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BHN Valley Human Services

96 South street Ware, MA 01082
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The facilities at BHN Valley Human Services in Ware, MA 1

About BHN Valley Human Services

BHN (Behavioral Health Network) Valley Human Services is located in Ware, Massachusetts. This clinic offers a continuum of outpatient services that help adults who are struggling with a substance use disorder or have co-occurring mental health challenges. They also have programming here that supports the needs of victims of domestic violence. There are specialized treatment tracks that provide gender specific care, along with programming for young adults who are in transitional stages of their lives.

They accept policies from most major insurance providers, including Medicaid and Medicare.

Comprehensive Care

This clinic does a really good job of providing a comprehensive list of addiction recovery services so that your specific recovery needs are targeted. For example, they offer screenings for underlying mental health assessments that might be at play, HIV/AIDS education and support, peer mentoring and support groups that tackle issues like anger management, domestic violence and relapse prevention.

Accessible Treatment

This clinic is committed to making access to treatment easy, and some of the ways they do this is by providing transportation services to help you get to and from the clinic. Their case management services are also helpful because you’ll get linked to a host of community resources and services that can further help you with your recovery goals.

Acceptance of MAT Recipients

If you are currently enrolled in a medication assisted treatment (MAT) program, you can be accepted into this clinic to benefit from the services they have to offer as well. Your MAT regimen will continue and be a part of a host of therapy services that will empower you to build recovery skills so that you can maintain your sobriety.

Facility Overview

Bed icon 16
Number of Available Beds

Latest Reviews

Charleen “Harley” Fafard
8 months ago on Google
4
I've never had a problem with BHN in the ten plus years I have been here, the only problem I had which was years ago was the constant switching of therapists, mine always seemed to leave after a month or three of working with me.
Tanner Stgeorge
11 months ago on Google
5
I love it there to
Kristina Rodgers
2 years ago on Google
1
Terrible service. Cannot set up appointments even with referrals. I would never recommend this place to anyone. I called them 6 times and was suppose to get calls back every time. Never have.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Location

Accepted Insurance

BHN Valley Human Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

aftercare iconAftercare Support

Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.

heart-hands iconIntervention Services

A drug intervention in Massachusetts provides friends and family the opportunity to share how a person's substance use has caused problems in their lives. The goal of the intervention is to encourage the person to get the treatment they need. Most rehab facilities offer intervention services that can help families prepare for the intervention and facilitate entry into treatment if the person agrees to get help.

inpatient iconInpatient

Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

A person who has alcohol use disorder (alcoholism) builds up a physical tolerance to alcohol. If they try to stop drinking, they experience withdrawal symptoms. Treatment is available for this condition, through alcohol rehab in Massachusetts. Treatment options include AA, detox, counseling, medication, residential programs, and outpatient treatment. Social and family support systems are crucial during and after treatment of any kind.

opium iconOpioid Addiction

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
program-for-women thumbnail image

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is a safe space for participants to share their stories and experiences within a confidential and judgment free environment. You have the opportunity to openly discuss your difficulties and create a network of community support that can extend long after group therapy sessions end.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Four principles are key to motivational interviewing in Massachusetts. First, the therapist offers empathy for the client's feelings and experiences. Second, they encourage the client to believe in themselves and their ability to change. Third, the therapist refrains from imposing their own viewpoints. Lastly, the therapist helps the client identify discrepancies in their circumstances and future goals.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private-room iconPrivate Rooms
  • weight iconGym
  • recreation iconRecreation Room

Staff & Accreditations

Staff

Steve Winn, Ph.D.

President & CEO

Dr. Sara Brewer

Medical Director

Randie Caetano Cadigan

VP, Care Management

Jessica DeFlumer, MA

Executive VP

Stewart Joslin

CFO

Jennifer Moore, LICSW

Clinical Director, Privacy Officer

Ruth A. Potee, MD, DFASAM, FAAFP

Medical Director, Substance Use Disorders

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

96 South street
Ware, MA 01082

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Kerry Nenn, BSW

Reviews of BHN Valley Human Services

3/5 (11 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Charleen “Harley” Fafard
8 months ago
4

I've never had a problem with BHN in the ten plus years I have been here, the only problem I had which was years ago was the constant switching of therapists, mine always seemed to leave after a month or three of working with me.

Tanner Stgeorge
11 months ago
5

I love it there to

Kristina Rodgers
2 years ago
1

Terrible service. Cannot set up appointments even with referrals. I would never recommend this place to anyone. I called them 6 times and was suppose to get calls back every time. Never have.

Jennifer Zuidema
2 years ago
5

I have been going here for about a year. My therapist is awesome I have had no problems. Whenever I have had an issue my therapist has been there for me. I would not go back to my former therapist.

Matthew Conahan
3 years ago
1

They never called me back about an emergency appointment, and it's as if most of this office has no care. This place is nothing like it used to be (Edit) my call to crisis and my call for an emergency appointment were ignored. Do NOT go here. Your mental health will not improve. They will not listen. Please. Go somewhere else, so you can get better (another edit) I abandoned their services. They continued with the trend of little to no care

Response from the ownerInvalid relative date format:
Hi Matthew, we are sorry to hear about your negative experience. We want to continually improve and would be very interested in hearing more from you directly. Please email Human.Resources@bhninc.org so we can better understand and address your concerns
Rebekah Hughes
3 years ago
1

Jankz
3 years ago
1

Marcus Lentz
3 years ago
1

Used to be okay. Nowadays you have to race and cross your fingers to manage to get at least a 5 second call with the front desk to schedule any sort of appointment or conversation. The last 10 times I’ve tried calling I have either been refused service with a covid excuse, been left on hold for an hour until I’m forced to leave, or I have been straight hung up on. I have other options now unfortunately, kind of scummy they had to use the “due to covid” excuse to avoid providing psychiatric help.

Lauren Blalock
5 years ago
5

Hoser
6 years ago
4

Valentin Jr
7 years ago
5

Awesome place...

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