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Blue Ridge Behavioral Healthcare – The Burrell Center

611 McDowell Avenue Roanoke, VA 24016
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Blue Ridge Behavioral Healthcare - The Burrell Center VA 24016

About Blue Ridge Behavioral Healthcare – The Burrell Center

Blue Ridge Behavioral Healthcare – Burrell Center in Roanoke, VA, provides substance abuse recovery services and mental health behavioral services to adults. Most services are offered in outpatient settings, but the center specializes in court-ordered and jail-based treatment programs. Unlike other centers, the Burrell Center prioritizes treating individuals like yourself with respect, compassion, and kindness. The care you receive here is unparalleled.

Individuals facing substance abuse issues often also have to contend with mental health problems. If you’re facing mental health concerns and are actively trying to overcome substance abuse, Burrell Center is equipped with the services you need. This center’s psychiatric services are community-based and focus on helping teach coping mechanisms and positive behaviors that overcome addiction.

The jail and forensic services offered at this center are also popular. These services might be a good fit for you if you need to design a recovery support plan that meets your unique needs to help you better function in society.

It is also worth considering the outpatient counseling program at this center to overcome co-occurring conditions and substance abuse. Past patients have touted the praises of this program, and you may find it beneficial. You can expect to receive thought provoking individual and group counseling alongside specialized services like dialectical behavioral therapy and peer recovery support when enrolled.

In addition, another notable service you might want to explore further when deciding if the Burrell Center is a place you want to seek recovery is its pharmacy services. The Genoa pharmacy at the Burrell Center is an on-site pharmacy that makes it easy for you to fill your behavioral medication prescriptions. This convenient service makes it easier to manage your medications and remain on the path to sobriety.

Latest Reviews

Rebecca Cox
3 months ago on Google
1
Very disappointed in the way they do business
Valerie Garner (ValerieInRke)
4 months ago on Google
1
You can't get anyone to answer the phone. I was put with a nurse while waiting for a psychiatrist. They nurse is not in-network. I have an appt. with her and billing was suppose to call about this mess. I have wasted 6 months needing help. You get no help here..
Chenme Sbsbj
5 months ago on Google
1
Really bad organization. The walk in appointment sucks
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Clients who are in early recovery, leaving detox, or experiencing a crisis often require the intensive treatment of an inpatient rehab facility. Clients in inpatient care receive robust clinical supervision, housing, and meals, allowing them to focus exclusively on their recovery while they stabilize. The primary treatment modalities used in most inpatient centers include extensive addiction counseling and recovery-focused life skills training. Many drug rehabs also offer holistic therapies, such as music, art, fitness, and experiential therapies.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Men and women in Virginia use individual therapy to focus on addiction related challenges as a necessary part of their drug and alcohol addiction treatment. Your therapist guides you in developing coping strategies, setting realistic goals, and building a strong foundation for an improved quality of life.

Trauma therapy helps you understand and manage the emotional and physical responses that often follow witnessing or experiencing traumatic events. Using therapeutic interventions, your therapist works with you to reframe that experience, which in turn reduces your anxiety and helps you regain control over your life.

Nutrition therapy teaches you what to eat and not eat, how to grocery shop, how to cook easy nutritious meals, and how to use food as medicine to address your health issues. These skills will help speed up your recovery process and reduce the risk of relapse.

The goal of nicotine replacement therapy is to reduce the discomfort of quitting cigarettes. It provides small doses of nicotine to curb cravings and withdrawal without exposing you to the other harmful chemicals found in cigarettes.

Experiential therapy is based on the philosophy that individuals cannot think themselves out of their struggles. Instead, they need experiences to help them physically and emotionally work through issues. Examples include adventure therapy, music therapy, and equine therapy. These methods are often used to treat substance abuse and other types of behavioral addictions.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Contact Information

Phone icon (540) 266-9200
Building icon

611 McDowell Avenue
Roanoke, VA 24016

Fact checked and written by:
Jason Collins
Edited by:
Courtney Myers, MS

Rehab in Cities Near Roanoke

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Reviews of Blue Ridge Behavioral Healthcare – The Burrell Center

2.35/5 (54 reviews)
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Reviews

5

Their services help a lot of low-income individuals and families, it is making a positive impact on the community. You get prescriptions at a very low cost, case management, and counseling all in one place.

Reviewed on 2/4/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (53 reviews)
JUSTIN YOUNG
3 weeks ago
5

This place is what you make it. You gotta help yourself so they can help you too

Rebecca Cox
3 months ago
1

Very disappointed in the way they do business

Valerie Garner (ValerieInRke)
4 months ago
1

You can't get anyone to answer the phone. I was put with a nurse while waiting for a psychiatrist. They nurse is not in-network. I have an appt. with her and billing was suppose to call about this mess. I have wasted 6 months needing help. You get no help here..

Chenme Sbsbj
6 months ago
1

Really bad organization. The walk in appointment sucks

Nathan Hall
6 months ago
1

This company destroyed me as a kid

Adie Cornwell
6 months ago
1

This place is ridiculous. No appointment times, just because we have mental issues doesn't mean we don't have a life. They don't listen to you and throw you in groups not pertaining to your issues. Some people, like myself, can not do groups due to their illness and these people DONT CARE! This place only makes the issue worse and I would NEVER suggest this place to even an enemy.

Seth Carlton
6 months ago
1

Today I was seen at Blue Ridge Behavioral Care in Roanoke, Virginia. I arrived thinking I would have a walk-in appointment for a psychiatric evaluation with a medical doctor in the form of a psychiatrist. This was completely misleading information. I arrived and all secretaries and welcome people were very friendly. I spoke to a woman named Lucy who helped me check in. She stated today I would have to see a therapist and that tomorrow, I could see an actual psychiatrist. I was angry, but I understood. But the purpose of this review is to tell you how inefficient this company is now because of unnecessary government regulations. My therapist was named Angie. Angie was extremely kind and caring. She was punctual, respectful, and listened to everything I had to say. Angie said she was sorry for the confusing information I was provided on the phone call I made about being able to see a psychiatrist. On a walk-in. Angie told me that everything here used to run smoothly until they were forced to work with MTS Consulting. I also called her boss to ask him about that. I left him a voicemail, and he did not return my call yet. Thank you.

brandi
7 months ago
1

BlueSoul •
11 months ago
5

My psychiatrist is awesome. He listens well, and we make plans together for my meds. The only negative I've seen in my year at Blue Ridge is the policy for no call no-shows. I accidentally did a no call no-show once, as I forgot about an appointment. They stopped sending refills of my medication immediately. I had to be unmedicated until I was able to sit and wait for hours to be reinstated, and then scheduled in again. The staff is amazing. The policy sucks.

AP Soprano
1 year ago
1

This place was absolutely amazing! I recommend everyone to go here if you want your time wasted. If you want mental health you’re better off running into a wall than getting help here. There are some employees that care; the rest hate their jobs and their life. Either way thanks for all the help!

Jennifer Leasure
1 year ago
5

Everyone here is extremely helpful! As long as you are willing to put in the work they will assist the best they can!!

Kima Hashem
1 year ago
1

If I could give no stars I would…First all I hope you piece together who this as my mom worked there for 3-4 years, through the pandemic. I drove her frequently to the facility though you have two newer and nicer facilities that are not open due you say to cost but I’d be embarrassed to admit such a lie. Secondly, thanks for that plant you Took out of the office, real thoughtful. It was super nice to lock up the old stale snacks as well and brag about your kids football season over and over. Also really great when the “higher ups” vacay at the Hamptons and leave the other workers swamped with the workload. That or they take two days off to get their hair done. Then after working through the pandemic, even with 90 some employees quitting you called the police on my 68 year old mother who was sick for 1.5 days and was too exhausted to call in. Then you say her behavior, was inept and accused her of misconduct. Really something you sit in that shamble of a building and put on heirs. You are lucky you got my mothers time of day. Being my first cousin went to Le Rosey Boarding school in the Swiss Alps,(A real Neurologist, not a pretend I care “Counselor”) you really stretch yourself thin with those Free Chick Fila-Meals, how ever does your facility afford that? Face it, Helen Lang you are a cold, manipulative, slandering nobody. Take one for the team and retire. Let’s not forget how safe your parking lot is. Only in the most Kosher Part of Town…Sure you care.

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