UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy - Des Moines, IA

About UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy

Located in Des Moines, Iowa, is UnityPoint Health’s Iowa Methodist Medical Center. It’s not too far from Rotary Riverwalk Park. This is a medical campus that offers everything from emergency room services to inpatient treatment and outpatient care for routine health checks that require more extensive care than you’d receive at a primary care clinic. There’s an onsite pharmacy to make it easy to fill prescriptions.

This Health Center can support you with a range of healthcare for behavioral health conditions or crises. There’s also dedicated substance abuse and prevention support available.

Behavioral Health Treatment Room

Their behavioral health treatment room is equipped to work you through a mental health crisis or a co-occuring substance use disorder. Trained and experienced medical and mental health professionals can treat your symptoms and help you stabilize.

Depending on your circumstances, medication support may be required to help alleviate the symptoms you’re facing.

Referrals for More Robust Care

Since this is a major medical facility serving the greater Des Moines region, you’ll find comprehensive clinical care. One way they do that is through referrals to more robust services within UnityPoint Health. This can include referrals to inpatient treatment or medication management.

You’ll first undergo a thorough assessment to determine what behavioral health conditions you’re facing. From there, you’ll work with dedicated mental health professionals and addiction recovery specialists to create a plan of action with targeted recovery goals for you to meet.

Similar Rehab Centers

Ad

Boca Recovery Center – Indiana Drug and Alcohol Rehab

1

Top 10 Rehab In Huntington

4.8 (75 Reviews)

(260) 527-8383
Ad

Indiana Center for Recovery - Alcohol & Drug Rehab Center Mishawaka South Bend

2

Top 10 Rehab In Mishawaka

4.5 (420 Reviews)

Accepts Insurance
Ad

The Haven Detox - Little Rock

Little Rock, AR 72204

4.6 (142 Reviews)

Accepts Insurance
Ad

Indiana Center for Recovery - Alcohol & Drug Rehab Center Bedford

Bedford, IN 47421

Accepts Insurance
Ad

The Haven Detox - West Memphis

West Memphis, AR 72301

Accepts Insurance
Ad

Indiana Center For Recovery - Alcohol & Drug Rehab Center - Indianapolis

Indianapolis, IN 46237

Accepts Insurance
Ad

Indiana Center For Recovery - Alcohol & Drug Rehab Center - Jeffersonville

Jeffersonville, IN 47130

Accepts Insurance
Ad

Indiana Center for Recovery - Alcohol & Drug Rehab Center Fort Wayne

Fort Wayne, IN 46804

Accepts Insurance

Latest Reviews

Jeannie Ballou

3 weeks ago on Google

Best care and food .!!

Response from the owner2 weeks ago

Thank you for sharing your feedback.

Patrick Sherod

3 weeks ago on Google

This place charged me over $17,000 for my “wife’s bill” the funniest part about this is I don’t have a wife? Nor have I ever been married? But this has lowered my credit score extremely low & instead of accountability, they got defensive. Cussed at me, yelled at me, laughed at me, pretend to transfer my calls to “Tracy” when it’s actually Lori. It’s a bunch of emotional uncontrollable children who work here. The victim card everyone pulls now is embarrassing. Eggy a grown woman & conducted herself like a 7th grader. Ever also beg her friend to call me and intimidate & threaten me . This all because I’m upset I’m being charged $17,000 for a wife I never been married to… it’s truly just sad. Lori decides to do nothing. She knows how many people she’s screwed over with charging them the wrong thing & by letting the wrong people work there. This entire team is incompetent & does not serve any positive purpose for the people of Iowa. For my pain & suffering, the 4 panic attacks you guys caused , 2 PTSD episodes & lowering my credit score over 100 points for a bill that simply isn’t mine, I will be reporting you all to the state. You are failing your community. They are not here to help you. I’ve been harassed, discriminated, antagonized, laughed at , bullied by your staff , threatened, intimidated, giving out my personal information to people to call me and threaten me.

Cassandra Larson

1 month ago on Google

This has got to be the most ridiculous hospital ever. No communication at all and medical staff just sit around eating instead of attending patients needs.

Response from the owner2 weeks ago

Your experience matters to us. We appreciate you sharing how you feel. We’d like to help. Please call our patient advocate at 515-241-5000.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

6.1 / 10

Gallery

Iowa Methodist Medical Center - Outpatient IA 50309

The facilities at Iowa Methodist Medical Center - Outpatient in Des Moines, IA 1

The facilities at Iowa Methodist Medical Center - Outpatient in Des Moines, IA 2

Accepted Insurance

UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Blue Cross Blue Shield

Wellmark

HealthPartners

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient

Intensive outpatient programs (IOP) offer high-level care for clients in early recovery or who are at an increased risk of relapse. Clients may also enroll in an IOP immediately following detox, enabling them to continue to work and to live at home. Clients attend multiple outpatient treatment sessions for a minimum of nine hours per week. Many intensive outpatient rehabs provide a variety of services, including psychotherapy, recovery education, and medication assisted treatment (MAT).

Aftercare Support

Rehab aftercare programs support clients' reintegration into their home, workplace, and community following inpatient and residential treatment. They also promote long-term recovery for clients who may no longer be receiving outpatient treatment. Rehab aftercare services encompass a wide range of modalities and often include various medical, mental health, and social service programs. Case managers and care teams develop clients' customized service plans based on the client's evolving needs and recovery goals.

12-Step

Many rehabs base their treatment models on 12 step programs, which are often considered a gold standard in addiction recovery. 12 step recovery prioritizes participants' spiritual development as a means to heal the emotional and psychological wounds that have contributed to the addiction. Participants engage in regular, peer-led group meetings, which are free, anonymous, and accessible 24 hours per day, 365 days a year in most communities. Though these programs are spiritually-grounded, religious affiliation isn't required.

Sober Living Homes

The goal of a sober living home in Iowa is to provide individuals in recovery a bridge between rehab treatment and returning home. Each home has a set of rules that residents must abide by if they want to remain in the home. The top rule is sobriety. There is a zero-tolerance policy for drug and alcohol use. Other typical halfway house rules include attendance at 12-step meetings and helping with responsibilities around the house.

Medically Assisted Detox

If you've become physically dependent on drugs or alcohol, quitting suddenly can cause very dangerous side effects. During a medically assisted detox, licensed medical professionals will monitor your vitals around the clock and provide medications if necessary to ensure you're as safe and comfortable as possible throughout this process.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Iowa is available in many formats. A variety of inpatient and outpatient options provide programs that are tailored to individual needs, making recovery possible for everyone.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

Private Setting

Staff

Casey Greene

Market President

Dustin Arnold, DO

Chief Medical Officer & Associate Medical Director

Lucas Hicks

VP of Finance

Camen Kleinsmith

Chief Nursing Officer

Mark Willis

VP of Operations

Contact Information

(515) 241-5936

Website

1200 Pleasant Street
Des Moines, IA 50309

Get Help Now - 515-349-1544

Rehab in Cities Near Des Moines

Back to IA

Reviews of UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy

3.2/5 (295 reviews)

134

116

Google Reviews

3.2 (295 reviews)

Jerry Swim

2 weeks ago

3 weeks ago

Response from the owner

1 month ago

yoda L

The nursing staff on sixth f.loor are so awesome. thank you for your care Scott 667

Thanks for the kind words!

Gabriel C.

The decorum and level of competence of the staff is so below sub par that it constitutes a negative review. The cardiologists (as is the case with most of the doctors in Iowa Methodist) are a veritable revolving door of doctors who do not communicate pertinent information to one another and don’t take the actual time to read the data of their patients before seeing them. These individuals (with a few exceptions here and there; like the amazing staff at from the labor and delivery ward and NICU) by their inept actions demonstrate they care nothing for their patients; they just want to collect their pay. They fail utterly at obtaining critical information from hospitals outside of their own network, taking on a defeatist approach, especially on the weekends. Several (not all) of the nurses there have no idea how to de-escalate when they talk to a frustrated family member over the phone. I had a nurse quite literally pass the phone off to my mother mid conversation. All because she wouldn’t listen to how to correctly use the words “common” and “frequent” when speaking to a particular medical situation. When something hasn’t happened in 20 years, and has happened only 1 other time that you know of in 3 weeks, that doesn’t constitute either common or frequent. I’d sincerely file a complaint were it not for the fact my family would rather not. This wouldn’t be such a problem if the care my wife had received postpartum wasn’t of an absolutely incompetent level also, again due to ineptitude and a lack of proper cross communication, leading to my wife hemorrhaging on and off in her uterus for nearly 3 months nearly dying from blood loss. If I didn’t have to have my family there due to being life flighted, I would not. I’d go anywhere else but there. I rate this institution a 1 for the high number of incompetent staff. This doesn’t mean there are no good people there. We had a few who made the difference when we were there. People we would have loved to be the ones who continued the care. But due to the idiotic way that the unity point system is set up and their revolving door (as pertains to what doctor is on the floor at any given time) and the lack of care of the on-the-floor personnel to actually and thoroughly read the charts, I cannot in good conscience rate this place any higher.

Your feedback matters. Thanks for sharing with us. Please reach out to our patient advocate directly at 515-241-5000, so we can hear more about your experience.

DavidJ

The surgical team was excellent.

Thank you for sharing your feedback!

TAO

I will preface that this is my first review ever, and that I am someone who hates being negative and only "write" this review because of the context I will provide directly below. For context, the reason I went to this medical center is because I was suffering great pain in both my right arm and left leg, and walked for 30 minutes at 8:00 PM with a numb leg and arm for emergency care, which was, no exaggeration, the worst decision of my life; not only did I spend over five hours (that I could have used to sleep and recover) waiting which I will never get back, but I ended up doing it for nothing because of personal time constraints and sleep deprivation. Also, funny enough, one of the questions I was asked during the preliminary examation (or whatever the technical jargon is) was, “Do you have thoughts of harming others or yourself,” and honestly, I do NOW (referring to the latter, NOT the former) because of all the pain I went through and the time I wasted waiting for something that felt like it would never come. To put a somewhat long story short, I’m never coming back even if I suffer immense pain great enough to make me want to end it.

Ral

Williamson

amira ً

2 months ago

Truly horrible. The wait is so long, everyone working there is incompetent, and the bill is too high for the lack of care they do. Also, Michael absolutely sucks as a PCT!

We care about your experience. Please call our patient advocate at 515-241-5000.

Joe Harmon

Horrible horrible wait in the ER every time. For as much as they charge they should after years hire more people and build more rooms. Theres no excuse for leaving people screaming and miserable in their waiting room for hours. They absolutely do not care about patients. If they did they would figure out a way to be more efficient and kinder. Some guy was in a wheelchair begging for help because he was falling and the front desk lady told him to stay in his chair. Everyone who works at the ER should be fired. Because they clearly can't handle things. Do better. There's no excuse for you not having a better system. So many patients are crying and talking about how terrible you are and how much pain they are in. This one guy has been sitting in the waiting room for 12 hours with a broken foot confirmed by the xray then dumped him back in the waiting room for more hours. You should be ashamed of yourselves. "You matter to the world" while you discard people for hours and never try to do any better. Years of this is ridiculous, cruel, and heartless and your staff is cold when asked about the time. Yeah, they are probably tired or people this upset at the worst possible customer service . It happens so often they are all callous to the suffering of others. You seriously need to do way better. I'm seeing why you're on that TikTok about worst hospitals. Seriously fix this!!!!!

Your feedback matters to us, and we’re here to listen. Please call our patient advocate at 515-241-5000.

Overall Experience

5 Star
4 Star
3 Star
2 Star
1 Star

Date Submitted

Last 6 months
Last 12 months
Last 2 years
2+ years

UnityPoint Health – Iowa Methodist Medical Center Outpatient Pharmacy