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East House

259 Monroe Ave, #200 Rochester, NY 14607
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East House NY 14621

About East House

This facility offers outpatient addiction treatment and sober living residences for adults.

East House’s outpatient services address the physical, spiritual, social, emotional, intellectual, and occupational needs of each individual. They provide individual and one-on-one counseling, peer mentoring, warm-line support, career counseling, vocational training, yoga, meditation classes, and financial case management. Residents can receive independent skills training, daily medication management, and diet and nutrition training.

East House offers temporary housing, permanent supportive housing, community residences, and crisis housing. The six community residences offer 24-hour staff, community activities, medication management, and future planning for residents. The Affinity Place short-term respite is a safe place to recover from a mental health crisis. This is a no-fee short-term bed and breakfast style housing option.

East House may work with your insurance plan to cover some or all of the treatment services. Verify your coverage and out-of-network benefits directly with your provider.

Latest Reviews

Tim Griffin
11 months ago on Google
5
East House is an amazing non-profit. Rochester is blessed to have such a great resource.
Matthew Primous
1 year ago on Google
5
Caring staff, All around full care services, very supportive, and great long-term care.
Jose Fernandez
2 years ago on Google
3
I love the staff here they really care about you the only thing I have a problem with really is with the receptionist they are really rude when you get there they are really unprofessional and in a place where you are supposed to feel safe because it is a supposed recovery place they make you feel really uncomfortable and they make you leave from the waiting room so if you ever feel like you are in a crisis mode and you are going to relapse don't go over there to feel like you are going to be in a safe place where you aren't going to relapse because they are just going to probably kick you out of the waiting room even after you tell them that you are there for your school or for the art group smh...
Response from the owner2 months ago
Hi Jose, we're sorry for the delayed response. We previously forwarded your concerns to our reception team. If you have further feedback or concerns please feel free to email us at development@easthouse.org. Thank you for your review!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Location

Accepted Insurance

East House works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (844) 254-8336
Building icon

259 Monroe Ave
#200
Rochester, NY 14607

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Miakayla Leaverson, BS

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Reviews of East House

3.9/5 (38 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (38 reviews)
DAN MCGUIRE
1 week ago
2

Great place and people to work with. Many truly caring and dedicated employees. UPDATE: THIS agency is in shambles. The HR leadership has turned over twice. And the health care benefits are OUTRAGEOUSLY expensive. We were told lies by the insurance company rep. There is more to share but the investigations going on . After I left, by the next week I had 4 job offers, better pay, far better benefits and these new work sites head hunted me!!!

Tim Griffin
11 months ago
5

East House is an amazing non-profit. Rochester is blessed to have such a great resource.

Laurie Collins
1 year ago
5

Matthew Primous
1 year ago
5

Caring staff, All around full care services, very supportive, and great long-term care.

Mel Anderson
2 years ago
5

Jose Fernandez
2 years ago
3

I love the staff here they really care about you the only thing I have a problem with really is with the receptionist they are really rude when you get there they are really unprofessional and in a place where you are supposed to feel safe because it is a supposed recovery place they make you feel really uncomfortable and they make you leave from the waiting room so if you ever feel like you are in a crisis mode and you are going to relapse don't go over there to feel like you are going to be in a safe place where you aren't going to relapse because they are just going to probably kick you out of the waiting room even after you tell them that you are there for your school or for the art group smh...

Response from the ownerInvalid relative date format:
Hi Jose, we're sorry for the delayed response. We previously forwarded your concerns to our reception team. If you have further feedback or concerns please feel free to email us at development@easthouse.org. Thank you for your review!
Jason Perrone
2 years ago
4

I've lived in an East House MHAP apartment since 2019. Can't say the house I live in is very conducive to recovery. But the MHAP staff has been amazing to me. I am forever indebted to EH for giving me a place to crash land and supporting my slow but steady dual-diagnosis recovery.

Response from the ownerInvalid relative date format:
Jason, thanks so much for your feedback and sharing your appreciation. This is helpful for us to know and share with staff as we improve our programs and services for folks in recovery.
David Truesdale
2 years ago
5

Rich Fabian
2 years ago
5

There programs are for people that have substance abuse problems along with Mental Health issues. I'm one of the Alumni that the program helped and am glad I was able to work with such wonderful people. You put into it what you want out of it.

Response from the ownerInvalid relative date format:
Thank you for your review, Rich!
nicole bullard
2 years ago
1

Horrible save yourself the trouble they are corrupt had me living in mice infestation with a newborn

Response from the ownerInvalid relative date format:
Hi Nicole, we're sorry you had a negative experience. We'd love to further talk to you about your concerns directly. If interested please email us at development@easthouse.org. Thank you.
WydEyd
3 years ago
4

Beneficial resource

Response from the ownerInvalid relative date format:
thanks for your review!
Angelina Mak
3 years ago
5

Such a great organization that helps addicts in recovery grow to be independent have a safe clean space to live and motivates individuals to advocate for themselves and deal with life's issues.

Response from the ownerInvalid relative date format:
Thanks for your review, Angelina!
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