The Point

About The Point

The Pointe Outpatient Behavioral Health Services in Hot Springs, Arkansas is one of Pinnacle Pointe’s now-defunct locations. It used to offer a variety of services to support clients as young as 5 years old. They did so by addressing mental, emotional and behavioral health patterns in a clinic-based setting.

Evidenced-based Behavioral Care in Hot Springs

With a multidisciplinary team of psychiatrists and therapists, this center used to provide support for a whole host of mental and behavioral health issues, including depression, anxiety, relational issues, substance abuse, self-harm and suicidal thoughts, and more.

As well as providing clinic-based care, the center was also able to offer services in offices and schools thanks to partnerships with local businesses and educational organizations.

Numerous Types of Treatment for Well Rounded Recovery

Support here was offered on an outpatient basis, and included psychiatric services, individual, group, and family therapy. Therapeutic styles that featured included parent-child interaction therapy, dialectical behavior therapy, eye movement desensitization and reprocessing, trauma-focused cognitive behavioral therapy, Christian counseling, brainspotting, TheraPlay, and play therapy.

Clients could also receive mental health diagnoses here, as well as referrals for more intensive or specialized addiction treatment services as needed.

Flexible and Accessible Treatment

Telehealth treatment options were also available here, allowing clients to connect with clinicians remotely for health services. This was possible through user-friendly technology, and was an ideal solution throughout the COVID-19 pandemic, as well as for individuals with limited mobility, or those who may have had difficulties attending regular in-person appointments.

While this location is closed, Pinnacle Pointe Behavioral Health still has several locations in Arkansas including locations in Benton and Sheridan.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

1.6 / 10

Accepted Insurance

The Point works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff

Courtney Bishop

Chief Executive Officer

Benjamin Nimmo, MD

Medical Director

Lori Sander

Director of Human Resources

Donna Monk

Director of Business Development

Fact checked and written by:

Lauren Thompson

Edited by:

Nikki Wisher, BA

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Reviews of The Point

1/5 (2 reviews)

Google Reviews

1 (2 reviews)

Reneigh

11 months ago

Miss Bailey yelled and berated me when I was crying/having a panic attack and left me in the cafeteria by myself to cry even more. Before she left she said "stop crying" "I'm not doing this" "you're too grown and big too cry"

81redbug

6 years ago

Not commenting on their work because our child never got the chance to see a counselor. Waited three weeks for a appointment because of the holidays then learned after we checked in that my child’s appointment had been rescheduled for the next day. Their excuse? The previous scheduler had been let go. Not sufficient. The owner there has a responsibility to ensure every patient is contacted about any schedule adjustment. Found a counselor elsewhere who could see our child.