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Harmony Oaks Recovery Center

7609 Shallowford Road Chattanooga, TN 37421
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Top 10 Rehab In Chattanooga
The facilities at Harmony Oaks Recovery Center in Chattanooga, TN 1
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Top 10 Rehab In Chattanooga

About Harmony Oaks Recovery Center

Treatment at Harmony Oaks Recovery Center begins with a comprehensive medical and mental health assessment and personalized care plan tailored to clients’ unique recovery needs and goals. Referrals for acute and subacute inpatient care are available as needed.

Their partial hospitalization (PHP) and intensive outpatient (IOP) programs offer high-level supervision and support and are ideal for clients in early recovery, those stepping down from inpatient care, and those at an elevated risk of relapse. Clients undergoing ambulatory detox receive robust medical supervision and may be prescribed FDA-approved medications to ease withdrawal symptoms and prevent complications. Clients also engage in intensive individual, group, and family counseling and recovery-focused life skills training addressing topics such as coping, self-care, and relapse prevention. An array of evidence-based complementary therapies is available, including eye movement desensitization and reprocessing (EMDR), meditation and mindfulness, yoga, and creative arts.

Their general outpatient (OP) and aftercare services promote clients’ long-term sobriety through a complete continuum of care and may include step-down support, 12 step program facilitation, and referrals for additional services.

Harmony Oaks Recovery Center accepts most major insurance plans, including Aetna, Anthem, BlueCross BlueShield, Beacon, Magellan, Humana, and Cigna. They may also accept Kaiser Permanente, Tricare, United Healthcare, and others. Out of network benefits can vary. Please check with your provider to verify coverage.

Similar Rehab Centers

Latest Reviews

J B
3 weeks ago on Google
1
My experience at Harmony Oaks has been deeply disturbing, and I feel the need to share the truth because the public image this facility tries to project is completely inaccurate. During my 64 days in treatment, I was moved an average of every 12 days. That kind of instability makes it impossible to focus on recovery or feel safe. I reported multiple times that my roommate was misusing substances, but nothing was done until she ended up on a ventilator. Controlled substances also went missing from the safe, with no explanation given. The response was “maybe they were sent to be destroyed,” but that is not protocol, and it left me with no trust in how medications are handled. Clients are regularly used as free labor instead of the facility properly managing operations. I personally put about 400 miles on my truck, made dump runs, and even fixed plumbing that saved the facility hundreds of dollars—all while being charged rent and while insurance was being billed. Instead of addressing unsafe or unsanitary conditions, clients are pushed to do the work. That is exploitation, not treatment. Staff frequently violate HIPAA laws by openly sharing information about other clients that I should never have been privy to. If they’re speaking so freely about others, there’s no reason to believe my own private information isn’t being shared as well. The integrity of this establishment has completely diminished. They are also short staffed because therapists are quitting under the weight of unmanageable caseloads. When I signed up, substance abuse and mental health clients were separated—but now, due to the lack of staff, all cases are blended together. This has only worsened everyone’s mental health. The housing director in particular is unprofessional. She sent me and other female clients multiple pictures of her engagement photos, talked about her 4.5k engagement ring, and openly made housing a social environment centered around her personal life instead of the clients’ recovery. With her and her husband both working for the company, it raises real questions about where the rent and insurance money is going, especially when clients are living in deplorable housing conditions. There are also ongoing issues of clients engaging in sexual relationships within housing—something that has been ignored instead of addressed, creating unsafe and unhealthy dynamics. I was threatened multiple times by other clients and instead of being protected, I was threatened with being moved when I had done nothing wrong. Seeing staff post on Facebook about how they “won’t be a punching bag” while clients are literally treated as punching bags—pushed around, unheard, exploited, and disrespected—only adds insult to injury. The reality behind the scenes is nothing like the image they try to promote. Harmony Oaks needs to be held accountable for their practices. Clients come here at their most vulnerable, paying rent and insurance with the hope of getting help. Instead, they are met with instability, unsafe conditions, privacy violations, and a lack of true therapeutic support. This place does far more harm than good.
Isaiah
3 weeks ago on Google
2
I have very mixed reviews about this place. The only real good part about this place was the therapists who are no longer with the company. That being said there is so much unprofessionalism in this company it's insane. Most techs gossip and slander clients to their face. There's obvious conflicts of interest in upper management allowing techs to get away with anything. The housing between men and women are not separate at all and there's always relationships and more happening. The put no money into the company but want to use their clients for insurance money. I relapsed multiple times and they let me back under the impression they cared about me until the let me leave intoxicated resulting in me being incarcerated, as opposed to referring me to another facility or intervening in some way. The techs and therapists who are actually do work and care for the clients are so overworked and underappreciated, while the others sit around and make free money, they deserve so much more than what harmony has to offer
Amber Reeves
3 weeks ago on Google
5
I would love to let people know that Stephanie,teri,hanna,nick and all the 1st shift techs are the most wonderful and understanding people who has went well over the top for me and has made me feel heard and loved and feel like I'm worth living and being at harmony oat they all have even helped me feel safe i love all of them and have gave hope they really help me to keep going and never give up
Response from the owner3 weeks ago
Hi, Amber. We are thrilled to learn that you had a positive experience with us!
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Accepted Insurance

Harmony Oaks Recovery Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehabs enable clients to receive care without leaving their home, workplace, and community. Clients typically receive intensive addiction counseling, including individual, group, and family therapy. Many programs promote clients' long-term sobriety through recovery-focused life skills training and ancillary services, such as peer coaching. Medication assisted treatment (MAT), including medication induction and maintenance, are common in outpatient care. Most facilities offer multiple levels of care to accommodate clients' evolving needs, including intensive outpatient (IOP) and standard outpatient programming.

inpatient iconInpatient

Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Alcohol use disorder (AUD) is a treatable condition characterized by uncontrolled consumption of alcohol which continues despite negative consequences. Treatment options for alcohol addiction include inpatient or outpatient alcohol rehab in Tennessee. Therapeutic methods include group and individual therapy, medication, and holistic therapies. Aftercare is often provided through 12-step support groups, which offer ongoing accountability and encouragement.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

opium iconOpioid Addiction

Substance abuse treatment in Tennessee is available in addiction treatment centers, where experienced addiction professionals can treat both substance use disorders. Typically, clinicians use a range of evidence-based therapies such as a biopsychosocial assessment, cognitive-behavioral therapy, and motivational interviewing to get a complete picture of your mental health, support systems, and motivation to change. Through an individualized treatment plan, you'll receive the support you need to achieve long-term sobriety through new skills and relapse prevention strategies.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Typical cognitive behavioral therapy in Tennessee involves recognizing negative thinking and learning techniques to change that thinking and create new, positive behaviors. Strategies may include SMART goals, journaling, and situation exposure.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy is a safe place to work through the lingering effects of traumatic events in your life. Your therapist will help you understand the physical and emotional responses that can develop after witnessing or experiencing a traumatic event. You then work toward developing healthier coping mechanisms to reduce your symptoms.

Family therapy uses a structured environment to address the complexities of addiction and the negative influences it has on the family unit. Therapists work with family members to develop effective coping and communication strategies that support their loved one's recovery while also focusing on the health and well being of each family member.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • private iconPrivate Setting

Staff & Accreditations

Staff

Geri Lleras

Director of Operations

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Tennessee

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

7609 Shallowford Road
Chattanooga, TN 37421

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Chattanooga

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Reviews of Harmony Oaks Recovery Center

4.3/5 (234 reviews)
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Overall Experience
Date Submitted
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Google Reviews

4.3 (234 reviews)
J B
3 weeks ago
1

My experience at Harmony Oaks has been deeply disturbing, and I feel the need to share the truth because the public image this facility tries to project is completely inaccurate. During my 64 days in treatment, I was moved an average of every 12 days. That kind of instability makes it impossible to focus on recovery or feel safe. I reported multiple times that my roommate was misusing substances, but nothing was done until she ended up on a ventilator. Controlled substances also went missing from the safe, with no explanation given. The response was “maybe they were sent to be destroyed,” but that is not protocol, and it left me with no trust in how medications are handled. Clients are regularly used as free labor instead of the facility properly managing operations. I personally put about 400 miles on my truck, made dump runs, and even fixed plumbing that saved the facility hundreds of dollars—all while being charged rent and while insurance was being billed. Instead of addressing unsafe or unsanitary conditions, clients are pushed to do the work. That is exploitation, not treatment. Staff frequently violate HIPAA laws by openly sharing information about other clients that I should never have been privy to. If they’re speaking so freely about others, there’s no reason to believe my own private information isn’t being shared as well. The integrity of this establishment has completely diminished. They are also short staffed because therapists are quitting under the weight of unmanageable caseloads. When I signed up, substance abuse and mental health clients were separated—but now, due to the lack of staff, all cases are blended together. This has only worsened everyone’s mental health. The housing director in particular is unprofessional. She sent me and other female clients multiple pictures of her engagement photos, talked about her 4.5k engagement ring, and openly made housing a social environment centered around her personal life instead of the clients’ recovery. With her and her husband both working for the company, it raises real questions about where the rent and insurance money is going, especially when clients are living in deplorable housing conditions. There are also ongoing issues of clients engaging in sexual relationships within housing—something that has been ignored instead of addressed, creating unsafe and unhealthy dynamics. I was threatened multiple times by other clients and instead of being protected, I was threatened with being moved when I had done nothing wrong. Seeing staff post on Facebook about how they “won’t be a punching bag” while clients are literally treated as punching bags—pushed around, unheard, exploited, and disrespected—only adds insult to injury. The reality behind the scenes is nothing like the image they try to promote. Harmony Oaks needs to be held accountable for their practices. Clients come here at their most vulnerable, paying rent and insurance with the hope of getting help. Instead, they are met with instability, unsafe conditions, privacy violations, and a lack of true therapeutic support. This place does far more harm than good.

CHRIS CORRY
3 weeks ago
1

Response from the owner
Hi, Chris. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Harmony Oaks Recovery Center and would love the opportunity to improve. Please get in touch with us at (423) 708-4961!
Isaiah
3 weeks ago
2

I have very mixed reviews about this place. The only real good part about this place was the therapists who are no longer with the company. That being said there is so much unprofessionalism in this company it's insane. Most techs gossip and slander clients to their face. There's obvious conflicts of interest in upper management allowing techs to get away with anything. The housing between men and women are not separate at all and there's always relationships and more happening. The put no money into the company but want to use their clients for insurance money. I relapsed multiple times and they let me back under the impression they cared about me until the let me leave intoxicated resulting in me being incarcerated, as opposed to referring me to another facility or intervening in some way. The techs and therapists who are actually do work and care for the clients are so overworked and underappreciated, while the others sit around and make free money, they deserve so much more than what harmony has to offer

Amber Reeves
3 weeks ago
5

I would love to let people know that Stephanie,teri,hanna,nick and all the 1st shift techs are the most wonderful and understanding people who has went well over the top for me and has made me feel heard and loved and feel like I'm worth living and being at harmony oat they all have even helped me feel safe i love all of them and have gave hope they really help me to keep going and never give up

Response from the owner
Hi, Amber. We are thrilled to learn that you had a positive experience with us!
Chelsea K
3 weeks ago
5

Thank you Harmony Oaks for taking a chance on me! From day 1 when I came to tour the place, I was surrounded with smiling faces who believed in me and promised to take care of me. There’s so many people who made an impact on me, so forgive me for missing any names - I did not have a negative personal experience with anyone. The staff told me about their recovery and were straight up - real humans, who let me cry with them, be vulnerable, and really understood me. Danielle and Nick were the first staff I met. Danielle gave me a big hug and assured me that she would help me push through and has been a radiant light at the front desk daily. Nick came running in and said I have to meet her and said I was his favorite person when I didn’t even know him and they both continued to keep me in check and show me love, while I learned to love myself. The therapists - Andy, Tanner, Paula, Abi, Teni, and more - were very knowledgeable and gave me a variety of different perspectives, knowledge, and advice. My case manager, Desiree had the biggest heart too. Someone who gets a lot of heat, but does not deserve it, we laughed, cried, reminded each other to keep smiling on the touch days, and got business handled together. The clinical director, Amber and clinical supervisor, Doug were so sweet to me and down to earth. Talking to them was so easy and never felt like talking to the “principals.” Last, but not least, the Techs/BHTs, are extremely appreciated. I learned throughout my recovery that leading with Kindness and Love, will get you so much farther with what you need and request from them, and they will give you the world within their means. The Techs that stood out to me the most were Stephanie, Bethany, Crystal, Helena, Kelly, and Sam. Forgive me if I forgot anyone who really helped me in my journey but I love all of you guys and cannot thank you enough!! I am so excited to get through the program and to be apart of the Alumni group!

Response from the owner
Hi, Chelsea. Thank you so much for leaving us a stellar review!
Todd Gilbert
3 weeks ago
5

So I've been at Harmony oaks now for almost 4 months and by far the most helpful BHT has been Stephanie. Always willing to go above and beyond for the clients but the best thing about Steph is her ability to always put a smile on my face when I'm stuck on miserable. Therefore making my day and this place a far better living and learning environment.

Response from the owner
Hi, Todd. Your feedback is highly appreciated. Thank you for the review!
Heather Owensby
3 weeks ago
5

All of the staff at Harmony Oaks are wonderful! You can tell that they truly care about you and they do everything they can to ensure that your health and well-being is a top priority! Stephanie is AMAZING! I am so thankful for the time and care I received here and will be forever grateful!

Response from the owner
Hi, Heather. We appreciate the kind words and are glad we could provide you with a positive experience!
xxcamarosloanxx
3 weeks ago
5

This is the best recovery center I have been to. It has changed my life for the better. The staff is so awesome and the support is amazing.

Response from the owner
Hi, Xxcamarosloanxx. Thanks for taking the time to share your positive experience. We truly appreciate it!
AllboutJL O
3 weeks ago
5

Tiffany has helped me since i got here. With everything i needed to get done she is the best case manager!!

Response from the owner
Hi, Allboutjl. We are thrilled to learn that you had a positive experience with us!
Andrew Rhoden
3 weeks ago
5

Response from the owner
Hi, Andrew. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
Keanna Holst
4 weeks ago
5

Stephanie & Nick had a great attitude towards me once I arrived at Harmony Oaks. They gave me words of encouragement when I was having a tough day.Stephanie is always smiling and spreading positivity and Nick always gets me where I need to go.My life has changed since I got here because of the staff at Harmony Oaks.

Response from the owner
Hi, Keanna. Thank you so much for leaving us a stellar review!
Matthew Lindsey
4 weeks ago
5

Been threw faith-based, 12 Step programs but this by far has been the best , the cleanest program the attention they gave me to focus on Root causes of my specific situation has been a blessing!! Thank you harmony oaks for giving me the chance to prove to myself that I'm worth it 👌

Response from the owner
Hi, Matthew. Your feedback is highly appreciated. Thank you for the review!
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