Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Kona Community Hospital – Behavioral Health

79-1019 Haukapila street Kealakekua, HI 96750
Claim Profile
Kona Community Hospital - Behavioral Health HI 96750

About Kona Community Hospital – Behavioral Health

Kona Community Hospital’s Behavioral Health division provides inpatient psychiatric and behavioral health services for adults experiencing acute mental health or substance use crises. They’re located on Haukapila in Kealakekua, Hawaii.

Crisis Stabilization, Assessments and Psychiatric Evaluations

Additional services available to you include crisis stabilization, assessment, psychiatric evaluation, and medication management. Discharge planning and referrals relating to outpatient or community-based resources are also available to you, upon completion of your inpatient care.

Behavioral Health Unit Located in Kona Community Hospital

Located in a secured and supportive hospital environment, services are offered to adults 18+ experiencing acute mental health and/or substance use issues, with an emphasis on serving residents of Kona and neighboring communities on the Big Island.

They have 11 single rooms so each resident has plenty of privacy. Grooming and hygiene for personal care are provided. You’ll also have three hot meals per day.

Multidisciplinary Approach to Treatment

Kona uses a multidisciplinary approach to treatment with services provided by psychiatrists, social workers, case managers, registered nurses and psychiatric aides. Ancillary symptom stabilization is also provided as needed. Since it’s located in a hospital setting, you and your family will also have access to general hospital resources and staff.

Goal of Self-Enhancement and Symptom Stabilization

The goal of Kona is to offer self-enhancement, symptom stabilization and community reintegration to every client they receive. I appreciate that they work closely with mental health providers to ensure that clients make a smooth transition back into their communities.

Payments for your services include a variety of commercial insurance plans, Medicaid and Medicare, and financial counselors are available to assist patients and their families with questions regarding coverage and billing.

Facility Overview

Bed icon 94
Number of Available Beds

Latest Reviews

christine collier
2 weeks ago on Google
5
I actually believe that my ER doctor actually saved my life. They were quick polite, patient and professional. I would give them 10 stars if I could settle on five.
Arlyn
1 month ago on Google
5
⭐️⭐️⭐️⭐️⭐️ Exceptional Care at Kona Community Hospital – Grateful Canadian Visitor During our recent trip to the Big Island, my husband experienced a sudden medical emergency and underwent a laparoscopic appendectomy at Kona Community Hospital. As Canadians navigating a healthcare system away from home, we were incredibly anxious — but from the moment we arrived, our experience exceeded every expectation. There were no wait times in the ER, and the care was immediate, professional, and compassionate. A very special thank you to Dr. Zelko, whose expertise and calm demeanor reassured us throughout the process. The ER Nurses, Luke and Alyssa, were exceptional — attentive, kind, and efficient. The surgical team, ICU nurses, and the very kind anesthesiologist provided outstanding care before, during, and after the operation. We felt seen, heard, and cared for every step of the way. We are so thankful to the entire staff for making a stressful experience feel safe and supported. Kona Community Hospital, you truly made a difference. Mahalo!
Jamie Murphy
1 month ago on Google
5
We had the most wonderful birth experience at KCH. The doctors, anesthesiologist and nurses were so kind and helpful for our entire stay.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
5.3 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

Clayton McGhan, MHA

Regional CEO

Diane Hale, MSN Ed, RN

Regional Chief Nurse Executive

Dawnell Buell, MBA

Regional CFO

Jeffrey Palmgren, MD, MBA

Regional Chief Medical Officer

Tawnie McDonald, MT ASCP

Regional Quality Director

Contact Information

Building icon

79-1019 Haukapila street
Kealakekua, HI 96750

Edited by:
Peter Lee, PhD

Rehab in Cities Near Kealakekua

Left arrow icon Back to HI

Reviews of Kona Community Hospital – Behavioral Health

3.11/5 (138 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
58
4
14
3
5
2
5
1
56

Reviews

5

I found that all the staff, from guard, administrative staff to professional medical staff, are extremely competent, encouraging and friendly. I have to say how impressed with the way they treated me. I had never felt so comfortable being a patient. I am very grateful to hav ... Read More

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (137 reviews)
christine collier
2 weeks ago
5

I actually believe that my ER doctor actually saved my life. They were quick polite, patient and professional. I would give them 10 stars if I could settle on five.

Kaeman Hookala
4 weeks ago
1

Arlyn
1 month ago
5

⭐️⭐️⭐️⭐️⭐️ Exceptional Care at Kona Community Hospital – Grateful Canadian Visitor During our recent trip to the Big Island, my husband experienced a sudden medical emergency and underwent a laparoscopic appendectomy at Kona Community Hospital. As Canadians navigating a healthcare system away from home, we were incredibly anxious — but from the moment we arrived, our experience exceeded every expectation. There were no wait times in the ER, and the care was immediate, professional, and compassionate. A very special thank you to Dr. Zelko, whose expertise and calm demeanor reassured us throughout the process. The ER Nurses, Luke and Alyssa, were exceptional — attentive, kind, and efficient. The surgical team, ICU nurses, and the very kind anesthesiologist provided outstanding care before, during, and after the operation. We felt seen, heard, and cared for every step of the way. We are so thankful to the entire staff for making a stressful experience feel safe and supported. Kona Community Hospital, you truly made a difference. Mahalo!

Jamie Murphy
1 month ago
5

We had the most wonderful birth experience at KCH. The doctors, anesthesiologist and nurses were so kind and helpful for our entire stay.

Aidan Wright
1 month ago
5

My emergency room experiences here have gone well… unfortunately I’ve been here a few times. Yes it can take forever in the emergency room to be seen, but I feel the nurses and doctors do great! Really thankful for the positive experiences

Mason Witte
2 months ago
1

I would give a -5 star review if I could. Listen to the negative reviews or join in our pain. Worst experience within healthcare our family has experienced. You are better off flying to the next island. Long wait time in ER, then long wait time in holding, doctor comes in hours later, barely touches our child for the exam and says we're all good, nursing staff couldn't give two hoots, and over $1,000 in expenses for literally nothing done expect scarring our family for the terrible evening. Billing and quality improvement departments were of no help in understanding the complaints, clearly out for the money and not quality care.

Tatiana
2 months ago
1

This place is slow and annoying ,if you wanna live I suggest you drive right pass this hospital and head to waimea ! I came in at 6:10am had noone in the emergency waiting room ,I told them I'm struggling to breath , and my throat feels clogged ,wasn't seen for almost 2 hours ,I started to have a panic attack due to me struggling to breath and they still left me waiting ,they took a couple that came in an hour after me so I left a d I will NEVER RETURN

Gloria Corpuz
2 months ago
5

Great n awesome community hospitality

Lisa Smith
3 months ago
2

tim gallagher
4 months ago
4

Brittney Johnson
4 months ago
1

Staff and doctors in the emergency room did a great job taking care of my daughter, however the billing department seems completely incompetent!! When we received our bill they did not apply a cash pay discount (we don’t have insurance). That wasn’t a problem, I called them to get that discount applied and was told I would receive an updated statement. Months went by and I never received an updated statement so I called again. Was told the same thing. STILL never received one. I called again after receiving a final demand bill. The lady then tells me the discount was applied but I didn’t pay it in time so it expired and she would have her supervisor call me to see if they can have it applied again. That didn’t happen either. I called AGAIN because I was afraid of being sent to collections. I was reassured that my account was on freeze so I would not be sent to collections until they got it figured out and someone would call me. Surprise, THEY NEVER CONTACTED ME! One week later and now I have a collections bill!! I just called the hospital again, confused because I was reassured MULTIPLE TIMES this would not happen and they tell me the account was never put on freeze, I can’t get the discount and I’ll have to figure it out with collections! All this time and I have STILL NEVER SPOKE WITH A SUPERVISOR!! Last I was told is that a supervisor will be calling me….I highly doubt that will happen. For reference I have never been late on paying a bill and am happy to pay this bill but this is extremely frustrating and will affect my credit drastically! Thanks Kona Community Hospital.

Response from the owner
Aloha Brittney,
Thank you for taking the time to share both the positive and difficult parts of your experience. While we’re pleased our Emergency Department team cared well for your daughter, we’d like the opportunity to look in the billing issues further. We encourage you to give our Quality office a call at 808-322-6976 to discuss this more. Mahalo and take care.
Olene Greenwood
4 months ago
5

My husband was in the emergency room because of a severe reaction to a spider bite. I would like to thank Brenda Ysaga ER nurse for the great care he received.

Response from the owner
Aloha Olene, mahalo for sharing! We’ll be sure to pass your kind words along to her and the team—it means a great deal to our staff to hear feedback like this. take care!
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Kona Community Hospital – Behavioral Health

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Honu House Hawaii
Kailua Kona, HI (808) 895-7356

Honu House Hawaii

Honu House is Hawaii’s premier co-ed recovery home providing a safe haven ... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline