800-784-1361
They DIDN'T CARE about what I needed, and they refused to listen to me. Every time I tried to speak up for myself, they shut me down. They couldn't be more unprofessional.
About Rogers Behavioral Health
The West Allis inpatient program offers 24 hour care. The physicians who treat you specialize in addiction medicine. They oversee your detoxification process to minimize withdrawal symptoms and prevent medical complications. A nursing staff is available to take care of your needs 24/7. In addition to medical care psychiatric care is also provided. Treatment options also include a residential program that provides dual diagnosis treatment. This type of treatment addresses mental health disorders alongside addiction.
Facility Overview
31 - 60 Avg Length of Stay in Days
Latest Reviews
If I could leave no stars I would. If you want your kid overprescribed - send them here. They don't return calls, don't answer the phone on units & will put people on medication that needs to be taken every day & then discharge without even a take home dose. This place should be ashamed of itself.
Response from the owner1 week ago
Hello Amber, we're sorry to hear about your experience. To report your concerns, please contact our secure, confidential helpline. To report via desktop, click here: https://secure.ethicspoint.com/domain/media/en/gui/84138/index.html and to report via mobile device, click here: https://rogersbh.navexone.com/.
Do not do the Adult FOCUS residential here! They have a doctor (Dr. Singh) who does not listen to anything patients say; and who makes multiple medication changes without the knowledge or consent of patients. Also therapists (particularly Lauren) ignore and dismiss some patients; and are totally ineffective. Worse, when you try to get into a different residential as a result of these issues, the "treatment team" issues a recommendation blocking it instead of acknowledging where they may have failed the individual patient.
Response from the owner1 week ago
Hello Nikole, we're sorry to hear about your experience. To report your concerns, please contact our secure, confidential helpline. To report via desktop, click here: https://secure.ethicspoint.com/domain/media/en/gui/84138/index.html and to report via mobile device, click here: https://rogersbh.navexone.com/.
I have been here three times. Each time was almost worse than the last. I was in the children’s unit and they constantly just threw us around. One time a kid had destroyed the common area and tried to kill me while that was happening two kids were having panic attacks and i had to help them both while almost having one myself . The staff didn’t let me go to bed till 2 in the morning. Tried to wake me up at 6 still. They said if I didn’t my daily activities I would be stuck in my room the rest of the time I was there. Another time they gave kids there night meds early and a girl passed out and got and got a concussion. Nurses have even told me to kill myself. You guys don’t care about patients well being just the money otherwise every other person I know wouldn’t have a bad experience.
Response from the owner1 week ago
Hello, we're sorry to hear about your experience. To report your concerns, please contact our secure, confidential helpline. To report via desktop, click here: https://secure.ethicspoint.com/domain/media/en/gui/84138/index.html and to report via mobile device, click here: https://rogersbh.navexone.com/. 
Rehab Score
Our Methodology
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7.4 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient
Intensive outpatient programs (IOP) support clients' return to their community following inpatient treatment and may also offer an alternative to hospitalization for clients who are relatively stable following detox. Many intensive outpatient rehabs require clients to participate in a minimum of nine and a maximum of 20 treatment hours weekly. IOP services are also highly customizable and typically include a combination of addiction counseling, recovery-focused life skills training, medication assisted treatment (MAT), and holistic therapies such as meditation.
Sober Living Homes
Individuals staying in a sober living home in Wisconsin benefit from support and friendship with others in recovery. They're also encouraged to continue rehab through support groups and outpatient treatment. Halfway house residents further benefit from increased responsibility and mutual accountability that helps them practice recovery skills. Their time at a sober living home prepares them to transition back to regular life after treatment.
Partial Hospitalization Program
A partial hospitalization program (PHP) offers short-term intensive care for drug and alcohol addiction. Often part of a step-down service, PHP treatment allows you to attend treatment on-site during the day, then return home during non-treatment hours. Plans of care typically include relapse prevention, medication management, and behavioral therapy services. Depending on your progress, the duration of a PHP can average 90 days with daily sessions running 4-8 hours per week. Most insurance providers fully or partially cover PHP treatment.
Medically Assisted Detox
Medical detox involves weaning your body off drugs and/or alcohol in an inpatient setting, and is often the first step in addiction recovery. Quitting alcohol and certain drugs (like benzodiazepines or opioids) can cause dangerous side effects once you have become physically dependent. In medically assisted detox, a team of on-site healthcare professionals will work to keep you safe and comfortable during this process. Additionally, they may administer medications when needed to alleviate any withdrawal symptoms.
Telehealth
A service falls under the umbrella of telehealth in Wisconsin if it uses telecommunications technology to provide services. Examples include a video chat with your doctor and over-the-phone counseling sessions with a therapist.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Treatment for alcohol use disorder (AUD) is available in several formats and levels of care. The treatment process address various issues that contribute to a dependence on alcohol (often referred to as alcoholism). Alcohol rehab in Wisconsin provides the tools and supports you'll need to overcome AUD and maintain long-term sobriety.
The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.
Opioid AddictionDual-diagnosis treatment programs in Wisconsin can provide substance abuse treatment for individuals facing addiction and co-occurring mental health disorders. You can usually find treatment to suit your individual needs, whether that is inpatient, outpatient, or day treatment. These programs utilize evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and mindfulness-based interventions to help you relearn new thought patterns, develop new coping strategies, and learn the skills to maintain recovery.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Transcranial Magnetic StimulationAmenities
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Spa
Staff & Accreditations
Staff
Cynthia Meyer, MSSW
President & CEO
Stacy Babl
Chief Human Resources Officer
Chris Jagoditz
CFO
Dr. Brian Kay, PhD
Chief Strategy Officer
Colleen Kelly
Chief Compliance Officer
Ashley Muchnick, MSW, MBA
COO
Jerry L. Halverson, MD, FACPsych, DFAPA
Chief Medical Officer, Psychiatrist
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
LegitScript has reviewed Rogers Behavioral Health as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.
LegitScript verified in
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
11101 West Lincoln Avenue
West Allis WI, 53227
Get Help Now - 414-295-9478
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Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW
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