separate thanks to coordinator Olena Sloush, who helps me with visits to the Monmouth Medical Center in Long Branch to see an oncologist and breast specialist. Every six months, I undergo mammograms, breast ultrasounds, and other exams there. Programs like this are truly essential! They support newcomers to the U.S. and serve as a bridge between the patient, the hospital, and the healthcare system. Doctor visits accompanied by a coordinator and translator become positive experiences — free of stress. Thank you for the support… Sincerely, Khrystyna Balyak

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

8.8 / 10

Gallery

Robert Wood Johnson University Hospital NJ 128

The facilities at Robert Wood Johnson University Hospital - New Brunswick in New Brunswick, NJ 1

The facilities at Robert Wood Johnson University Hospital - New Brunswick in New Brunswick, NJ 2

The facilities at Robert Wood Johnson University Hospital - New Brunswick in New Brunswick, NJ 3

Location

Accepted Insurance

Robert Wood Johnson University Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna

UnitedHealth Group

Cigna

Blue Cross Blue Shield

Centivo

Clover Health

Consumer Health Network

First Managed Care Option

Brighton Health Plan Solutions

Qualcare

United States Family Health Plan (USFHP)

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Partial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Aftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Alcoholism (alcohol use disorder) is diagnosed when a person's drinking causes harm or distress and they continue to drink anyway. Often, they have a physical as well as psychological dependence on the substance. To treat alcohol addiction, medical detox is often necessary to safely withdraw from alcohol. Once this is complete, alcohol rehab in New Jersey can provide skills and supports necessary for long-term recovery.

Drug rehab in New Jersey is the process of addressing the complex issues involved with addiction. Challenges are identified and addressed through individual and group counseling. Participants learn how to manage these issues without the use of substances.

Opioid Addiction

You can find comprehensive substance abuse treatment in New Jersey in drug and alcohol rehabs. These treatment programs typically provide a full continuum of care including medically assisted detox, inpatient, outpatient, dual-diagnosis, and intensive outpatient. With a comprehensive substance abuse evaluation, addiction experts provide individualized treatment plans to meet your specific needs. These programs address substance use disorders using evidence-based therapies, like cognitive behavioral therapy (CBT) and dialectical behavioral therapy (DBT), individual and family counseling, and recovery support groups.

New Jersey has a variety of dual-diagnosis addiction treatment programs, including inpatient and outpatient drug and alcohol rehabs, that recognize the unique needs of individuals with co-occurring substance use disorders and mental health conditions. These programs typically employ evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), trauma-focused therapy, and art therapy to successfully address co-occurring disorders and support sustained recovery.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Dialectical means opposing. The premise of dialectical behavior therapy is to learn how two things that seem to be opposite can actually be true. You learn how to accept yourself while also making changes. The focus is on accepting your emotions and changing how you manage them.

Amenities

Private Setting
Private Rooms
Gym
Meditation Room
Recreation Room

Staff & Accreditations

Staff

Courtney Vose, DNP, MBA, RN, APRN, NEA-BC, FAAN

Senior VP and Chief Nursing Officer

Cathlyn Robinson, MSN, RN, CEN

Director of Operations, Emergency Services

Maureen Harding, MSN, BSN, RN

Senior VP, Patient Care Services

Suzanne Spernal, DNP, APN-BC, RNC-OB, C-ONQS

Senior VP, Women’s Health

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

(732) 828-3000

Website

1 Robert Wood Johnson Place
New Brunswick, NJ 00128

Get Help Now - 732-708-2148

Reviews of Robert Wood Johnson University Hospital

2.6/5 (100 reviews)

373

601

Google Reviews

2.6 (100 reviews)

1 month ago

2 months ago

Игорь Сердюков

My name is Ihor, and I came to the United States through the U4U program. In 2021, I was diagnosed with thyroid cancer with lymph node metastases in Ukraine. I underwent surgery and received a course of radioactive iodine therapy. Since then, I’ve been undergoing regular check-ups, and thank God, all tests and ultrasounds have been good. However, I was concerned about a swelling on the right side of my neck. I mentioned it to my doctor, but he kept saying not to worry and that everything was fine — though he couldn’t explain what it was. I couldn’t understand him, and even the interpreters couldn’t help much, as they weren’t specialized in medical terminology. I didn’t know what to do, and this issue constantly weighed on my mind — until the universe stepped in to help. I am incredibly grateful to Lana Romanenko, who works as a patient navigator and interpreter in Robert Wood Johnson Hospital in New Brunswick in the East Slavic Medical Program. Lana scheduled an appointment for me with Dr. Missak Haigentz at the Rutgers Cancer Institute. She accompanied and supported me during appointments with both an endocrinologist and an ENT specialist, and arranged a CT scan for me. Thanks to the coordinated efforts of the doctors, Lana’s invaluable experience and dedication, and the existence of such a vital program like East Slavic Medical, we were able to identify the cause of the swelling in my neck. Everything happened so quickly — I didn’t expect visiting a hospital to be so smooth for someone with limited English skills. I’m deeply thankful for the support, and now I feel even safer knowing that if something ever happens, I can always turn to Lana — and that’s when the magic begins.

jen k

My father was transferred into the hospital from a stroke and they were extremely quick and helpful. The nuero surgeon and all of the nurses in the icu were nothing but helpful. They would answer all of my questions and ensure my father was comfortable and doing well. I highly recommend this hospital for any extreme trauma. My friend recommended this hospital because her grandfather would constantly come here for his heart attacks and they do not disappoint.

Jim Vreeland

It’s been over 9-weeks of no one being able to provide information on the Doctors that saw me in the ER. I’m caught in an infinite loop trying to get anyone to fill out a simple NJ Disability Form. The Doctor’s listed on my release paperwork and medical records have never heard me. I was there for 2-days and they literally can’t provide the name of a single person that saw me? Where are all these bills coming from then?

Belle Rosenbloom

Vincent Carnesi was my nurse in Tower 5. He took time to educate me about the surgery I had. Vincent brought out samples of bandages and the essential items I would need to heal my wound during aftercare. Despite all of his duties to other patients, he always found time to assist me and answer my questions. Vincent Carnesi was highly professional and knowledgeable and respectful and patient. When he learned that I had problems with transportation home, he went out of his way to arrange a smooth discharge and he even wheeled me out to my ride personally!! I was very fortunate to have had his help. He is the best nurse I ever met.

Ajay Verma

Worst experience of haematology team..Dr zayac.on consultation for treatment requested for less aggressive treatment for AML..for Dr Ajay Verma .but team operated for 7 +3 induction chemo.finshed treatment on 8 th Jan.. request to do MRI chest with contrast .as patient had intermittent nasal bleeding ..once fainted in rest room .no nuses could come .wife assisted patient to give head low posn..but MRI not done as insurance did not cover .and patient had Medicaid cover ..team took decision to discharge patient..regular follow up .13 th Feb bone marrow test was done ..team told us that everything is good..16 the morning Dr Ajay Verma died at home because of torrential hemoptysis .I am wife obgy doctor by side and dentist son near by did not get chance to shift him to hospital. Gave CPR but no result emergency team 911 came within 5 min and declared him dead....why haematology team did not inform relatives about this misfortune for family..on 13 th Feb .patient shd have been hospitalized..neither Dr zayac answer my call..they removed his MyChart..can responsible hospital take action for my complaint or answer what team did not answer resoan of torrential bleed at home.ajay was pillar of strength of fammily.wife is mentally not ready to bear loss...I request to need ful asap..

Caitlyn Moran

My father in law was brought in via ambulance after a traumatic fall off the top of a ladder at 8am. Despite the whole experience being terrible, no one is coming into the room. My mother in law requested a supervisor which got us our first answer. There’s been very few visits from a nurse. How is it 2pm and we have no answers or ideas of his results?! Where is the doctor?! My sister in law is autistic and when asking if we can assist her in seeing her own father, we were given attitude. There is no care and compassion. The phone call of his fall was difficult. There has been no one in any sort to be supportive to the family during this time. What a shame. If anything is to ever happen again, I would go to any other trauma center. Maybe this will get a prompt response again from administration so we can get answers.

debbie s

My husband came in thru ED around 8 am, fell from a ladder, they did do a CT scan right away but NOW ITS 2pm and NO ONE has come in to give us a final answer on CT scan. Beside the one visit from the nurse, he hasn’t been checked on, but when I asked for a supervisor, that prompted another visit, that’s it….. this is horrible. Do they get paid for the amount of time a person stays in the ED??? Come on, really? This is what our healthcare has turned to. Why have health insurance!!!!!!!!!! Was in Overlook ED last night for my son, was seen right away, treated and was out within 4 hrs!!!!

Jackey Lyu

2day iv for fking 47000bucks thats literally robbing , after the insurence it is 5000bucks thats bullshit,liteerally no 1 dollar cheaper

Ghila McBrien

My grandmother was swayed to practically be pushed out of here into a rehab when she CLEARLY had a heavy cough that needed a chest x-ray and treatment. She did not receive services until MUCH later after she asked at points. Resident tried to do her own thing and not consult with the attendant. Please seek treatment elsewhere, elderly people deserve to have their concerns treated with dignity and haste.

Overall Experience

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Last 6 months
Last 12 months
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