Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Lahey Hospital & Medical Center

41 Burlington Mall Road
Burlington, MA 01805
Claim Profile
Lahey Clinic Hospital & Medical Center MA 1805

About Lahey Hospital & Medical Center

Lahey Hospital & Medical Center, a member of the Beth Israel Lahey Health System, provides comprehensive medical and behavioral health care for residents of Burlington, Massachusetts, and the greater Boston region. Their behavioral health and substance use treatment programs serve adults 18 years old and older. They accept most commercial insurance and managed care plans, Medicare and Massachusetts Medicaid.

Emergency Crisis Intervention Services

Individuals facing a mental health or addiction crisis can speak with a qualified crisis professional 24 hours a day seven days per week. Their mobile intervention service can also be dispatched to Andover, Lawrence, Methuen and North Andover to meet with individuals at their homes, schools, outpatient clinics, hospitals, nursing homes and aging centers. They can provide emergency psychiatric assessments, intervention and stabilization and make referrals to the appropriate level of care.

Medical Detox and Clinical Stabilization Service

Often people experiencing addiction need medically supervised detox. This is especially true with alcohol, opioid, benzodiazepine and certain stimulant abuse. Lahey Health System offers 24/7 medically supervised detox services that provide physician-led withdrawal using a variety of FDA approved medications and interventions. These provide the stabilization needed to focus on the next step in recovery.

For individuals who require acute treatment for substance use disorder but do not require medical detox, Lahey offers a Clinical Stabilization Service program (CSS). On average individuals stay in the program for 10 to 14 days. They receive treatment that focuses on symptom management through education, aftercare planning, case management, skill building and therapy.

Outpatient Services

Not all individuals with substance use disorder need inpatient treatment. At Lahey they offer a wide variety of services including partial hospitalization programs (PHP), individual and group therapy and medication management. They can also assist individuals with co-occurring disorders such as anxiety, depression, mood disorders and PTSD.

Their outpatient services help individuals create a life without addiction. These programs utilize a variety of talk therapies, skill building programs and relapse prevention support. Because families are also impacted by addiction they offer family therapy and couples counseling services.

Similar Rehab Centers

Fact checked and written by:
Cary Damerow, BA, LPN
Edited by:
Kerry Nenn, BSW

Facility Overview

Bed icon 334
Number of Available Beds

Latest Reviews

George Sherring
1 week ago on Google
5
Cassandra Soffron NP, is THE NO 1.She Took Care of me like a Family Member. Lahey is Lucky to have People like her who cares for hurting people. I’m always very satisfied with the Lahey Clinic, I never have to wait long and the doctors I see are always very informative and very kind
Adilson Aguiar
2 weeks ago on Google
5
After 13 months of treatment and chemotherapy, I had my last chemo on October 17, 2025, I express here my happiness and my thanks to everyone, especially to doctors Dr G Ragisha and Dr Attila Nakeeb and the nurses who are excellent and loving. May God bless everyone.
Jenny Chow
2 weeks ago on Google
1
We were at the ER. We waited 7 hours. They did some tests and we asked for the results and were told that they did not have our email address to send the result to. Furthermore , the nurse lectured us that we should have provided the email at registration. We told her that we were not asked at registration for the email address and she told us that it is not her problem. During the whole time we were there, most of the people we came across did not show any compassion for us or any other patients that were there. One very old patient kept asking for help to go to the bathroom and they kept telling him that someone will be with him shortly but no one did .
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
5.7 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Lahey Hospital & Medical Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.

Due to various health issues that substance abuse causes, 24-hour clinical care in Massachusetts is often a necessary part of treatment. Individuals may be suffering from infections, illness, or organ damage. Having 24-hour care available ensures that these physical problems are treated along with the psychological effects of addiction. Once individuals complete detox and are medically stable, this intensive level of supervision ends, and the next phase of treatment can begin.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Staff

Susan Moffatt-Bruce, MD, PhD

President

Michael Connelly, CPA, MBA, FACHE

CFO

Randy Howard Jr, FACHE

Senior VP & COO

Scott James, DNP, MBA, RN, NEA-BC

Chief Nursing Officer

Jeffrey Marx, MD

Interim Chief Medical Officer, Chief Value Officer

Contact Information

Building icon

41 Burlington Mall Road
Burlington MA, 01805

Explore Other Centers Near Burlington

Reviews of Lahey Hospital & Medical Center

2.81/5 (666 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
242
4
49
3
22
2
49
1
314

Reviews

5

Waiting is a constant on any hospital, but once you're called in you're dealt with efficiently. Related appointments are scheduled on the same day, so they reduce your visits. Staff is professional and accommodating

Reviewed on 12/27/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8045112781955 (665 reviews)
George Sherring
1 week ago
5

Cassandra Soffron NP, is THE NO 1.She Took Care of me like a Family Member. Lahey is Lucky to have People like her who cares for hurting people. I’m always very satisfied with the Lahey Clinic, I never have to wait long and the doctors I see are always very informative and very kind

Adilson Aguiar
2 weeks ago
5

After 13 months of treatment and chemotherapy, I had my last chemo on October 17, 2025, I express here my happiness and my thanks to everyone, especially to doctors Dr G Ragisha and Dr Attila Nakeeb and the nurses who are excellent and loving. May God bless everyone.

Jenny Chow
2 weeks ago
1

We were at the ER. We waited 7 hours. They did some tests and we asked for the results and were told that they did not have our email address to send the result to. Furthermore , the nurse lectured us that we should have provided the email at registration. We told her that we were not asked at registration for the email address and she told us that it is not her problem. During the whole time we were there, most of the people we came across did not show any compassion for us or any other patients that were there. One very old patient kept asking for help to go to the bathroom and they kept telling him that someone will be with him shortly but no one did .

C D
3 weeks ago
1

This place is a foul hellscape where you should only go if your goal is to die. I had a severe autoimmune flare leaving my right leg paralyzed. I can’t move, go to the bathroom, and it’s even hard to feed myself. My nurse had the bed side manner of a an angry boar. She was annoyed I needed help getting on the stretcher and left me to pull myself up after almost falling. My rheumatologist never saw me and nerve went over my CT scans. I called my mother to air out my grievances after being left in a crowded hallway with a bunch of sick people with a severe autoimmune disease. I called my mother to complain to which my nurse confronted me on it like she was ready to square up. I feel bad for none of these people that chose this and they need to be fired

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Lahey Hospital & Medical Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline