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St. Luke’s Hospital – Sacred Heart Campus

421 West Chew Street Allentown, PA 18102
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Top 10 Rehab In Allentown
Sacred Heart Hospital - Behavioral Health PA 18102

About St. Luke’s Hospital – Sacred Heart Campus

St. Luke’s Hospital – Sacred Heart Campus is located in Allentown, Pennsylvania, and provides psychiatric mental health support, dual diagnosis support, and substance abuse treatment. The behavioral health clinic is a specialty department within the Sacred Heart Hospital.

Sacred Heart Hospital- Behavioral Health offers inpatient substance abuse treatment and psychiatric counseling and treatment to men and women.

Sacred Heart Hospital- Behavioral Health’s inpatient program is for those with substance use disorder or who have mental health conditions. It provides a high level of care with 24/7 monitoring to ensure the process of mental, emotional, and physical stability takes place. Those best suited for inpatient programming are unable to find stability and recover on their own. This program includes individual therapy, couples and family counseling, group therapy, trauma informed therapy, activity therapy, behavior modification, and evidence based treatments such as cognitive behavioral therapy. This program also provides walk-in availability for crisis services.

At Sacred Heart Hospital- Behavioral Health, psychiatric services are provided to ensure the proper diagnosis and care plan. Mental health treatment focuses on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and other challenging psychiatric conditions. Individual therapy, group therapy, and family therapy all serve as ways to deliver mental health support. These services can be administered in an inpatient setting, within an outpatient setting, or at a clinical office.

Dual Diagnosis, often referred to as having co-occurring disorders, is when two or more mental health concerns present themselves simultaneously. It is very common for those who struggle with addiction to also have an underlying mental health concern such as anxiety, depression, or a diagnosable psychiatric disorder. Without proper treatment of the mental health issue at hand, getting and staying sober can be difficult. By treating both the substance use disorder and the mental health needs concurrently, a greater chance for long term sobriety is achieved.

Facility Overview

Bed icon 22
Number of Available Beds

Latest Reviews

Jessica Guglielmino
3 months ago on Google
1
This is the worst hospital in Allentown it's dirty they don't change the bedding there was blood on the wall and floor the sheets were nasty and every time I got there it's like that a hospital is supposed to be sterile I shouldn't be scared to touch the bed the wall the chairs or the door
Response from the owner1 month ago
Jessica We apologize for your experience and take cleanliness very seriously. Please contact us at mystlukes@sluhn.org to address your concerns. Thank you, St. Luke s Reputation Management Team
Tara Sbei
3 months ago on Google
5
I had surgery on Valentine s Day. What an absolutely amazing visit to St. Lukes. Not only was every single employee and nurse kind, friendly and showed patience with the patients, they were all kind and friendly to one another. My nurses Liz, Nydia, Amy, Michele and Kayla were all absolutely lovely. Dr. Jan and Dr. Jim the anesthesiologist were all amazing to work with. Felt so comfortable and safe. Highly recommend this hospital and its staff!
Response from the owner2 months ago
Tara, Thank you for sharing your wonderful experience with us. We're delighted to hear that our team, including your nurses and doctors, made you feel comfortable and safe. Your recommendation means a lot to us. Thank you, St. Luke s Reputation Management Team
Dennis Sharkey
3 months ago on Google
5
I have had 3 surgeries performed at the Sacred Heart facility. Every time I was there I had a good experience. All of the staff were very professional and very nice. The surgical services care team were the best. A shout out to Michele, Nydia , Wendy , Liz, Lydia .The anesthesiologist and assistants great job too . Thank you Dr Banzhoff , another job well done. And thank you to physical therapy.
Response from the owner2 months ago
Dennis, thank you for sharing your positive experiences with our surgical team. We are delighted to hear that our staff provided you with the care and professionalism you deserve. We are also pleased to know that the anesthesiology and physical therapy teams contributed to your satisfaction. We wish you the best, St. Luke's Reputation Management Team.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.2 / 10

Location

Accepted Insurance

St. Luke’s Hospital – Sacred Heart Campus works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs specialize in providing comprehensive care for clients who choose to remain in their homes and communities during treatment. Their services may include transitional support for clients stepping down from intensive inpatient programming. Ambulatory medical detox may be provided for clients at low risk for withdrawal complications. Many programs include evening, night, and weekend services to accommodate clients who are working professionals or caregivers. Addiction counseling and life skills training are common treatment modalities.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Clients receiving services from a rehab aftercare program are usually stable and in the maintenance phase of recovery, having completed detox and/or intensive inpatient treatment. Rehab aftercare services can vary widely based on clients' individual and evolving needs, but often include peer coaching, relapse prevention support, 12 step program induction, and medical, mental health, and social service referrals. Individual care plans are typically developed by the client in partnership with their case manager and care team.
sober-living iconSober Living Homes
Residents of a sober living home in Pennsylvania pay rent and contribute to household maintenance. For their contributions, individuals get the opportunity to live in a substance-free environment and receive support from others in recovery while all residents practice sober-living skills. Sober living expenses are not covered by insurance since they are not treatment services. However, grants and scholarships are often available to help individuals afford rent for men's or women's sober living.
heart-hands iconIntervention Services
Intervention services bring extensive experience to the planning and conducting of drug interventions in Pennsylvania. These experts can facilitate interventions in a sensitive manner that encourages positive outcomes. The goal of the intervention is to educate the individual about addiction and the consequences of their substance use and encourage them to get the treatment they need. Interventions can be effective with all types of drugs and alcohol addiction.
24-hour icon24-Hour Clinical Care
Because the severity of withdrawal symptoms can fluctuate, constant monitoring under 24-hour clinical care in Pennsylvania is recommended for early recovery. As you undergo detox, medical staff will supervise your health and ensure severe symptoms do not develop or threaten your life. Professional counselors will also be available to treat mental and emotional health needs.
medically-assisted-detox iconMedically Assisted Detox
A medical detox is the safest way to wean your body off drugs and/or alcohol in an inpatient setting. When detoxing from addictive substances, the physical and psychological side effects of withdrawal can cause mood swings, anxiety, nausea, or flu-like symptoms. In medically assisted detox, a team of medical professionals are on hand 24/7 to help alleviate potential withdrawal symptoms, administer medications to alleviate withdrawal symptoms, and ultimately keep you safe and comfortable throughout this process.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples therapy in Pennsylvania is typically short term treatment that focuses on building skills that lead to positive long term relationship changes. Sessions with the therapist may occur both jointly and individually.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Richard Anderson

President & CEO

Francine Botek

Senior Vice President Finance

Patrick Bower

Vice President Development

Chad Brisendine

Vice President Chief Information Officer

Joel Fagerstrom

Executive Vice President Chief Operating Officer

Ray Midlam

Vice President Chief Strategy Officer

Evan Ochs

Senior Vice President Human Resources

Donna Sabol

Senior Vice President and Chief Quality Officer

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Pennsylvania
License Number: 920370

Contact Information

Phone icon (866) 785-8537
Building icon

421 West Chew Street
Allentown, PA 18102

Fact checked and written by:
Peter Lee, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Allentown

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Reviews of St. Luke’s Hospital – Sacred Heart Campus

3.1/5 (102 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
77
4
13
3
11
2
7
1
72

Reviews

1
Bad

The worst hospital in Allentown PA. I wish there were negative ratings because this would definitely be a clear example. They did a test on me and I almost died, I ended up in the emergency room three times because of it. One of them a police officer had to call 911 because ... Read More

Belinda C.
Reviewed on 12/13/2024
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
5

I am impressed and overwhelmed at the dedication of the staff to the clients they serve. You work both on your own and with groups. I think is great for sober living, they do help you.

Reviewed on 11/5/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (100 reviews)
Robert Barry
2 months ago
1

That place isn't worth of a one star, I've never dealt with a bunch of smart mouthed ignorant idiots, nobody communicates on anything, my son was in there for two and a half weeks for reasons that we're not his fault, it was created by the medications for toirettes

Response from the ownerInvalid relative date format:
Robert,<br>We're sorry to hear about your son's experience. Please follow up with us at mystlukes@sluhn.org to address your concerns more thoroughly. <br><br>Thank you, St. Luke’s Reputation Management Team
Kimberly Rhodunda
2 months ago
5

Response from the owner2 months ago
Thank you for the rating! We are happy to know a five star experience was provided. Best regards, St. Luke's Reputation Management Team.
Jessica Guglielmino
3 months ago
1

This is the worst hospital in Allentown it's dirty they don't change the bedding there was blood on the wall and floor the sheets were nasty and every time I got there it's like that a hospital is supposed to be sterile I shouldn't be scared to touch the bed the wall the chairs or the door

Response from the ownerInvalid relative date format:
Jessica<br>We apologize for your experience and take cleanliness very seriously. Please contact us at mystlukes@sluhn.org to address your concerns. <br><br>Thank you, St. Luke’s Reputation Management Team
Tara Sbei
3 months ago
5

I had surgery on Valentine’s Day. What an absolutely amazing visit to St. Lukes. Not only was every single employee and nurse kind, friendly and showed patience with the patients, they were all kind and friendly to one another. My nurses Liz, Nydia, Amy, Michele and Kayla were all absolutely lovely. Dr. Jan and Dr. Jim the anesthesiologist were all amazing to work with. Felt so comfortable and safe. Highly recommend this hospital and its staff!

Response from the ownerInvalid relative date format:
Tara,<br>Thank you for sharing your wonderful experience with us. We're delighted to hear that our team, including your nurses and doctors, made you feel comfortable and safe. Your recommendation means a lot to us. <br><br>Thank you, St. Luke’s Reputation Management Team
Dennis Sharkey
3 months ago
5

I have had 3 surgeries performed at the Sacred Heart facility. Every time I was there I had a good experience. All of the staff were very professional and very nice. The surgical services care team were the best. A shout out to Michele, Nydia , Wendy , Liz, Lydia .The anesthesiologist and assistants great job too . Thank you Dr Banzhoff , another job well done. And thank you to physical therapy.

Response from the ownerInvalid relative date format:
Dennis, thank you for sharing your positive experiences with our surgical team. We are delighted to hear that our staff provided you with the care and professionalism you deserve. We are also pleased to know that the anesthesiology and physical therapy teams contributed to your satisfaction. We wish you the best, St. Luke's Reputation Management Team.
D R
4 months ago
1

Company has no Hazard Pay. They expect you to risk your life through an ice storm. If you get in an accident and don't show up, they write you up. No matter the issue. New: When it comes to employment... They're EFFING terrible.. They only write up who they want to write up. They have way TOO many call-outs by employees who should have been terminated LONG ago. The county should look into this and every other branch.

Response from the ownerInvalid relative date format:
Thank you for your feedback. We recommend reaching out to our HR department directly to discuss your concerns in more detail. Your input is valuable to us, and we appreciate the opportunity to address your experience. <br><br>Thank you, St. Luke’s Reputation Management Team
TAMMY Marrero
4 months ago
5

Response from the owner4 months ago
Thank you for the five star rating. We appreciate it, St. Luke's Reputation Management Team.
Megan
4 months ago
1

A family member of mine had to go to the upper bucks ER for a liver issue. He is a struggling stage four alcoholic with cirrhosis and wanted help, the upper bucks ER told him he could be transported to sacred heart for detox if he chose to do that. He was discharged because he wasn't ready to go that very night as we have a lot of family stuff going on right now. But he was told by several doctors and APs that he NEEDS to stop drinking or his life will end early. We went back to the ER a day or two later so he could be medically evaluated and sent off to sacred heart, and then got told after hours of sitting there, that sacred heart denied him. Not that they had no rooms, that they just denied him detox treatment. We know several people who didn't have cirrhosis, were not stage four alcoholics, but were suicidal, and got accepted to sacred heart. How does that even make sense? The doctors completely disagreed with the decision, several Bcares representatives completely disagreed with the decision. So much for helping people who come to you guys to get better! Extremely disappointing. It seems like you guys are just biased and opinionated on who you accept for detox treatments. Glad we ended up finding a better facility through Bcares, they've been here for us every step of the way.

Response from the ownerInvalid relative date format:
Megan, we are sorry to hear about the experience you detailed. We understand your frustration and take all concerns seriously. Please email us at mystlukes@sluhn.org so we can follow up on your family member's behalf. Thank you, St. Luke’s Reputation Management Team.
Sarwar Quddus
5 months ago
5

Response from the owner5 months ago
Your 5-star rating brightens our day! Thank you, St. Luke's Reputation Management Team.
Belinda Castillo Gonz�lez
5 months ago
1

The worst hospital in Allentown PA. I wish there were negative ratings because this would definitely be a clear example. They did a test on me and I almost died, I ended up in the emergency room three times because of it. One of them a police officer had to call 911 because I was lying on the floor in a parking lot convulsing. They are liars, they make up the summary and manipulate the information to suit them. They tell you that you had a virtual consultation and it is not true, to charge the insurance. They never said that the ambulance was the one who took me. I had to ask that they monitor me because they didn't even do that after I had been waiting for half an hour, I have witnesses and evidence of the poor treatment I received from the staff, both doctors and nurses. I only have one question, where do they give these people their medical degrees? They know nothing, they are liars, despots, inefficient, inept, and manipulative. They kill you instead of saving your life, but they have the title of "doctor." It is a shame that a corporation like St. Luke's has such a staff, all they achieve is losing clients, income, and reputation.No wonder this hospital is called "The Slaughterhouse" on the street.I will move from St. Luke's.The worst hospital in Allentown, PA. I wish negative ratings could be given because this would definitely be a clear example. They ran a test on me and I almost died. I ended up in the emergency room three times because of it. One time, a police officer had to call 911 because I was lying on the ground in a parking lot convulsing. They are liars; they make up the summary and manipulate the information to their advantage. They tell you that you had a virtual consultation, and it's not true, to charge the insurance. They never said that the ambulance was the one who took me. I had to ask for monitoring because they didn't even do that after I'd been waiting for half an hour. I have witnesses and evidence of the poor treatment I received from the staff, both doctors and nurses. I just have one question: where do they give these people their medical degrees? They know nothing; they're liars, despots, inefficient, inept, and manipulative. They kill you instead of saving your life, yet they carry the title of "doctor." It's a shame a corporation like St. Luke's employs this kind of staff. All they achieve is losing clients, revenue, and reputation.No wonder this hospital is known on the street as "The Slaughterhouse."I'll be transferring from St. Luke's.

Response from the owner5 months ago
Belinda, We are sorry to hear about your experience. Your feedback is important to us, and we take your concerns seriously. We would like to better understand your experience and address your concerns. Please contact us at mystlukes@sluhn.org to discuss this further. Thank you, St. Luke s Reputation Management Team
Sylvia Hahn
5 months ago
5

Response from the owner5 months ago
Thank you for taking the time to leave us a 5-star rating! St. Luke's Reputation Management Team.
Zoraida Casiano
6 months ago
5

Response from the owner6 months ago
We're so grateful for your 5-star rating! Thank you, St. Luke's Reputation Management Team.
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