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Johnson Mental Health Center

Volunteer Behavioural Health Chattanooga Campus

420 Bell Avenue
Chattanooga, TN 37405
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The facilities at Volunteer Behavioral Health - Johnson Mental Health Center in Chattanooga, TN 3

About Johnson Mental Health Center

Their outpatient services help clients better understand and work through the underlying, psychological aspects of their addictions. Typical services are more intensive in scope and frequent in duration than their general outpatient treatments. A team of multi-disciplinary providers works closely with each client to create a customized treatment plan tailored to their specific needs. Available services include individual, group, and family counseling, psychiatric medication management, psychological and psychosexual evaluations, and addiction-focused education.

They provide a complete continuum of care to ensure that you have access to the resources they need for long-term recovery success post-treatment. As needed, providers can connect you with community-based entities that offer services such as rental assistance, transitional housing, vocational training, and other forms of help.

They’re in-network with most forms of private insurance. Out of network benefits can vary so contact your individual provider to verify coverage. They’re also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).

Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Latest Reviews

Gloria Dyke
1 week ago on Google
1
I came here for severe depression after losing my husband. They lost my medication and made me feel like I was crazy and didn’t give my meds about 20 bottles to the guard. The guard was called and he said he didn’t get my meds. There is no air in my room or several of the rooms and I am asthmatic. I was told if they couldn’t find my meds I would have to go to the hospital. Also I Called the police and was filing a police report. They Miraculously found my meds finally. I couldn’t even stay because I cant sleep in a room with no air! I really needed help but can’t even get that here! Having to leave before I even got to get therapy! Horrible experience!
Brandi Fowler
1 week ago on Google
2
No wonder our mental health system is crap. We have people working at these facilities that need mental health as well.
Heather Foster
2 months ago on Google
1
If the people who answer the phone talk to you like you’re a burden, why would anyone seek out help from this location?
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. Services include individual, couples, family and group therapy. Outpatient treatment services address mental health conditions, addiction and co-occurring disorders. These services are available at each location throughout VBHCS.

Clients in intensive outpatient programs (IOP) receive robust, personalized care to support their reintegration into their community. Clients stepping down from inpatient treatment frequently enroll in IOP before entering standard outpatient care or community-based recovery programs, such as AA. Intensive outpatient treatment generally involves between nine and 20 therapeutic hours weekly, with the frequency and duration of sessions decreasing as clients stabilize. IOP services commonly include counseling, recovery education, holistic therapies, and medication assisted treatment (MAT).

To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Addiction Recovery Program provides recovery-oriented support for individuals with addiction or co-occurring disorders. Services include individual and group formats for relapse prevention and recovery skills development.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Phyllis Persinger

President/CEO

Gala Murray

Chief Compliance Officer

Angie Hampton

Chief Administrative Officer

Aaron Hall

Chief Information & Technology Officer

Dawn Carlton

CFO

Missy Johnson

Chief Human Resources Officer

Richard French

Executive VP

Amanda Cook

Chief Business Development Officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

420 Bell Avenue
Chattanooga, TN 37405

Explore Other Centers Near Chattanooga

Reviews of Johnson Mental Health Center

2.42/5 (70 reviews)
5
Staff
5
Amenities
4
Meals
5
Value
5
Cleanliness
5
18
4
7
3
2
2
4
1
39

Reviews

5
facility

I spent 4days at the facility and the staff was very kind and patient,i learned alot about myself and they continue ongoing therapy with me and know me well enough to ask me the right questions that aims me towards a solution for myself.

michelle s.
Reviewed on 8/4/2024
Staff
5
Amenities
5
Meals
4
Value
5
Cleanliness
5
1

Everyone here is two faced! They talk about the patients behind their backs! I have trust issues and this just made it worst! I'm supposed to improve not get worse.

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (68 reviews)
Gloria Dyke
1 week ago
1

I came here for severe depression after losing my husband. They lost my medication and made me feel like I was crazy and didn’t give my meds about 20 bottles to the guard. The guard was called and he said he didn’t get my meds. There is no air in my room or several of the rooms and I am asthmatic. I was told if they couldn’t find my meds I would have to go to the hospital. Also I Called the police and was filing a police report. They Miraculously found my meds finally. I couldn’t even stay because I cant sleep in a room with no air! I really needed help but can’t even get that here! Having to leave before I even got to get therapy! Horrible experience!

Brandi Fowler
1 week ago
2

No wonder our mental health system is crap. We have people working at these facilities that need mental health as well.

Heather Foster
2 months ago
1

If the people who answer the phone talk to you like you’re a burden, why would anyone seek out help from this location?

Brandon Thomas
3 months ago
3

They're great about setting up pharmaceuticals for you. Their involvement is minimal though.

Overall Experience
Date Submitted
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