Claimed
Staff and techs act like 5 year olds. they should be fired. Very immature and unprofessional. The place is always clean but must improve the treatment of staff to patients.
About Rolling Hills Hospital
Rolling Hills Hospital is dedicated on providing mental health and/or substance abuse treatment services to teens and adults. They provide comprehensive services tailored to each person’s needs. Rolling Hills Hospital is located in Ada, Oklahoma.
Rolling Hills Hospital is compromised to provide individualized treatment for individuals with alcohol and/or substance addiction. They are committed to provide highly professional staff that will provide a positive and caring environment.
They treatment at Rolling Hills Hospital may include the following therapies: Dialectical Behavioral Therapy (DBT), family education and support, Cognitive Behavioral Therapy (CBT), recreational and art therapy, medication education groups, 12-step meetings, and comprehensive discharge planning.
Latest Reviews
Except for nurse Rebecca The facility is not responsive to staff or family. As a hospital nurses are responsible 24/7 for care and communication. If this is not happening accreditation should be concerning. Attempts of voicemail and email go unanswered. When calling on night shift (not busy) the comment was “it’s awfully late.” When attempting to call after family member called home nurses are in a meeting. “9 is a bad time because they are on break.” Getting close to 1130 it’s lunch time, etc. We have heard only good things about Dr Morton but no one is communicating with family the progress.
The worst place ive ever seen,full of liars and criminals. They dont treat you,they dont let you make calls,and they will get a court order anytime you try to leave. Im pressing charges and urge anyone who has been there to do the same,my lawyer has advised me to press felony criminal charges at the hospital itself and the supervisor.
Rolling Hills advertises individual therapy, group process therapy and family therapy but provides none of those. This facility lacks qualified and licensed mental health clinicians on the Adult unit, to the point that the CEO is filling in as the lead clinician for the unit to avoid closing the unit due to understaffing. In my opinion the Adult Unit should be closed until they can provide adequate staffing and licensed clinicians, as Sherry the CEO was hardly ever on the unit unless the psychiatrist was there and all but one group was led by unqualified unlicensed BHA techs or individuals with advanced degrees but no license to practice as a mental health clinician. During my 9 days there I spoke to the unit clinician, the CEO Sherry, for less than 10 minutes combined during my two interactions with her. I was throughly disappointed in my therapeutic care and would not recommend Rolling Hills for anything but acute medication changes as they do not provide adequate therapeutic services. BHA/tech behavior was inconsistent and led to two techs being written up and one was written up twice for either not following policy or violating confidentiality and professional discretion. Nursing staff violated HIPPA rights during my intake and I was advised by the Director of nursing that that RN was written up and given disciplinary action. My medication was given at inconsistent times and there were times where I had to fight to get my medication as ordered by the physician.
While I would not recommend Rolling Hills, there are a few staff members who went out of their way during my time there. Robin the lead BHA tech of the Adult Unit was kind, caring, and went out of her way to take care of not only patient care but patient emotional needs as well; she was amazing. BHA tech Kaitlyn was kind, respectful, and made it a point to listen to me and make me feel heard and cared about during frustrating moments. BHA/CNA Jeanie (Agency/shift key) was kind and hard working and went out of her way to make sure everyone was taken care of. BHA Shanna was kind, respectful, and helpful. Melinda the patient advocate and privacy officer took all my complaints and concerns seriously, listened to me, and made me feel respected. Janet the DON took time to address all my complaints and spoke with me twice during my visit to inform me of what action was being taken and to apologize; I was appreciative and felt like she took my concerns seriously. Patty RN and Rebecca RN were both extremely competent nurses as well as kind and caring individuals who took time to listen to my concerns and offer help. Patty went out of her way to talk to me and check in on me as well as made sure everything I needed for discharge was set up perfectly; she was extremely knowledgeable, kind, and I appreciated her going above and beyond without being asked. RN Michael was caring, kind, genuine, and went out of his way to not only interact with patients, but educate them if they had questions.
Dr. Morton is a very competent and knowledgeable psychiatrist who takes time to make his patients feel heard and included in their treatment plan and I appreciated his level of care and professionalism. He went above and beyond to make sure I was set up with medication, as well as make sure I would be able to afford/access it upon discharge provided samples and offered additional support if accessing medication was an issue after discharge.
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7.7 / 10
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Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Addiction Treatments
Levels of Care
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Partial Hospitalization Program A partial hospitalization program (PHP) is ideal for those with moderate to severe addictions who don't require 24-hour care. PHP treatment can be an alternative to inpatient hospitalization or a step-down option after hospital or residential care. During a partial hospitalization program, you'll engage in daily therapeutic services for a minimum of 20 hours a week with the ability to return home. The cost of a partial hospitalization program can vary but is often covered by providers.
Intensive Outpatient Clients participating in an intensive outpatient program (IOP) receive frequent, high-level care while living at home. Many enter intensive outpatient treatment immediately after leaving inpatient rehab, but some transition directly from detox into IOP. Treatment generally involves nine to 20 therapeutic hours per week and a combination of addiction counseling, recovery-focused life skills training, and evidence-based complementary care. Many outpatient rehabs also offer medication assisted treatment (MAT) for clients with alcohol and/or opioid addiction.
Outpatient Clients seeking care in an outpatient rehab are often stepping down from intensive inpatient treatment or have chosen to remain in their home while in treatment. Outpatient programs offer a variety of services to provide clients with a full continuum of care. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are high frequency and intensity services for clients who require robust structure, supervision, and support. Outpatient treatment typically consists of psychotherapy, recovery education, and medication assisted treatment (MAT).
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Private Setting
Staff & Accreditations
Staff
Sherri Chandler, MS/LPC
CEO
Colin Saner
CFO
Janet Strayhorn, MS/RN
Chief Nursing Officer
Dillon Baxter
Director of Residential Services
Bridget Bridger
Director of Human Resources
David Butler
Director of Admissions
Curtis Classen, LCSW
Director of Business Development
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 1538
The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.
NAATP Member: Yes
Member ID: 9859
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Oklahoma
Contact Information
(855) 968-0757 
1000 Rolling Hills Lane
Ada, OK 74820
Get Help Now - 405-825-9973
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