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Western Montana Mental Health

1325 Wyoming St Missoula, MT 59801
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The facilities at Western Montana Mental Health Center - Share House in Missoula, MT 1

About Western Montana Mental Health

Western Montana Mental Health was established in 1971 and serves Western Montana residents of all ages seeking behavioral health services. You can participate in comprehensive addiction and co-occurring disorder care to achieve your recovery goals. You’ll find ’em located out in Missoula, Montana. The whole region is known for its natural beauty and countless outdoor activities.

Their outpatient program welcomes adults by providing proven therapeutic interventions to meet you where you are in recovery. After an initial assessment, you can access a personalized treatment plan. Individual and group therapy, medication assisted treatment (MAT), residential housing, and community support are available. These approaches can help you understand and address addiction’s contributing factors and change your behaviors.

Structured Support to Regain Your License

What strikes me the most is their DUI program. You can participate in this track to reinstate your license if you’re facing a DUI offense. They offer assessments and educational workshops based on your unique needs. You’ll benefit from getting the help you need and learning about the dangers of operating under the influence.

Interventions for a Second Chance

Another standout feature was their court ordered services. They provide Misdemeanor Dangerous Drug interventions for those who’ve received a citation for possession of dangerous substances. These interventions can help you meet state requirements and avoid incarceration.

Quality Care Despite Finances

Latest Reviews

Jamie Lawrence
2 months ago on Google
2
The therapists are ok. They are more of here are your meds. Let s check back in a month or two to see how they are going. But, the support staff are awful. They are glib and uncaring and consistently say my pharmacy hadn t faxed them, they had. The only reason I give it a second star, is because they accommodate 100% virtual appointments. My first experience with them was checking if they took my insurance, they did. They were an in network provider. Then they went and scheduled me with someone who was not in network and I got a denial for the claim and even though I had met my out of pocket max for the year in network, so I had to pay 100% out of pocket for the one appointment I had with them before they quit and went elsewhere. I was reassigned and the person I have now is pleasant and friendly and easy to work with. I wish their office staff wasn t so inept.
Jason Derry
8 months ago on Google
4
For the most part a very caring place with very caring people.
Stone Mason (Less Stress Living)
10 months ago on Google
1
Worst billing & med care practices in the NW states.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.8 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients enrolled in outpatient rehab typically reside in their own homes and many continue to work and/or attend school while receiving addiction treatment. The frequency and intensity of outpatient treatment varies based upon the clients' evolving needs. Many programs offer a full continuum of outpatient care, including partial hospitalization (PHP), intensive outpatient (IOP), sober living/halfway housing, and standard outpatient services. The most common treatment modalities are psychotherapy, life skills training, and medication assisted treatment (MAT).
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients who still need robust recovery care, but also need to remain in or return to their own homes may choose to enroll in an intensive outpatient program (IOP). These programs feature frequent, high-level treatment, often combining a variety of modalities, including addiction counseling, recovery education, and holistic therapies. Clients in alcohol and/or opioid recovery may also receive medication assisted treatment (MAT). Most intensive outpatient rehabs require clients to participate in nine to 20 hours of treatment weekly.
aftercare iconAftercare Support
Clients participating in a rehab aftercare program have typically already completed detox and/or intensive inpatient treatment and are reintegrating into their home, workplace, and community. Rehab aftercare services generally include outpatient counseling, recovery education, holistic care, and medication assisted treatment (MAT). Many clients also continue to receive recovery support after being discharged from outpatient treatment. Case managers and care teams help clients access the services they need at each phase of the recovery journey.
heart-hands iconIntervention Services
A successful drug intervention in Montana requires careful collaboration between family members and intervention services. An intervention specialist helps the individual understand how their substance abuse is affecting themselves and others and understand how treatment can help. This professional may be certified as an interventionist or possess other mental health qualifications. They walk everyone through the intervention step by step, then provide follow-up services for treatment.
medically-assisted-detox iconMedically Assisted Detox
Often serving as the first step in the addiction recovery process, medically supervised detox involves weaning your body off addictive substances while in the safety of a medically supervised environment. If you are dependent on substances like alcohol, opioids, or benzodiazepines, the associated withdrawal symptoms can not only be uncomfortable, they can be extremely dangerous. In medically supervised detox, a team of medical professionals can monitor your health, vital signs, and progression to ensure your maximum safety and comfort.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills are the foundational abilities you need to manage day to day life and stress. They are a set of interpersonal and psychological skills that allow you to navigate challenges and perform necessary tasks. Training in these skills is incorporated into drug rehab to equip you for success in recovery.

Amenities

  • private iconPrivate Setting

Staff

Bob Lopp

CEO

Cory DeStein, LPN

Chief Administrative Officer

Aubrey Reed, MA, MSW, LCSW,PMH-C

Chief Clinical Officer

Patrick Maidman, MD

Medical Director

Callie Holleran, RN

Director, Nursing

Keri Stephanoff, LCSW, LCPC, LBA, BCBA, CMHPP

Director, CFSN, MH Outpatient, Day Treatment, Case Management

Amberlee Jorgenson, LCPC

Director, PACT/MACT, PATH, Residential Group Home

Brittany Blair

Director of 988 Suicide & Crisis Lifeline

Theresa Marshall

Director, Human Resources

Colter Schilling

Director, Information Services

Ryan Bailey

Director, Support Services

Contact Information

Phone icon (406) 532-9700
Building icon

1325 Wyoming St
Missoula, MT 59801

Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Peter Lee, PhD

Rehab in Cities Near Missoula

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Reviews of Western Montana Mental Health

2.15/5 (24 reviews)
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Reviews

1

Completely a waste of time, they never help you in anything.

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (23 reviews)
Jamie Lawrence
2 months ago
2

The therapists are ok. They are more of here are your meds. Let’s check back in a month or two to see how they are going. But, the support staff are awful. They are glib and uncaring and consistently say my pharmacy hadn’t faxed them, they had. The only reason I give it a second star, is because they accommodate 100% virtual appointments. My first experience with them was checking if they took my insurance, they did. They were an in network provider. Then they went and scheduled me with someone who was not in network and I got a denial for the claim and even though I had met my out of pocket max for the year in network, so I had to pay 100% out of pocket for the one appointment I had with them before they quit and went elsewhere. I was reassigned and the person I have now is pleasant and friendly and easy to work with. I wish their office staff wasn’t so inept.

Larry
6 months ago
1

Jason Derry
9 months ago
4

For the most part a very caring place with very caring people.

Stone Mason (Less Stress Living)
10 months ago
1

Worst billing & med care practices in the NW states.

Tiffany Benjamin
1 year ago
1

Unethical Billing Practices I am deeply disappointed with the billing practices of this children's mental health provider. While the quality of care may be satisfactory, I cannot overlook the blatant overcharging for services. I recently discovered that they are charging patients for services outside of what insurance allows, leaving families with unexpected financial burdens. This unethical behavior undermines the trust we place in healthcare providers to prioritize the well-being of their patients. I urge potential clients to thoroughly review their billing statements and question any charges that seem excessive. It's disheartening to see a service dedicated to children's mental health resorting to such questionable financial practices. I hope the management takes immediate action to rectify this issue and regain the trust of the community, as all phone calls, emails, and in person visit attempts to rectify the situation have been meet with blatant disrespect and lies. Families seeking mental health support should not have to worry about being taken advantage of financially in already challenging times.

Colette Day
1 year ago
1

In one word: NEGLECT Karisma Rufe is incapable of coordinating a functioning environment. She doesn’t listen, she’s condescending, and follow up questions are met with ridicule and threats. The one star is for the one receptionist at another door who listened and thus solved the conundrum in 3 minutes! 10 minutes later a PACT member arrived to do what needed done. Why is Karisma even there unless to send people INTO crisis. In addition, she modeled her bizarre behavior in front of her receptionist

Athena Marie
1 year ago
1

The PACT Team is a mess. I went in to get help and the person who Leads PACT was immediately annoyed by me … when I needed help. I don’t see anyone actually working or helping. They will purposely try to upset you just to get you to leave. If you need help for your mental health please source REAL professionals

Caleb Wilder
1 year ago
1

A company that profits upon the misfortune of others under the vail of "public service." Just a shell to line the pockets of politics. I'd be ashamed to contribute to the problems and recidivism of society, but the workers here seem to enjoy it. Just evil.

Tanner Schmitz
1 year ago
1

Trinity Hamilton
1 year ago
1

This place is a complete joke. All they care about is money. If you want a place that actually cares about there patients and there well being this is not the place I would recommend. I was a patient for over a year and my medicaid ended up getting messed up so there was no way for them to get there money. And now all the sudden I'm not a patient there and they have nothing in there files that I was a patient or anything... also they look my medication to a random place and dropped it off without my knowing. I've literally had to call around all morning to figure out where my medication was. Definitely wish Deb and Dr.mentel was still working here. Ever since they stopped working here the place is fully going down hill. Would not recommend!

Michelle Parks
2 years ago
1

Rude staff

Jesse Seaton
2 years ago
5

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