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The Willows At Red Oak Recovery

108 Executive Park Asheville, NC 28801
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Top 10 Rehab In Asheville
The Willows At Red Oak Recovery

About The Willows At Red Oak Recovery

Located in Asheville, North Carolina, The Willows at Red Oak Recovery is a women’s residential rehabilitation facility that helps individuals overcome substance use disorder. They work with young adults between the ages of 18 and 30. The facility can help you recover from addictions to different substances such as opioids, Adderall and painkillers.

Care Specialized To Your Needs

The facility is a tailored approach that not only addresses the unique needs of each individual but also addresses the special concerns women face with addiction recovery. Some of the common challenges that will be addressed include motherhood, body image issues and hormonal fluctuations.

You’ll work with a mostly female staff in a safe environment. This can help you feel comfortable opening up about your struggles and working toward your healing. The facility also provides an addiction treatment program that’s tailored to LGBTQ individuals.

Unique Therapeutic Options in Asheville

Not far from the Blue Ridge Mountains, Asheville provides you with an ideal and calm setting for recovery. The program follows a holistic approach that addresses the emotional and mental components of your addiction. I like that they offer numerous therapeutic options that can help you with achieving sobriety.

The addiction therapy services available include acupuncture, yoga and experiential therapies such as hiking and ropes courses. These therapeutic approaches introduce you to new ways that you can relieve your stress without using substances. When you begin living outside of the facility, you can continue doing activities like hiking in nearby areas such as Haw Creek Valley Overlook and Pisgah National Forest.

Latest Reviews

S L
3 months ago on Google
5
The Willows and all of the staff were just what my daughter needed at the time she was there I will always be grateful!Update: a few years later and she is thriving - still grateful to the Willows!
Laura Lee
4 months ago on Google
5
Being at The Willows provided me the space and support I needed to begin to heal from all that plagued me. I had not found a way to successfully address any of those issues on my own and truly believed I was inherently incapable of the happiness and stability I saw in those around me. Here, I was allowed to gradually and gently grow into myself, a person I had been scared to inhabit before. The foundational work done at The Willows has proved to hold strong years later, and everyday I learn more about myself. I thank this place for allowing me that introduction.
Anna Smith
Reviewed on 02/14/2025
1
If I could give this place negative stars I would. I was promised an all women’s facility after having an assault. They continued to fill beds and have men who identify as women pour in. There was not enough food, People start stealing and who can blame them? They cannot keep staff and they are consistently lie about having an open door policy for clients. One of the directors relapsed while I was there. He was also very creepy towards the younger women. I’ve called many times and was assured I’d be called back to speak about my situation but I have not been. I came out worse than I ever went in. I begged to change rooms, have any sort of talk with my family or home therapist. They monitor your every word. If they do not like what you are saying they end the call and you are not allowed to say certain things. If you look on google reviews recently, the only positive comment is from Hannah. She is a high up on staff. Of course she gave five stars. She didn’t go here. She works here yet never took the time to address my needs. She is a PR robot who gives vague answers and hosts things for other treatments to see how ‘wonderful’ they are. You get a ton of chores that are overwhelming that are assigned to you, (by a random client) and if you miss a chore because you have therapy etc, they give you double chores the next day. This is mainly in kitchen duties. However you can’t get to group on time if you’ve been assigned these duties, and for people using insurance, you need to be in group. It’s basically impossible to succeed. There is little to no medical staff. I never saw a doctor face to face outside of going to a doc in a box for my original consultation. The psychiatrist is online only. I got Covid when I was there, and was treated ridiculously and told different things by different staff. There was no protocol and I was made to stay in my room, however there were days when simply nobody checked on the ‘Covid room’ and I wouldn’t get any food.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.3 / 10

Location

Accepted Insurance

The Willows At Red Oak Recovery works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Clients who are exiting detox or stepping down from intensive inpatient care typically transition directly into outpatient treatment. Outpatient programs are designed to allow clients to either re-enter or remain in their communities while receiving robust, personalized care. Many facilities offer evening, night, or weekend services to accommodate clients' home and work schedules. The most common outpatient treatment modalities include psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).

inpatient iconInpatient

Clients receiving treatment at an inpatient rehab facility are typically in early recovery or are at heightened risk of relapse. Clients in inpatient care remain at the facility for the duration of their program, enabling them to focus solely on their recovery. Inpatient treatment typically involves extensive psychotherapy, often including group and family counseling as well as one-on-one sessions. Recovery-focused life skills education is another common service. Many rehabs also offer evidence-based holistic therapies.

aftercare iconAftercare Support

Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour icon24-Hour Clinical Care

Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Clients who receive cognitive behavioral therapy in North Carolina typically attend five to 20 sessions. During this time, they work with their therapist to learn healthier patterns of thinking, which can help them change their behavior related to substance use.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

eye-movement iconEye Movement Desensitization And Reprocessing

Family therapy sessions address the emotional toll that addiction has had on the family unit and individual members. Therapists work with families to develop better coping strategies, which in turn create a stable environment for their loved one's recovery process.

During nutrition therapy in North Carolina, you'll work with a nutritionist to develop a dietary plan. Medical professionals will provide input based on your health needs. You'll learn to create goals for nutrition and develop the skills you need to meet them.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

You can participate in creative arts therapy in a variety of settings. Options include medical institutions, rehab facilities, and therapists' offices. Sessions are held in individual and group formats. Types of therapy include music, drama, dance, and painting.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • weight iconGym
  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • hiking iconHiking
  • lotus iconGardens

Staff & Accreditations

Staff

Becca Vines

Executive Director of Operations

Mick Masterson, CADC

CEO

Brady Schroer, DO

Psychiatrist and Addictionologist

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

LegitScript has reviewed The Willows At Red Oak Recovery as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Contact Information

Building icon

108 Executive Park
Asheville, NC 28801

Fact checked and written by:
Eric Owens
Edited by:
Courtney Myers, MS

Rehab in Cities Near Asheville

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Reviews of The Willows At Red Oak Recovery

3.73/5 (39 reviews)
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Reviews

1
The WORST treatment center

If I could give this place negative stars I would. I was promised an all women’s facility after having an assault. They continued to fill beds and have men who identify as women pour in. There was not enough food, People start stealing and who can blame them? They cannot ... Read More

Anna S.
Reviewed on 2/14/2025
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (38 reviews)
Anna
1 month ago
1

Would not recommend to anyone, and cannot exactly call the experience I had there therapeutic, but more traumatizing. Also, a health hazard. The house- and especially the bedrooms- are infested with thousands of Japanese beetles that bite humans. I have no clue why they refused to call an exterminator to a clear health hazard. No hospital would allow patients to sleep in a beetle-infested room, not sure why a rehab allows it. Disgusting. More traumatizing than helpful or therapeutic, and all patient communications are censored and monitored. Like, staff will literally black out entire paragraphs of letters from parents and family before clients are allowed to read it, and do the same with outgoing letters. Some letters are not sent/given to clients at all. Extremely manipulative tactics used by staff that violate human rights. All phone calls are monitored by staff. Patients do not have access to any emergency phones in case of emergencies.

Response from the ownerInvalid relative date format:
Thank you for your feedback. We take your concerns seriously. Please contact us at 828-759-5179 to address your concerns directly. We would love to speak more on the concerns you have identified.
Erin Gerber
2 months ago
1

I went to the willows over 5 years ago. I am still healing from my experience. They misdiagnosed me and over medicated me. I left this place in a drastically worse place than when I got there. It is not individualized care like they say it is.

Response from the ownerInvalid relative date format:
Thank you for your feedback. We take your concerns seriously. Please contact us at 828-759-5179 to address your concerns directly. We would love to speak more on the concerns you have identified.
Alexandra Growney
3 months ago
1

Here is my story. It’s honest and true, and I’ve finally built up the courage to share what happened to me and what I experienced at The Willows. Going to The Willows was my decision. I was ready to finally get the help I needed. For years, I fought to deal with everything on my own. I hid my feelings. Eventually, I broke. With the support of my family and a friend, I made the decision—after finishing college—to go to The Willows Recovery in North Carolina. At 22, I wanted to get better. I was willing to go across the country if that’s what it took. I was committed to trying, to listening to the therapists, going to the groups, and using the “tools” they claimed they’d give us. But what I experienced there was not healing—it was trauma. Instead of being supported, listened to, and cared for, I left feeling more broken than when I arrived. I returned home with depression, suicidal thoughts, and severe PTSD. And I’m not the only one. Others who attended The Willows alongside me also expressed similar feelings about the damage it caused. My family and my parents—who were told I was doing great, fed lies, denied letters I wrote, and convinced to send me to an even higher level of care afterward—can all agree: I came back different. The Willows broke me. I was prescribed an extremely high dose of Seroquel—425mg. For context, that dosage is typically reserved for patients in psychiatric wards or those with severe schizophrenia. My home psychiatrist and therapist were shocked when they found out. I had been dealing with anxiety and some depression due to past trauma, but nothing that warranted such extreme medication. The male psychiatrist, who treated us over Zoom for 15 minutes at a time, barely knew us and never met us in person. This was an all-women’s facility, and yet we were given male doctors without warning. While on Seroquel, I began hallucinating and hearing things. One night, my heart rate spiked to 180 bpm. Staff used three different machines to check it because they thought the readings had to be wrong. I was severely sedated yet overwhelmed with anxiety from the rapid heartbeat. When I reported this to the psychiatrist, he asked if I was getting “at least 10 hours of sleep.” I said yes. He responded, “Then it’s nothing to worry about.” The facility never recorded the incident or included it in my medical notes. If I refused to take the medication, it was recorded as “noncompliant,” and I’d be threatened with being transferred or having my stay extended. In this drugged and vulnerable state, I was taken advantage of. A male staff member, Dylan, who took my vitals three times a day, would inappropriately touch me along my breast and buttocks. I was so sedated I convinced myself he cared, that he wanted to help. He would take me on walks and speak to me privately about “our future.” There was supposed to be a strict rule that no male staff member could be alone with a patient without a female staff member present. But during one incident, when I had a scratch near my hip, Dylan took me alone to a secluded farmhouse and touched me while “bandaging” the area. The betrayal didn’t end there. My therapist—someone I should have been able to trust—manipulated and misled me. Each patient is assigned one therapist from a group of six. Mine was named Deara. In the beginning, I believed she wanted to help me, and I genuinely tried. I was open and honest, something I had never done before. But by the second week, it became clear we didn’t get along. We both admitted it. But they wouldn’t allow therapist changes, so for the next 90 days, I was forced to be in therapy with someone who used everything I told her against me. Second part following:

Response from the ownerInvalid relative date format:
Thank you for your feedback. We take your concerns seriously. Please contact us at 828-759-5179 to address your concerns directly. We would love to speak more on the concerns you have identified.
Laura Dunlap
3 months ago
5

Lantana Recovery is thrilled to have a strong professional relationship with The Willows! We continue to get positive reports from our patients about the facility, program, and team. I've recently started working on referrals with Sara Beth, she's been wonderful!

Response from the ownerInvalid relative date format:
We appreciate your kind words! Thank you for your support. Please don't hesitate to reach out if you need anything further.
Katie Edwards
3 months ago
5

I was a client at The Willows for 91 days, and I loved every second of it. I felt incredibly safe, secure, and supported in my early journey of recovery. I highly recommend this treatment center to anyone who seeks healing. I want to thank my therapist, Erin, for all of the help she provided, for keeping me in check when needed, and for truly going above and beyond. Also, thank you Spencer for all that you do for the alumni community! I’ve made lifelong friendships and have done tons of healing and self reflection, all thanks to The Willows!

Response from the ownerInvalid relative date format:
We appreciate your kind words! Thank you for your support. Please don't hesitate to reach out if you need anything further.
Michael Arnold
3 months ago
5

I can’t recommend The Willows at Red Oak Recovery highly enough. They deliver excellent care and truly prioritize the well-being of their clients. The clinical team is incredibly thorough, ensuring that each individual receives personalized attention and support. It’s a safe and nurturing environment for healing for women and that is VERY IMPORTANT. There are not a lot of women specific treatment centers, and I always recommend The Willows. Thank you, Willows team, for the amazing work you do!

Response from the ownerInvalid relative date format:
We appreciate your kind words! Thank you for your support. Please don't hesitate to reach out if you need anything further.
Kelly Butzer
3 months ago
5

The Willows at Red Oak Recovery is a phenomenal women's treatment program! Very professional, impressive clinical team. The Marketer for Colorado is fantastic to work with as well! All around great place to be if a woman seeking healing and empowerment.

Response from the ownerInvalid relative date format:
We appreciate your kind words! Thank you for your support. Please don't hesitate to reach out if you need anything further.
Lexie L.
3 months ago
5

This facility is beautiful and has amazing staff! I love the work they are doing to help people.

Response from the ownerInvalid relative date format:
We appreciate your kind words! Thank you for your support. Please don't hesitate to reach out if you need anything further.
Laura Beth Burkhalter
3 months ago
5

My professional experiences with The Willows at Red Oak Recovery have consistently been nothing short of exceptional. The team is compassionate, knowledgeable, and highly responsive. Their clinical programming is top-tier, and I deeply respect the care and intention they bring to supporting women in recovery. I often recommend The Willows to families and providers seeking high-quality, gender-specific care, and I trust their team to provide a safe and healing environment. Grateful to have them as a trusted partner in the field.

Response from the ownerInvalid relative date format:
We appreciate your kind words! Thank you for your support. Please don't hesitate to reach out if you need anything further.
Vanessa Haroutunian
3 months ago
5

I highly recommend the Willows for mental health stabilization and recovery treatment. I want to first off say that I know that any treatment center is not the right fit for everyone but I had an excellent experience here. The groups offered cover a variety of topic area including all DBT modules, trauma, grief, life skills, addiction, etc. The therapists and clinicians are fantastic and really helped me improve my mental health and set me up for success in discharging after 90 days. The medical team staff has some amazing staff who have also supported in my journey here. Making community with the other clients was highly important to me as well, I have made some really great friends here. I highly recommend staying for as long as you can (I know for many folks this isn't possible financially and insurance can be a pain in the butt). I had originally only intended to spend a couple of weeks here, then I pushed it to 30 days. After spending that much time here I quickly came to the decision that 90 days is what I really needed. Over that much time things across departments can change but I continued to get fantastic therapy, including family therapy (which was extremely helpful for me) and I can't speak highly enough about my individual and family therapists here. I wouldn't have made nearly as much progress here without them. Also, we did some really amazing and empowering off campus activities including high ropes course, camping, equine therapy, hiking, etc. Also, the campus is absolutely beautiful. I am not from the area and didn't expect to be in some a wonderful and freeing environment.

Response from the ownerInvalid relative date format:
We appreciate your kind words! Thank you for your support. Please don't hesitate to reach out if you need anything further.
S L
3 months ago
5

The Willows and all of the staff were just what my daughter needed at the time she was there – I will always be grateful! Update: a few years later and she is thriving - still grateful to the Willows!

Laura Lee
5 months ago
5

Being at The Willows provided me the space and support I needed to begin to heal from all that plagued me. I had not found a way to successfully address any of those issues on my own and truly believed I was inherently incapable of the happiness and stability I saw in those around me. Here, I was allowed to gradually and gently grow into myself, a person I had been scared to inhabit before. The foundational work done at The Willows has proved to hold strong years later, and everyday I learn more about myself. I thank this place for allowing me that introduction.

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