Waiting is a constant on any hospital, but once you're called in you're dealt with efficiently. Related appointments are scheduled on the same day, so they reduce your visits. Staff is professional and accommodating
About Lahey Hospital & Medical Center
Lahey Hospital & Medical Center, a member of the Beth Israel Lahey Health System, provides comprehensive medical and behavioral health care for residents of Burlington, Massachusetts, and the greater Boston region. Their behavioral health and substance use treatment programs serve adults 18 years old and older. They accept most commercial insurance and managed care plans, Medicare and Massachusetts Medicaid.
Emergency Crisis Intervention Services
Individuals facing a mental health or addiction crisis can speak with a qualified crisis professional 24 hours a day seven days per week. Their mobile intervention service can also be dispatched to Andover, Lawrence, Methuen and North Andover to meet with individuals at their homes, schools, outpatient clinics, hospitals, nursing homes and aging centers. They can provide emergency psychiatric assessments, intervention and stabilization and make referrals to the appropriate level of care.
Medical Detox and Clinical Stabilization Service
Often people experiencing addiction need medically supervised detox. This is especially true with alcohol, opioid, benzodiazepine and certain stimulant abuse. Lahey Health System offers 24/7 medically supervised detox services that provide physician-led withdrawal using a variety of FDA approved medications and interventions. These provide the stabilization needed to focus on the next step in recovery.
For individuals who require acute treatment for substance use disorder but do not require medical detox, Lahey offers a Clinical Stabilization Service program (CSS). On average individuals stay in the program for 10 to 14 days. They receive treatment that focuses on symptom management through education, aftercare planning, case management, skill building and therapy.
Outpatient Services
Not all individuals with substance use disorder need inpatient treatment. At Lahey they offer a wide variety of services including partial hospitalization programs (PHP), individual and group therapy and medication management. They can also assist individuals with co-occurring disorders such as anxiety, depression, mood disorders and PTSD.
Their outpatient services help individuals create a life without addiction. These programs utilize a variety of talk therapies, skill building programs and relapse prevention support. Because families are also impacted by addiction they offer family therapy and couples counseling services.
Fact checked and written by:
Cary Damerow, BA, LPN
Edited by:
Kerry Nenn, BSW
Facility Overview
334 Number of Available Beds
Latest Reviews
Summary: Profits over patients.
It’s a roulette wheel on service, with some staff helpful, but most seemingly disinterested and just getting through the day. While I’m sure they get asked the same questions over and over and over…sorry, new patient…how am I supposed to know?
It’s laughable that they charge for parking…in Burlington…with nothing but strip malls and parking lots surrounding the space. Gross business practice.
My dad had to get hernia surgery but the doctors treated him like he was a prince. When we left after dropping him off, they would call us almost every hour to tell us how he’s doing. Even his surgeon called us!!!!! This is the best hospital ever!!!! Doctors and workers are the nicest people ever. Such good service and surgery. I definitely recommend.
This may be the best hospital I’ve ever been to. If you sort through many of the reviews, a lot seem to be about billing, but my review is solely about the exceptional medical care I received.
I had open heart surgery performed by Dr. Shaker, and he and his entire team are truly top-tier. Dr. Shaker’s skill is remarkable, and the level of care from his team was outstanding. I was in the hospital for about a week, and even after I was discharged, I could call his team at any time over the following four weeks and receive almost immediate responses—just as if I were right there in person.
I’m incredibly grateful to Lahey Hospital for everything they’ve done for me, from Dr. Shaker’s team to the HCM Clinic. If you have complicated heart issues, I would feel completely confident putting your care in their hands.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
5.7 / 10
Gallery
Accepted Insurance
Fallon Health
AARP
Commonwealth Care Alliance (CCA)
Evercare
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.
Due to various health issues that substance abuse causes, 24-hour clinical care in Massachusetts is often a necessary part of treatment. Individuals may be suffering from infections, illness, or organ damage. Having 24-hour care available ensures that these physical problems are treated along with the psychological effects of addiction. Once individuals complete detox and are medically stable, this intensive level of supervision ends, and the next phase of treatment can begin.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Clinical Services
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Staff
Susan Moffatt-Bruce, MD, PhD
President
Michael Connelly, CPA, MBA, FACHE
CFO
Randy Howard Jr, FACHE
Senior VP & COO
Scott James, DNP, MBA, RN, NEA-BC
Chief Nursing Officer
Jeffrey Marx, MD
Interim Chief Medical Officer, Chief Value Officer
Contact Information
41 Burlington Mall Road
Burlington MA, 01805
Get Help Now - 351-208-3348
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