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Concord Hospital – Laconia

80 Highland Street Laconia, NH 03246
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About Concord Hospital – Laconia

Concord Hospital Laconia used to go by the name Lakes Region General Hospital. Located in Laconia, New Hampshire offers outpatient substance use disorder and behavioral healthcare for youth and adults.

At Concord Hospital Laconia they use evidence based models for addiction treatment. These include a mobile crisis response team as well as child and family programs and adult services.

Mobile Crisis Response When and Where You Need It

The mobile crisis response team is a service that is available 24/7 via phone or text. Their mental health professionals provide support and assistance when you’re suffering from a crisis including connecting you with appropriate treatment options and access to emergency care when needed.

Helping You Establish Your Sober Life

In addition to mental health and substance use disorder treatment, they help individuals find stable housing, transportation and food. They can provide referrals for outside resources including help with dental and vision care and primary healthcare services. In this way they aim to help you not only stop using drugs and alcohol but establish a healthy and positive new life in sobriety.

They accept most commercial insurance plans along with Medicaid and Medicare. There are sliding scale fee programs for individuals and families that meet certain income requirements.

Facility Overview

Bed icon 137
Number of Available Beds

Latest Reviews

Cheryl Ellis
2 months ago on Google
1
Never go to the ER at Concord Hospital Laconia. I waited 3 hours to see someone, never happened. I saw a friend there she had waited 6hrs to see someone, SHE HAD A BROKEN NECK.
Mary Boston
2 months ago on Google
1
Absolutely insane wait time...4 hrs to wait is ridiculous
Annie M
3 months ago on Google
1
Pretty sure they're oblivious to how terrible and unprofessional they are. No one treats people this way! These reviews are disgusting and you know they've seen them and just don't care.Ive had a few emergencies here and all but 1 time had a negative experience. I've been trying to get false info off my medical records for years and it's still there. Someone in the ER wrote that I have asthma which I don't have. One Dr came in and referred to my Dementia lol WHAT?! I was my mom's DPOA for Healthcare and somehow my records got mixed up with hers. When they tried to give me a medication I can't take, which is on my allergy list they wrote down that I "refused treatment." It's still there because another Dr mentioned it a year later that I "have a habit of refusing treatment." Another time while being checked in the nurse was taking my BP, she was done so I reached over the take the cuff off my arm and she slapped my hand telling me not to touch it because of germs. I absolutely hate this hospital and purposely got a Dr an hour away in another area. Do better! Stop acting like you're trying to change things when it's obvious you're not.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.8 / 10

Accepted Insurance

Concord Hospital – Laconia works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

Robert P. Steigmeyer

President & CEO

Scott Sloane

Senior VP & CFO

Mary Bakken

COO

Christopher Fore, MD

CQO

Matthew Gibb, MD

CCO

Veronica Rosa, EdD

CAO

Bruce Carrier

Chief Human Resources Officer

Allyson Hicks

VP, Finance

Contact Information

Phone icon (603) 524-3211
Building icon

80 Highland Street
Laconia, NH 03246

Fact checked and written by:
Cary Damerow, BA, LPN
Edited by:
Nikki Wisher, BA

Rehab in Cities Near Laconia

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Reviews of Concord Hospital – Laconia

2.74/5 (57 reviews)
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Reviews

5

The staff is incredible! They are always in a good mood, and they know what to do to encourage you, they are very responsible for everything they do, and they prioritize you!

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (56 reviews)
Sally Fraumeni
1 month ago
5

Went to ER on Friday morning, May 2, 2025 with extreme neck pain. Dr Peter Low was in attendance and was my care provider. Not only was he professional and knowledgeable, his diagnosis of my issue was spot on. The medications he prescribed resolved the issue and I finally have relief and am able to function normally but also to sleep. I wish to thank him for his professional expertise and the administration of same! He was outstanding!

Cheryl Ellis
2 months ago
1

Never go to the ER at Concord Hospital Laconia. I waited 3 hours to see someone, never happened. I saw a friend there she had waited 6hrs to see someone, SHE HAD A BROKEN NECK.

Keith P
2 months ago
5

Mary Boston
3 months ago
1

Absolutely insane wait time...4 hrs to wait is ridiculous

Annie M
3 months ago
1

Pretty sure they're oblivious to how terrible and unprofessional they are. No one treats people this way! These reviews are disgusting and you know they've seen them and just don't care. Ive had a few emergencies here and all but 1 time had a negative experience. I've been trying to get false info off my medical records for years and it's still there. Someone in the ER wrote that I have asthma which I don't have. One Dr came in and referred to my Dementia lol WHAT?! I was my mom's DPOA for Healthcare and somehow my records got mixed up with hers. When they tried to give me a medication I can't take, which is on my allergy list they wrote down that I "refused treatment." It's still there because another Dr mentioned it a year later that I "have a habit of refusing treatment." Another time while being checked in the nurse was taking my BP, she was done so I reached over the take the cuff off my arm and she slapped my hand telling me not to touch it because of germs. I absolutely hate this hospital and purposely got a Dr an hour away in another area. Do better! Stop acting like you're trying to change things when it's obvious you're not.

Don Shifu
3 months ago
3

Hospital is great. It is the old bitties who look down on people when they feel your not there to do business

Anthony Mansour
3 months ago
1

Do not go to this ER unless you absolutely have to! Staff’s attitude ranges from indifferent to rude. Had to ask for a pillow and blanket. They didn’t know where the pillows were kept. The doctor was going to discharge me after a couple of hours still in excruciating pain and asked me what I wanted her to do. I had to ask for CT scan and more pain meds. CT scan tech. laughed at me when I told her I was in too much pain to stand up and get into the wheelchair. They made a big deal out of me asking to be brought by stretcher to the scan. Finally when the scan results came back and the pain was dissipating the doctor made me feel like a junkie for asking if I could get a script in case the pain came back. I had to explain to her that I was hours from home and it was just my son and me and I had to drive home. Seriously if the choice is between this place and the local veterinary clinic go to the vets!

Chris McCarthy
3 months ago
1

This hospital is downright evil. Im super disappointed with the things I've heard and seen and how they treat people including myself. The staff is unprofessional, lazy, and downright rude. If you even take a job here shame on you.

Vanessa Perkins
4 months ago
1

I am very disappointed with how I was treated. I went in a few days ago for dizziness, nausea, fainting and loss of sight. I was in there for about 5 hours and they did an ekg and took my blood pressure that is it. (My mother who is a nurse was livid about that) they proceeded to not tell me any of my results. They wouldn’t even tell me my temperature. A doctor came in and then told me (I am a 16 year old girl) I need to exercise more and it’s probably just my period. I started bawling my eyes out and he looked me up and down rolled his eyes and scoffed. He then walked out and about 10 minutes later a nurse came in and threw discharge paperwork on the bed I was on.

Annmarie Sammarco
4 months ago
1

Been waiting almost 2 hours to be seen no one can give us an estimate of how much longer and there are only a couple of people in the waiting area

Fluff
5 months ago
1

This hospital sucks ass been waiting in the waiting room for over 3 hours after being brought in by ambulance in sever pain and people that came in after me have already been seen.

Tami
5 months ago
5

My daughter and I went to the Orthopedics at Concord hospital Laconia. I was reluctant at first. The ladies checking us in, the young lady working with the doctor and the x ray technician all were superb! We seen Doctor Przekaza Who came highly recommended from people in the community. As soon as he walked in the door he was, professional, sincere, calm. Gave ample time to discuss our concerns and then options. Along with further recommendations. The whole experience was great. We definitely found our Orthopedics doctor! Thank you.

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