Top Ranked Drug Rehab Centers In Rochester, NY

Been going here for 4 years, pretty good experience with therapists just had to find the right one for me. Psychiatrist are very knowledgeable and not into pushing pills and not into seeing you suffer from side effects. Front desk is also helpful good at keeping track of appt.’s. Phone service is meh nice takes half hour on hold lately which causes me to set time aside for calls.

I be come here amazing am very happy withy doctor

Not sure where all the negative reviews come from. I have taken my now 15 year old here on and off since he was 11. The only gripe I have is that if you go too long between appointments they close your account and you have to do a new intake. He has had two doctors and the second one, Sean is amazing. He has really helped my son. When there are little mental health options available, IMO, you should leave reviews with care. I have never had any issues with the intake staff or the the doctors. They have always been nice, and professional.

They were awesome, from er and both units I was on. I had excellent care. The food was good too

I recently had an emergency angiogram procedure at Unity Hospital, and I cannot say enough about the exceptional care I received. From the moment I arrived, the staff made me feel comfortable and reassured. The nurses were attentive, compassionate, and explained every step clearly, which helped ease my nerves. The doctors demonstrated outstanding professionalism and skill, ensuring the procedure went smooth. I felt confident I was in the best hands. The facility itself was spotless, well‑organized, and equipped with the latest technology, which gave me additional peace of mind. What impressed me most was the genuine kindness shown by everyone I encountered — they treated me not just as a patient, but as a person. I wholeheartedly recommend Unity Hospital to anyone needing specialized procedures. Thank you to the entire team.

I went to the ER early Monday, November 17. Fractured wrist and possible concussion. The care I rec'd was wonderful! Of course there was a wait. That's just healthcare in the US these days. BUT staff checked on me frequently and did what the they could to make me comfortable. It was obvious that everyone was incredibly busy, so their efforts were deeply appreciated. Kudos and gratitude to these front line providers!

Reading some of these reviews honestly breaks my heart. This organization has done and continues to do so much good for so many people. I know Carrie (the CEO), Isha (Director of Agency Advancement), and Amber in Development personally — they are deeply committed, compassionate, and truly passionate about helping others. Their work isn’t just a job, it’s a calling. I first came here when I was just 15 years old, staying at the Lifehouse where I learned life skills that helped shape who I am today. I’m 51 now, and I’ve watched this organization grow and thrive over decades. Please don’t let a few negative reviews from disgruntled former clients paint the whole picture. Instead, look at the positive stories they reflect the heart and impact of this incredible place.

We had a great experience with the school. Staff seemed to genuinely care and were supportive straight through. Staff worked with my child and some went way out of their way to make sure he was successful. Offered great support for parents. There was a high turnover rate in some positions, and that was hard at times, but my experience was that once the new staff was brought up to date, we didn't have any issues. We did not have any issues continuing with supports outside the school.

I absolutely love the Villa of Hope!!! I had switched from FLACRA’s outpatient program (WHICH I HATED!!!) to the Villa of Hope’s outpatient program, at the hardest time of my life. I literally can’t say enough good things about the program, the staff and the way that everyone was so accepting and willing to help. The only downfall I can say, is I have had a little trouble recently with getting my prescriptions on time when I am supposed to have them refilled by but other than that, I don’t have a bad word to say about them. I would highly recommend to anyone that is struggling with a mental illness or addiction. The Villa of Hope saved my life.

Yes I really appreciate what The Pathways Methodone clinic has saved my life . I am 66 years old and I have been to 2 Rochester Clinics in my life , The first one was Strong ,which I feel was a money grab .If you go to one in the surrounding area of Rochester N.Y. go get on the list to Pathways, it has been the best one for me . My Counselor Roberta Sparkman is very good at her job ,she sure helped me get back on my feet and I go Bi weekly . I nearly died two times maybe more in my life but thanks to Narcan I am on the straight and narrow. The thing is don't lie to your counselor bc they are not stupid , they will find out about your history,I know Roberta had her work out on me. , she is I Believe ( the best counselor there ) or I should say the Best Woman to finally straighten me out , with the help of The good Lord and myself staying straight and Fentanyl free . It used to be Heroin but so many people are dying from this epidemic. So I know this is long but bear with me . You Folks who think having a Methadone clinic in your neighborhood is such a bad thing , think again, it saves lives bc your young children are peer pressured to Drinking and Drug partaking, it starts out my kids don't do drugs and they come home with pinned eyeballs and acting tired or sleeping all the time . Than they get addicted and you don't know what to do . Than you get a call in the middle of the morning from the morgue to identify your child bc they bought a bunch of dope and the dealer told him or her ,just do a little,you will be okay . Heroin folks is not pure heroin the cartels are lacing it with a lot of dangerous fentanyl and even a little bit on your finger nail is too much ,than you sniff it and within minutes,maybe less you feel pretty good, than you start feeling dizzy and if you are alone or you don't have Narcan you die , bc you are so High your brain tells your body not to Breath , so you basically are dead . Just think of that the next time you wish or vote out a methadone clinic . It's more than going there and getting your dose . They teach you ,they know your name bc they really care about you . Pathways is my Blessing and so is God and the Son of God . Look up on you tube how many people die from fentanyl it is staggering and fentanyl is cheap to make plus there is another Beaut in there it is a animal tranquilizer , I believe it's called Tranx , this stuff should not even be touched by the human hand ,cops have died from this and they most wear gloves . Anyway the nursing staff is excellent at Pathways . It covers a lot from mental health problems and a ton of other stuff . I have been in many car accidents so I'm just glad I was giving another chance,Thank you Pathways,Roberta and the wonderful Nursing Staff . Pathways is the Best and I'm a Baby Boomer. I got addicted to everything,there is hope

I've been to clinics in Illinois, South Carolina, and in my home of GA. The longest I've gone to a clinic was almost 11 years. I left for a year and went back to one in ga. I informed them I was going to be traveling alot they said it would be okay no biggie. Not true. I barely made it to 70mg, I barely got clean. When I got to pathways I was supposed to be here for, at the most 2 months. The least 4 weeks. My clinic wanted them to drop me to 60mg & drug test me before they'd dose me.. Christina didn't understand this logic. If I would've failed a drug test then its not like they would've turned me away. And she agreed with me that 70mg is low especially 60mg. I was on 130mg for YEARS. I'm still having withdrawal symptoms after 5pm everyday. But I've increased to 75 hoping to go up again soon. .. This place is different but in a good way . I'm used to being treated like the medicine (in my opinion) that I take to live is something to be looked down upon & heavily mandated. I'm used to the clinics making you empty your pockets for a drug test. Can't be on your phone in the waiting area at some places bc they want to know if you're going to nod out. Peek and troths make you sit for 1-3 hours no phone. Nothing. And it's early in the morning...you think you wouldn't be tired no matter what? Pathways is honestly the only place I've ever been to that seems to care about you and not the money. The first day there the counselors remembered my name. I didn't have to correct them on important aspects of my life they asked about, I've had counselors that after a year or more of seeing me 2x a month couldn't remember if I had kids. I understand most of the clinics I've gone to are big. But damn.. the smaller one, the counselor I had, I had never had a counselor put me into an actual anxiety attack . Her non chalant attitude and voice and the first time speaking with her she insisted I didn't tell a certain person if I had issues with her, my counselor, bc she was mean & If I told this other person she'd defend her..the person she said not to tell was a very good person, I told her, "what? She isn't mean I love her " like what? But at P pathways even the security guard is cool as hell!

I've never had any issues here. My counselor is great and understanding! She provides a great and helpful group! As long as you are respectful and follow the rules, you really shouldn't have any problems at this program. . I've been here for almost 3 years and have had sustained abstinence the whole time! So grateful for this place for helping me save myself!

I attend a group through the Zoom mtg. app on Tuesdays and I think it's great!! Thanks. 👍👍

I've been coming here for over 5 years, have seen 3 therapists that all have been amazing and for having the worst health insurance, I'd say 10/10 overall. My psych (for meds) was amazing and I was with her for 5 years until she retired, and the replacement is also excellent. For anyone who is new--remember this is a trial and error process! :)

Best place for people with mental problems