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Arbour Counseling Services Lowell

21 George St
Lowell, MA 01852
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About Arbour Counseling Services Lowell

In the structured outpatient addiction program, you’ll receive treatment in a safe and therapeutic environment. You’ll participate in group therapy where a trained professional will lead discussions on topics related to early recovery skill building, stress management and life skills.

The program lasts four to six weeks with the length of treatment being determined based on your needs. Along with counselors, you’ll be provided with a primary care physician to monitor your health throughout your treatment.

Mental health issues can sometimes be a cause of addiction issues which outpatient counseling services can help with. The great thing about these services is you’re given more flexibility with the time you can schedule these appointments. You have the option of individual, group, family and couples counseling.

I like that they also offer therapeutic services specifically designed for elderly individuals to get the treatment they need. In between sessions, you can spend time relaxing and enjoying a view of the Concord River which is located not far from the facility.

Community based services are also available at this location. The community support program offers voluntary mobile case management and support services. You’ll receive assistance obtaining benefits, healthcare and housing.

The program also provides help with developing a crisis plan and connects you to community resources to support your recovery. Another community based service you’ll have access to is a recovery support navigator. Paraprofessional staff will help you understand your treatment options, provide temporary transportation to appointments and work collaboratively with your care team.

Similar Rehab Centers

Fact checked and written by:
Eric Owens
Edited by:
Courtney Myers, MS

Latest Reviews

Lilly Chantha
3 months ago on Google
1
They failed kids who need help. Kids are there for help but they don’t have ability to help as they should. Just kids expressing themselves honestly as a figure of speech, they, as mental health professionals, freak out called police on a minor and discharge them from that. Instead of working on them like they should, scaring them even more. They have no understanding of working with teens who are struggling at all. Teens are hard but this place makes their lives harder. This place is a joke.
Response from the owner1 month ago
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting https://arbourhealth.com/contact/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Gabrielle Rudy
3 months ago on Google
1
Prescribed me a medication with no education or labs drawn. I am in nursing school now and learning things about this medication that would have led me to not consent, especially without having baseline labs. I would never recommend this place.
Response from the owner1 month ago
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting https://arbourhealth.com/contact/. Thank you again.
Kathryn Roper
7 months ago on Google
2
I drove to Lowell and filled out about 25! Paper forms. They sent me the forms in the mail again 2 weeks later stating 2 forms were enclosed, yet only one form was. Haha beyond disorganized in the office except for billing. Some therapists here were excellent for years but have since recently retired.
Response from the owner1 month ago
Thank you for taking the time to review us. Please visit https://arbourhealth.com/contact/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
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Rehab Score

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5.4 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Arbour Counseling Services Lowell works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Dual Diagnosis services offer a managed continuum of care designed to provide a comprehensive system of treatment and recovery from co-occurring psychiatric and substance disorders. Co-occurring psychiatric and substance disorders are treated simultaneously with a clear recognition that stabilization/arresting of the addiction is the most immediate concern upon the patient’s entering treatment.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Scott Munger, LICSW

CEO

Erin Knight, APRN, BC, MSN

Nurse Coordinator & Risk Manager

Kelly C. Bauks, LMHC

Director of Quality Assurance & Compliance

Christine Studley, MBA

Director of Human Resources

Shakuntala Anderson, LICSW

Executive Director of Community Services Department

Jennifer Whitman

Director of Billing Operations

Eric Roldan, LICSW

Executive Director of Outpatient Services

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

21 George St
Lowell, MA 01852

Reviews of Arbour Counseling Services Lowell

2.36/5 (25 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.36 (25 reviews)
William Pringle
1 month ago
5

Lilly Chantha
3 months ago
1

They failed kids who need help. Kids are there for help but they don’t have ability to help as they should. Just kids expressing themselves honestly as a figure of speech, they, as mental health professionals, freak out called police on a minor and discharge them from that. Instead of working on them like they should, scaring them even more. They have no understanding of working with teens who are struggling at all. Teens are hard but this place makes their lives harder. This place is a joke.

Response from the owner
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting https://arbourhealth.com/contact/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Gabrielle Rudy
3 months ago
1

Prescribed me a medication with no education or labs drawn. I am in nursing school now and learning things about this medication that would have led me to not consent, especially without having baseline labs. I would never recommend this place.

Response from the owner
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting https://arbourhealth.com/contact/. Thank you again.
Kathryn Roper
7 months ago
2

I drove to Lowell and filled out about 25! Paper forms. They sent me the forms in the mail again 2 weeks later stating 2 forms were enclosed, yet only one form was. Haha beyond disorganized in the office except for billing. Some therapists here were excellent for years but have since recently retired.

Response from the owner
Thank you for taking the time to review us. Please visit https://arbourhealth.com/contact/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
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