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Willowbrooke at Tanner – Carrollton

523 Dixie Street
Carrollton, GA 30117
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Willowbrooke at Tanner - Carrollton GA 30117

About Willowbrooke at Tanner – Carrollton

The outpatient services at this facility range from more intensive partial hospitalization to general outpatient care, which requires fewer hours of therapeutic treatment. They also offer expressive therapy, which allows patients to paint, act, use percussion instruments, and other creative outlets in order to express themselves and explore their feelings.

Willowbrooke at Tanner may accept Medicaid and most major insurances, including Aetna, BlueCross BlueShield, Humana, United Healthcare, and others. Contact your provider to verify coverage because out of network benefits can vary.

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Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

Latest Reviews

Eloisa Delcid
2 weeks ago on Google
1
Good place I guess PHP transportation is bad they either come late or never come at all Transportation person who opens the door gets an attitude if we say the family member isn't going to PHP and closes the door aggressively Not clear with communication The only reasonable person is the front building lady up front she's helped me twice and is very sweet Imo y'all need to do better work on actually communicating better, keep your word if you're coming to pick someone up than say you'll come at this time or your late or never come waste of time🤦🏽
Response from the owner1 week ago
We are sorry to learn about the difficulties you experienced, and we appreciate you bringing this to our attention. Your feedback is valuable to us. If you would like to discuss your concerns further, please contact the Patient Experience Office at 770-812-8676.
Sincerely,
Patient Experience
Doreen Meredith
4 months ago on Google
1
Its a very scary place very much like a jail. Very dangerous people were Put in with non dangerous People. You will nkt sleep well.
Response from the owner1 week ago
We’re sorry to hear you felt unsafe during your stay. Your concerns about safety and comfort are important. Please contact patient experience directly at 770-812-8676 so we can better understand and address what happened.
Ashley Spivey
1 year ago on Google
5
We have been with Tanner for 3 years now and have been through our fair shares of different staff members in that short time. The only and I mean only staff member that I have always been able to count on is Maggie Norton at the Carrollton location. Shes been able to help even when we were being seen at a different location due to the ma's at that location not answering or returning phone calls. Highly, highly recommend Ms. Maggie!! She is the sweetest and most professional person to talk to at Tanner that I have found!
Response from the owner1 week ago
Thank you for sharing your experience and for highlighting Maggie Norton's exceptional service at the Carrollton location. We’re glad to hear that she has been such a reliable and professional support during your visits. Your feedback is greatly appreciated.
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Rehab Score

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6.4 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Willowbrooke at Tanner – Carrollton works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. Willowbrooke at Tanner offers a complete range of outpatient services. Their professional staff of dedicated clinicians has a wide variety of expertise and experience working with people who need behavioral health assistance.

If an assessment or screening finds severe problems, a brief stay in the hospital may be advised. Willowbrooke at Tanner’s inpatient facility offers a safe, comfortable place for healing to begin. A hospital stay helps patients change their behavior and acquire skills to cope with everyday stresses, enabling them to move to a less-intensive setting to continue treatment.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Designed for individuals who don't require round-the-clock care, a partial hospitalization program (PHP) is a form of outpatient care with a higher level of support. PHP treatment can be an alternative to inpatient hospitalization or a step-down option. With daily sessions lasting 6 to 8 hours, up to 5 days a week, a partial hospitalization program may offer medication management, relapse prevention techniques, and behavioral therapy interventions. PHP treatment can be fully or partially covered by insurance.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Aftercare, which is sometimes referred to as continuing care or relapse prevention, is a type of structured care meant to help you continue with the progress you've made after completing an addiction treatment program. Most of the time, you'll continue receiving support after a treatment program by partnering with their case managers and staff to identify and access the resources you need to remain sober.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Addiction treatment programs in Georgia help individuals to address substance abuse problems. With various programs available, including outpatient, inpatient, and partial hospitalization programs, you can find the right level of care for your specific needs. You can generally expect drug and alcohol rehab to incorporate evidence-based therapies, such as cognitive-behavioral therapy (CBT), skills training, recovery meetings, and mindfulness-based therapy. When combined, these interventions can successfully help you overcome addiction and continue to enjoy long-term mental health.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

For people facing behavioral health problems like depression or life after a traumatic event, animal-assisted therapy can be a significant treatment option in helping them return to a healthy life. Animal-assisted therapy provides patients with social contact, entertainment and allows them to experience acceptance. Willowbrooke at Tanner employs animal-assisted therapy options for children, adolescents and adults in inpatient and outpatient treatment programs.

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Studies have shown that horses are very social animals, often mirroring the actions of the person with whom they are interacting. Equine therapy creates a horse-human connection that is rich with opportunities and provides a focused, interactive learning activity in which the reward is often immediate for participants. Willowbrooke at Tanner operates an equine therapy program weekly during the summer to participants in various programs. Equine therapy is offered in partnership with Rachel’s Wish Foundation and the Possum Snout Horse Arena in Tallapoosa, Ga. Transportation, picnic lunches and snacks are provided.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

While each person is unique, the typical length for dialectical behavior therapy is six months to a year. You'll attend weekly hour long individual sessions with your therapist, as well as weekly group sessions. Homework between sessions often includes keeping a diary to track your emotions and behaviors. Your therapist uses this diary to guide the focus of each session.

Amenities

  • private iconPrivate Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Loy Howard

President & CEO

Benjamin J. Camp, MD

Executive VP, CMO & Chief Quality Officer

Carol Crews, CPA

Executive VP & CFO

Wayne Senfeld, Ed.S., LPC

Executive VP, Behavioral Health

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

523 Dixie Street
Carrollton, GA 30117

Explore Other Centers Near Carrollton

Reviews of Willowbrooke at Tanner – Carrollton

2.13/5 (32 reviews)
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Google Reviews

2.125 (32 reviews)
Eloisa Delcid
2 weeks ago
1

Good place I guess PHP transportation is bad they either come late or never come at all Transportation person who opens the door gets an attitude if we say the family member isn't going to PHP and closes the door aggressively Not clear with communication The only reasonable person is the front building lady up front she's helped me twice and is very sweet Imo y'all need to do better work on actually communicating better, keep your word if you're coming to pick someone up than say you'll come at this time or your late or never come waste of time🤦🏽

Response from the owner
We are sorry to learn about the difficulties you experienced, and we appreciate you bringing this to our attention. Your feedback is valuable to us. If you would like to discuss your concerns further, please contact the Patient Experience Office at 770-812-8676.
Sincerely,
Patient Experience
Doreen Meredith
4 months ago
1

Its a very scary place very much like a jail. Very dangerous people were Put in with non dangerous People. You will nkt sleep well.

Response from the owner
We’re sorry to hear you felt unsafe during your stay. Your concerns about safety and comfort are important. Please contact patient experience directly at 770-812-8676 so we can better understand and address what happened.
Ashley Spivey
1 year ago
5

We have been with Tanner for 3 years now and have been through our fair shares of different staff members in that short time. The only and I mean only staff member that I have always been able to count on is Maggie Norton at the Carrollton location. Shes been able to help even when we were being seen at a different location due to the ma's at that location not answering or returning phone calls. Highly, highly recommend Ms. Maggie!! She is the sweetest and most professional person to talk to at Tanner that I have found!

Response from the owner
Thank you for sharing your experience and for highlighting Maggie Norton's exceptional service at the Carrollton location. We’re glad to hear that she has been such a reliable and professional support during your visits. Your feedback is greatly appreciated.
AUTUMN VICK
1 year ago
2

They literally never answer the phone! Making or changing appointments is almost impossible.

Response from the owner
Thank you for your feedback. We understand the frustration and recommend contacting our patient experience directly at 770-812-8676 to discuss your concerns.
Overall Experience
Date Submitted
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