Had a friend that goes there and it seem like the program is a joke they still are able to drink and when they do mess up they just make them restart I think it's a joke
About Delphi Rise/Open Access
Situated in Rochester, New York Delphi Rise is an addiction and mental health treatment behavioral health recovery center. This facility seeks to help patients struggling with drug and alcohol addictions. The clinic accepts Medicaid and most major insurance policies.
Delphi Rise offers outpatient treatment services that includes both individual and group counseling services. The facility also offers medication assisted treatment (MAT) and education programs. They also have reentry services and specific courses to help men who have struggled with domestic violence in the past.
One notable feature is the facility’s Health Homes program. This program connects patients with medical providers and dentists along with mental health services. Clients can also join housing support groups and food stamps programs for additional support once they fully recover. This type of help has lasting benefits for patients and prevents future relapse.
Another unique aspect of this clinic is that they offer housing assistance with their Home Safe program. This program helps patients locate and apply for safe housing units which is especially helpful for patients who are leaving prison or finding housing after staying in a shelter.
Past patients have overall positive things to say about Delphi Rise and the staff. They enjoy the facility’s programs.
Latest Reviews
Thanks to everyone here I have been able to get my life back on track after a crippling dance with opiates that lasted over a decade. On top of all that, I continue sessions to ensure that I am walking the best path I can - the weekly meetings, the degree of care during personal emergencies, and the actual reflection of the progress that I have made are all things that have helped me improve my life. I am a more whole person thanks to Delphi Rise. Healing one's self is never a straight path, but at least it doesn't have to be solitary or terribly crooked - Delphi kind of stands as an illuminating light in a terribly dark world. Keep it up, guys.
Response from the owner1 month ago
Hi Rory, Thank you so much for sharing your story and kind words. It means the world to us to hear that Delphi Rise has been a meaningful part of your journey. Your strength, insight, and continued commitment to healing are incredibly inspiring. We're honored to walk alongside you and proud to see the progress you've made. You're right healing isn t a straight path, but it s one we never want anyone to walk alone. Thank you for letting us be part of your path. Keep rising you ve got this. -Delphi Rise Team
I being looking for help, I call 2 times leave a message and no call back. I don't know how you guys help people if you guys not even answer those phones.
Response from the owner1 month ago
Hi Francisco, We re so sorry that you had trouble reaching us. Your call is important to us, and we appreciate you reaching out. We want to assure you that we are here to help. Our Open Access Clinic is available 24/7, and you can call us anytime at 585-627-1777. You can also reach our front desk during business hours at 585-467-2230...and be sure to select option 1 for outpatient. Please don t hesitate to try again we re ready to support you in any way we can. We look forward to connecting with you soon! The Delphi Rise Team
Delphi Rise is not just another outpatient rehab. This organization provides a wide range of programs that can only be summed up as true "Human Services." Yes, they will help you if you are struggling with addiction; they do that 24 hours a day, 365 days a year through their Open Access program. They also help people who are homeless get into safe, permanent housing. They will help you if you are even at risk of homelessness. They help people returning from prison to secure safe, permanent housing. They have a Health Home System. They offer assistance obtaining and keeping a job or help you apply for disability and get a specialized attorney to represent you for the case. They provide food, clothing, personal items, even mobile phones to those in need. Nobody is turned away for any reason pertaining to race, sex, religion, nationality, age, or criminal history of any classification or subtype. 2 years ago when I needed help with everything a person could need help with, they gave me a safe and dignified living space in less than 3 weeks of asking for help despite my many social barriers. They gave me treatment for addiction that began immediately and they still support my recovery today. They've given me clothing, bedding, personal supplies and toiletries, a phone with prepaid service, transportation to and from their office when I needed it. They have supported me in every area of need in my life for the last 2 years and continue to do so now and in the foreseeable future. Every time I go to Delphi Rise I am greeted not only with courtesy, respect, and dignity, but with down-to-earth kindfulness and warmth. Someone from Delphi visits me at my home once a month to make sure everything is going well and that I have what I need. These other reviews giving 1 star and complaining about personal treatment absolutely blow my mind, and they are not to be believed. To everyone at Delphi - Darnell, Monique, Alex, Rob, Mike, Tasha, Tashaba, Martin, Dr. Ainsworth, Krystal, and Jill - thank you for what you do every day to help the less fortunate, the outcast, the homeless, the unwanted - thank you for helping people like me. May God bless and sustain you in your mission and in your lives!
Response from the owner1 month ago
Wow, thank you so much for sharing your experience! Your words truly mean the world to us. At Delphi Rise, we are committed to walking alongside each person on their journey, no matter their circumstances, and it s incredibly meaningful to hear how our team has been able to support you. We deeply appreciate your recognition of the staff members who have made a difference in your life. Their dedication and compassion are at the heart of everything we do, and we are beyond grateful to have such an incredible team. Your story is a testament to the strength and resilience of the people we serve, and we are honored to be part of your journey. Thank you for taking the time to share this and for reminding us why we do what we do every day. Wishing you continued success and support Together We Rise! - The Delphi Rise Team 
Rehab Score
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Aftercare Support Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.
12-Step Participants in 12 step programs maintain access to community-based peer support, which is the programs' primary treatment modality. 12 step recovery combines personal growth with paper coaching. Participants regularly attend group meetings, which are free, anonymous, open to the public, and available multiple times per day in most communities. They are also mentored by self-selected sponsors who guide them through the steps of recovery. Age and gender specific and other specialized formats are common.
Intervention Services A drug intervention in New York occurs when family members and friends lovingly confront someone with a substance use disorder. The goal of this confrontation is to motivate the person to seek treatment. Loved ones point out how the person's destructive behavior is affecting them in hopes that they will agree to get help. Most inpatient rehab facilities offer intervention services that can help families walk through this process step by step.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Coping with day to day living is a challenge while in addiction recovery. Life skills training helps you learn how to manage daily tasks and deal with stress in healthy ways. This is key to long term recovery.
Nicotine is an addictive substance found in cigarettes. When you stop smoking, your body experiences withdrawal from this substance. Nicotine replacement therapy lets you slowly reduce your nicotine intake so you experience minimal withdrawal symptoms. Eventually you'll be down to zero.
Amenities
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Private Transportation -
Residential Setting -
Private Rooms
Staff & Accreditations
Staff
Jennifer Sahrle
Chairperson, BOD
Zahira Jimenez
Vice Chairperson, BOD
Tomicka Madison Hall Secretary, BOD
Accreditations
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
Contact Information
(585) 467-2230 
72 Hinchey Rd
Rochester, NY 14624
Get Help Now - 585-708-2153
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Fact checked and written by:
Jennifer Martin
Edited by:
Anna Spooner
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