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McLaren Bay Region

1900 Columbus Avenue Bay City, MI 48708
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Bay Regional Medical Center - Mclaren Bay Region MI 48708

About McLaren Bay Region

McLaren Bay Region Hospital in Bay City, Michigan offers mental health care through an inpatient unit for adults, partial hospitalization for adolescents and adults, and outpatient programs for all ages. They also have programs specifically for seniors.
Their 450 bed hospital cares for body and mind with an emergency department that addresses physical and mental health concerns.They have virtual care options and you can reserve a time slot online to be seen in the emergency department.

Emotional and Behavioral Health Inpatient Care

The 23-bed inpatient behavioral health unit is there for adults who are feeling overwhelmed or needing support to cope with life. They may be dealing with a mood or personality disorder, PTSD, eating disorders, Schizophrenia, Dementia, or struggling with a mental health issue as well as addiction.
Once you arrive at McLaren Bay you will have a pre-admission screening interview and be triaged. This will include a physical health and biopsychosocial assessment. You will see a psychiatrist who will evaluate you and come up with a care action plan.

Once admitted you will have 24-hour medical and mental health supervision and support. You will be involved in individual, family, and group therapy as well as recreational and experiential therapy opportunities.
You will be connected with counselling, outpatient treatment, partial hospitalization or intensive outpatient programs depending on your need. Referrals for long-term continuing drug and alcohol treatment will be made if needed.

Partial Hospitalization Programs for Young and Old

There are partial hospitalization programs for adolescents, adults and the elderly. These programs help support patients who may have just been discharged from an inpatient program and can serve as an alternative to inpatient services.
PHP offers expressive and recreational therapy along with traditional evidence-based treatment models. Medical and mental health clinicians will consult with you daily and provide medication management, referrals to medical and mental health resources and services, counselling and care management.

24-Hour Mental Health Support

Mental health emergencies aren’t scheduled during office hours so the McLaren Bay Region provides on-call services for when a mental health crisis occurs after hours. You can find support any time day or night from where you are to help you get to where you need to be.
Finances should never be a barrier to getting the support you need. MBPA accepts most health insurance plans, including State and Federal programs like Medicaid. If you are under-insured, there is financial assistance available.

Facility Overview

Bed icon 415
Number of Available Beds

Latest Reviews

Calikid
2 months ago on Google
1
Do you want to remain sick or die? Then just keep your good faith in doctors & go to the hospital. There, they hide behind their sick "Do no harm" lie. Your bad health & eventual death are their goldmine. Take what you can you "good Dr's. death comes for us all. Only your ETERNAL spirits will go down into the lake of fire Godless, poor & alone were your screams & nashing of teeth will not be heard, nor cared about & will echo in the chambers of unimaginable terror for all eternity. Embrace your fate, you deserve it. Scum!
John Gerhauser
2 months ago on Google
1
Took a family member there Wednesday march 26th My family member was in a mental crisis who was suicidal with a plan McLaren Bay mental health sent them home with a safety plan. What a complete failure to my family member. Would be better off closing the place up.
Response from the owner2 months ago
John, we're sorry to see a review like this. Our patient experience lead would like to learn more about your comments. When you have a moment, please email BayFeedback@mclaren.org and someone from our team will reach out to you. Thank you.
Catherine anne
2 months ago on Google
5
Excellent service friendly helpful staff
Response from the owner3 months ago
Thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.9 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Michigan is essential for certain phases of recovery treatment. During detox, many physical ailments related to the detox process can be lethal if not treated. Having medical staff available at all times provides the proper care for safe detox. Medications and other treatment can also make the process much more comfortable and bearable.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Jamie Carter

President & CEO

Carolyn Potter

VP of Human Resources

Alayna Gant

Director of Marketing & Business Development

Dr. Kenneth Parsons

Chief Medical Officer

Aren Lajile

CFO

Stacey Klump

CNO

Lynn Weaver

VP of Philanthropy

Contact Information

Phone icon (989) 894-3000
Building icon

1900 Columbus Avenue
Bay City, MI 48708

Fact checked and written by:
Connie Gillespie
Edited by:
Courtney Myers, MS

Rehab in Cities Near Bay City

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Reviews of McLaren Bay Region

2.96/5 (102 reviews)
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Reviews

1

Insanely disappointed with Dr. Muad, cardiologist, who administered the wrong heart test to me, forgot to prescribe a prescription for the right procedure, and now getting billed for this with no response back from the hospital... Disgusted with their inability to communicat ... Read More

Reviewed on 6/3/2019
1

They lack empathy and make you feel ashamed for whatever it's 'wrong' with you. Their reputation follows because they really don't care about anyone. After they gave me the wrong diagnose and the wrong meds, I'm never coming here ever again.

Reviewed on 11/9/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

Elizabeth Salak
3 weeks ago
5

Surgery/ post op / recovery. All was a good experience given circumstances. I had the best team there for me from start to finish. Thank you!

Response from the ownerInvalid relative date format:
Elizabeth, thank you for your kind review.
Ashley Page
1 month ago
5

Really wanted to give a shout out to doctor Simmons he is the best, I've come in to the er for many different reasons and he's always shown me such kindness and thorough care. He even sat down with me when I found out I was pregnant and gave me the pep talk I needed to follow through this pregnancy and I'm so greatful for that. When I doubted myself, he didn't doubt me one bit. All of the nurses were wonderful as well.

Response from the ownerInvalid relative date format:
Ashley, thank you for your kind review.
n b
1 month ago
5

Spoke to Evan about insurance cost information about an MRI, he went above and beyond to explain in detail the exact cost to me.

Response from the ownerInvalid relative date format:
Thank you for your review.
Monkey206 Monkey
1 month ago
5

My visits and tests at the West Branch site have been positive. All the staff have been very courteous and professional. Front staff PA Tomzak, Dr. Lee, and staff who administered the Cardo tests were very good.

Response from the ownerInvalid relative date format:
Thank you for your kind review.
Amy Lord
1 month ago
1

Absolutely no urgency from the emergency room staff. There were only a couple cars here when we arrived, and nobody in the waiting room. Sat in empty waiting room for 15 minutes before triage nurse came out. She spent more time talking about herself. Husband in a lot of pain and hard for him to walk. She asked if he could walk to room, as it was only a 20 foot walk. He said yes. Was actually over 80 feet. I pointed that out to her and she chuckled. Only passed one other occupied room on the walk. A non medical employee popped in and we commented on the lack of urgency, and that person said, "this place is known for not moving fast.” When we arrived and were walking back to room at 7am, a male nurse was joking and I heard him say, "Bay City doesn't wake up til 11am". They were even joking at 7am how empty this place was!!! Why the heck was there no urgency in helping my husband? 4 and a half hours after arriving, and after several other issues that I haven't included in this review, I went to the nurse's desk. The nurse told me to hang on and she took a call. She said “Jose Quervo” a couple times to the person on the phone. While I waited, I noticed that it said “in transit” by my husband's name. After she got off the phone, I asked if we were just waiting for him to be moved. She said yes. I turned around and saw a guy walking into my husband's room. He took him to his room. He, and the staff on his floor were great. The emergency room department never gave him his medication, their communication was terrible, they were all on their cell phones and talking abour personal issues, and even other hospital staff confirmed that there wasn't really any other patients in the E.R. when we were there. I have never seen an emergency department so terrible and lazy. Completely disgusting. UPDATE: They said to email them. I tried, and the email they listed says it is "undeliverable ".

Response from the ownerInvalid relative date format:
Amy, we're sorry to see a review like this. Our patient experience lead would like to learn more about your comments. When you have a moment, please email BayFeedback@mclaren.org and someone from our team will reach out to you. Thank you.
Scott Lord
1 month ago
1

E.R. people had no urgency. Spent 5 hours there . While there were no other patients at 7 am. And four people on there cell phones at the desk. That is unexpected and unacceptable

Response from the ownerInvalid relative date format:
Scott, we're sorry to see a review like this. Our patient experience lead would like to learn more about your comments. When you have a moment, please email BayFeedback@mclaren.org and someone from our team will reach out to you. Thank you.
Nicole Jaquinde
1 month ago
5

My stay was for (4) days. The staff were outstanding! There are SO many names too name. I highly recommend McLaren!!!!!!!!!

Response from the ownerInvalid relative date format:
Thank you, Nicole.
Maryann Moore
2 months ago
5

Everyone that took care of me at the hospital was very nice.Professional and careing. I did have a bit of a problem with one of the physical therapists. I believe her name was vicky, she just insisted that I do what I could not do! I was in too much pain and I started crying it was terrible. But that was the only part of my stay that was bad. The rest was wonderful. Everyone was so good to me. I appreciate very nice, can't say Enough good things about him! Thank you all very much.

Response from the ownerInvalid relative date format:
Maryann, thank you for your review.
Missty Wilson
2 months ago
1

They are a joke, they do not care, miss giving half the medications you should be taking, treat people like crap, recommend going somewhere else

Response from the ownerInvalid relative date format:
Missty, we're sorry to see a review like this. Our patient experience lead would like to learn more about your comments. When you have a moment, please email BayFeedback@mclaren.org and someone from our team will reach out to you. Thank you.
Cassandra Lavalley
2 months ago
1

I had the worst experience here. I drove here after reading the reviews thinking I would get good care but that was far from what happened. The dr didn’t even ask me my history,symptoms etc before asking me what drugs or alcohol I’ve taken today(which was noneand tests showed that) but she saw my appearance and made a judgment without any information. I was sickened by the fact that when I checked my records there was an entire paragraph of an entirely made up interaction. It also said I wasn’t experiencing symptoms I very clearly said I was experiencing. The whole thing is just wild to me and as someone who has had 5 kids,multiple surgeries,organs removed etc I’ve been to plenty hospitals and I would NOT recommend this one. Go somewhere else

Response from the ownerInvalid relative date format:
Cassandra, we're sorry to see a review like this. Our patient experience lead would like to learn more about your comments. When you have a moment, please email BayFeedback@mclaren.org and someone from our team will reach out to you. Thank you.
Calikid
2 months ago
1

Do you want to remain sick or die? Then just keep your good faith in doctors & go to the hospital. There, they hide behind their sick "Do no harm" lie. Your bad health & eventual death are their goldmine. Take what you can you "good Dr's. death comes for us all. Only your ETERNAL spirits will go down into the lake of fire Godless, poor & alone were your screams & nashing of teeth will not be heard, nor cared about & will echo in the chambers of unimaginable terror for all eternity. Embrace your fate, you deserve it. Scum!

Clare Wehner
2 months ago
5

Response from the owner8 months ago
Thank you, Clare.
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