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Lowell Community Health Center

161 Jackson Street Lowell, MA 01854
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Lowell Community Health Center MA 1854

About Lowell Community Health Center

Lowell Community Health Center is located in Lowell, Massachusetts. This center offers primary care services and other medical health and wellness support to residents who live within the community. Going beyond just providing accessible medical care, they also have specialty programs if you or a loved one is struggling with substance use.

You don’t have to be a patient at this community health center to benefit from their addiction treatment services either. Care is offered in an outpatient setting, and you won’t be denied care because of an inability to pay or because you don’t have insurance. They treat all members of the community regardless of their immigration status as well.

Evidence Based Addiction Recovery

There is an opioid recovery program here that can provide you with medication assisted treatment (MAT) using FDA approved medications like Suboxone or Vivitrol. They also work with recovery coaches and have access to support groups to help you address your substance use struggles. If you are a patient here, these recovery services can be integrated into your primary health care as well.

Overdose Prevention Program

The Lowell Community Health Center offers what they call their Overdose Prevention Pass Program. Through this program, you and your loved ones can get the life-saving medication naloxone. Addiction education is also provided to help combat overdoses in the community.

Latest Reviews

Richard Petitpas
2 months ago on Google
1
They went to draw blood and could. Not do it , so another nurse tried and also couldn't do it now my arms are all black and blue, and I'm having a hard time moving them
Elizabeth Montero
2 months ago on Google
1
The worst place.
david connolly
2 months ago on Google
1
3 security officers were waiting outside the room for vaccinations. How do you run a business that doesn t accept cash, like a technical criminal Organization/Enterprise.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.
12-step icon12-Step
Recovery models based on 12 step programs feature extensive peer coaching and emphasize personal growth as a key to sustained sobriety. Regular attendance at 12 step meetings, which are anonymous, free, and available daily, is expected. The 12 steps of recovery are based on spiritual principles and support participants in addressing the root causes of their disease, accept responsibility for their choices, and accept that which is beyond their control. Self-selected sponsors provide one-one-mentoring.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Four principles are key to motivational interviewing in Massachusetts. First, the therapist offers empathy for the client's feelings and experiences. Second, they encourage the client to believe in themselves and their ability to change. Third, the therapist refrains from imposing their own viewpoints. Lastly, the therapist helps the client identify discrepancies in their circumstances and future goals.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Staff

Susan West Levine

CEO

Patrick Curtin

CFO

Bawo Ebigbeyi

Chief of Staff

Elizabeth Hale

COO

Sheila Och

Executive Director of the Health & Chief Equity Officer

Kumble Rajesh

Chief Medical Officer

Robert P. Wheeler

Chief Human Resources & Facilities Officer

Jennifer Meehan

Chief Advancement & External Relations Officer

Contact Information

Phone icon (978) 937-9700
Building icon

161 Jackson Street
Lowell, MA 01854

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Lowell

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Reviews of Lowell Community Health Center

2.4/5 (101 reviews)
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Reviews

2

Some of the people don't take you seriously, and they make you feel like you have a problem, which basically you do, but the staff could be more understanding. I wouldn't recommend it because in my personal experience it wasn't that great.

Reviewed on 12/26/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (100 reviews)
Dino Popo
1 month ago
5

Shoutout to the dental department. Best front desk ladies ever!

Richard Petitpas
2 months ago
1

They went to draw blood and could. Not do it , so another nurse tried and also couldn't do it now my arms are all black and blue, and I'm having a hard time moving them

Elizabeth Montero
2 months ago
1

The worst place.

david connolly
2 months ago
1

3 security officers were waiting outside the room for vaccinations. How do you run a business that doesn’t accept cash, like a technical criminal Organization/Enterprise.

Rosa
2 months ago
5

David Chy
3 months ago
2

buloze mapendo
3 months ago
5

Dayana Vieira
3 months ago
5

Duncan Speel
4 months ago
5

Amazing place to be and work. Highly recommend. The services provided are second to none and it’s a great place to work.

Sarah E
4 months ago
1

After the renovation, the service at this pharmacy has gotten worse. It has 5 service booths and only two are working. Now, waiting in line for a medicine takes over an hour. It's better to go home. They need more employees or the employees don't want to work. The worst pharmacy I've ever been to in my life. Definitely don't get your medicine there. I've been to the Jackson St clinic for years, but now I'm thinking about changing because it's unacceptable how everything has gotten worse, from getting medical care to getting medication. Before, the clinic wasn't aesthetically appealing, but it was of good quality. Today, it's beautiful but the quality is 0. I wish it were the same as before. Changes aren't always good. Now they have a beautiful clinic, a beautiful and organized pharmacy, but they don't have good service in either place. They post photos on their social media and social actions, but the population is dissatisfied and is being treated like trash and without respect.

Ramy Harfouche
4 months ago
1

Fausto Alves
4 months ago
1

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