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Eustasis Psychiatric and Addiction Health

3600 S National Ave
Springfield, MO 65807
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Exterior sketch of a single-story outpatient substance abuse treatment clinic with a covered entrance.

About Eustasis Psychiatric and Addiction Health

Eustasis Psychiatric and Addiction Health is a psychiatric and addiction treatment provider in Springfield, Missouri serving children and adolescents, adults and geriatric patients.

The clinic combines medication assisted treatment, psychotherapy and advanced psychiatric care to address opioid and alcohol use, co-occurring disorders like PTSD and depression, and conditions ranging from anxiety to bipolar disorder.

As the organization’s main headquarters and walk in site, Eustasis is built around immediate access, offering same day evaluations and customized treatment plans for those ready to start.

Same Day Addiction Treatment

Eustasis specializes in addiction care that patients can access right away, with walk in psychiatric evaluation and treatment available alongside scheduled appointments.

The team provides MAT waiver treatment for opioid abuse and detox, including buprenorphine, as well as alcohol abuse treatment.

Treatment blends medication management with psychotherapy and family therapy to address both the physical and emotional roots of addiction.

Sessions may include drug testing, routine labs and ongoing monitoring, all designed to support stability and lasting recovery. Eustasis has been recognized as a Provider of the Year, and Medical Director Dr. Alok Jain was named a Top Doctor.

Integrated Psychiatric and Co-Occurring Care

Beyond addiction, Eustasis treats co-occurring conditions such as anxiety and ADHD, bipolar disorder and psychotic disorders.

The clinic offers advanced modalities including Spravato nasal spray, rTMS and comprehensive medication management, giving patients access to specialized psychiatric care under one roof.

Getting Started

Eustasis provides in person care at its Springfield headquarters and same day telehealth psychiatry for eligible patients in Missouri and Arkansas, serving communities throughout the Midwest.

The clinic accepts a wide range of insurance plans and is in network with many major providers, including Medicaid and Medicare options.

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Latest Reviews

Jennifer Anderson
1 month ago on Google
5
The people I interacted with was great. They asked me a ton of questions to really get to know me. They listened to what I had to say say and were all very kind. I felt more listened to here than I have by any other dr in a long time. This place is great. Highly recommend.
Octavia Griffis
1 month ago on Google
4
This review is specifically about Dr. Charles Aldridge. Prior to seeing him, I saw Dr Robin Connors and she recommended him as she left. Since being his patient, I have recommended many family and friends to him. He is one of few that really values his patients' consent, knowledge and understanding. He takes so much care and time to really understand his patients' needs and instead of just throwing a script at them to bandaid the problem, he gets to the root of the issues and treats them for what they are. Overall, everyone I have recommended see him or switch over to him has had not only a positive experience, but recieved exceptional care and improved quality of life. The only downside is this facility and how it functions. The administrative side is not great and needs improvement. The wait times, delayed prior authorizations and constant swaps with staff or insurance acceptance makes it difficult to want to return. It is challenging to want to return to a facility that makes you wait 3+ hours for a scheduled appointment, every 3 weeks to prevent gaps in treatment, or choosing to deal with consistent gaps in treatment due to delayed prior authorizations. It is definitely not fun having to ask off work an entire day for a refill appointment of medications. Another complaint with administration is UA frequency and a lack of feminine hygiene products (no pads or tampons but requires a UA at every appointment, every 3 weeks) not only are these tedious, but can get expensive. Realistically, even with controlled substances, a UA should only be required 4 times per year. I understand its policy, but if its policy, at least make it more affordable and provide the necessary hygienic items for women. As far as staff goes, I used to have a lot of complaints about staff and treatment at the Springfield location. A lot of them, not all, but a lot of them were rude, for no reason, so I used to make the drive to Ozark when that location was open to avoid that. My experience was far superior when Ozark location was opened. I will say though, they have made so many improvements since then at the Springfield location with their staff. I am very appreciative of that. The staff have been respectful and even cool lately.
Jessica Thompson
2 months ago on Google
5
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Accepted Insurance

Please contact to verify your specific insurance provider.

Eustasis Psychiatric and Addiction Health works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient rehab enables clients to continue to work, attend school, or reside at home while undergoing treatment, including addiction counseling and recovery-focused life skills training. Evening, night, and weekend sessions are available at many facilities to ensure continuous access to care on the client's schedule. Many centers also offer ancillary services, such as career coaching and peer mentoring, to promote clients' sustained recovery and community integration. Higher-level outpatient treatment, including intensive outpatient (IOP) care, is also widely available.

Treatments

Individuals who suffer from alcoholism drink to the extent that they harm themselves or others and have an impaired ability to stop drinking. Their alcohol use disorder may be classified as mild, moderate, or severe. At any level, alcohol rehab in Missouri can help individuals overcome alcohol addiction. Treatment includes physiological, psychological, and social aspects to provide comprehensive care that leads to long-term recovery.

opium iconOpioid Addiction

Substance abuse treatment programs in Missouri help individuals struggling with substance abuse and co-occurring mental health disorders. These programs utilize evidence-based therapies like cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and mindfulness-based interventions. With a range of treatment options available, including outpatient, inpatient, and residential programs, you can find the right program to meet your unique needs and improve your quality of life.

Specialized dual-diagnosis addiction treatment programs in Missouri include inpatient residential rehab, outpatient, intensive outpatient, detox, and partial hospitalization programs. Offering a full continuum of care, their clinicians have the expertise to treat individuals with co-occurring substance use disorder and mental health conditions at the same time. The benefits of dual-diagnosis treatment are enhanced recovery outcomes, improved overall health and well-being, and it equips individuals with the information and skills required to sustain long-term sobriety.

Inpatient treatment provides mental health services with residency in the rehab facility for the duration of treatment. During treatment, you'll likely participate in evidence-based therapies like cognitive-behavioral therapy (CBT) and dialectical behavior therapy (DBT), medication management, and skill development – all under the guidance of an expert mental health therapist. By focusing on both aspects of your mental health and treating your addiction, you'll gain vital skills to cope with cravings, manage stress, and prevent relapse. Family therapy or mindfulness training may also be available, which helps to improve mental health.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

The goal of cognitive behavioral therapy in Missouri is to help clients change their thinking and behavioral patterns. Strategies of treatment include role playing, facing fears, and calming techniques.

A complete course of dialectical behavior therapy typically takes six months. Skills training happens in a group setting. You'll also attend weekly individual treatment sessions to receive coaching from a therapist. You'll work on understanding and accepting your feelings and learn how to manage them to make positive changes.

Family therapy sessions help individual family members in Missouri learn to improve their communication skills and understand how the family dynamic is both affected by addiction and affects their loved one's addiction. Therapists work with individual members to identify and modify negative behaviors which helps create a more supportive home environment.

Peer support within a group therapy session in Missouri allows you to interact with your peers who are also struggling with drug addiction. You can share your stories and learn how to express your emotions openly in a non judgmental setting. These strategies help to reduce your feelings of isolation which are often associated with addiction.

In Missouri, therapists and patients work closely in individual therapy to address the personal challenges and triggers that drive addictive behavior. Using a customized approach helps foster self awareness so you can make positive changes toward a healthier, substance free life.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Missouri

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Eustasis Psychiatric and Addiction Health.

Contact Information

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3600 S National Ave, Springfield, MO 65807

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Reviews of Eustasis Psychiatric and Addiction Health

1.9/5 (413 reviews)
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Overall Experience
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Google Reviews

1.9 (413 reviews)
Ashley Moore
3 weeks ago
1

This place is shit! I have sent numerous records requests to get my sons records. Left messages, sent emails, even fax. No One answers the phones returns calls. I would hate to be having a mental health issue and try to get a hold of this place. Even when my son was seen there it was the worse atmosphere ever!

authenticity
3 weeks ago
2

The care from providers has been good but the wait times are terrible. This place must be poorly managed because it’s been a persistent issue. There is no respect for people’s time.

Kali Gann
1 month ago
4

i've left a review about Eustasis before but I feel entitled to post another one. i've been with Eustasis for over 7 years now, back when Dr. Jain and Bri were with OCH and broke out to their own buisness. I used to meet with Bri also for my appointments so I was able to establish a patient / Dr relationship early on and i know now that they're both usually busy behind the scenes so they typically don't meet or even know all of their patients at Eustasis. Anyways, i've never encountered any real issues while being a patient at Eustasis, the only problems I've had were frustration with not ever being able to reach anyone on the phone and than the wait times. However the last few times I've been ive gotten in and out fairly quickly and there was even a time I had my twins and they accommodated me by putting us in our private room to wait so the twins could play. Recently I lost my ADHD medication that I had only had for 2 weeks that happened to be a controlled substance. I was terrified it wouldn't be filled because it was a controlled substance, even with a police report. After talking to a few nurses and a representative with Eustasis they called me back and informed me that they in fact wouldn't be able to re fill it. I was really upset because I had just reestablished my care after not seeing them for 6 months and my ADHD medication is vital when it comes to my mental health so I explained the situation to the representative I was on the phone with and requested to have her note that id really like to speak with Dr Bri. She said she'd put a note and that someone would be in contact with me to schedule an appointment. I didnt really have hope because I knew that was far fetched with how busy they are literally running a buisness and didnt have expectations high that even if I were to speak with someone that I wouldn't get the fill. A few hours later that night, it was around 8 PM I got a phone call from a private number and thank God I answered it because it was Dr Bri and Dr Jain! They took the time out of their evening, their personal time at home with their family to call me regarding the matter. She listened to my story, asked questions not only about me but about how my kids were doing. She genuinely sounded like the cared. Im going through alot right now in my personal life involving a DV situation and losing my medication was just another unfortunate and devastating thing to happen to me at the time. She listened to me and talked to me while having me on speaker with Dr Jain so they both could be involved in my car at the moment. They approved the request to replace my lost medication and sent in the very next morning for me to pick up! I know this is a very long review but I just want to share my story because I know people see all these negative reviews about how Eustasis runs in its entire but im making this review to reflect more on the owners of the company and how they truly do care about their patients! Also, I've never personally had any problems with the staff there as well. The ones I've encountered have always been nice and pleasant to me. There's ONE lady that answers the front desk some times, I'm not sure her name and I dont believe its any one I've met in person but every time I've spoke with her she does have an attitude and is rude to me when I've had an issue regarding medication or an appointment. But other than that, i love the care I receive at Eustasis and i'm very thankful for Dr Jain and Bri for being here for me during this difficult time!

Rachel Schroff
1 month ago
1

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