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Sioux Falls VA Health Care System – Watertown CBOC

2501 W 22nd St Watertown, SD 57105
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Sioux Falls VA Health Care System - Watertown CBOC SD 57201

About Sioux Falls VA Health Care System – Watertown CBOC

Sioux Falls VA Health Care System – Watertown Community Based Outpatient Clinic is a public rehab located in Watertown, SD. Sioux Falls VA Health Care System – Watertown CBOC specializes in the treatment of Primary Care and Mental Health Care.

Sioux Falls VA Health Care System honors America’s Veterans by providing exceptional health care that improves their health and well-being. They hope to serve the nation’s veterans following President Lincoln’s promise “To care for him who shall have borne the battle, and for his widow, and his orphan”.

Some of the services offered by Sioux Falls VA Health Care System – Watertown CBOC include Behavioral Health Care, Primary Care, Medical Social Services, Perform Invasive Procedure, Physical Therapy, and Personal Care.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new healthcare technology including video conferencing and health monitoring devices that can connect patients to their health care team.

Latest Reviews

Jason G
2 months ago on Google
1
They will tell you to use a tool they are getting rid of. They will not try to schedule you in your local community.If you move here BEWARE! This is not my first region and they screwed up my medications listing half as non-va so I couldn't get refills. They pay someone to push my health vet but if you ask patient advocate they getting rid of it anyways.Forgot the executives here they could not care less about veterans they just want to be left alone and get paid. Karen McGuire being an example. She complained to her boss Timothy Pendergrass after pushing me off the phone when I was trying to get help. Timothy Pendergrass then sent me a letter complaining. Never even investigated anything. Complete joke. I have only seen a CBOC run worse than this place.Community Care Group should you eventually get a community appointment (hey 1 out of 5+ specialty clinics getting done right still better than 0) it takes months to process anything and get anywhere. Easily 4x as long as any other region I have dealt with (3 in recent years)Having worked with and spoken to executives at other VA Regional Facilities I would have to say this place is horrible and going to get someone killed.**Update: Today I am getting calls regarding complaints I never filed with the Patient Advocate and nothing in regards to my actual complaints. This is just insane! I need to move back to one of my old regions.**Update: I am now learning this Region also lacks several proven Mental Health programs used elsewhere. Starting to question just what they are able to do right.
Lee Johnson
3 months ago on Google
5
More than helpful every time I visit
Lisa Teaney
3 months ago on Google
5
Got in rather quickly
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Jaime Areizaga-Soto

Chairman of the Board of Veterans’ Appeals

Margaret “Meg” Kabat

VA Chief of Staff

Edward J. Murray

Principal Deputy Assistant Secretary for Management & Deputy CFO

Michael D. Parrish, PhD

Chief Acquisition Officer & Principal Executive Director

James Albino

Director, Center for Minority Veterans

John Becker, MHA, LFACHE, FEHFI

Chief Facilities Strategy Officer

John E. Bell III

Executive Director, Loan Guaranty Service

Angela Billups, Ph.D.

Executive Director

Stephanie Birdwell

Executive Director, Office of Tribal Government Relations

Mary Bradford

Deputy Director, Center for Women Veterans

Michael D. Brennan, Ph.D.

Executive Director

Marilyn Brower

Deputy Executive Director, Office of Asset Enterprise Management

Valerie Mattison Brown, MS, MPA, FACHE

Chief Strategy Officer for the Veterans Health Administration (VHA)

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2474

Contact Information

Phone icon (605) 884-2420
Building icon

2501 W 22nd St
Sioux Falls, SD 57105

Rehab in Cities Near Watertown

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Reviews of Sioux Falls VA Health Care System – Watertown CBOC

4.4/5 (133 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.4 (133 reviews)
Uber Beach
2 days ago
5

I'm in town from Texas for the summer working. Had a tooth break and called the VA. I was in horrible pain. They got me into dental within a few hours and extracted the tooth. Big shout out to everyone that made this happen.

J R
1 week ago
1

They typically treat their Black patients significantly worse than their White patients. Places like this are part of the reason why the veteran suicide rate is so high. Unfortunately, integrity and accountability are in short supply at this facility, as this VA center and this location prefers to mistreat and withhold life-saving resources from their Black patients whenever possible.

Jim Herreid
3 weeks ago
5

Since my discharge from USAF in 1980, the Sioux Falls VA system has been my primary care provider and they never cease to amaze me in how they always put Veteran's first and that includes with first class health care. Thank you Sioux Falls VA staff and personnel for the great work you do!

Kelli Gettner
1 month ago
4

I was just a visitor helping out a Vet. They were very helpful and caring to my friend. I'm proud that they have a place like this for our veterans to go. It's a wonderful place. Thank you!

J H
1 month ago
5

I have been receiving medical services here for almost three years, zero issues! The staff have all been very friendly and helpful.

P R
1 month ago
5

My medical care has been excellent.

The_Weed_in_ Your_Garden
2 months ago
5

Jason G
2 months ago
1

They will tell you to use a tool they are getting rid of. They will not try to schedule you in your local community. If you move here BEWARE! This is not my first region and they screwed up my medications listing half as non-va so I couldn't get refills. They pay someone to push my health vet but if you ask patient advocate they getting rid of it anyways. Forgot the executives here they could not care less about veterans they just want to be left alone and get paid. Karen McGuire being an example. She complained to her boss Timothy Pendergrass after pushing me off the phone when I was trying to get help. Timothy Pendergrass then sent me a letter complaining. Never even investigated anything. Complete joke. I have only seen a CBOC run worse than this place. Community Care Group should you eventually get a community appointment (hey 1 out of 5+ specialty clinics getting done right still better than 0) it takes months to process anything and get anywhere. Easily 4x as long as any other region I have dealt with (3 in recent years) Having worked with and spoken to executives at other VA Regional Facilities I would have to say this place is horrible and going to get someone killed. **Update: Today I am getting calls regarding complaints I never filed with the Patient Advocate and nothing in regards to my actual complaints. This is just insane! I need to move back to one of my old regions. **Update: I am now learning this Region also lacks several proven Mental Health programs used elsewhere. Starting to question just what they are able to do right.

Lori W
2 months ago
5

Brad Bertrand
2 months ago
5

Lee Johnson
3 months ago
5

More than helpful every time I visit

Lisa Teaney
3 months ago
5

Got in rather quickly

Overall Experience
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