800-784-1361
Good experience... Staff have lived thorugh it so they can really help you. Felt safe and supported. Solid programs, including outpatient options. They could communicate with families better and answer more questions during intake, though.
About Gateway Community Services on Stockton
What stands out the most to me is the services they offer to the community, especially to individuals who do not have financial support, are experiencing homelessness, or are uninsured or underinsured. This facility’s medical detox is the only nonprofit within the area of Northern Florida. This opens up an opportunity for individuals who may feel like they have no options for treatment. It creates hope, motivation, as well as encouragement to live a healthier and happier life.
Medical detox gives you a chance to get the medical help you need during the beginning stages of recovery. This stage can include withdrawals and cravings, and supervised detox minimizes potential complications. You will be under medical supervision around the clock throughout the duration of this level of treatment.
After the completion of treatment they also offer recovery housing to men, women and women with children. This option provides a safe and secure environment to help you continue your journey in recovery. They have three sites. Alumni house is available to both men and women. Magnolia house is for women and children. The Independence Village offers long term housing for men and women. This helps you develop a sense of community by being in the atmosphere of a sober and healthy environment and still having the support of staff and peers.
Fact checked and written by:
Johanna Rafael-Huertas
Edited by:
Kerry Nenn, BSW
Facility Overview
91+ Avg Length of Stay in Days
Latest Reviews
I am so grateful for Gateway, and the amazing staff there. From the staff at detox, to residential llrehab, down to the front desk & providers for out-patient, they are all an amazing part of my recovery. I started my journey almost 5 years ago at Gateway detox and if it wasn't for programs like what Gateway offers, I wouldn't be here today to speak about it. I will forever be grateful for what this facility has done for me, and taught me. I credit a lot of my sobriety to Gateway, for teaching me the skills I needed to lead and maintain a healthy, sober, productive lifestyle and how to love myself. One day at a time, sometimes one hour, one minute, one second. If you are struggling with addiction and do not know where to turn, by all means call Gateway. I couldn't provide a better alternative.. Gateway is where it's at. Detox will make sure you're comfortable during detox by using a MAT treatment plan that you and the doctor have discussed in depth and determined the right plan for you. Once you're released they continuously provide you the support you need. Do yourself a favor and call today, what's holding you back ?
Response from the owner1 week ago
We are pleased to hear this. Thank you for sharing your experience.
I was a patient here for 98 days. The stay was nice and my counselor Patrick was fantastic. However the staff while some are friendly are highly undereducated and should not hold their positions. It’s also very much based on how much they like you. Favoritism is huge. One of the guys I don’t even know what his title is but he’s always in the kitchen and preys on the female residents giving them money and everything. All they care about is funding so they force you to do so so so many Aa/Na meetings it’s a joke. You don’t get much free time. They have a sober living to go to but it’s a joke too. Every employee there does not hold their positions credentials it really takes to be there. No offense but everyone is of color they don’t employee barely any whites or Mexican and if you’re white best bet you ain’t getting no special treatment. Again all they care about is funding. You just completed intense outpatient being a resident at Gateway then you go to alumni house they expect you to do a ton of meetings and go to outpatient 3 times a week. That super unrealistic. That’s because they still expect you to pay rent and if you don’t it builds up. These people are under qualified extremely. They have a program that will pay your rent but only if you’re killing urself to meet their expectations. This was 6mnths a waste of my life. If you can go any where else I would not suggest this place. These people need to be exposed. Definitely do not go to the Alumni House. Oh and if you get food stamps they’ll take that without telling you. And once you leave Gateway and go to Alumni House they feed you once a day and they still take your food stamps. I had to lock my card in order to be able to survive on my own food purchases. They are better places to go in Florida. Gateway and the detox is a safe place but be prepared to have programming sourced down your throat all day everyday. Thanks for a whole lot of stress, prejudice, and racism towards white peoples. I have reported this places. The only reason I don’t push to have it shut down and get others on board is because it does save people that are struggling. Oh and they know about the big dude that works in the kitchen that takes advantage of the female residents and he even lives on site and they allow him to continue to be there and work there. Joke. All about money.
Marianne
Reviewed on 04/25/2025
Good experience... Staff have lived thorugh it so they can really help you. Felt safe and supported. Solid programs, including outpatient options. They could communicate with families better and answer more questions during intake, though.
Rehab Score
Our Methodology
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7.2 / 10
Gallery
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient rehabilitation allows you to continue to live at home during drug or alcohol addiction treatment. This type of treatment may be more suitable for those unable to take extended absences from work or personal obligations. Gateway has three levels of outpatient treatment, each with specific time commitments. Before patients are admitted to many of our outpatient programs, they must attend four two hour Motivational Enhancement Therapy (MET) groups. Gateway Community's traditional outpatient services program, the least restrictive level of care, meets from 10 am to 12 pm once or twice a week. For evening groups, the frequency of this service could increase to four nights a week depending on the need of the individual. Their next level of care, day program meets three hours a day from 9 am to 12 pm five days a week for six to eight weeks. Patients can also attend our Intensive Outpatient Program, which is offered both in the mornings from 9 am to 12 pm and evening from 5:45 pm to 8:45 pm three times a week.
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Clinical Services
Therapists who apply cognitive behavioral therapy in Florida believe patient thoughts and behaviors are closely linked. They use this treatment method to help clients change their thought patterns so they can also change behaviors and break free from substance abuse.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Amenities
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Private Setting
Staff & Accreditations
Staff
Henry T. Fletcher
Board of Director Chairman
Candace Hodgkins, PhD, LMHC
President and Chief Executive Officer
Dr. Raymond Pomm, MD
Chief Medical Officer
Tiffany Winemiller
Chief Operating Officer
Jennifer VanZandt
Chief Financial Officer
Raphael Thomas
Chief of Facilities
Jennifer Faith
Chief Human Resources Officer
Michael W. Bennett, MBA,CAP,CPP,ICADC,CCCJS,CCFC
Vice President of Quality Improvement and Corporate Compliance Officer
Accreditations
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Contact Information
555 Stockton Street
Jacksonville, FL 32204
Get Help Now - 904-658-1359
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