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Ascension St. Michael’s Aspirus Point Family-pediatrics

824 Illinois Ave Stevens Point, WI 54481
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Ascension St. Michael's Hospital WI 54481

About Ascension St. Michael’s Aspirus Point Family-pediatrics

If you’re in crisis and experiencing an acute mental health need, you can visit their inpatient Stress Center. Here, you’ll find 24/7 support and supervision from a team of very experienced specialists. You can go from here into an inpatient program or start your outpatient treatment.

Their outpatient services include counseling sessions and more intensive day treatment programs. There’s even a dedicated program just for people who are overcoming drug and alcohol abuse.

Former clients say the hospital and the people who work there are great. However, some have noted issues with communication and scheduling.

Facility Overview

Bed icon 13
Number of Available Beds

Latest Reviews

Remmie Pip
2 weeks ago on Google
3
Midddd the staff are nice but ive only talked to 3 of them. Also the rooms get really hot even though theres an ac. Also dinner is really early.. like really early... like 3-5...
Response from the owner1 week ago
Hello Remmie,

Thank you for taking the time to share your feedback with us. We appreciate your kind words about our staff, and we're glad to hear that your interactions with them have been positive.

We apologize for any discomfort you experienced with the room temperature. Your comments about the air conditioning are important to us, and we'll look into this issue to ensure a more comfortable environment for our patients.

Thank you again for your review.

Best regards,
Aspirus Health
Jessica Lynn
1 month ago on Google
1
Awful experience EVERY TIME
Response from the owner1 week ago
Dear Jessica,

Thank you for your feedback regarding your experiences at Aspirus Stevens Point Hospital. We sincerely apologize for any issues you faced and value your input.

We would like to learn more about your specific experiences to improve our services. Please reach out to us at your convenience by calling our Patient Advocate at 715-346-5330.

Thank you again, and we hope to provide you with a better experience in the future.

Sincerely,
Aspirus Stevens Point Hospital Team
Lisa
2 months ago on Google
1
If I could give a zero I would. Ultrasound was not done correctly and cancer was not detected that actually was there and confirmed it was there prior to ultrasound. VERY UPSET and a waste of my time.
Response from the owner1 week ago
Thank you for taking the time to share your experience with us. We are truly sorry to hear about the issues you encountered during your ultrasound and the distress it has caused. Your feedback is very important, and we take these matters seriously.

Please consider reaching out to us directly at 715-346-5330, so we can discuss this in more detail and address your concerns appropriately.

Thank you for bringing this to our attention, and we hope to have the opportunity to address your concerns.

Sincerely,
Aspirus Stevens Point Hospital Team
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Inpatient rehab is designed to stabilize clients who are exiting detox or those who are in some form of crisis. They are an important preliminary step designed to prepare clients for outpatient, sober living, or community-based care. Clients live at the treatment center and engage in intensive addiction counseling. Group and family therapy is common. Many programs also emphasize recovery-focused life skills training to support clients' sustained sobriety. Some programs offer evidence-based holistic therapies, such as meditation.

aftercare iconAftercare Support

Rehab aftercare programs support clients' long-term recovery through highly customized wraparound care aligned with clients' evolving needs. Most have been sober for a period of weeks or longer and have completed intensive inpatient rehab but may be receiving outpatient care. Many clients also receive services after being discharged from formal treatment. Long-term care plans are typically developed in collaboration with the client's case manager and care team and may include peer coaching, relapse prevention, and related services.

12-step icon12-Step

12 step programs take a holistic approach to addiction recovery, combining peer support with personal spiritual growth. These programs prioritize regular attendance at 12 step meetings, which are free, anonymous, peer-led, and available day and night in most communities. Spiritual principles are invoked to help participants address the root causes of addiction, accept responsibility, and relinquish control over that which cannot be changed. Dedicated programs for specialized groups, such as youth and seniors, are common.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

As a form of substance use treatment, cognitive behavioral therapy in Wisconsin offers several advantages. The duration of this talk therapy is typically 20 sessions or less, so it can be more affordable, with quicker results. It's also offered in multiple formats, so it can be tailored to meet individual needs.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting
  • wifi iconWifi
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 7706

Contact Information

Building icon

824 Illinois Ave
Stevens Point, WI 54481

Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Stevens Point

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Reviews of Ascension St. Michael’s Aspirus Point Family-pediatrics

2.84/5 (51 reviews)
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Reviews

1

I posted a review of St. Michaels regarding my failing confidence in the hospital. i want perspective patients to know that in the middle of my treatment schedule, i contracted a staph infection from this place. i did not complete my treatment there and wouldn't recommend t ... Read More

Reviewed on 3/4/2019
1.5

It's really annoying that they are always running behind the appointment time. Quality of care is deficient as providers are always rushed and can’t diagnose accurately. Go someplace else for better quality care.

Reviewed on 2/25/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (49 reviews)
Remmie Pip
2 weeks ago
3

Midddd the staff are nice but ive only talked to 3 of them. Also the rooms get really hot even though theres an ac. Also dinner is really early.. like really early... like 3-5...

Response from the owner
Hello Remmie,

Thank you for taking the time to share your feedback with us. We appreciate your kind words about our staff, and we're glad to hear that your interactions with them have been positive.

We apologize for any discomfort you experienced with the room temperature. Your comments about the air conditioning are important to us, and we'll look into this issue to ensure a more comfortable environment for our patients.

Thank you again for your review.

Best regards,
Aspirus Health
Jessica Lynn
1 month ago
1

Awful experience EVERY TIME

Response from the owner
Dear Jessica,

Thank you for your feedback regarding your experiences at Aspirus Stevens Point Hospital. We sincerely apologize for any issues you faced and value your input.

We would like to learn more about your specific experiences to improve our services. Please reach out to us at your convenience by calling our Patient Advocate at 715-346-5330.

Thank you again, and we hope to provide you with a better experience in the future.

Sincerely,
Aspirus Stevens Point Hospital Team
Lisa
2 months ago
1

If I could give a zero I would. Ultrasound was not done correctly and cancer was not detected that actually was there and confirmed it was there prior to ultrasound. VERY UPSET and a waste of my time.

Response from the owner
Thank you for taking the time to share your experience with us. We are truly sorry to hear about the issues you encountered during your ultrasound and the distress it has caused. Your feedback is very important, and we take these matters seriously.

Please consider reaching out to us directly at 715-346-5330, so we can discuss this in more detail and address your concerns appropriately.

Thank you for bringing this to our attention, and we hope to have the opportunity to address your concerns.

Sincerely,
Aspirus Stevens Point Hospital Team
Riley Spaulding
4 months ago
1

Response from the owner
Riley, thank you for sharing a review of Aspirus Stevens Point Hospital. If there's anything specific you would like to address or if you have additional feedback, please feel free to reach out to an Aspirus Patient Advocate at 715-346-5330. We appreciate your commitment to helping us enhance the care we provide.
Angie
4 months ago
2

I was given an Ace bandage for a badly fractured foot. I was told it was arthritis. I DO have arthritis from a previous fracture, but it was re-fractured in an accident. When I tried explaining this, I was treated like I didn't know my own body and sent off. Now, it has to be re-broken by my podiatrist, seeing as how it obviously healed wrong due to the negligence of the ER doctor and staff. The saddest part about it all is that my foot was visibly deformed, and it healed this way. Not only is it embarrassing and unsightly, but it also causes debilitating pain.

Response from the owner
Angie, thank you for sharing a review of Aspirus Stevens Point Hospital. If there's anything specific you would like to address or if you have additional feedback, please feel free to reach out to an Aspirus Patient Advocate at 715-346-5330. We appreciate your commitment to helping us enhance the care we provide.
stacey campbell
5 months ago
1

If your a traveler esp of color DO NOT TAKE THIS CONTRACT , I REPEAT DO NOT TAKE THIS CONTRACT , the supervisor and house supervisor are RUDE , AND THE MINUTE YOU STAND UP AGAINST THEM THEY WILL LIE TO YOUR COMPANY AND HAVE A DNR. EXCEPT KAY AND CARYN THOSE ARE BEAUTIFUL PEOPLE , THE REST ARE NASTY AS THEY COME , YOU'VE ASK FOR HELP AND HELP CAME THEN TURN AROUND AND LIED ON THE HELP , THE COMMENTS THATS WAS MADEIS ATROCIOUS THEN TO ADD INSULT CLAIM THAT PT HAS CRT AND I DIDNT REPORT WHICH I DID THEN LATER THAT DAY FOUND OUT THE SYSTEMS WENT DOWN . FOR A HOSPITAL THATS BACK IN TIME I WOULD HAVE EXPECTED BETTER . THE WHOLE HOSPITAL WAS SICK I HAD COVID WHICH I PROVIDED PROOF THEY LIED AND SAID I CALLED OF FOR 6 DAYS , LIKE REALLY , I SEE WHY THE HIRE RATE IS SO LOW DIDNT KNOW THIS STILL EXSIST YOU HAVE A TECH THERE THATS HAVING SEVER ANIXETY BECAUSE OF PLANES FSLLING OUT THE SKY , TRAINNG PEOPLE FOR ONE DAY AND ECPECT THEM TO KNOW EVERYTHING , DISGUSTING ! ENTER AT YALL OWN RISK

Response from the owner
Stacey, we appreciate your feedback and sincerely apologize for your experience at Aspirus Stevens Point Hospital. Your concerns about staff interactions, communication, and health and safety protocols are important to us, and we take them seriously.

We will review your feedback with our management team to address your concerns. Thank you for recognizing Kay and Caryn’s positive contributions.

We would appreciate the opportunity to discuss your concerns in more detail. Please feel free to contact our patient advocate at 715-346-5330. Thank you.
B W
6 months ago
1

Came in after a car accident been sitting in waiting room waiting to be looked at for close to hour. Still nothing and people come in with cold and get taken back immediately. Total b.s leave a person sit in pain and very bad headache in the light.

Response from the owner
We’re sorry to hear about your long wait and the discomfort you experienced. While wait times can vary, our team works diligently to assess and treat everyone as quickly as possible. If you'd like to discuss your experience further, please reach out at 715-346-5330—we value your input and hope to serve you better in the future.
Joeywisco715
7 months ago
5

Response from the owner
Thank you so much for taking the time to post a review and for choosing Aspirus Health. Have a great day!
Laura Fahser
9 months ago
2

First Hospital waiting room without coffee or juice and bakery.

Response from the owner
Laura, thank you for sharing a review of Aspirus Stevens Point Hospital. If there's anything specific you would like to address or if you have additional feedback about your care, please feel free to reach out to an Aspirus Patient Advocate at 715-346-5330. We appreciate your commitment to helping us enhance the care we provide.
Justin Larente
9 months ago
2

Highly immunosuppressed patient had to sit in a tiny room with an unmasked nurse coughing all over her own arms while discussing pre-surgery procedures. Don’t want to get an infection from surgery she said.. Maybe when an immunosuppressed client shows up wearing an n95+ respirator, it’s professional to do more than cough all over them. Thanks Lori, nothing says holiday spirit like coughing on disabled people.

Response from the owner
Justin, we are deeply sorry to hear about your experience. Your concerns are valid, and we sincerely apologize for any discomfort or distress this situation caused. We understand the importance of providing a safe and respectful environment, especially for our medically vulnerable patients.

Your feedback will be shared with our team to ensure we address this and reinforce our commitment to following infection prevention practices. If you’d like to discuss this further, please let us know—we value the opportunity to make things right and provide the care and professionalism you deserve.

Best,
Aspirus Stevens Point Hospital
Tony D'Amato
9 months ago
5

Arrived at the ER around 10pm, received excellent care.

Response from the owner
Tony, thank you for sharing your experience with us. We’re glad to hear you received excellent care during your visit to the ER. Your kind words mean a lot to our team, and please know that we’re here for you whenever you need us!

Wishing you good health,
Aspirus Stevens Point Hospital
Maddie Hall
10 months ago
5

The staff are very friendly and patient.

Response from the owner
Dear Maddie,

Thank you for choosing Aspirus Health for your healthcare needs. We look forward to being part of your health care journey should you need us in the future.

Best regards,
Aspirus Stevens Point Hospital
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