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St. Luke’s Hospital – Sacred Heart Campus

421 West Chew Street
Allentown, PA 18102
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Sacred Heart Hospital - Behavioral Health PA 18102

About St. Luke’s Hospital – Sacred Heart Campus

Sacred Heart Hospital- Behavioral Health offers inpatient substance abuse treatment and psychiatric counseling and treatment to men and women.

Sacred Heart Hospital- Behavioral Health’s inpatient program is for those with substance use disorder or who have mental health conditions. It provides a high level of care with 24/7 monitoring to ensure the process of mental, emotional, and physical stability takes place. Those best suited for inpatient programming are unable to find stability and recover on their own. This program includes individual therapy, couples and family counseling, group therapy, trauma informed therapy, activity therapy, behavior modification, and evidence based treatments such as cognitive behavioral therapy. This program also provides walk-in availability for crisis services.

At Sacred Heart Hospital- Behavioral Health, psychiatric services are provided to ensure the proper diagnosis and care plan. Mental health treatment focuses on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and other challenging psychiatric conditions. Individual therapy, group therapy, and family therapy all serve as ways to deliver mental health support. These services can be administered in an inpatient setting, within an outpatient setting, or at a clinical office.

Dual Diagnosis, often referred to as having co-occurring disorders, is when two or more mental health concerns present themselves simultaneously. It is very common for those who struggle with addiction to also have an underlying mental health concern such as anxiety, depression, or a diagnosable psychiatric disorder. Without proper treatment of the mental health issue at hand, getting and staying sober can be difficult. By treating both the substance use disorder and the mental health needs concurrently, a greater chance for long term sobriety is achieved.

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Fact checked and written by:
Peter Lee, PhD
Edited by:
Quentin Blount

Facility Overview

Bed icon 22
Number of Available Beds

Latest Reviews

THE ACE KIDD
2 weeks ago on Google
5
Just came back from there I was there last night and again today for my asthma doctors who was not even my doctors help me at least like 5 or 6 people in the room felt like I was gone die but very good caring and nice people
Response from the owner1 week ago
Thank you for sharing your kind words. We’re glad to hear our team made you feel cared for and supported, and we appreciate you taking the time to recognize them.

Thank you, St. Luke's Reputation Management Team
MJ HR
3 weeks ago on Google
1
Had surgery here. The surgeon & surgical staff were AWESOME. When they put me back in the recovery room in the operation waiting area I found out later I had to stay overnight because I was unable to do the steps for physical therapy. I waited a while for them to give me a room. The only thing I had were 2 slices of cinnamon raisin bread, a couple small cups of coffee & sipped on apple juice all day. I got no lunch & no dinner. As it was approaching dinner time I asked them for something to eat since I haven't eaten all day. The nurses at the station said that I will be in a room soon & that the girls will take care of me there. My husband went to go buy himself dinner & told them he was buying me one because the cafeteria was closing soon. The nurses still told him the girls will take care of me upstairs. Its been almost an hour & a half or 2 hours & I haven't gotten to that room yet & no dinner. I asked again for dinner & they said oh, the cafeteria is closed. But the girls will take care of you upstairs. I finally got into a room up stairs & no one took care of me for dinner. I asked them for dinner they said the cafeteria is closed. I told them I was promised dinner & my husband offered to buy one for me & they blew me off & now these nurses blew me off. This time, I had to BEG them for food, 3 times !!!! I should not have to beg anyone there to eat. They are professionals? They should have ordered my lunch & dinner not me beg for it. They finally gave a prewrapped sandwich with pretzels. At least it was something. I had to ask them for a pillow & the nurse huffed & said she had to hunt one down, they have me no blanket just a flat sheet & they had th AC running, no heat. Later on, I rang the bell a few times for a few different things & the last time I rang a nurse came & he was COCKY & RUDE. I told him that the compressor around my right leg wasn't working. He gave attitude & said it says its working. I told him but its not compressing. He got annoyed turned the machine on & off lifted up the tubes & dropped it on the bed then asked me if there was anything else I needed before I rang the bell again in 5 minutes. I cried myself to sleep & afraid to ask for anything else. I didnt even know if I was going to get breakfast. When i got breakfast it 2 tiny pancakes & a tiny scrambled egg. The cafeteria woman sounded atutidish over the phone & was very rude. I NEVER had ANY hospital treat me this bad. Don't reply to me that you're sorry for my bad experience, DO SOMETHING ABOUT IT !!! You have enough people on here complaining about the hospitality from the nurses. Sounds to me like the complaints are being neglected. Correct the problem !!!!
Response from the owner1 week ago
Thank you for sharing your experience with us. We’re glad to hear that your surgeon and surgical team provided excellent care, but we’re truly concerned about the issues you faced afterward. Your feedback highlights areas where we fell short in meeting your expectations and that is not the standard of care we strive to provide. Please know that we take your comments seriously. We are reviewing your concerns with our nursing leadership and patient services team to ensure this does not happen again. If you’re willing, we’d appreciate the opportunity to speak with you directly to learn more and make things right. Please contact us - mystlukes@sluhn.org Your input is invaluable in helping us improve. Thank you again for bringing this to our attention.

St. Luke’s Reputation Management Team
Mikal William
4 weeks ago on Google
1
I called an ambulance because I had a viral reading of 58/27 pulse 41. I blacked out at home while laying down before the ambulance got to me. I got to the hospital and they only measured my vitals one time. If someone comes in with hypotension or hypertension and report they passed out or blacked out procedure is to continue to monitor vitals but instead they only checked blood pressure and pulse one time. I was misdiagnosed as dehydrated even though all of my labs were "normal" as what the doctor said I'm the notes on mychart. Even though none of my labs showed I was dehydrated, the doctor thought it would be a good idea to misdiagnos me instead of looking at the test results which show that I'm not dehydrated.
Response from the owner1 week ago
We’re sorry to hear about the issue you described, Mikal. Your feedback is important to us. We share comments like yours with the appropriate leaders to help us review and improve the experience. Please contact us if you would like to discuss further. mystlukes@sluhn.org

Thank you, St. Luke’s Reputation Management Team
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

St. Luke’s Hospital – Sacred Heart Campus works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient rehabs specialize in providing comprehensive care for clients who choose to remain in their homes and communities during treatment. Their services may include transitional support for clients stepping down from intensive inpatient programming. Ambulatory medical detox may be provided for clients at low risk for withdrawal complications. Many programs include evening, night, and weekend services to accommodate clients who are working professionals or caregivers. Addiction counseling and life skills training are common treatment modalities.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Clients receiving services from a rehab aftercare program are usually stable and in the maintenance phase of recovery, having completed detox and/or intensive inpatient treatment. Rehab aftercare services can vary widely based on clients' individual and evolving needs, but often include peer coaching, relapse prevention support, 12 step program induction, and medical, mental health, and social service referrals. Individual care plans are typically developed by the client in partnership with their case manager and care team.

Residents of a sober living home in Pennsylvania pay rent and contribute to household maintenance. For their contributions, individuals get the opportunity to live in a substance-free environment and receive support from others in recovery while all residents practice sober-living skills. Sober living expenses are not covered by insurance since they are not treatment services. However, grants and scholarships are often available to help individuals afford rent for men's or women's sober living.

Intervention services bring extensive experience to the planning and conducting of drug interventions in Pennsylvania. These experts can facilitate interventions in a sensitive manner that encourages positive outcomes. The goal of the intervention is to educate the individual about addiction and the consequences of their substance use and encourage them to get the treatment they need. Interventions can be effective with all types of drugs and alcohol addiction.

Because the severity of withdrawal symptoms can fluctuate, constant monitoring under 24-hour clinical care in Pennsylvania is recommended for early recovery. As you undergo detox, medical staff will supervise your health and ensure severe symptoms do not develop or threaten your life. Professional counselors will also be available to treat mental and emotional health needs.

A medical detox is the safest way to wean your body off drugs and/or alcohol in an inpatient setting. When detoxing from addictive substances, the physical and psychological side effects of withdrawal can cause mood swings, anxiety, nausea, or flu-like symptoms. In medically assisted detox, a team of medical professionals are on hand 24/7 to help alleviate potential withdrawal symptoms, administer medications to alleviate withdrawal symptoms, and ultimately keep you safe and comfortable throughout this process.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples therapy in Pennsylvania is typically short term treatment that focuses on building skills that lead to positive long term relationship changes. Sessions with the therapist may occur both jointly and individually.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Richard Anderson

President & CEO

Francine Botek

Senior Vice President Finance

Patrick Bower

Vice President Development

Chad Brisendine

Vice President Chief Information Officer

Joel Fagerstrom

Executive Vice President Chief Operating Officer

Ray Midlam

Vice President Chief Strategy Officer

Evan Ochs

Senior Vice President Human Resources

Donna Sabol

Senior Vice President and Chief Quality Officer

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Pennsylvania
License Number: 920370

Contact Information

Building icon

421 West Chew Street
Allentown, PA 18102

Explore Other Centers Near Allentown

Reviews of St. Luke’s Hospital – Sacred Heart Campus

3.06/5 (188 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
82
4
13
3
11
2
7
1
80

Reviews

1
Bad

The worst hospital in Allentown PA. I wish there were negative ratings because this would definitely be a clear example. They did a test on me and I almost died, I ended up in the emergency room three times because of it. One of them a police officer had to call 911 because ... Read More

Belinda C.
Reviewed on 12/13/2024
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
5

I am impressed and overwhelmed at the dedication of the staff to the clients they serve. You work both on your own and with groups. I think is great for sober living, they do help you.

Reviewed on 11/5/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.0645161290323 (186 reviews)
THE ACE KIDD
2 weeks ago
5

Just came back from there I was there last night and again today for my asthma doctors who was not even my doctors help me at least like 5 or 6 people in the room felt like I was gone die but very good caring and nice people

Response from the owner
Thank you for sharing your kind words. We’re glad to hear our team made you feel cared for and supported, and we appreciate you taking the time to recognize them.

Thank you, St. Luke's Reputation Management Team
MJ HR
3 weeks ago
1

Had surgery here. The surgeon & surgical staff were AWESOME. When they put me back in the recovery room in the operation waiting area I found out later I had to stay overnight because I was unable to do the steps for physical therapy. I waited a while for them to give me a room. The only thing I had were 2 slices of cinnamon raisin bread, a couple small cups of coffee & sipped on apple juice all day. I got no lunch & no dinner. As it was approaching dinner time I asked them for something to eat since I haven't eaten all day. The nurses at the station said that I will be in a room soon & that the girls will take care of me there. My husband went to go buy himself dinner & told them he was buying me one because the cafeteria was closing soon. The nurses still told him the girls will take care of me upstairs. Its been almost an hour & a half or 2 hours & I haven't gotten to that room yet & no dinner. I asked again for dinner & they said oh, the cafeteria is closed. But the girls will take care of you upstairs. I finally got into a room up stairs & no one took care of me for dinner. I asked them for dinner they said the cafeteria is closed. I told them I was promised dinner & my husband offered to buy one for me & they blew me off & now these nurses blew me off. This time, I had to BEG them for food, 3 times !!!! I should not have to beg anyone there to eat. They are professionals? They should have ordered my lunch & dinner not me beg for it. They finally gave a prewrapped sandwich with pretzels. At least it was something. I had to ask them for a pillow & the nurse huffed & said she had to hunt one down, they have me no blanket just a flat sheet & they had th AC running, no heat. Later on, I rang the bell a few times for a few different things & the last time I rang a nurse came & he was COCKY & RUDE. I told him that the compressor around my right leg wasn't working. He gave attitude & said it says its working. I told him but its not compressing. He got annoyed turned the machine on & off lifted up the tubes & dropped it on the bed then asked me if there was anything else I needed before I rang the bell again in 5 minutes. I cried myself to sleep & afraid to ask for anything else. I didnt even know if I was going to get breakfast. When i got breakfast it 2 tiny pancakes & a tiny scrambled egg. The cafeteria woman sounded atutidish over the phone & was very rude. I NEVER had ANY hospital treat me this bad. Don't reply to me that you're sorry for my bad experience, DO SOMETHING ABOUT IT !!! You have enough people on here complaining about the hospitality from the nurses. Sounds to me like the complaints are being neglected. Correct the problem !!!!

Response from the owner
Thank you for sharing your experience with us. We’re glad to hear that your surgeon and surgical team provided excellent care, but we’re truly concerned about the issues you faced afterward. Your feedback highlights areas where we fell short in meeting your expectations and that is not the standard of care we strive to provide. Please know that we take your comments seriously. We are reviewing your concerns with our nursing leadership and patient services team to ensure this does not happen again. If you’re willing, we’d appreciate the opportunity to speak with you directly to learn more and make things right. Please contact us - mystlukes@sluhn.org Your input is invaluable in helping us improve. Thank you again for bringing this to our attention.

St. Luke’s Reputation Management Team
Mikal William
4 weeks ago
1

I called an ambulance because I had a viral reading of 58/27 pulse 41. I blacked out at home while laying down before the ambulance got to me. I got to the hospital and they only measured my vitals one time. If someone comes in with hypotension or hypertension and report they passed out or blacked out procedure is to continue to monitor vitals but instead they only checked blood pressure and pulse one time. I was misdiagnosed as dehydrated even though all of my labs were "normal" as what the doctor said I'm the notes on mychart. Even though none of my labs showed I was dehydrated, the doctor thought it would be a good idea to misdiagnos me instead of looking at the test results which show that I'm not dehydrated.

Response from the owner
We’re sorry to hear about the issue you described, Mikal. Your feedback is important to us. We share comments like yours with the appropriate leaders to help us review and improve the experience. Please contact us if you would like to discuss further. mystlukes@sluhn.org

Thank you, St. Luke’s Reputation Management Team
Robert Barry
1 month ago
1

This hospital is sucks an they don't have the patience to do helping me so there meals does sucks too I don't care about scared heart an I got film from the womanwho had a camera on me mp3 camera thats hippa an hospital think that woman was going too send me in Court an lose my disability medicare an Medicaid benefits but they lied to that so I'll won't be going back to Allentown for a long time oh I'll rather go to Danville if come back again but Im doing a lot better than I was I'm have a great week by now but don't trust this hospital oh an I'm not athletic I'm Christian so that is instant karma for the hospital send me there that was the hospital's fault and St Luke's is Schuylkill Havens fault

Response from the owner
We’re very sorry to hear about your experience. If you need further assistance, please contact us. mystlukes@sluhn.org.

Thank you, St. Luke’s Reputation Management Team
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